This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
E.R. Services formally known as E.R Plumbing Services. The company has been in business since 1997 servicing the community and truly lives by the motto "Service Once, Client for Life". We offer 24/7 Plumbing Service in the Charlotte and surrounding areas. The owner and team are very active in the community through the WSOC Family Focus Program and Do Good With Dave initiatives. Call us now at (704) 846-5371 for 100% guarantee remarkable plumbing services. Don't forget to check out our reviews.
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.
Have used ER Plumbing for several jobs. Mike did great work previously; and, Alison and Caitlin did a super job of keeping us informed and Joe provided outstanding service this time! This is a great company!! Highly recommend for any and all plumbing work!!!
Description of Work: Instant hot water dispenser replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
Thank you so much for your kind words. We appreciate it, thank you for choosing ER Plumbing!
Eric S.
07/2018
5.0
plumbing
+ -1 more
The plumber showed up on time and the work finished within an hour.
Description of Work: Replaced an outdoor water spicket
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from E. R. Plumbing Services
We are so glad we could help you with your plumbing needs. Thank you for choosing ER Plumbing!
K S.
06/2018
5.0
plumbing
+ -1 more
ER Plumbing gave me a very fair price, kept me appraised along the way on the day of the job, and left everything clean. The only part I didn't like was that while they had to break up part of my driveway to access the pipe, they did not haul away the broken cement. I was told this was going to be the case, so no surprises to me, but I just feel they should consider including hauling away the broken cement as part of the service. (It had to sit in my yard for weeks before I could get a cement company to come out.). I would definitely call this company if you're getting estimates!400
Description of Work: I needed a pipe under my driveway repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Bob K.
06/2018
5.0
plumbing
+ -1 more
Both situations solved quickly and professionally by the associate. I've used the company several times, and their responsiveness and knowledge has impressed me. Associate also provided some information about toilet replacement in response to my questions.
Description of Work: Toilet stoppage and outside faucet replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from E. R. Plumbing Services
Thank you for taking the time to leave a review, we appreciate your business.
Ann B.
06/2018
5.0
plumbing
+ -1 more
Right from the start, I was impressed. I submitted a request form after 8:00 in the evening and within 10 minutes, received a call from Customer Service Rep Alison. I explained that a plumbing issue was identified in a home inspection report and that our due diligence deadline was just a few days away. She took the info, gave me an email address to send photos and other info, and scheduled an appointment that worked with our short time frame. She actually gave me two appointment options so that we had flexibility to work with the seller's schedule. I followed up the next morning with Katelyn to confirm the selected appointment and firm up "call ahead" details. She, too, was understanding of our deadline and committed the service manager to call me while onsite and to complete the report that day. She also waived the dispatch fee. Service Manager Trinity arrived on time and called me to discuss his findings. He answered all my questions in detail. I felt confident in his observations and recommended plan of action. They have a customer for life.
Description of Work: Inspection of items identified in home purchase inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
Thank you for your business! We appreciate you letting us provide service for your plumbing needs!
teri C.
06/2018
5.0
plumbing, water heater repair
+ 0 more
Everything went fine. It will take a few days to see if the clean out helped solve our problem. Terry has done plumbing work for us before, both at our home and at our business. In fact, he was the one that put in the tankless water heater several years ago. I think it says a lot about ER Plumbing and Terry that he is still with the same company!
Description of Work: Tankless water heater cleaned out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$319
Response from E. R. Plumbing Services
Thank you so much for your kind words, we appreciate your business!
Mark W.
06/2018
5.0
plumbing
+ -1 more
Leonard was punctual and professional. He was quick to see the issue and get it fixed. Also replaced a leaky valve while he was there. In an out in less than an hour. Very pleased!!!!!
Description of Work: leak into master bedroom closet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from E. R. Plumbing Services
We are so glad we were able to assist you with your problem. Thank you for your review and we look forward to working with you in the future, if a need arises!
Ralph B.
05/2018
5.0
plumbing
+ -1 more
Fixed right away and was instructed how to trouble-shoot the problem if it recurred.
Description of Work: Had leaky faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from E. R. Plumbing Services
We are so glad we could be of service, thank you for taking time to leave a review. We value your business!
Tommy A.
05/2018
5.0
plumbing
+ -1 more
excellent Joe was very knowledgable and worked very hard to fix the problem. I have already recommended Joe to my daughter for plumbing services.
Description of Work: replace cracked pipe in side wall
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
Thank you for taking the time to leave us a review, we appreciate your business!
Gregory I.
05/2018
5.0
plumbing
+ -1 more
Terry S. installed a gas line from the kitchen supply line out to the patio (in the crawlspace). He did a great job and had everything complete within about half a day. He then arranged for the county inspector which passed based on sealed air pressure test. Terry then came back the following day to do the final hookup. He made sure the grill actually started and lighted before he left. Great service and we'll be enjoying our gas grill for years to come!
Description of Work: Install Gas Line to Patio for Outdoor Grill
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from E. R. Plumbing Services
Thank you for your business! We appreciate you letting us provide service for your plumbing needs!
Dina S.
05/2018
5.0
plumbing
+ -1 more
Nick was awesome. He was a pleasure to work with. ER was very flexible with scheduling. They were highly responsive. Nick came exactly on time, was fun and pleasant, and gave me a quick diagnosis. He got the new unit installed right away. He wore a cover over his shoes, cleaned up after he finished, and e-mailed me the receipt on the spot. Very pleasant and professional. I will definitely use them for all my plumbing needs.
Description of Work: Garbage Disposal Replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Response from E. R. Plumbing Services
Thank you for your kind words! We appreciate you for calling us and trusting us to take care of your plumbing needs.
David T.
04/2018
5.0
plumbing
+ -1 more
I had my 50 gallon gas water heater replaced with a similar model. Service tech was very knowledgeable and did a great job.
Description of Work: Replace gas water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from E. R. Plumbing Services
Thank you for choosing ER Plumbing!
Mary S.
04/2018
5.0
plumbing, water heater repair
+ 0 more
Well, Nick was an absolutely delightful young man. I’ve used ER plumbing other times and their employees get “the personality of the year award” in my opinion. Plus the work they perform is first class....just downright nice and clean work! They are there pronto, if needed......and that’s a big plus! I would definitely use only this company. A BIG SHOUT OUT to you, Nick!!
Description of Work: Replaced two commodes and removed empty water heater in attic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from E. R. Plumbing Services
Thank you for leaving us a review. We look forward to working with you in the future!
Dawn E.
04/2018
5.0
plumbing
+ -1 more
It went very well. Jeff was thorough, professional, skilled, and respectful. He did an excellent job, and I would not hesitate to hire him again.
Description of Work: Toilets repaired, disposal replaced, refrigerator water line replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
Thank you so much for your kind words. We appreciate it, thank you for choosing ER Plumbing!
Sylvia G.
04/2018
5.0
plumbing
+ -1 more
Josh arrived with a smile on his face and a cheerful reassuring attitude, even though it was an emergency call and after 6 pm. We are senior citizens and my husband is handicapped and we truly appreciated that. He explained everything to us, including the cost, offered to take pictures of the leak and repairs, and never lost patience or his cheerful attitude. If another plumbing need comes up, we will absolutely call back and ask for him.
Description of Work: Repair broken water pipe under the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
We are so glad we could be of service, thank you for taking time to leave a review. We value your business.
Tom R.
04/2018
5.0
plumbing
+ -1 more
Very well and Will taught me a few things about keeping my drains open.
Description of Work: Kitchen sink drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from E. R. Plumbing Services
Thank you for taking the time to leave us a review, we appreciate your business.
Jens Holmark A.
03/2018
5.0
plumbing
+ -1 more
Everything went quick and painless. They were punctual, polite and delivered as promised
Description of Work: Replacement of waterheater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from E. R. Plumbing Services
Thank you for choosing ER Plumbing!
Yolanda A.
03/2018
5.0
drain cleaning
+ -1 more
The plumber was on time. Their team did a great job staying in touch and making sure that the appointment was still on. Their prices were excellent. They also provided detailed descriptions of what had been done. I’m definitely adding them to my favorite vendors list.
Description of Work: I need a sink unclogged in the bathroom. Also had a dishwasher issue and although they didn’t fix that it was helpful that he was able to let me know it was not a plumbing issue which lets me know what I need to do next.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Response from E. R. Plumbing Services
Thank you for taking the time to leave a review. We appreciate it and appreciate you for choosing ER Plumbing!
David W.
03/2018
5.0
plumbing
+ -1 more
We had a sewer sump pump that quick working. I called ER Plumbing based on reviews on Angie's LIst. They said they would send someone out the next morning. The service technician (Jason H.) arrived on time (actually early) as scheduled. He quickly diagnosed the problem, went and obtained parts, and fixed it that day. He also suggested installing a cover over the pump, which I agreed to since he had to dig through the mud to fix the existing pump. Jason came back when the cover came in and installed it. Throughout the process, Jason was extremely knowledgeable and courteous. I thought the price was reasonable, especially since it was such a messy job! Everything looks great now and if there is a next time, the repair will be easier. The price given includes the $300 cover, which was entirely optional on my part and not required for the repair.
Description of Work: Repaired a sewer sump pump that services my finished basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from E. R. Plumbing Services
Thank you for your kind words! We appreciate you for calling us and trusting us to take care of your plumbing needs. We look forward to assisting you in the future if needed!
Cindy L.
03/2018
5.0
plumbing, drain cleaning
+ 0 more
Nick was great, he arrived exactly when they said he would. He was very polite and courteous. He quickly found the issue and fixed it. By the way this happened at 10:30 pm! Would absolutely use this company again.
Description of Work: Drain from toilets and shower were stopped up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from E. R. Plumbing Services
I am so glad we were able to assist you with your problem. Thank you for your review and we look forward to working with you in the future, if a need arises.
Curt A.
03/2018
5.0
plumbing
+ -1 more
Leonard was professional and knew what he was doing. Super happy to save time and let a professional do the job right.
Description of Work: Replace toilet guts and fix a couple of small other issues.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from E. R. Plumbing Services
Thank you for your business!
Mark H.
02/2018
5.0
plumbing, water heater repair
+ 0 more
Outstanding. Terry and Nick did a great job and were very courteous and professional!
Description of Work: installation of tankless water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Response from E. R. Plumbing Services
Thank you for your business! We appreciate it and you for choosing ER Plumbing!
Patti E.
02/2018
5.0
plumbing
+ -1 more
we had had plumbing work done a few days previous and had asked Joe about toilets. He said ER Plumbing would install a toilet even if we didn't purchase on from ER Plumbing. My husband had a particular brand in mind so he bought the toilet and had Joe come out yesterday and install it. As usual Joe was professional friendly and cleaned up when he was finished.
Description of Work: Toilet installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from E. R. Plumbing Services
Thank you for your business.
THOMAS L.
02/2018
5.0
plumbing
+ -1 more
Went well. Mike was very helpful, knowledgeable and kind.
Description of Work: Burst pipe repair and new water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from E. R. Plumbing Services
Thank you for taking the time to leave a review, we value your business.
Patti E.
02/2018
5.0
plumbing
+ -1 more
It was after noon when we called ER Plumbing but Joe was there in about 3 hours. He was very polite, friendly, and efficient. He explained what he was going to do and how much it would cost. He also explained what our options would be if it didn't work and those possible costs as well. Fortunately, a strong auger did the trick. He cleaned up and was done. He gave us all available discounts which we greatly appreciated. ER Plumbing is our go-to plumbing company and Joe is a great representative
Description of Work: We had a very clogged toilet and after working on it ourselves for about 24 hours we finally decided we needed help
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from E. R. Plumbing Services
Thank you for your positive remarks and for choosing ER Plumbing. We look forward to serving you again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Excavating,
Gas Logs,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Garbage Collection,
Garage Doors,
Water & Smoke Damage
FAQ
E. R. Plumbing Services is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
E. R. Plumbing Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, E. R. Plumbing Services does not offer free project estimates.
Yes, E. R. Plumbing Services offers eco-friendly accreditations.
No, E. R. Plumbing Services does not offer a senior discount.
Yes, E. R. Plumbing Services offers emergency services.
Yes, E. R. Plumbing Services offers warranties.
E. R. Plumbing Services offers the following services: Tankless water heaters, residential plumbing repairs, drain cleaning, gas piping, water heater replacement & repairs, fixture & faucet repair & replacement, drain vision equipment, commercial installation & repairs.