Crown Builders

I went great.

Horrible experience.

Everything went well and on time.

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Overall I think they did a great job. The new roof, ridge vent and siding look great, and after having several heavy rains I am happy to report no leaks. My only complaints are that I specifically asked if there would be a supervisor on-site at all times and was told yes. But he only came to the site for a short period each day and it was always while I was at work, and didn't always return phone calls. No member of the crew spoke good enough English to answer any of my questions, and no one informed me that they would required access to an electrical outlet or that attic contents should be covered before installing the ridge vent as it dumped a lot of debris over everything in the attic.

Crown worked with my schedule to start the work when it was convenient for me. I was pretty picky, and David Newton and Kevin Woods met me at the house on several occasions within hours of my call to answer any questions I may have had. The work crew was very professional, and cleaned up at the end of each day. My only complaint (and that's too harsh of a word for it) was that it was very hard to understand the work crew, and I needed to call in to have someone answer my questions. But, like I said, they were very accommodating. Knowing how much I paid last time to paint my siding, (and what was going to have to be done this time to repair split siding, and sanding off 50 years worth of paint,) I feel I got a fair deal!

Friendly, fast, and efficient folks. Would use again.

WORKED WITH US AND WERE FLEXIBLE. EXPLAINED EVERYTHING VERY WELL.

THERE WAS A PROBLEM WHEN KEN FRIEDRICHS OF CROWN BUILDERS PUT MONIES IN EXCESS OF WHAT WAS STATED and AUTHORIZED ON ONE OF THE CONTRACTS PRIOR TO COMPLETION OF THE JOB AND WITHOUT MY KNOWLEDGE OR AUTHORIZATION ON MY MBNA BANK CHARGE CARD. .AFTER A THOROUGH AND EXTENSIVE INVESTIGATION,INVOLVING MUCH TIME and CORRESPONDENCE, MBNA BANK REMOVED REMOVED THE EXTRA MONIES FROM MY CHARGE CARD. BANKS DON'T DO THIS "LIGHTLY". IN REGARDS TO THIS MATTER, KENT WAS WROING and VERY UNPROFESSIONAL FROM START TO FINISH..OR AT LEAST I THOUGH IT WAS FINISHED! I NOW HAVE SIDING AND CAULKING COMING OFF OF MY HOUSE AND CROWN BUILDERS HAS REFUSED TO COME FIX THESE PROBLEMS.

ONE OF THE WINDOWS CRACKED WITHIN 24 HOURS OF INSTALLATION, PROBABLY DUE TO A FACTORY DEFECT. IT TOOK ALMOST A MONTH TO GET A REPLACEMENT WINDOW BROUGHT OUT, BUT THE WRONG WINDOW WAS ORDERED. IT WILL BE ANOTHER 1 - 2 WEEKS BEFORE THE CORRECT WINDOW COMES IN. SOME OF MY PLANTS WERE DESTROYED. I HAVE HAD SIDING DONE ON ANOTHER HOUSE, AND THOSE PLANTS ALSO SUFFERED DAMAGE. WISH CREWS WERE TOLD TO BE CAREFUL AROUND PLANTS! THE CREWS CLEANED UP EVERY DAY, BUT THEY MISSED A LONG SPRING THAT WAS LAYING IN THE YARD AND MY MOWER FOUND IT AND LOCKED UP BECAUSE THE SPRING WRAPPED AROUND THE BLADE. AND I PICKED UP AT LEAST A CUP OF NAILS OUT OF THE YARD AND DRIVEWAY. HATE TO SOUND SO PICKY, BUT THAT MANY NAILS IN THE DRIVEWAY???? THE HOUSE LOOKS 100% BETTER - WE ARE VERY PLEASED WITH THE END RESULT. WOULD USE CROWN AGAIN, BUT BE MORE VIGILANT ABOUT THEIR CLEAN UP EFFORTS.

I'VE USED THEM BEFORE AND WAS PLEASED. I LIKED DEALING WITH KENT FREDERICK, NOT A HIGH PRESSURE SELLER, HE IS EAGER TO HELP YOU DO THINGS THE BEST WAY HE CAN WITHOUT ADDING TO THE EXPENSE. THEY HAVE NO PROBLEM WITH TALKING TO EITHER HUSBAND OR WIFE, BOTH DON'T HAVE TO BE PRESENT, WHICH IS NICE.

THE SUB CONTRACTOR WAS INCONSISTENT WITH COMING; THE JOB SHOULD HAVE TAKEN ABOUT A WEEK BUT IT TOOK OVER A MONTH.

I USED THIS COMPANY TO REPLACE THE WINDOWS AND A DOOR IN MY LAST HOME, AND USED THEM AGAIN WITH MY CURRENT HOME. THEY ARE GREAT TO WORK WITH.

PRICE WAS RIGHT TO DO ALL THIS WORK TO OUR OLD 1940''S HOUSE. ALWAYS PROMPT, COURTEOUS AND GRACIOUS WITH OUR SUGGESTIONS. A PLEASANT EXPERIENCE (2ND JOB WE''VE HAD DONE WITH THIS COMPANY) AND THEY BUILT EXACTLY WHAT WE ENVISIONED (GOOD LISTENERS!).

THEY WERE EXCELLENT, I REALLY ENJOYED WORKING WITH THEM!~ THEY ARE VERY RELIABLE AND DID EVERYTHING THEY SAID THEY WOULD DO. GREAT EXPERIENCE!~ I WOULD DEFINITELY USE THEM AGAIN!

THEY WERE PROMPT, COURTEOUS, DELIVERED WHAT THEY PROMISED, AND THEIR PRICES WERE LOWER THAN OTHER ESTIMATES WE RECEIVED. WE ARE CALLING THEM AGAIN TO QUOTE ON AN ENCLOSED PORCH PROJECT. HIGHLY RECOMMEND THEM!

I THINK THEY DID A DECENT JOB, BUT I HAVE DEVELOPED A LEAK, AND I CANT TELL IF IT IS BECAUSE OF THE ROOFING COMPANY OR OUR PAINTING COMPANY. OTHERWISE, THE ROOF LOOKS NICE. I WASNT HAPPY WITH HAVING TO CLEAN UP THEIR BANANA PEELS FROM MY YARD AND I AM STILL FINDING ROOFING NAILS IN MY YARD A COUPLE MONTHS LATER, AS WELL.

THEIR QUALITY WAS REALLY POOR ON THE DOOR. THEY DID SHOODY WORK AND DIDNT USE THE RIGHT TOOLS FOR THE JOB.

THERE WAS NO HARD SELL FROM DARYL PITTMAN. HE ASKED WHAT I NEEDED AND MADE SUGGESTIONS.

EXCELLENT TO DEAL WITH AND A QUALITY PRODUCT.

MEMBER SAID SHE GOT A DISCOUNT B/C SHE WAS REPEAT CUSTOMER. SAID SHE WAS PLEASED WITH THE RESULT.