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Crown Builders

Siding, Windows, Gutters,

About us

At Crown Builders in Charlotte, North Carolina, we have the solutions that will make your old, worn-out house look better, feel better, and function better than you thought possible. We offer new windows, Hardie Plank® siding, vinyl siding, professional roofing services, and more that will make your home the envy of the neighborhood. There are lots of window, siding, and roofing companies out there, so why should you choose Crown Builders? We have helped over 12,000 satisfied customers improve their homes without breaking their budget. In fact, we have been Charlotte’s established leader in the home exterior improvement industry since 1991. Our professional window installers, roofing specialists, and siding contractors have a particular knack for details. Our level of commitment to excellent customer service even continues long after your new house windows, roof, and vinyl siding are installed. We use only high-quality materials in our work, including Hardie Plank® lap siding from James Hardie®, the worldwide leader in state-of-the-art siding products that will increase the safety, durability, beauty, and value of your home. Whether you need window replacement, new roofing, roofing replacement, installation of vinyl siding, Hardie Plank® siding, vinyl cedar shakes, or if you want to add a little flare to your home exterior with decorative, maintenance-free trim and accessories, you can have peace of mind knowing your home will receive only the best when you choose Crown Builders. Crown Builders services the greater Charlotte, NC area. Contact us today to receive a free estimate for your new windows, roofing, or siding, or click here to request one online. Crown Builders offers windows and window replacement, roofing services, vinyl siding, vinyl cedar shakes, Hardie Plank® Lap Siding and hardiplank installation, vinyl trim as well all forms of decorative, maintenance free trim and accessories.

Business highlights

34 years of trusted experience
Family Owned & Operated

Services we offer

JamesHardie fiber cement siding, vinyl siding, windows, doors, gutters, roof replacement.

Services we don't offer

siding, roof, window repairs

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.480 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
8%
2
3%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 26-50 of 80 reviews

Nicholas G.
05/2014
5.0
roofing, replacement windows
  + 0 more
We have used Crown twice. Once in our old townhouse, then in our new house. They have great prices on better windows than you can get at Lowes or Home. They have always been very responsive, great at explaining our options, and the installers do great and fast work. I have recommended Crown to everyone who talks about needing new windows. We will have them do our roof when it comes time.
Description of Work: Replaced 11 windows in about 5 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Crown Builders
We appreciate your business and taking the time to give us this great review. Look forward to working with you again.

Seth I.
05/2014
5.0
siding
  + -1 more
I had very quick response to my message for a quote. They came on time and quickly. I found them very professional and friendly. I liked them and trust them. My only problem is I asked for a residing and they seemed to be really encouraging a different type, but when I said no they backed off so it was fine.
Description of Work: I have had them price quote two jobs. I have not used them YET for either job.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Crown Builders
We appreciate you taking the time to give us a review. Crown Builders looks forward to working with you in the future. Our JamesHardie siding estimate is in our system and we are ready whenever you are to proceed.

Rick B.
02/2014
5.0
siding
  + -1 more
It went well. very professional throughout.
Description of Work: installed new windows throughout the home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Crown Builders
Thank you for taking the time to give us a review. We will be at the Southern Spring Home & Garden show this month at The Park. If you attend please stop by our booth and say hello.

David G.
05/2013
5.0
gutter repair, siding
  + 0 more
From the very first time I met Kevin from Crown Builders I knew that this was the company we were going to use. Kevin was Very knowledgeable and was up front on the price and time it would take to get the job completed. The crew that came out to do the work was ALWAYS on time and did a FANTASTIC job! The detail work and professionalism that CROWN BUILDERS brought to us was top notch! I couldn't ask for a better company to do the job!!! THANK YOU CROWN BUILDERS!
Description of Work: Replaced old siding with new Hardie Plank siding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Crown Builders
Thank you (deleted member name) for taking time to give us a review on Angie's List. You were easy to work with and we appreciate your business.

Michael M.
01/2013
5.0
roofing
  + -1 more
Salesman was prompt in the appointment and provided a fair quote for work. Roofers arrived promptly when scheduled, were very professional and cleaned up all debris each day. They had to replace some rotten wood and provided pictures of the area. The additional cost of the wood was nominal.
Description of Work: Tear off old roof and replace shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Crown Builders
Thank you for taking the time to review Crown Builders. We hope to do business with you again soon.

Donna G.
10/2012
5.0
siding, replacement windows
  + 0 more
They did an excellent job. They were thorough from start to finish and professional. I would highly recommend them.
Description of Work: New hardy wood siding, windows, wood rot repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Crown Builders
Thank you for taking the time to rate our company.

MURRAY W.
10/2012
5.0
siding
  + -1 more
Outside of an initial delay due to weather, the job was completed as anticipated. They were very easy to work with and did a top quality job. My initial experience with them was for a roof replacement on a previous residence ten years back. That was also done exceptionally. Would have no hesitantcy in using again.
Description of Work: Crown did a complete residing of my house, replacing the masonite siding from the 1980's with hardiplank siding. They also worked with my painter for the exterior trim, which was not replaced, as well as setting up the gutter cleaning and capping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Crown Builders
Thank you for taking the time to rate our company.

Paul J.
08/2012
5.0
roofing
  + -1 more
This is the second major job Crown Builders has done for us. The first was a vinyl siding project whereby the old masonite siding was replaced with quality siding that looks better than the original masonite - and I NEVER have to paint again, period. In both jobs, roofing and siding, Crown's staff and workers did an outstanding job. We have recommended them to neighbors and friends.As a footnote, Crown was recommended to us by a contractor friend who does commercial property contact work, only. Crown did a siding job on his house and he gave the company and employees nothing but praise. He says he's never heard a negative comment about Crown and he knows the contracting business.
Description of Work: Crown replaced a 10-year old roof that had hail damage that resulted from two severe storms that hit the Mecklenburg area earlier this year and in July. Crown's sales rep, Kevin, agreed to be at our house when the insurance adjuster came to look at the roof. Kevin was our eyes and ears with the adjuster, by walking the steep roof with the him. The adjuster wrote a check on the spot to cover the over half of the cost (depreciation and our deductible was expected). The old roof had some wood issues that required the roofers to cut, patch, and seal small sections. The sealer was a plastic like material with an adhesive backing that was put down before the tar paper and shingles. There's NO way the roof will ever leak where the patches were installed. We had two passive turbines replaced with a roof vent. We opted for Architectural shingles, which cost about $500 more that the standard shingles, but the upgrade will last much longer and it's thicker shingle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Crown Builders
Thank you for taking the time to rate our company.

Paul J.
01/2012
5.0
decks, siding
  + 0 more
We could not have been more pleased with the work and cleanup afterwards.
Description of Work: We just joined Angie's List because we are getting ready to put a new roof on our house. I decided to check on Crown, since we have used the company before and were very satisfied with the work and follow up on a minor problem. We had vinyl siding added to our house. The date could have been 2007, I just can't recall as I write this.The sales rep talked us through our options on materials (Hardee vs vinyl) and provided a product that did not change the appearance of our house at all. The new material matched the old masonite exactly and the siding added insulation to the sides of the house. We also had the company rip out and replace the old deck. and the workers did an excellent job. We will ask Crown to provide a bid on a new roof. They are competitive and if they are close or match any low bidders that check out through Angie's List, we'll go with Crown. Crown was recommended to us by a contractor who does commercial work, only. Crown replaced the siding on his house and he was extremely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Response from Crown Builders
Thank you for taking the time to give us a nice review. We hope they want us to do the roof replacement as well.

Bruce W.
06/2011
5.0
remodeling
  + -1 more
Crown Builders started and completed the job on time.
Description of Work: Crown Builders repaired my house after a tree fell on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Crown Builders
Thank you for the A report rating on the job we did for you.

Antony R.
01/2011
5.0
roofing
  + -1 more
I had a very good experience with Crown Builders. They redid my whole roof in one day and did a very good job of cleaning up the debris. Because of the awkward design of my attic they accidentally drove a nail through my freon line. They didn't hesitate to send someone over to repair the damages. I would use Crown Builders again.
Description of Work: Replaced my roof.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Crown Builders
We are so happy to hear they are satisfied with our work and service. We look forward to working with them in the future.

Bill M.
12/2009
3.0
roofing
  + -1 more
Nice people, strong salesmanship and responsive but I felt they took advantage of my inexperience regarding roofing. In particular they did not explain some industry best practices regarding counterflashing which includes cutting into brick mortar followed by caulking. I had to research this issue and also hired someone to tell me this. All they do is push the flashing against the brick facing and caulk which could result in problems when the caulking fails. I also felt it necessary to spend $100 to have another roofer check the work. As it turns out, issues were identified and crown came out quickly to rectify.
Description of Work: Installed new roof.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$8,300

Response from Crown Builders
I appreciate the member bringing the counter flashing issue to our attention. Lucky for the member we guarantee all roofing work for TEN years. I feel most of the low grades the member gave Crown Builders is directly due to his inability to pay us within 30 days of us finishing his roofing work, causing him a late fee.

TOM M.
10/2009
5.0
roofing
  + -1 more
I was on vacation when they did the job and when I came back, it was all done. They were very organized and dropped the materials before we left. They did not damage anything and the roof looks great. They also came back later to check if everything was alright. They also worked with my insurance company to repair the roof as there was some hail stone damage. The quality of their service was good and I haven’t had any leaks till date.
Description of Work: They put in a new roof on my house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crown Builders
Thank you for taking the time to rate our company.

Nancy H.
08/2009
5.0
siding
  + -1 more
I was very pleased that they gave such good service in a timely manner.
Description of Work: In 2006, Crown Builders put Hardie Plank on the exterior of our house. This year I realized that the sealant for the nails had not been touched up. They sent out painters to repaint all the Hardie Plank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crown Builders
Thank you for your comments - we appreciate that you have taken the time to comment on our customer and sales service.

Susan A.
05/2009
5.0
roofing
  + -1 more
The sales man who we worked with was very good about following up during the project. Once we scheduled the work they were very good about coming out on time and letting me know when they were going to be there. I was pleased that they stuck by their estimate as far as the time went. I was very pleased with their work. When they came out they did the job in just a day. The only problem that we had with them was that they left behind a lot of nails from removing the existing roof. The were a little bit more expensive than some of the other estimates that we got but they were good to work with.
Description of Work: I hired Crown Builders to come out and redo the roof on my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Crown Builders
Thank you for taking the time to rate our company

DAVID B.
05/2009
5.0
roofing
  + -1 more
Inspection, estimate, and complete re-roofing job performed. The entire team was very professional and responsive to my questions . They were also very helpful advising re: insurance claim procedures. The roofing crew was right on time, very careful to avoid damage to the landscaping, cleaned up all day long, and did a great job. Complete tear off and roofing was done in one day and this was a large roof. Company owners came by before and during the job to ensure all was as expected. Great company to deal with!
Description of Work: Hail damage inspection, estimate for replacement, tear off and complete replacement of roof on a multi-gabled house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Response from Crown Builders
Thank you for giving us an A rating.

STEVEN & CYNTHIA F.
01/2009
5.0
roofing
  + -1 more
Overall it was great. Except, there was some cleanup issues, they spilt some tar on the side of the house and they never got it cleaned. I tried to call them back to clean it, but they didn t. Price was actually very good; it was one of the best prices I have found.
Description of Work: The company did some roofing job on the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Crown Builders
Thank you for the rating.

REBECCA B.
11/2008
3.0
roofing, gutter repair
  + 0 more
Impressed with initial contact and estimate. We got other estimates and Crown was middle of the road with the price, we got referrals and checked out other houses that had been done by Crown and also checked Angie's list and felt comfortable choosing them for our project. The work crew showed up out of the blue one day and started work. The forman never came on site that we saw to direct the work crew. The crew had only one English speaking worker that we had difficulties communicating with. They damaged our property and the work they completed was not satisfactory. They shingled over our stove vent, bent the gutters and for some reason put nails in our door frame. We complained and Crown was very responsive to our worries. They returned more than three times to fix the work that had been done. They fixed the gutters and discounted our price for the damage. The Flashing on our roof was redone several times. Although it was not a good experience we feel now that Crown has done the work to fix the roof to our standards and we are happy now with the work. We have had a couple of good rains since and the roof is solid. They also let us know the work crew that had done the work on our house had been let go.
Description of Work: Removed 2 layers of shingles and installed new shingles.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$7,100

Response from Crown Builders
We're happy we were able to work everything out for you.

HELEN W.
09/2008
1.0
roofing
  + -1 more
They weaved my shingles wrong and you can see the ends of the shingles sticking up. I do not like the way this looks. Everytime I look at my house I just want to cry. They came out and said there was nothing wrong. Everyone else that looks at them see's what I see. They damaged my gutter also, and I feel like they took advantage of me. I hate to give them a bad report, but I would never recommend them to anyone else. They moved my patio set into the backyard and left without putting it back.
Description of Work: I hired them to roof my house.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0

$3,610

Response from Crown Builders
Kent Frerichs (owner of Crown Builders), Frank Campbell (Crown Job Coordinator), Miguel Narvaez (Roofing Professional Installer), Brian Goans (Vendor Representative) and Brian D'George (Shingle Representative) all looked at valley - nothing is wrong with the shingles in valley - they have been properly weaved in - with her pitch and shingle color you so see a shadow but there is nothing wrong with the workmanship or material

JULIE K.
09/2008
5.0
siding, woodworking
  + 0 more
I encountered Crown through a door to door solicitor and ended up hiring them after learning that my friend had used them recently to reroof her house. Kevin (salesperson) and Alex (contractor) were both great.
Description of Work: I had most of the Masonite siding on my chimney replaced with Hardiplank. They also fixed some carpentry issues that another company screwed up. I had a garden window replaced with a sliding vinyl window too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,760

Response from Crown Builders
Thank you for rating our company.

DORIS C.
06/2008
5.0
roofing
  + -1 more
They did a good job. Were very professional, fast. They didn't mess around. One thing that really impressed me was they promised that they wouldn't leave any nails around. I only found 4 but they were hiding in a flower pot, etc.
Description of Work: They put on a roof for me about 3 years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Crown Builders
WE ARE PLEASED SHE IS HAPPY WITH HER EXPERIENCE WITH CROWN BUILDERS.

KATHLEEN P.
05/2008
5.0
roofing, siding
  + 0 more
It turned out very well. I am very happy with it. It was not easy dealing with them all the time because they promised that they would have a person on the site at all times that spoke fluent English and they didn't. Other than communication problems because of a language barrier,the job turned out well. It looks very nice.
Description of Work: They put on a new roof and new siding on our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$26,000

Response from Crown Builders
WE ARE PLEASED WITH HER COMMENTS.

Beth G.
07/2007
5.0
siding
  + -1 more
You will be very impressed with this company. Their prices were very good and the quality of their work was excellent.
Description of Work: They tore off old siding from front of house and installed hardie plank siding. redid soffits in pvc aluminum. Also reworked the front porch with an arch in azek and fiberglass columns. Added 2 vinyl gables, among various other things. I spoke with a lot of people before I started this project on my house, and was very impressed with Kent. He was very helpful and not pushy and came through on the job on time, and did exactly as promised. His workers were meticulous (I am very fussy) and very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

CHRISTOPHER E.
04/2007
4.0
roofing, contractors, chimney repair
  + 1 more
Kent was very friendly and addressed all our questions when he came out for the proposal. They give you a special "incentive" (small discount) only on the day they make the proposal. I don't like this type of "pressure", but fortunately we had received several proposals before (from A rated companies on Angie's list, all others were higher, some even 40-50%). They started the project the following week and the roof was done in about 2 1/2 days. The communication during the job should be improved. I was told originally what day they would start, but not how long they would work each day and who my contact was on site. The supervisor was only on site for a short time. The metal roofs and the skylight replacements were done more than a week after the roof had been completed. I had to call several times to find out when this second part of the work would be done. Overall, we are pretty happy with the results, some screens were damaged, but replaced by them, and they cleaned up fairly well.
Description of Work: Replaced existing roof with 30 year architectural shingle (remove existing shingles and felt, install #30 felt, new pipe collars, ice block in valleys, re-flash chimney etc.) Replaced rotten plywood ($35 per sheet) - Replace 2 skylights with new Velux skylights - Replace 3 roofs over bay windows with metal roofs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,600

Response from Crown Builders
Thank you for taking the time to post a report on our company.

02/2007
5.0
replacement windows, decks, roofing, siding
  + 2 more
I had quite a few things going on at one time I could not keep up with it all. One thing I recommend and this is with any company, be sure that you understand exactly what they are going to do and what they are not going to do. That is what I did with this company. They were able to do everything that I needed to have done, that way I was not hiring all kinds of people. I got to stick with one company. These people are very nice, considerate, and reasonable. They handled everything and I highly recommend them.
Description of Work: Crown Builders build a screened in porch, installed a few windows, installed a new roof, and installed siding on my 2,250 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Contact information

3111 Monroe Rd, Charlotte, NC 28205

http://www.crownbuilders.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 7:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 3:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Siding,
Windows,
Gutters,
Decks and Porches,
Sunrooms and Patio Enclosures

FAQ

Crown Builders is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 3:00 PM

Saturday: Closed

Crown Builders accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Crown Builders offers free project estimates.
Yes, Crown Builders offers eco-friendly accreditations.
No, Crown Builders does not offer a senior discount.
No, Crown Builders does not offer emergency services.
Yes, Crown Builders offers warranties.
Crown Builders offers the following services: JamesHardie fiber cement siding, vinyl siding, windows, doors, gutters, roof replacement.
siding, roof, window repairs

Contact information

3111 Monroe Rd, Charlotte, NC 28205

http://www.crownbuilders.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 7:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 3:00 PM
Saturday:
Closed