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Charlotte Comfort Systems Inc

Heating and Air Conditioning, Natural Gas Lines, Fireplaces,

About us

A live voice will answer your calland schedule service 24 hours a day/ 7 days a week Professionals providing Service/Repair/Replacement for your Heating/Cooling systems. Our non-commissioned NATE certified service technicians will perform repairs that are in your best interest and will not try to sell you something that you do not need. Custom designed and professionally installed Comfort Systems that create total home comfort. History Established in 1998. Founded in 1998 as Southside Heating & Cooling and purchased in March 2003 by Scott M. Shelton, Charlotte Comfort Systems continues to grow by always putting the customer first. This simple and meaningful approach to doing business is the result of Scott's experience working in the heating, cooling and indoor air quality business, and seeing things in the industry he thought needed changing. When Scott decided it was time to own his own Charlotte HVAC company, he decided to build his business on the values he had come to passionately believe in: personal, hands-on customer service, an emphasis on complete satisfaction, and performing services without any hidden costs or "surprises." And unlike many similar companies, Charlotte Comfort Systems always follows-up on service after each sale. This benchmark of quality is just one reason why the vast majority of first-time customers consider themselves long-time customers of Charlotte Comfort Systems. With over 25 years of HVAC experience in the Charlotte, NC heating/cooling industry Scott takes great pride in service after sale, and is always ready to answer the call when customers have a need.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

NATE Certified non-commissioned service technicians. Professional heating & cooling repair, service & new system installations. Indoor humidity control & indoor air quality products.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.458 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
5%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 51-58 of 58 reviews

Joan R.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Semi-annual Maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

C T.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Jerry did a great job!!!!
Description of Work: Annual Maintain

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Charlotte Comfort Systems Inc
Mr. [Member Name Removed], thank you for being a long term Charlotte Comfort Systems customer and for taking the time to share your experience with us.

Langston W.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
I'm using them again today.
Description of Work: They did maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Charlotte Comfort Systems Inc
[Member Name Removed] thank you for the review and for your years of being a dedicated customer of Charlotte Comfort Systems, we truly appreciate you!

Langston W.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Charlotte Comfort Systems Inc
Thank you [Member Name Removed] for the great rating, it is greatly appreciated.

ANTHONY D.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our 15 year old AC died so we replaced it with a new unit and a new heating unit to match -- as was recommended. The sales guy was great! The installers were professional, courteous, and they cleaned up the old units. By the end of the same day they began we had AC and we didnt even know that 3 installers were in the house. I highly recommend Charlotte Comfort Systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Patrick T.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced AC and Furnace that were damaged by lightening. They were prompt and professional. They vacuumed up behind them and cleaned everything from the driveway and lawn. When moving old furnace out they made a small nick in the wall, but notified me of the damage instead of letting me find it on my own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Allison W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New gas pack

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Rick C.
07/2003
5.0
heating & air conditioning/hvac
  + -1 more
I AM VERY HAPPY ON WHAT WAS SOLD TO ME.
Description of Work: INSTALLED A NEW AIR CONDITIONING AND HEAT SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500
    • 1
    • 2
    • 3(current)

Contact information

3125 Tuckasee Rd, Charlotte, NC 28208

www.charlottecomfortsystems.com

Service hours

Sunday:
8:00 AM - 12:00 AM
Monday:
8:00 AM - 12:00 AM
Tuesday:
8:00 AM - 12:00 AM
Wednesday:
8:00 AM - 12:00 AM
Thursday:
8:00 AM - 12:00 AM
Friday:
8:00 AM - 12:00 AM
Saturday:
8:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
17229
Trade License Locale
North Carolina
Trade License Authority
State Board of Examiners
Trade License Expiration
12/31/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines,
Fireplaces,
Window Treatments,
Gas Logs

FAQ

Charlotte Comfort Systems Inc is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 12:00 AM

Monday: 8:00 AM - 12:00 AM

Tuesday: 8:00 AM - 12:00 AM

Wednesday: 8:00 AM - 12:00 AM

Thursday: 8:00 AM - 12:00 AM

Friday: 8:00 AM - 12:00 AM

Saturday: 8:00 AM - 12:00 AM

Charlotte Comfort Systems Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Charlotte Comfort Systems Inc offers free project estimates.
Yes, Charlotte Comfort Systems Inc offers eco-friendly accreditations.
Yes, Charlotte Comfort Systems Inc offers a 10% senior discount.
Yes, Charlotte Comfort Systems Inc offers emergency services.
Yes, Charlotte Comfort Systems Inc offers warranties.
Charlotte Comfort Systems Inc offers the following services: NATE Certified non-commissioned service technicians. Professional heating & cooling repair, service & new system installations. Indoor humidity control & indoor air quality products.

Contact information

3125 Tuckasee Rd, Charlotte, NC 28208

www.charlottecomfortsystems.com

Service hours

Sunday:
8:00 AM - 12:00 AM
Monday:
8:00 AM - 12:00 AM
Tuesday:
8:00 AM - 12:00 AM
Wednesday:
8:00 AM - 12:00 AM
Thursday:
8:00 AM - 12:00 AM
Friday:
8:00 AM - 12:00 AM
Saturday:
8:00 AM - 12:00 AM