Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Carpet Pros Inc

4.9(
787
)

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

... +3 more

About us

Carpet Pros is Charlotte's most trusted carpet, upholstery and fine area rug cleaning firm and has served the Charlotte region since 1995. At Carpet Pros we take great pride in our reputation, our extensive experience, our systems, and our 100% money- back guarantee for all the services we provide. You can depend on Carpet Pros to provide you with the most professional service possible!

Business highlights

29 years of trusted experience
Family Owned & Operated

Services we offer

Cleaning carpet, upholstery, draperies. Carpet repairs & re-stretching. Water damage restoration. Area rug cleaning. Tile & grout cleaning.

Services we don't offer

New carpet sales. Carpet installation. Area rug binding.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9787 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
1%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 726-750 of 787 reviews
RICH H.
06/2014
5.0
upholstery cleaning
  + -1 more
Very professional and efficient.
Description of Work: Cleaned couch with enzyme for cat urine.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
ANITA W.
06/2014
5.0
flooring contractor, carpet installation
  + 0 more
Great.
Description of Work: Carpet stretched.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michael K.
06/2014
5.0
carpet cleaners
  + -1 more
JB did a super job!
Description of Work: Carpets cleaned, stains, pretreated.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$378
David & Kathy B.
06/2014
5.0
carpet cleaners
  + -1 more
Wonderful as usual.
Description of Work: Carpet cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$337
Amelia M.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margie J.
04/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ioana P.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet. Did a great job!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JERRY P.
02/2014
5.0
carpet installation
  + -1 more
No issues.
Description of Work: Carpet stretching. Carpet patch.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Scott T.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Nancy H.
01/2014
5.0
carpet installation
  + -1 more
Jay did a great job!
Description of Work: Stretched carpet where it was coming out metal threshold and replaced threshold.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Geralyn S.
01/2014
5.0
carpet cleaners
  + -1 more
Excellent.
Description of Work: Cleaned carpet and stairs. 5 rooms, 2 stairs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$272
Robert M.
12/2013
5.0
upholstery cleaning
  + -1 more
They were excellent.
Description of Work: They cleaned a couch and a chair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kristen H.
11/2013
5.0
carpet cleaners
  + -1 more
Great.
Description of Work: Carpets cleaned.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
jeffrey P.
11/2013
5.0
carpet installation
  + -1 more
A++
Description of Work: Carpet stretching-upstairs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Karen S.
11/2013
5.0
carpet cleaners
  + -1 more
Great. Very pleased.
Description of Work: Carpet cleaned!!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia R.
11/2013
5.0
carpet cleaners
  + -1 more
Great!
Description of Work: Very personable, professional, and polite.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Ciara C.
10/2013
5.0
carpet cleaners
  + -1 more
On time, polite, positive.
Description of Work: Carpet padding, Attached carpet, Clean carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim V.
06/2013
5.0
carpet cleaners
  + -1 more
Great job.
Description of Work: Cleaned carpets
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196
William F.
05/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They arrived on Sunday, walked the house and started working. The carpet and stains were removed,
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Gretchen N.
04/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
excellently
Description of Work: They were excellent. They cleaned my family room carpet and tile in the kitchen.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Deanna H.
02/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
,
Description of Work: Carpet Pros cleaned our carpeted stairs--16 of them--hallway and master bedroom upstairs. The job was well done and the service provider was polite, courteous and professional. The company also picked up an oriental rug, took it in for cleaning and returned it. The pickup and delivery were free of charge. The deliverer was, once again, very polite and professional. He helped me replace the furniture that sits on the newly cleaned rug. Ingrid, the owner, was most gracious on the phone and made all the appointments. All employees were on time and called to alert me that they were on the way. The prices were quite fair. I would definitely choose Carpet Pros again and recommend them to others.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
LEE B.
01/2013
5.0
carpet cleaners
  + -1 more
No problems.
Description of Work: Shampooed two bedroom carpets. Was very attentive to wear patterns and discussed this with us. Everything turned out to our satisfaction.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Arthur O.
12/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Professional,, courteous, knowledgeable and personable....absolutely nothing negative. Compared to the competition carpet pros is far superior in quality of work performed but just as competitively priced as others in our area.
Rating CategoryRating out of 5
Yes, I recommend this pro
NANCY J.
09/2012
5.0
carpet cleaners
  + -1 more
We would highly recommend him.
Description of Work: He does an outstanding job cleaning carpets. He has done 2 of our daughter’s homes along with ours.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
barbara D.
05/2012
5.0
drapery cleaning
  + -1 more
The ink was removed.
Description of Work: I had a new alarm system installed. A ball point pen danced across my draperies by accident by the installer. The ink was removed and my drapes are fine. Great company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

3415 Westinghouse Blvd Ste 3, Charlotte, NC 28273

http://carpetproscharlotte.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Carpet Pros Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Carpet Pros Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Pros Inc offers free project estimates.
Yes, Carpet Pros Inc offers eco-friendly accreditations.
No, Carpet Pros Inc does not offer a senior discount.
No, Carpet Pros Inc does not offer emergency services.
Yes, Carpet Pros Inc offers warranties.
Carpet Pros Inc offers the following services: Cleaning carpet, upholstery, draperies. Carpet repairs & re-stretching. Water damage restoration. Area rug cleaning. Tile & grout cleaning.
New carpet sales. Carpet installation. Area rug binding.

Contact information

3415 Westinghouse Blvd Ste 3, Charlotte, NC 28273

http://carpetproscharlotte.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM