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Carpet Pros Inc

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

Carpet Pros is Charlotte's most trusted carpet, upholstery and fine area rug cleaning firm and has served the Charlotte region since 1995. At Carpet Pros we take great pride in our reputation, our extensive experience, our systems, and our 100% money- back guarantee for all the services we provide. You can depend on Carpet Pros to provide you with the most professional service possible!

Business highlights

29 years of trusted experience
Family Owned & Operated

Services we offer

Cleaning carpet, upholstery, draperies. Carpet repairs & re-stretching. Water damage restoration. Area rug cleaning. Tile & grout cleaning.

Services we don't offer

New carpet sales. Carpet installation. Area rug binding.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9787 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 676-700 of 787 reviews

Darcy G.
08/2017
5.0
carpet cleaners
  + -1 more
They did a great job
Description of Work: Cleaned car carpets and seat belts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike O.
05/2017
5.0
air duct cleaning
  + -1 more
Very well.
Description of Work: Air ducts cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

James Todd L.
01/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Mary V.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Went very well
Description of Work: Carpet Stretching, carpet cleaning and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Carpet Pros Inc
Thank you for the feedback! We look forward to seeing you again!

David W.
09/2016
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carpet Pros Inc
Thank you, we appreciate your feedback!

Doug W.
09/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynn C. E.
09/2016
5.0
carpet cleaners
  + -1 more
Excellent.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Christine E.
08/2016
5.0
carpet cleaners
  + -1 more
I would highly recommend them.
Description of Work: I have used Carpet Pros.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher M.
06/2016
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
unknown
Description of Work: Stretched and cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$398

Bill A.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca W.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Ann L.
04/2016
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
unknown
Description of Work: Our carpet was restretched in some areas and then cleaned. Throughout this whole process this company was professional and courteous. I will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth F.
03/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: This was a repair of carpet going into the remodel bath since we moved the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

BRIAN J.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Outstanding performance all around.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy H.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

RHYS & CHERYL S.
02/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

RHYS & CHERYL S.
02/2016
5.0
flooring contractor, carpet installation
  + 0 more
.
Description of Work: Stretched carpet in upstairs foyer. Did a really nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Greg H.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lecia H.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Wonderful experience. Recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron S.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They've provided carpet cleaning services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Core C.
01/2016
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
unknown
Description of Work: Deep cleaned carpet for move-in. Would have replaced carpet if cleaning had not been so thorough. Very friendly and helpful also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francis M.
12/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned large Persian rug and 4 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sheila F.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Chantel D.
12/2015
3.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: I called them to clean my couches. I have kids and a dog and wanted to get the smell out before we gave them away. At first, it smelled great in my house and I was very satisfied, but after they left and the couches started to dry it just started to smell like wet dog. When they finally dried completely, they still had pretty much the same smell to them.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

JIM T.
11/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Took a rug offsite and did deep cleaning. Came back like new. Great communication during the whole process.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Contact information

3415 Westinghouse Blvd Ste 3, Charlotte, NC 28273

http://carpetproscharlotte.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Carpet Pros Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Carpet Pros Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Pros Inc offers free project estimates.
Yes, Carpet Pros Inc offers eco-friendly accreditations.
No, Carpet Pros Inc does not offer a senior discount.
No, Carpet Pros Inc does not offer emergency services.
Yes, Carpet Pros Inc offers warranties.
Carpet Pros Inc offers the following services: Cleaning carpet, upholstery, draperies. Carpet repairs & re-stretching. Water damage restoration. Area rug cleaning. Tile & grout cleaning.
New carpet sales. Carpet installation. Area rug binding.

Contact information

3415 Westinghouse Blvd Ste 3, Charlotte, NC 28273

http://carpetproscharlotte.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM