Carpet Pros Inc

DARRELL AND TONY CAME TO MY HOUSE TO EVALUATE AND BID ON THE JOB, THEN RETURNED TO ACTUALLY PERFORM THE WORK. BOTH OF THEM WERE PROMPT, PROFESSIONAL, COURTEOUS, AND CAPABLE. THEY MOVED FURNITURE WHERE NEEDED AND PUT IT BACK IN PLACE AFTER FIXING THE CARPET. THEY ALSO CLEANED UP THOROUGHLY BEFORE LEAVING. BOTH DARRELL AND TONY WERE A PLEASURE TO WORK WITH, AND I WOULD NOT HESITATE TO USE THEM AGAIN.

FAST AND COURTEOUS. CARPET AND CHAIR LOOK GREAT!

HOUSE HAS 2 DOGS, SO A THOROUGH CLEANING WAS NEEDED AND DONE.

DARRELL THOMAS TOOK MY CALL ON A FRIDAY MORNING AND WAS ABLE TO SEND TONY OVER THAT AFTERNOON FOR AN ESTIMATE ON THE JOB. TONY SPENT ABOUT 40 MINUTES GOING OVER MY DIFFERENT AREAS AND EXPLAINING THEIR CLEANING METHODS AND LEFT THE ESTIMATE. DARRELL THOMAS CALLED ME BACK THE SAME DAY TO MAKE AN APPOINTMENT TO CLEAN THAT MONDAY AFTERNOON. TONY AND OSCAR WERE ON TIME AND DID AN EXCELLENT JOB ON ALL AREAS TO BE CLEANED. THEIR EQUIPMENT WAS VERY CLEAN ALSO. I HAD A VERY DIFFICULT AND EMBEDDED STAIN THAT I THOUGHT HAD RUINED MY CAR SEAT AND TONY WAS ABLE TO GET THE MARKS OUT COMPLETELY! TONY TAKES GREAT PRIDE IN HIS WORK AND IS VERY KNOWLEDGEABLE REGARDING CARPET AND CAR CLEANING. MY CAR INTERIOR LOOKED GREAT AND DRIED QUICKLY. I WILL CALL THEM AGAIN FOR ANY CARPET OR UPHOLSTERY CLEANING NEEDS.

I CANNOT SAY ENOUGH POSITIVE THINGS ABT THIS BUSINESS. FROM THE 1ST TELEPHONE CONTACT THRU THE COMPLETION OF THE JOB, EVERY ASPECT OF MY EXPERIENCE OF CARPET PROS WAS 1ST RATE. VERY NICE TO WORK WITH, VERY REASONABLY PRICED, VERY PROFESSIONAL. I RECOMMEND CARPET PROS HIGHLY AND FORESEE USING THEM AGAIN IN THE FUTURE.

ON TIME. PHONE QUOTE, WHICH WAS CONFIRMED ON ARRIVAL BEFORE ANY WORK COMMENCED. VERY PLEASANT STAFF.

DARRELL THOMAS AND HIS EMPLOYEE (I M NOT SURE WHAT HIS NAME WAS) WERE PROMPT, FRIENDLY AND POLITE, AND THEY STAYED LATE (UNTIL 7:30 P.M.) TO FINISH THE JOB OF STRETCHING MY CARPET. THE PRICE DARRYL QUOTED AT OUR CONSULTATION WAS THE PRICE I PAID FOR THEIR WORK AND IT INCLUDED A 10% ANGIE'S LIST MEMBER DISCOUNT. THEY CAME BACK AS SOON AS I CALLED THEM ABOUT TWO AREAS THAT NEEDED FURTHER ATTENTION. IT'S CLEAR THAT DARRYL PRIDES HIMSELF ON RUNNING AN ULTRA RELIABLE AND PROFESSIONAL COMPANY.

DARRELL WAS PROMPT IN REVIEWING OUR PROBLEM AND PROVIDING AN ESTIMATE. HE AND HIS PARTNER ARRIVED ON TIME ON THE DAY OF WORK. THEY DID THEIR WORK CAREFULLY AND NEATLY. WE'D CERTAINLY RECOMMEND THEM.

TONY, THE CARPET CLEANER, WAS EXTREMELY PUNCTUAL, COURTEOUS AND PROFESSIONAL. HE DID THE WORK IN LESS THAN 2 HOURS AND DID AN AMAZING JOB!! THE ENTIRE HOUSE SMELLED FRESH AND THE CARPETS/COUCH LOOKED SO MUCH CLEANER. I HIGHLY RECOMMEND THIS COMPANY!!

DARREL RETURNED MY PHONE CALL PROMPTLY AND GAVE A TELEPHONE ESTIMATE FOR THE COST OF SERVICE. TONY DID AN EXCELLENT JOB, HE WAS VERY THOROUGH. I WOULD HIGHLY RECOMMEND CARPET PROS.

TONY WAS EXCELLENT! HE SPENT A LOT OF TIME WITH US REVIEWING WHAT WE WANTED, AND ADVISING ON US ON THE JOBS TO BE PERFORMED. HE WAS ON TIME, VERY KIND AND COURTEOUS AND THE CARPETS AND RUGS HAVE NEVER LOOKED BETTER. WE WOULD DEFINITELY REFER THEM TO OUR FRIENDS AND WOULD CALL THEM AGAIN WHEN WE HAVE CARPET CLEANING NEEDS.

DARRELL WAS VERY PERSONAL AND FRIENDLY ON THE PHONE WHEN I SET UP THE APPOINTMENT. HE OFFERED THE ANGIE'S LIST DISCOUNT WITHOUT MY MENTIONING IT. TONY, THE TECHNICIAN WHO CLEANED THE CARPETS WAS PROMPT, FRIENDLY AND PROFESSIONAL. HE SPENT EXTRA TIME ON BADLY STAINED AREAS AND THE CARPET LOOKS GREAT. I ALSO APPRECIATED THAT THERE WAS NO PRESSURE TO BUY ADDITIONAL SERVICES.

I HAVE USED CARPET PROS BEFORE AND WILL CONTINUE TO USE THEM FOR MY CARPET CLEANING NEEDS. THEY ARE VERY RESPONSIVE IN RETURNING PHONE CALLS AND SCHEDULING APPOINTMENTS. THEIR METHOD OF CLEANING CONTINUES TO KEEP MY CARPETS LOOKING ALMOST NEW EVEN WHEN I THINK THAT THEY ARE PROBABLY READY TO BE REPLACED.

DARRELL THOMAS WAS WONDERFUL! I DID NOT THINK THE CARPET COULD BE REPAIRED, IT LOOKS FABULOUS. LOOKING FORWARD TO HAVING MY CARPET CLEANED BY THIS COMPANY.

WONDERFUL!!! THEY'RE QUICK AND PROFESSIONAL.

THE COMPANY WAS VERY REASONABLE WITH THEIR PRICE. TONY WAS PROMPT AND COURTEOUS. THE WORK WAS THOROUGH AND EXCELLENT. THE HAS BEEN THE BEST CARPET CLEANING SERVICE WE HAVE EVER HAD IN OUR RENTAL HOME.

THE WHOLE COMPANY IS EXTREMELY PROFESSIONAL. THEY HAVE GREAT COMMUNICATION SKILLS. THEY STUCK WITH THE PRICE THAT WAS ORIGINALLY QUOTED. THEY WERE ON TIME AND OFFERED SUPERB WORKMANSHIP. THIS WAS A GREAT EXPERIENCE AND I AM REALLY DELIGHTED WITH THE END RESULT. THANK YOU CARPET PROS!

THE OWNER DARRELL THOMAS IS AS PROFESSIONAL, CONSCIENTIOUS AND HONEST AS REPORTED BY OTHERS. HE PROVIDED EXCELLENT WORK. HE VOLUNTEERED TO PROVIDE A WRITTEN OPINION ABOUT THE SUBSTANDARD WORK DONE BY THE BUILDER IN AN EFFORT TO HELP US RECOUP THE COST OF THIS JOB.

MY CARPET OF 14 YEARS LOOKS NEW. VERY COURTEOUS AND PROFESSIONAL AS WELL AS PUNCTUAL. I WOULD RECOMMEND THEM TO ANYONE AND USE THEM AGAIN. I HAVE MY OWN CARPET CLEANING MACHINE BUT TONY EDUCATED ME FURTHER ON HOW TO GET BETTER SERVICE FROM IT AND USE THEM ONCE OR TWICE A YEAR TO IMPROVE THE OVERALL LOOK OF THE CARPET. THE COST INCLUDES GERMICIDE TREATMENT FOR MITES, ETC. VERY, VERY SATISFIED AND GOT A DISCOUNT DUE TO ANGIE'S LIST.

TOP NOTCH FIRM. VERY PROFESSIONAL AND DID A GREAT JOB.

I WOULD HIGHLY RECOMMEND CARPET PRO'S AND PLAN TO USE THEM FOR FUTURE NEEDS. I HAD A CONFLICT WITH WORK AND HAD TO LEAVE WHILE THE WORK WAS BEING DONE. DARRELL FOLLOWED UP WITH A LETTER LETTING ME KNOW THE DETAILS OF THE WORK PERFORMED AND ALSO BROUGHT SOME ISSUES WITH THE CARPET TO MY ATTENTION. DARRELL IS VERY PROFESSIONAL AND TAKES PRIDE IN HIS WORK. HE IS PLEASANT AND KNOWLEDGEABLE. HE ALSO GAVE A DISCOUNT FOR BEING AN ''ANGIE'S LIST'' MEMBER.

DARRELL THOMAS AND HIS CREW ARE EXCEPTIONALLY PROFESSIONAL, PROMPT, AND RELIABLE. THEY PERFORMED THE WORK FOR A VERY REASONABLE PRICE AND WERE RIGHT ON TIME FOR THE JOB. THEY WENT OUT OF THEIR WAY TO ALSO REPAIR AN UNEVEN SECTION OF PLYWOOD FLOORING AND REMOVE AN UPHOLSTERY STAIN AT NO EXTRA CHARGE. THIS COMPANY IS EXTREMELY PROFESSIONAL AND RELIABLE AND I WOULD HIGHLY RECOMMEND THEM TO ANYONE.

THE REPRESENTATIVE WAS PROMPT, POLITE AND PROVIDED ME WITH THE COST OF THE WORK BEFORE BEGINNING THE JOB. HE WAS NEAT AND CONSIDERATE WHEN BRINGING HIS EQUIPMENT INTO MY HOME. HE ADVISED ME TO GET THE ENZYME TREATMENT TO PREVENT SETTLING IN OF ANIMAL ODORS DUE TO A PET ACCIDENT ON OUR SOFA. THEIR PRICE WAS REASONABLE AND THEIR WORK WAS EXCELLENT.

BEST CARPET MAN I HAVE EVER USED. SUPERB WORK!

I THOUGHT THEIR PRICE WAS VERY REASONABLE FOR THE WORK, AND THEY DID A VERY GOOD JOB!