Carpet Pros Inc

They showed up when they said they would. They did a super job on the quality of their work. They were very respectful about moving our property to clean underneath.

Everything was excellent. On time, professional. I was very pleased.

They were good. They were here on time. They called when they were going to be on the way, the guy was nice, he explained what he was going to do to the carpet.

They were very professional. The gentleman was very professional and educated me on the process of carpet cleaning. The price he estimated is also what he charged us.

As far as carpet repairs goes, they are magicians. You cant even tell they have repaired it. They did an excellent job. I have used them several times.

We love them. They had to come back twice, I do not blame them. They were so responsive. They thanked me for calling them to let them know that they had not got all of the sofa cleaned.

Tony and Will spent a long time working on it, and I felt it was a great deal of work for the money. After the couch dried, there were a couple of spots where old stains had "run" when they got hit with the steam. I called to ask if there was anything they'd recommend to spot clean those areas with, and Darrell insisted they come back out to fix it (at no charge). The couch looks great!!

Tony did a fantastic job! The stains are not only gone, the carpet looks almost brand new. He was very professional and even moved the furniture back into place for me. He called earlier in the day to see if he could come by earlier, which was even better for my schedule. He was fast, but thorough.

Rugs were cleaned nicely. First delivery was later than promised by day or two. Darrell was very responsive to my communications via email. I received an Angie's List discount.

Called Darrell and scheduled an appointment. He arrived on time. Gave estimate. Scheduled cleaning. He did it when he said and it turned out great.

They showed up on time, looked at the areas that needed cleaning, and took note of spots that needed extra work. They immediately got to work and cleaned everything in a reasonable time. Exceptional job on the trouble areas including pet stains under bed.

Excellent, arrived on time, got done when they said and the carpet looks great.

They got it all done in a timely fashion. They came out on a Saturday. Everything looks great! They were on time and great communication.

The cleaning they did was fine, however 9 months after they took my carpet it is still missing and they refuse to return my phone calls. I have been forced to file a larceny report with the police and will be pressing charges. Ironically, this company was listed as a 2006 Angie's List Super Service Award Winner.

Tony and Will showed up on time, went promptly to work, and finished 2.5 hrs later, as promised. Furniture moved and/or elevated as necessary. House was left in perfect shape. Carpets accessible only with "plastic booties" rest of day, but completely dry the next morning. Carpets look clean and new. Great job.

They were very thorough. They were excellent. I would certainly use them again.

The crew did an excellent job stretching the carpet. Unlike other companies, they do not use a knee-stretcher but instead use a piece of power equipment that stretches. Once stretched the crew steam-cleaned our carpet. There was one area in our bonus room that bled up in a pink color. Carpet pros came out and re-cleaned at no additional charge. The entire experience was a very good one. Darrell is very focused on complete satisfaction, and is very thorough in his estimate and explanation of the work. He was somewhat difficult to get in touch with, as he does all estimates and manages the setup of the job. Darrell did return all our calls, though, in a reasonable time and the scheduling process worked effectively.

I called to have the carpet and upholstery cleaned in anticipation of the Thanksgiving holiday. They were responsive and came out before the holiday. We had two couches, two chairs, two ottomans and the hall and stairs done for $400. They did an excellent job and I would call them again.

I have left 3 messages since mid-November requesting to set up an appointment in late December. No one has returned my calls. This happened last October when I had a problem with a job. They did not return my repeated phone calls. I gave them another chance in Feb. 07 and they were outstanding. Again, in July. Outstanding. I've used them 4 times over the last 2 years. Never again. This company should be removed from Angie's "A" List.

Excellent- timely, polite and good workmanship.

They were very prompt and did a very good. There was one spot missed (not by fault of theirs) and they came right back out to fix it. They were a pleasure to work with and would recommend to my family or anyone.

I am embarrassed at how dirty our carpets were from traffic and etc. stains (vomit stains). These guys were so thorough and paid particular attention to antique furniture, making sure the cats were okay, etc. I'll use them again, well worth it and a very reasonable price, too. $38 a room with $18 for enzyme well worth it all.

I am completely satisfied with the job Carpet Pros did and would not hesitate to recommend them to others. I've used a number of carpet cleaners over the years and this was the best experience I've had.

I talked to owner Darrell and he was very professional. They called about ten minutes before their on-time arrival to let me know they were on the way. The workers were very professional. I was very pleased with their work and would use them again.

Excellent. They came on time, courteous, came under estimate. Patient with our Labradors outside.