Carpet Pros Inc

In the past, they've cleaned my floors as well as my drapery and my Oriental rug. They've done an outstanding job from the moment they picked up the phone until the moment they delivered my oriental rug or finished the job. They are ALWAYS prompt, professional, courteous, and I could go on and on. They are everything I expect, every time. I've used them three times and will absolutely use them again.

They were the first company that I ever in my life contacted for carpet cleaning that didn't pull the wool about a large room being counted as two or three areas. A room was a room. That's why I went with them. I was very pleased with the work, but I did have to ask the gentleman to go back and do a couple of things because I didn'?t feel that he did a great job the first time. At the end of the day, the quality of the work was very good. They were punctual and were very professional.

My house is a big house and he did the work for a very cheap price. He is very flexible, friendly and very service oriented. He is very customer service oriented. I got to know about him through my neighbors. He had come with his wife and liked them both a lot.

I used them because of their ratings on Angie's List. He was clean, professional, and did a good job. He moved all of the furniture himself. I got a discount on one room. I referred a friend and got a $7.00 off coupon for the next treatment.

I paid another carpet cleaning company to clean a carpet that was in very bad condition. They cleaned it but it did not come clean, so we were going to have to replace it. I found Carpet Pros on the List and asked a Rep to come out an evaluate situation. He said they could get it clean and at my suprise they did.

Better than I expected. We had some rather large "bubbles" under our carpet in the living room and the carpet around the fireplace was completely detached from the tack strip. Tony was able to add better tack strips and reinforce the carpet to prevent the carpet from bubbling in the future. The carpet around the fireplace looked better than I ever imagined it would after Tony was finished. Tony arrived exactly as planned, and the work was carried out in the time frame he said it would. I highly recommend Carpet Pros for their professionalism and attention to detail. I chose Carpet Pros for their reputation, and I was extemely satisfied with their work.

We moved into a home and needed the carpets cleaned in three bedrooms. AJ was right on time and was very polite and professional. We ran into a little problem when I realized that the day before I had the well shocked and had no water available for him to use. I didn't know any of my neighbors and didn't want to ask them if we could use their water. AJ immediately contacted the owner Darrel and they came up with a plan as to where he could get water. After a quick trip to get water, AJ returned. Needless to say, I felt horrible he had to make the extra trip, but he was pleasant and didn't appear it was a bother at all to him. As always, they did a wonderful job! I will use them again and again!

They arrived on time and all of the work was well done.

They advertised 3 rooms for $99.00, but when I received the bill they had actually charged $371.00. I called the gentleman to receive an itemized bill and discuss the cost, but they won't return my phone calls.

We called Carpet Pros from Angie's list based on quality and quanity of former customer comments about their services. Same day service within the hour almost due to a cancellation so we got more than expected. Nice letter received from the owner thanking us for the business. Very professionally run firm that we'd use in the future and recommend to family and friends.

We are still getting estimates from other companies. Price was a little too high (439).

From the first call to schedule until he left, the entire process far exceeded my expectations.

Darrell and team were professional and flexible and executed both jobs very well on short notice. They care about doing the job right which goes a long way in today's world of cutting corners.

Super - on time, efficient, did not make promises they could not keep (we have pool table chaulk stains that cannot be removed). The carpet looks better than it has in years.

Tony was very professional. He moved our sectional sofa for us, which I did not expect. In past experiences, furniture needed to be moved by the homeowner prior to cleaning. I would definitely use Carpet Pros in the future for all of our carpet cleaning and tile cleaning needs. Tony also made a small repair on the stairs at no extra charge.

The stairs and bedroom carpet were cleaned well. The couches were also done very well. While he was here we asked if he could give a quick clean to the living room area rug. He did a "shallow" clean for $20 and it looks fantastic. We will continue to use Carpet Pros Inc.

Ok - technician was about 30-40 mins. late - he called to say he was on his way. Very professional when he arrived - took his time - rug looked good. Had him seal one area/room leading to patio to protect against stain but within a couple of days stains appear to be back (BUSY area) - didn't vacuum up any easier as hoped due to sealer - maybe they'll come up easy when shampooed again. Overall good job - just not sure of the sealant ($18/room) value.

Rugs are only 2 yrs. old but were scrubbed so wet that it took 3 days for them to dry. No pre-spotting anywhere even tho areas were pointed out. Was never asked about fabric content of sofa before scrubbing - sofa was so wet it took a week to dry. Liquid was allowed to drain down the back into the sofa structure. Have had very dirty carpet cleaned in the past and never was it this wet afterward. Drapes were lifted by bringing together and tying in a knot which then, after carpet was dry, had to be pressed. Will never use these folks again - feel technician did not have adequate training.

He had done a great job. He was friendly and was able to answer my questions. He was very professional too. I had to wait quite a while to get an appointment, but it was worth the wait.

Call for an estimate on claning my carpet in the living/family room and was given an estimate over the phone, spoke with the owner who was very professional scheduled an appointment for the next Friday at 3:00pm. On Friday employee Tony called about Noon and asked if he could come over earlier which I said yes, he showed up at about 1:30pm talk to my wife and I about how this works, we then went into the house to look at the carpet and said the carpet looks like a high quality carpet and I explained it was. He then set up his equipment in the driveway and connected hoses from the truck to inside the house and was very very particular not to drag any dirt in. As he was cleaning the carpet he found a stain caused by our dog about a year ago and we had tried to cleanit but used the wrong type of cleaner on it and cause the stain to be permanet. Tony explained how why carpets need to be cleaned even if they do not look dirity and gave us some suggestions for pet problems products. Tony made this a very educational experience and he has a great personality, if Tony went with another comapny I would look him up that is how good he is.

Great, We have been using them for years. We schedule them on a regular monthly basis as we have 2 dogs and we are outdoor people and love to have the house open

The technician was very prompt and honest. He determined that one of the rooms had so much pet urine, that he did not think it would come clean of odor. This was a house I was buying, so we decided to replace the carpet in that room. I appreciated his honesty.

I think he gave me an estimate before he came over. He was punctual, and the work was okay. They use environmentally safe products and that's why I went with them in the first place.

They did a good job. They were friendly.

Alex was quite nice, and very embarrassed because he did not have all his equipment and had to go back for it! He gave us a free Teflon treatment to make it up to us. Once he got started, he worked steadily and did a good job. He did have some further trouble with his equipment, which he was able to fix on the spot.