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Carpet Pros Inc

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

Carpet Pros is Charlotte's most trusted carpet, upholstery and fine area rug cleaning firm and has served the Charlotte region since 1995. At Carpet Pros we take great pride in our reputation, our extensive experience, our systems, and our 100% money- back guarantee for all the services we provide. You can depend on Carpet Pros to provide you with the most professional service possible!

Business highlights

29 years of trusted experience
Family Owned & Operated

Services we offer

Cleaning carpet, upholstery, draperies. Carpet repairs & re-stretching. Water damage restoration. Area rug cleaning. Tile & grout cleaning.

Services we don't offer

New carpet sales. Carpet installation. Area rug binding.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9791 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 776-791 of 791 reviews

DANIELLE K.
11/2006
1.0
carpet cleaners
  + -1 more
Phone call was never returned.
Description of Work: Called for an estimate for full house carpet cleaning and one oriental rug cleaning.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


RHYS & CHERYL S.
06/2006
5.0
carpet cleaners
  + -1 more
Best I have ever used.
Description of Work: Cleaned carpet throughout house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

KENNETH & ANNE B.
04/2006
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had DR,LR,FR,MBR, stair way, and long hall. Also a 4x6 wool area rug. I have 2 Golden Retrievers and babysit new lab puppy for my son, and had recently renovated sun room off FR and boy did my carpets need cleaning. Tony cleaned my carpets as if they were his own. He gave my carpets a new life. I have used other carpet companies and to date Tony and Carpet Pros is the best. I would definitely use them again and have recommended them to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$357

STEVE W.
11/2005
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: CLEANED 5 ROOM CARPETS, 4 AREA RUGS, 1 CHAIR, REMOVED ODOR DUE TO DOGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$354

ELISABETH & JACK W.
05/2005
5.0
carpet cleaners
  + -1 more
TONY IS FANTASTIC.
Description of Work: CLEANED ALL CARPETS IN HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

ELISABETH & JACK W.
12/2004
5.0
carpet cleaners
  + -1 more
THE COMPANY DID AN EXCELLENT JOB.
Description of Work: THE COMPANY CLEANED THE CARPET IN THE HALLWAY, THE STAIRS, AND THE FAMILY ROOM. THEY ALSO CLEANED TWO SOFAS, A LOVESEAT, AN OTTOMAN, AND TWO CHAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ELISABETH & JACK W.
12/2004
5.0
upholstery cleaning
  + -1 more
THE COMPANY DID AN EXCELLENT JOB.
Description of Work: THE COMPANY CLEANED THE CARPET IN THE HALLWAY, THE STAIRS, AND THE FAMILY ROOM. THEY ALSO CLEANED TWO SOFAS, A LOVESEAT, AN OTTOMAN, AND TWO CHAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

NITA R.
08/2004
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: CLEANED CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob N.
05/2004
5.0
carpet cleaners
  + -1 more
ALWAYS ON TIME.
Description of Work: RESTRETCHED, CLEANED, AND PROTECTED ENTIRE SECOND FLOOR CARPET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

NITA R.
01/2004
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: HE CLEANED OUR CARPETS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

TOM & ILENE M.
12/2003
4.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: CLEANED AND STRETCHED CARPETS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LAURETTA O.
12/2001
5.0
carpet installation
  + -1 more
DARRELL DID AN EXCELLENT JOB.
Description of Work: CARPET REPAIR. ADDED A SQUARE PATCH (APROX 2 FT X 2 FT) TO THE EXISTING CARPET. A BUILT IN CABINET HAD BEEN REMOVED AND THE REPLACEMENT WAS A DIFFERENT SIZE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

HL & M S.
10/2001
5.0
carpet cleaners
  + -1 more
GOOD WORK, GOOD PRICE.
Description of Work: CLEANED 3 ROOMS, 1 HALL, STAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

YVONNE F.
08/2001
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: CLEANED MY CARPET

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARON H.
03/2000
5.0
carpet cleaners
  + -1 more
I WOULD DEFINITELY USE THEM AGAIN.
Description of Work: CLEANED CARPETS, CHAIR & COUCH

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3415 Westinghouse Blvd Ste 3, Charlotte, NC 28273

http://carpetproscharlotte.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Carpet Pros Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Carpet Pros Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Pros Inc offers free project estimates.
Yes, Carpet Pros Inc offers eco-friendly accreditations.
No, Carpet Pros Inc does not offer a senior discount.
No, Carpet Pros Inc does not offer emergency services.
Yes, Carpet Pros Inc offers warranties.
Carpet Pros Inc offers the following services: Cleaning carpet, upholstery, draperies. Carpet repairs & re-stretching. Water damage restoration. Area rug cleaning. Tile & grout cleaning.
New carpet sales. Carpet installation. Area rug binding.

Contact information

3415 Westinghouse Blvd Ste 3, Charlotte, NC 28273

http://carpetproscharlotte.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM