Carolina's Grout Pro's

ceramic tile installer, floor cleaner

About us

Carolina's Grout Pro's is your #1 source for all your tile and grout needs. Locally owned and operated by US Marine veteran. We offer a full range of services from simple grout repair to full bathroom remodel. Here are a few of our top services. Tile and grout steam cleaning, sealing, restoration, color match caulking, Hydro-Force steam shower cleaning, shower pan replacement, shower replacement, tile repair, tile replacement, travertine pool deck clean, cement based grout installation and stone enhancing sealant application with over 13 years experience. We are professionally equipped with very powerful, industry leading truck mounted extraction machines on all of our service vans to ensure a one of a kind clean with guaranteed sanitation! We look forward to building lasting relationships with each and every customer and stand by every project we take on with a 6 month hassle free warranty. Call us today for your free no obligation estimate. We hope you have a great day!

Business highlights

Veteran Owned & Operated

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.760 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
0%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
responsiveness
4.7
Showing 26-50 of 60 reviews

Kay R.
06/2019
5.0
They were prompt, on time, and professional. I can't say anything bad about them. My bathroom looks amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim M.
06/2019
5.0
They did excellent, great quality and finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori S.
06/2019
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom S.
06/2019
5.0
I contacted Carolina Grout Pros after seeing their mail advertisement and through Home Advisor. After contact, Michael came out to provide an estimate. He arrived exactly when he said he would and was most personable and professional. He provided information explaining what would be done and how, in a friendly and clear manner and provided a very reasonable quote. The project was quickly scheduled. Bill arrived right on schedule that day and proceeded to carefully prepare the area where the grout & tile was to be cleaned, restored, and sealed. Throughout the process, he was very courteous, efficient, and professional. The finished results are great. The kitchen and sunroom porch floors look brand new. We are most satisfied with the results and especially with the courtesy, knowledge, and professionalism shown by both Bill and Michael. I would not hesitate to engage them for future grout cleaning & restoration jobs and am happy to recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eron N.
06/2019
5.0
Michael re-sealed two tubs, re-grouted a shower and cleaned/revamped the tile floors in both bathrooms. He did a fantastic job at a very reasonable price. I would highly recommend him for any tile work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda A.
06/2019
5.0
Michael came to our house on time and was able to do approx. 1500 square feet a day. The truck mount extraction machine did an excellent job cleaning the tile. After cleaning the tile, they restored the grout color to look like new. The tile was originally installed in 1957 and we never knew what the tile looked like new until now. Even more surprising was how great the one pink and one blue vintage bathroom floors looked after he restored the tile and grout. If you need a professional job done restoring tile and grout, give Michael at Carolina Grout Pros a call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
06/2019
5.0
Excellent work and client services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Haydee J.
05/2019
5.0
Fantastic work, my bathrooms look new and fresh!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rose M.
10/2018
5.0
I was very pleased that the company sent a tech back to my home when some of the grout did not dry properly to correct it. Very polite and professional technicians and great customer service by April.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lou P.
06/2018
4.0
Good clean work

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Wayne B.
05/2018
5.0
Great work

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Pat P.
01/2018
5.0
Knowing that Carolina's Grout Pro's has a good reputation for quality work gave me peace of mind in hiring them. The very nice grout job was performed to my complete satisfaction. The staff communications went well and the pricing was fair. I am letting my friends and neighbors know who to call when grout work is needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shelia H.
12/2017
4.5
They went above and beyond, including cleaning the bathroom floor tile at a reasonable cost. They only issue was finding matching tile which the tech said he could do. My fault, I knew better and should have stuck with my original design.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth P.
10/2017
5.0
I would highly recommend Carolina Grout Pro's! I had my master shower tile cleaned and caulk replaced 1 year ago by another company. It was moldy and coming out in less than 6 months. Through research, I decided that I wanted the shower grouted where the floor meets the wall and not caulked. That technique seems to be longer lasting and a semi permanent solution. Most other companies do not do this. I was very happy to find Michael and Carolina Grout Pro's. They arrived promptly and worked for 5-6 hours on my bathroom shower, tub and tile floor. I will definitely use them again when my other bathrooms need attention!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave H.
09/2017
5.0
Good company. Great skills!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim Z.
08/2017
5.0
Showed up promptly to provide estimate, explained process in detail and what to expect for the job. Showed up on time as promised to start the job, did a very thorough job and exceeded expectations. Great service, would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chuck M.
06/2017
5.0
Did a very good job. Very nice people to work with,

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Cathy C.
04/2017
5.0
They are coming to do the work but so far I am very impressed.Dillon was great. Prompt, didn't try to sell us work that was not needed. Reasonable pice, rated a three because work isn't yet done. I can update later.

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sarah I.
03/2017
5.0
Very pleased excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael or Beth M.
03/2017
5.0
They did a great job for us. Very professional....we highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CHARLIE A.
01/2017
3.5
Good work, but had difficulty keeping track of my work request, my address and scheduling the work. A little pricey too for the work performed.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Walter G.
12/2016
5.0
He made a difficult situation very easy, and did the best with what he had. Good quality work, on time, and in the cost estimate range

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

677 North Alexander Street, Charlotte, NC 28202

https://carolinasgroutpros.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Carolina's Grout Pro's accepts the following forms of payment: CreditCard
Yes, Carolina's Grout Pro's offers free project estimates.
No, Carolina's Grout Pro's does not offer eco-friendly accreditations.
No, Carolina's Grout Pro's does not offer a senior discount.
No, Carolina's Grout Pro's does not offer emergency services.
No, Carolina's Grout Pro's does not offer warranties.

Contact information

677 North Alexander Street, Charlotte, NC 28202

https://carolinasgroutpros.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed