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Carefree Carpets

4.6(
50
)

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

... +10 more

About us

Carefree Carpets was established in Charlotte in 1988 and is locally owned by Robert Coover. Since opening, Carefree Carpets has consistently built their success one individual at a time, serving thousands of customers in the residential and commercial market segments in the Charlotte metropolitan area and all outlying communities. No job is too small or too large. Whether the job is a complete turn-key or a do-it-yourself project, they are here to serve your needs and makes your dreams become a reality. If you want something they don’t normally carry, they can get it for you! Additional address - 8600 Monroe Rd, Charlotte, NC 28212. Additonal fax - (704) 568-6738. Cost is determined by the job.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Carpets, Area Rugs, Hardwood & Engineered Flooring, Luxury Vinyl Plank & Tile, Ceramic Tile, Cork, Bamboo.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.650 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
6%
2
2%
1
4%
Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Write a review
Showing 26-50 of 50 reviews
james C.
06/2017
5.0
flooring contractor
  + -1 more
Great Job! Love it.
Description of Work: Carpet install
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Gordon W.
05/2016
5.0
carpet installation, flooring contractor
  + 0 more
They did good work.
Description of Work: They installed new carpet for me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dedric L.
05/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Tara D.
04/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Anupam B.
01/2016
5.0
flooring contractor, carpet installation
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000
EVI C.
12/2015
4.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: I replaced the floor in my kitchen and the breakfast room. They did a fantastic job. Now you wonder why I am rating them a B after that statement. They told me they would be there on Monday morning and when I called around 10:30AM I found out that they forgut to put us on the schedule. They came out on Tuesday afternoon to do the job. They did not leave until it was finished, around 6:30 PM. Like I said the workmen ship was great, so was the professional manner off their workers, but the punctuality was not the best.
Rating CategoryRating out of 5
Yes, I recommend this pro
Edward M.
10/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
.
Description of Work: Put hardwoods in MBR and 2 closets. They were scheduled to arrive on Tuesday and finish on Weds. However, they called on Monday evening saying they got delayed and would not be at our until Weds.... promised to finish on Wed which they did working until 930 PM. Replaced all funiture after floor was complete and clean up was excellent
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,900
Marie B.
09/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They installed new vinyl plank flooring.
Rating CategoryRating out of 5
Yes, I recommend this pro
Sara B.
07/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Shopped for carpet from a few places and selected Carefree Carpets. Worked with Wade. Installers were really good. No issues to really work through.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Beverly M.
05/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
.
Description of Work: New carpet in 2 bedrooms and office also installed hard wood flooring in bedroom and hallway. The work was done with a few minor problems which Spencer responded to immediately. The hard wood flooring sub contractor was very meticulous making sure the installation was perfect. I will definetly use Again. 5 Stars for Spencer who was always responsive and polite.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Andrew T.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: I am familiar with this company from work they did for my son and his family a few years ago. We are thinking of replacing our carpeting, now 22 years old, and will give them a chance to make a bid once we decide to move forward.
Rating CategoryRating out of 5
Yes, I recommend this pro
Augustin K.
10/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Rip the old carpet and installed carpet in the dean, living room and dining room
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
John W G.
11/2011
5.0
carpet installation, flooring contractor
  + 0 more
It went very well.
Description of Work: Old carpet & pad removed. New carpet & pad installed
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Alison K.
11/2010
4.0
carpet installation, flooring contractor
  + 0 more
Nicely done estimate, very professional and prompt. The carpet was nicely installed, and it was very prompt. The color was checked with me prior to the install. The one thing that bothered me was that after the job was done, I had to do a lot of touch-up painting in the room that was just freshly painted (by me). I called the office about it, and their response was "I do not know the extent of the room, but some touch-up painting is what I consider acceptable". That was not the response that I was hoping to hear. I spent 2 hours on the touch up. Otherwise, nicely done job.
Description of Work: recarpeted upstairs room and stairs
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$2,000
Janice S.
08/2010
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
We had an estimate done for carpet cleaning, and were very impressed with the staff. After cleaning our carpets, we decided to get an estimate for two large rooms of laminate flooring, and were pleased with the price. Jim, the owner, is very honest and informative and was a pleasure to do business with. Our installer Clinton was so professional, as well as a perfectionist at his job. All of the employees were very efficient and we were pleased with everyone. The work was done in a timely manner and they showed up at the scheduled time. We highly recommend this company and will definitely use them again.
Description of Work: We had 6 rooms of carpet cleaned, our stairs re-carpeted, and two rooms of laminate flooring installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
David J.
06/2010
5.0
carpet installation, flooring contractor
  + 0 more
The work turned out well and we were pleased with them. They were prompt, professional, and courteous. We will use them again soon.
Description of Work: We bought carpet from them and they installed it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
EVI C.
04/2006
5.0
ceramic tile, flooring contractor
  + 0 more
The work was completed in a very timely manner and without incidents. The Bathroom proofed to be somewhat of a challenge, but the representative from Carefree Carpet handled it with professionalism and expertise. Both floors look great and I am very satisfied with the work.
Description of Work: Kitchen: Take up the old floor and install a new floor. Bathroom: Take up the old ceramic tile, remove the damaged sub flooring, install new sub flooring and new ceramic tile.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
SUSAN B.
12/2004
5.0
flooring contractor
  + -1 more
AFTER SHOPPING FOR FLOOR REPLACEMENTS FOR OVER 6 MONTHS, WE LUCKILY FOUND CAREFREE CARPETS. JIM HENDERSON & HIS STAFF WERE ABSOLUTELY WONDERFUL! FROM THE MINUTE THAT WE WALKED INTO THE SHOWROOM, WE KNEW THIS WAS THE RIGHT COMPANY FOR US. JIM & HIS STAFF WERE EXTREMELY KNOWLEDGEABLE ABOUT THEIR PRODUCTS. THEY WERE PROFESSIONAL & FRIENDLY. IN OUR CONVERSATION, JIM GAVE US MUCH NEEDED ADVICE TO HELP US MAKE THE RIGHT PURCHASE. HE WAS VERY COURTEOUS WHEN COMING TO OUR HOME WITH AN ESTIMATE, GAVE US THE BEST PRICE THAT WE HAD BEEN OFFERED AND EVEN LET US CHOOSE THE DAY FOR THE FLOORING TO BE INSTALLED. HE HAS HIS OWN INSTALLERS. THEY WERE ON TIME, COURTEOUS & PROFESSIONAL ALSO. I WAS SO HAPPY WHEN I RETURNED HOME FROM WORK THAT DAY AND SAW WHAT AN OUTSTANDING JOB THAT WAS DONE. FROM START TO FINISH, I CAN HONESTLY SAW THAT EVERYTHING WENT SMOOTHLY. MY HUSBAND AND I WOULD RECOMMEND CAREFREE CARPETS 100% AND DEFINITELY PLAN TO USE THEM AGAIN.
Description of Work: REPLACED VINYL IN MASTER BATHROOM & PLACED LAMINATE IN KITCHEN/BREAKFAST ROOM.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
DAVID & JENNY H.
09/2002
5.0
carpet installation, flooring contractor
  + 0 more
WE HAVE USED CAREFREE CARPETS FOR TWO SEPARATE JOBS OVER THE PAST TWO YEARS. BOTH TIMES THEY WERE PATIENT IN HELPING ME, A NEW HOMEOWNER ON A TIGHT BUDGET, FIND THE PERFECT CARPET. THEIR INSTALLERS WORK FOR THEM FULL-TIME, HAVE 10-25 YEARS EXPERIENCE, AND ALSO DO AN EXCELLENT JOB.
Description of Work: INSTALLED CARPET IN MASTER BEDROOM, FAMILY ROOM, AND STAIRS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
DIANE T B.
07/2001
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
EVERYTHING WAS WONDERFUL...BEST OUT OF EVERYBODY I'VE EVER USED!
Description of Work: INSTALLED CARPET AND HARDWOOD FLOORS, AND IN BATHROOM.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
TRISHA G.
07/2001
1.0
carpet installation, flooring contractor
  + 0 more
HE WAS AN EXCELLENT SALES PERSON BUT DIDN'T LIVE UP TO STATED PROMISES.
Description of Work: INSTALLED CARPET AND VINYL IN ENTIRE HOUSE.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$3,250
GARY D.
05/2000
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: GOOD PRICE, QUICK INSTALLATION, GENERAL INSTALLATION GOOD A LITTLE LACKING IN ONE AREA. BUT A POSITIVE REPORT OVERALL.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JULIE & MICHAEL V.
03/1999
1.0
flooring contractor
  + -1 more
THE VINYL FLOORING INSTALLATION WAS DONE CORRECTLY, SERVICE PROVIDER WILL NOT RESOLVE TO MEMBERS SATISFACTION. NIA PENDING 3/19/99
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
DAVID F.
07/1998
5.0
carpet installation, flooring contractor
  + 0 more
SOLD AND INSTALLED CARPETS IN FOUR ROOMS.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID R.
05/1998
5.0
carpet installation, flooring contractor
  + 0 more
EXCELLENT WORK, PLUS THE WORKER WAS VERY HONEST. GOOD PRICES
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

16615 Lancaster Hwy Ste 103, Charlotte, NC 28277

http://carefreecarpet.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Window Treatments,
Plumbing,
Countertops and Backsplashes

FAQ

Carefree Carpets is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Carefree Carpets accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carefree Carpets offers free project estimates.
Yes, Carefree Carpets offers eco-friendly accreditations.
No, Carefree Carpets does not offer a senior discount.
Yes, Carefree Carpets offers emergency services.
No, Carefree Carpets does not offer warranties.
Carefree Carpets offers the following services: Carpets, Area Rugs, Hardwood & Engineered Flooring, Luxury Vinyl Plank & Tile, Ceramic Tile, Cork, Bamboo.

Contact information

16615 Lancaster Hwy Ste 103, Charlotte, NC 28277

http://carefreecarpet.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM