Bradham Comfort Services

WE WOULD LIKE TO USE THIS COMPANY, BUT WE ARE UNSURE IF WE WILL, DUE TO THE PRICE THAT WE WERE QUOTED.

THERE ISN'T A WORD IN THE DICTIONARY THAT DESCRIBES HOW EXCEPTIONAL THIS COMPANY, IT'S PART-OWNER RODNEY BRADHAM, HIS CREW AND THE OFFICE PERSONNEL TREATED US AND COMPLETED OUR PROJECT. I AM A WOMAN WITH VERY LITTLE KNOWLEDGE OF FURNACES AND AIR CONDITIONING UNITS. MY HUSBAND, FOR THE MOST PART, DOES NOT GET INVOLVED. BY NATURE, I DO A CONSIDERABLE AMOUNT OF RESEARCH ON ANY LARGE PURCHASES WE MAKE. THE RESULT IS THAT I HAVE MANY QUESTIONS AND RODNEY AND HIS CREWS PATIENTLY ANSWERED EVERY ONE OF THEM. THEY TAKE GREAT PRIDE IN THEIR WORK, ARE VERY PROFESSIONAL, WONDERFUL TO WORK WITH AND OUTSTANDING INDIVIDUALS WHO DO AN EXCEPTIONAL JOB. WE ARE SENIORS AND WE HAVE NEVER WORKED WITH A BETTER COMPANY. WE WOULD HIGHLY RECOMMEND THEM.

EXCELLENT EXPERIENCE THROUGHOUT. ALL THE PEOPLE WE SAW WERE COURTEOUS, KNOWLEDGEABLE, EFFICIENT.

THE BRADHAM BROTHERS INSTALLATION CREW ARRIVED AS SCHEDULED AND IMMEDIATELY BEGAN THE PROCESS AS PROMISED. THROUGHOUT THE ENTIRE PROCESS OF INSTALLING TWO SYSTEMS, THEY WERE COURTEOUS, POLITE, AND VERY THOROUGH. THE SYSTEMS WERE INSTALLED OVER TWO DAYS AND WE WERE NEVER INCONVENIENCED. THIS IS A VERY PROFESSIONAL COMPANY THAT DOES EXACTLY WHAT THEY SAY. BOTH SYSTEMS NOW PERFORM PERFECTLY. I WOULD HIGHLY RECOMMEND LARRY BRADHAM OF BRADHAM BROTHERS, INC. FOR ANY AND ALL HVAC ISSUES.

THE FIRST TECHNICIAN WAS VERY CONDESCENDING. HE TOLD ME THE DUCTWORK WAS IN POOR CONDITION AND WE SHOULD LOOK AT REPLACING THE WHOLE THING. HE HAD NOTHING NICE TO SAY, EVEN IF IT WAS TRUE. WHEN WE CALLED BACK, I TOLD THEM HOW DISAPPOINTED I WAS. THE NEXT SERVICEMAN WAS NICE AND EVENTUALLY FIXED OUR HOLE.

VERY SATISFACTORY; CAME OUT WHEN SAID THEY WOULD; PRICES BETTER THAN OTHER COMPANIES.

GREAT! THE ONLY CONTRACTOR OF THE 4 I CONTACTED THAT ACTUALLY HAD A KNOWLEDGEABLE TECHNICIAN WHO SPEAKS WITH CUSTOMERS OVER THE PHONE. BRADHAM CAME TO MY HOME IN THE SHORTEST TIME(NEXT DAY), WHEREAS OTHERS WERE 4 DAYS OR MORE.

THEY WERE EXTREMELY HELPFUL, CAME OUT QUICKLY, CHECKED OUT WHAT ALL NEEDED TO BE DONE VERY THOROUGHLY, AND EXPLAINED OUR OPTIONS MUCH MORE COMPLETELY AND UNDERSTANDABLY THAN OTHER COMPANIES WHO GAVE US AN ESTIMATE. THEIR EXPERTISE AND PROFESSIONALISM WERE WONDERFUL. THEY DID THE WORK QUICKLY, EFFICIENTLY, AND FOR A REASONABLE PRICE.

WE INTERVIEWED SEVERAL ANGIE'S LIST ''A'' AND ''B'' RATED HVAC CONTRACTORS BEFORE LETTING THIS JOB. THIS GROUP WAS GREAT FROM THE BEGINNING! RODNEY BRADHAM WAS COURTEOUS AND PROFESSIONAL - AND REALLY HELPED US UNDERSTAND OUR OPTIONS. THE PERSONNEL WHO WORKED ON THE INSTALLATION WERE NEAT. WE ARE STILL WAITING FOR THEM TO COMPLETE THE ELECTRICAL INSTALLATION AND HAVE THE INSPECTOR COME OUT, BUT IN EVERY OTHER ASPECT OF OUR DEALINGS WITH THEM, THEY HAVE BEEN TERRIFIC!

THESE GUYS ARE AMAZING! IF YOU HAVE A TRANE SYSTEM, YOU NEED TO BE SURE TO HIRE THEM. RODNEY BRADHAM KNEW WITHIN MINUTES WHAT MY PROBLEM WAS, BYPASSED THE CRANK CASE HEATER TEMPORARILY SO MY HEAT PUMP STARTED IMMEDIATELY TO RUN COLD AGAIN. AND HE ARRANGED FOR A SECOND TECHNICIAN TO COME OUT THAT AFTERNOON TO REPLACE THE BAD PART. I AM TOTALLY IMPRESSED WITH THEIR KNOWLEDGE AND SERVICE. THEY SAVED ME THOUSANDS OF DOLLARS AND PROVIDED THE MOST EXCELLENT SERVICE!

THEY FIXED WHAT A PREVIOUS COMPANY HAD MESSED UP. BRADHAM CAME IN AND FIXED THE WHOLE THING AND SOLD ME A WARRANTY ON THE PARTS, AT A REASONABLE COST, WHICH ENDED UP SAVING ME ON HAVING TO BUY A NEW FAN 6 MONTHS LATER.

THIS WAS MY FIRST TIME CALLING BRADHAM BROTHERS. EVERYONE I TALKED WITH WAS VERY FRIENDLY AND TOOK TIME TO LISTEN TO MY PROBLEM. I WAS EVEN TRANSFERRED TO ONE OF THE BRADHAM FAMILY MEMBERS WHO DISCUSSED MY OPTIONS ABOUT THE LEAK AND SUGGESTED IT MAY NOT BE COST EFFECTIVE TO PAY TO SEARCH FOR THE LEAK ON SUCH AN OLD UNIT. DANIEL, THE SERVICE TECH WHO CAME OUT TO OUR HOME WAS VERY PROFESSIONAL AND POLITE. HE WAS AT OUR HOME AND HAD THE UNIT FIXED WITHIN 1 HOUR OF MY CALL! I WAS VERY IMPRESSED WITH THE WHOLE EXPERIENCE. I WILL USE BRADHAM BROTHERS AGAIN FOR A/C & HEATING AND WOULD HIGHLY RECOMMEND THEM.

THIS WAS A GOOD EXPERIENCE FOR THE MOST PART. THE FRONT OFFICE WAS VERY ACCESSIBLE AND HELPFUL WITH QUESTIONS AND SCHEDULING. THERE WAS MINIMAL MESS, AND THE WORKMEN (3) WERE EFFICIENT AND NEAT. AFTER THE REMOVAL OF THE OLD UNIT, SOME WIRING PROBLEMS WERE ENCOUNTERED, BUT HANDLED QUICKLY. THERE WAS A SMALL DELAY WHILE A NEW SLAB WAS PUT DOWN. THE COST SEEMED A LITTLE HIGH, BUT THEN THERE WAS A WARRANTY AND THE REPUTATION OF THE BRAND TO BE CONSIDERED. EVERYTHING SEEMS TO BE WORKING SMOOTHLY TO DATE.

WE RECEIVED EXCELLENT SERVICE FROM DEREK AND CHUCK. THEY WERE ON TIME AND EXPLAINED EVERYTHING WE NEEDED TO KNOW ABOUT OUR SYSTEM.

A/C UNIT FAILED ON THE SECOND HOTTEST DAY OF THE '05 SUMMER. CALLED LATE MONDAY NIGHT, EMPLOYEE SHOWED UP THE NEXT MORNING AND UNIT WAS REPLACED BY NOON. VERY PROFESSIONAL, TOOK TIME TO EXPLAIN PROBLEM, AND GAVE MULTIPLE SOLUTIONS.

I CALLED ON A MONDAY MORNING DURING THE RECENT HEAT WAVE AND THEY SENT SOMEBODY OUT WITHIN TWO HOURS! WE HAD A PUDDLE OF WATER NEAR THE UNIT AND WERE RELIEVED TO LEARN THAT ROUTINE MAINTENANCE WAS REQUIRED. JASON WAS VERY POLITE AND DIDN'T MIND MY LOOKING OVER HIS SHOULDER. HE HAPPILY PROVIDED INSTRUCTION, SO I CAN PREVENT THIS PROBLEM IN THE FUTURE, WITH SIMPLE MAINTENANCE.

EXCELLENT! I HAD NOT USED THIS COMPANY BEFORE. I GOT THEM OFF ANGIE'S LIST AND CALLED THEM WHEN THE COMPANY I HAD BEEN USING TOLD ME IT WOULD BE FIVE DAYS UNTIL THEY COULD SCHEDULE A TECHNICIAN TO LOOK AT MY AC UNIT. BRADHAM GOT A TECHNICIAN OUT THE SAME DAY. THEY CALLED WHEN THE TECH WAS ON HIS WAY. THE TECH, DANIEL, WAS PROFESSIONAL AND POLITE AND COMPLETED THE REPAIR IN ONE VISIT. I CAN'T EVALUATE PRICE AS I HAVE NOTHING TO COMPARE IT TO. HOWEVER, THEY FIXED MY UNIT AND DIDN'T TRY AND SELL ME A NEW ONE!

I THOUGHT I WOULD NEED A NEW A/C SINCE IT WAS 30 YEARS OLD, THEY WERE ABLE TO FIX IT AND IT IS WORKING GREAT!

QUICK SERVICE AND FIXED THE PROBLEM. I WISH I HAD HAD MY HUSBAND CLEAN THE UNITS OUT THOUGH, BECAUSE THAT ALONE WOULD HAVE SAVED US ABOUT $70, BUT THAT IS OUR OWN FAULT! GOOD WORK.

IT APPEARS THAT ALL SERVICE COMPANIES HAVE MORE THAN ENOUGH RESIDENTIAL WORK, AND THE PRICE AND SCHEDULING REFLECT THAT FACT. ALTHOUGH BRADHAM BROTHERS MAY BE A FINE COMPANY AND DO A GOOD JOB FOR SOME PARTIES, IT SEEMS ODD THAT THEY WOULD WASTE THEIR TIME TO GIVE A QUOTE AND THEN FAIL TO BE ABLE TO SCHEDULE THE WORK WITHIN A REASONABLE TIME.

I WILL AGREE THAT IT WAS APPROPRIATE FOR ME TO CALL THE SIDING COMPANY TO REMOVE THE NEW SIDING, BEFORE WORK WAS PERFORMED ON THE AC. THEY WERE UNABLE TO COME UNTIL THE SECOND DAY AFTER I HAD THE SIDING REMOVED. WORK SEEMS TO BE OF HIGH QUALITY, BUT I THOUGHT COST WAS SOMEWHAT HIGH.

FANTASTIC! THE ASSESSMENT WAS PERFORMED HONESTLY AND PROFESSIONALLY. I HAD BEEN GIVE INACCURATE AND DECEPTIVE INFORMATION BY SOME OF THE OTHER SUPPLIERS I INTERVIEWED. EVERY ONE OF BRADHAM BROTHERS REPRESENTATIVES WHO CAME TO THE HOUSE WAS COURTEOUS, PROFESSIONAL, AND KNOWLEDGEABLE. THEY CLEANED UP AFTER THEMSELVES EACH DAY, AND TOOK CARE TO TREAT THE HOUSE AND MY TIME WITH RESPECT. THEY EVEN TOOK THEIR SHOES OFF WHEN THEY CAME IN TO DO WORK INSIDE THE HOUSE. I WOULD NOT HESITATE TO RECOMMEND THEM.

EVEN THOUGH THEY HAD TO INSTALL MORE DUCTS THAN EXPECTED, THE AMOUNT QUOTED ON THE PROPOSAL DIDN'T CHANGE. THEY WENT ABOVE AND BEYOND. RODNEY BRADHAM WAS VERY POLITE AND DOWN TO EARTH. HE DIDN'T GIVE A FANCY SALES PITCH, YET EXPLAINED WHAT WE NEEDED, AND THE SERVICE THEY PROVIDED CLEARLY AND HONESTLY. VERY NICE CREW. I WILL HIGHLY RECOMMEND THEM.

MY AC WASN'T COOLING. FOUND BRADHAM BROS. ON ANGIE'S LIST. CALLED THEM, AND THEY CAME PROMPTLY AS PLANNED. LYLE WAS VERY NICE AND POLITE. HE WAS ABLE TO REPLACE THE CAPACITOR, BUT DIDN'T HAVE CORRECT SIZE BREAKER, SO HE FIXED IT SO WE COULD HAVE AC RUNNING. HE CAME BACK, AS PROMISED, TO REPLACE BREAKER WITH CORRECT SIZE. I'M VERY PLEASED WITH THE WORK DONE, AND LYLE DIDN'T TRY TO SELL ME ANYTHING I DIDN'T NEED.

DANIEL AND JOSH ARRIVED ON TIME, AS PROMISED, AND FOUND THE PROBLEM ON THE COMPRESSOR UNIT OUTSIDE. HOWEVER, BEFORE THEY CAME INTO THE HOUSE, THEY WERE GOING TO TAKE OFF THEIR SHOES, BUT I HAD BLUE HOUSECLEANING ''BOOTIES.'' THEY PUT THEM ON BEFORE COMING INTO THE HOUSE, AND WORE THEM WHILE THEY WORKED IN THE HOUSE, AND DURING THE SPRING PREVENTIVE MAINTENANCE PHASE. I WAS PLEASED ENOUGH WITH THEIR KNOWLEDGE AND PRICING, THAT AFTER THEY FINISHED THE REPAIR OF THE COMPRESSOR UNIT, I HAD THEM SIGN ME UP FOR THE ANNUAL PREVENTIVE MAINTENANCE, AND THEY PERFORMED THE SPRING CHECK ON BOTH A/C UNITS THAT DAY. I FEEL COMFORTABLE ENOUGH WITH DANIEL AND JOSH THAT I AM HAVING THEM DO A SPRING A/C CHECK ON MY RENTAL HOUSE. BRADHAM BROTHERS ANNUAL PREVENTIVE MAINTENANCE IS A LITTLE MORE PRICEY THAN OTHER COMPANY'S PRICES, BUT THEY DO INCLUDE A CERTAIN AMOUNT OF FREON, CLEANING THE OUTSIDE UNIT, AND TAKE THE TIME TO EXPLAIN WHAT THEY DOING AND WHAT TO LOOK FOR.