Bradham Comfort Services

Heating and Air Conditioning, Generator, Lighting,

About us

When an HVAC technician shows up at your door, are you filled with dread? Do you consider HVAC service to be a necessary evil? At Bradham Comfort Services, we always take our customers' concerns into consideration. We've been family owned since 1975, and we have developed a strong reputation in our community. As a result, we pay careful attention to who we hire, background checks are standard. We would not send anyone to your home we wouldn't feel comfortable having in ours. Appearance, demeanor, and professionalism are considered when hiring service members. Of course, our team members must be knowledgeable and committed to continuous learning. Quality of service, having expert employees and modern tools allow us to complete tasks efficiently. We aim to complete all jobs so that we are in and out in good time without inconveniencing our customers. Industry developments, our relationships with industry organizations and manufacturers enable us to ensure that all employees are kept abreast of emerging trends. By doing so, we can apply the best techniques in air conditioning repair and heating repair services. We want to be the HVAC contractor you call on whenever you need service in Charlotte, NC. We work hard to build a solid reputation in our community. Our customers should always know that they are in good hands with Bradham Comfort Services.

Business highlights

50 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & small commercial heating and air conditioning installation & repair.

Services we don't offer

Window & wall heating & air conditioning, floor furnaces, ductless systems.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9645 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 1-25 of 645 reviews

Donna H.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with the timely arrival for instalation. The workers were efficient and careful to not tear the plastic floor covering. Landon, Devon,Chris and Drew were friendly and respectful and patient to answer all my questions. Devon helped ne set up my phone to the temperature controls. I was very pleased how quickly and smoothly they installed my air and furnace. They also used shoe coverings when entering my house. Would use again!!
Description of Work: Installed new Trane furnace and air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Bradham Comfort Services
Thank you for the great review of our service!

PAUL M.
03/2023
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. Gary, the estimator showed up on time, evaluated the existing upstairs AC, and gave me two options to replace the evaporator coil and outside condenser with firm prices. Included in the estimates was also addition work I requested. All of the work was done the following Monday. The new unit is 2.0 SEER2 better than the old unit. Bradham Brothers included a new programmable thermostat with WiFi access. They also provided two new CO2 detectors. The county inspector was pleased with their work. All total, Bradham Brothers exceeded my expectations.
Description of Work: Complete replacement of 2.5 ton upstairs AC with new more efficient unit with Weather Top. New return air duct. Removal of old electronic air filter. New return air plenum. The AC replacement was very competitive considering the upgrade and additional work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,446

Response from Bradham Comfort Services
Great to hear. So glad you had a good experience with Bradham Brothers.

Robert P.
11/2022
5.0
heating & air conditioning/hvac
  + -1 more
Great. I was able to have my HVAC problem determined and repaired on the same day.
Description of Work: The draft fan motor was noisy and it was determined that the motor was warped and rusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$783.15

Response from Bradham Comfort Services
So glad we could help you quickly.

MICHAEL P.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
These guys are real pros. No pressure and they get the job done quickly and clean up afterwards. The weak of install was very rainy and they set up huge tents to keep the equipment dry. They navigated and tight crawl space with no issues and came back and re seeded grass where the rain caused the turf to get churned up. Great firm I would rate A+++ if that was on the scale.
Description of Work: Needed new furnace and AC for downstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Response from Bradham Comfort Services
Great review! Thank you for the feedback.

LINDA R.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
The service was great, very few repairs done, they've maintained our AC and furnace pretty well.
Description of Work: AC was on checked in March and Furnace was done in September
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bradham Comfort Services
Awesome. Thank you for taking the time to leave a review!

Susan B.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job and they come every fall and spring to maintain them. They are very reliable and professional. They are very clean and put shoe covers on when they come in. They are very easy to work with when you call them to come over. I would highly recommend them as well.
Description of Work: They installed some HVAC systems in my home.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bradham Comfort Services
Thank you for the great recommendation!!

Heidi M.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
I love this company! They did a fantastic job 6 years ago when they installed a new AC unit for us. They've provided us excellent service ever since. Last week we finally decided to replace the furnace, too. They gave us the quote on Wednesday afternoon, and they were here bright and early Friday morning to start the work. I strongly believe that these are honest and fair people. I'm not at all surprised to see that they've received stellar ratings from others. The best part of all is that they fixed my daughter's above garage/east facing bedroom cooling problem. Before the work, her room was like a frying pan during summer mornings. Bradham Brothers took care of that problem like it was nothing, and they did it for a very reasonable price. This is life altering stuff!
Description of Work: Furnace Install and Duct Work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from Bradham Comfort Services
So glad we could help make your family more comfortable at home. Thank you for the A rating!!

Barbara V.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
They are prompt, clean, courteous and do not try to do work that is not needed. We would highly recommend them and we will continue to use their services.
Description of Work: We have been using them for years for HVAC needs. They installed our system and they have been servicing it for 10 years now.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bradham Comfort Services
Thank you for the wonderful review! We appreciate our customers so much.

Beth H.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Always so good. They come quick, good quality service and prices is reasonable.
Description of Work: A/C yearly maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bradham Comfort Services
Thank you so much for the great review!

Catherine F.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
Everything went extremely well. We found all the employees to be very professional, responsive, punctual, polite and respectful of our house. It simply couldn't have gone better. Highly recommended!
Description of Work: Replacement of HVAC system upstairs (3rd floor attic)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Bradham Comfort Services
We, at Bradham Brothers, are thrilled to hear a review like yours. Thank you for trusting us for your HVAC needs.

SELENA AND MARK S.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
For 2 days I didn't have heat in the upstairs HVAC unit without shutting the unit off in the attic and rebooting it. Reid came and performed multiple diagnostic checks to determine whether it was the "mother board" or the pressure switch. The pressure switch was replaced (still under warranty, 10 years parts and labor) and after 18 hours everything is working normally with the heat. Since Reid was here, I had him clean and check the AC unit for freon and cleaning. I didn't need freon and he cleaned the outside unit and the drain line in the attic Good communications by Reid to me. He was thorough and neat. Total bill with tax was $118.00.
Description of Work: Replace a furnace pressure switch and perform a AC check for the Spring/Summer season

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Response from Bradham Comfort Services
Thank you for letting us know about your positive experience with Reid. We appreciate the A rating!

SELENA AND MARK S.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
With over 15 years experience with Bradham Bros. the purchase, paperwork, installation and system startup all went well. Important as well, I received a Piedmont Natural Gas rebate check and 0% financing for 60 months.
Description of Work: Purchased and installed a Trane 1.5 Ton HVAC system for lower level of residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Response from Bradham Comfort Services
It's great to hear about a positive experience! We, at Bradham Brothers, know that an HVAC installation is a big investment in your home. Thank you for choosing us!

Christopher R.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Randy Gaskin and Bradham Bros. were responsive, knowledgeable and professional. They were easy to work with and accommodating when changes came up. I recommend them highly and would use them again in a heartbeat. They were not necessarily the cheapest, but they were competitive and were similar to other highly rated companies in the area. When you are spending a significant amount of money it is not only about price, but about character and who you can trust in the long run.
Description of Work: New central air and heating system. Switch from one zone to two zones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bradham Comfort Services
What a great review! Thank you for your honesty.

Bob N.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Roman (tech) came out, identified the problem quickly, was professional as always and we were good to go in an hour. They are my HVAC contractor now for at least 10 years.
Description of Work: called after hours for downstairs AC out after Friday 7/6 storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bradham Comfort Services
We appreciate you staying with us over the last ten years!

MICHAEL & DEBORAH E.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. Very professional.
Description of Work: Repair work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL & DEBORAH E.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
They were professional, considerate and thorough. Excellent work.
Description of Work: BB performed diagnostic and repair work at both my home and my business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bradham Comfort Services
Wonderful to hear! Thanks for taking the time leave a review.

Joseph P.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well. I would recommend.
Description of Work: New A/C and heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bradham Comfort Services
Thank you for the high rating and positive response!

PAUL M.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
My upstairs AC unit stopped working and I called for a repair on 4/2/18. They responded the same day and fixed the problem. The technician was courteous, professional, competent, and wore covers over his shoes to protect my floors. I have used Bradham Brothers for years because of the reasons stated above. I had bad experiences from other HVAC companies, including the original installer. I highly recommend Bradham Brothers. I think you will be pleased. They give an Angie's List discount
Description of Work: Repair of upstairs AC unit and scheduled summer HVAC maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141.26

Response from Bradham Comfort Services
Thank you for your continued faith in our service. We appreciate your business!

Mike S.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent and I would recommend them anytime. We will continue to use them.
Description of Work: I have been using them for the last 15 years. They service our HVAC system and they installed it about 14 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bradham Comfort Services
Thank you for the wonderful review and for being a long term customer!

Peter K.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. Quote was reasonable, follow up was not pushy and workmanship when the job was done was fantastic
Description of Work: Installed new AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bradham Comfort Services
Thank you for the great review!

Peter S.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Bradham completed the work on time as promised. Bradham's personnel are always courteous, professional and prompt. We have used them to service our HVAC for many years and plan to continue to do so.
Description of Work: We needed a new furnace and ductwork and asked for proposals from three firms including Bradham Brothers. Recommending identical Trane equipment, Bradham had a significantly better price. One of the competing firms indicated that Bradham has a pricing advantage on Trane equipment either by choice or perhaps by arrangement with Trane, I'm not sure which. We needed to install a furnace that would handle a 1900 sf first floor. We ended up using a different firm for replacing ductwork - having asked for and received separate proposals which ended up being worthwhile and saved significantly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Bradham Comfort Services
Thank you for the positive review!

John O.
12/2017
3.0
heating & air conditioning/hvac
  + -1 more
The day they showed up it was down pouring but they set up a tent in my driveway and went to it. All the workers and there were many from installers, electricians to helpers. I would have given them an "A" but when I was given the estimate by the sales associate Randy I indicated I have a Humidifier on the furnace and want to have that reinstalled on the new furnace. Randy said okay. I him include that in the estimate. On the day of installation I was looking at all the old parts taken out and I seen my humidifier in the scrap box. I asked the workers why is there they explained it was old parts. Then I asked the lead installer about it and explained that it was to be reinstalled he said he would call Randy. latter the installer told me Randy said that there was no humidifier to be reinstalled. I told the installer to tell Randy I have it in writing that it would be reinstalled. Randy then said it would be reinstalled. The installers pulled it out of the scraps but I watched and said that it was damaged, they tried to fix it but I said no it was to damaged. In the end they replaced the damaged part and reinstalled the humidifier. I am still not so sure it is still working but what can I do now. Except for the sales associate all the workers were very professional and pleasant.
Description of Work: I purchase a new furnace and air conditioner

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Bradham Comfort Services
Thank you for the feedback. We hold our professionalism and service to the highest standards. We are sorry that you were not satisfied and hope that speaking with the salesman since posting this review will change your opinion.

Robert P.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
I could not have asked for quicker service. I have been using Bradham Brothers for over 10 years. The repair was made quickly and I was happy to have heat again as it was 57 degrees in the house.
Description of Work: Sometime in the early morning of November 26, 2017 my heating system for my first floor stopped working. I called Bradham Brothers and left a phone message that my heat system was not working. The next morning I received a call at 7:30. I was given the option of morning or afternoon service. I requested morning and at 8:30 a technician arrived. The technician (Rusty) replaced the draft fan motor. The repair was covered under my Trane warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bradham Comfort Services
So glad we could help you efficiently and quickly!

Deborah H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful. Saved us $2,000 from other quotes we received for same unit. Very professional and friendly.
Description of Work: Had a new HVAC system put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Bradham Comfort Services
Thank you for the great review and we were glad to be able to help you save!

Devin M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Lester figured out what they did, fixed it and ultimately saved me $700. Other company claimed motor was dead, but Lester fixed the wiring and it runs great. Even the vibration the motor had is gone now. Can't say enough good things about honest and expert work! Thank you Lester!
Description of Work: Needed emergency service to turn on HVAC after another company left it off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Bradham Comfort Services
We are proud of Lester and thankful for your great review!

Contact information

6128 Rozzelles Ferry Rd, Charlotte, NC 28214

http://www.bradhamcomfort.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
6753
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Plumbing, Heating & Fire Sprinkler Contractors
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Generator,
Lighting,
Electrical

FAQ

Bradham Comfort Services is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Bradham Comfort Services accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Bradham Comfort Services does not offer free project estimates.
Yes, Bradham Comfort Services offers eco-friendly accreditations.
No, Bradham Comfort Services does not offer a senior discount.
Yes, Bradham Comfort Services offers emergency services.
No, Bradham Comfort Services does not offer warranties.
Bradham Comfort Services offers the following services: Residential & small commercial heating and air conditioning installation & repair.
Window & wall heating & air conditioning, floor furnaces, ductless systems.

Contact information

6128 Rozzelles Ferry Rd, Charlotte, NC 28214

http://www.bradhamcomfort.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM