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Best Rate Fence Co.

Fencing, Decks and Porches, Lawn and Yard Work,

About us

34 years of experience in Residential and Commercial Installation and Repairs of Chain Link, Split Rail, all Wood Fences, Vinyl, and Aluminum. *FREE ESTIMATES*

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Residential Installation and Repairs of Chain Link, Split Rail, All Wood Fences, Vinyl, and Aluminum. Staining of Wooden fences as well. Commercial Fencing including Barbed Wire and Razor Ribbon Wire.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.0142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 142 reviews

Melissa K.
11/2020
5.0
fencing
  + -1 more
Very professional and excellent work.
Description of Work: Wooden fence
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Best Rate Fence Co.
Hello Mrs. [Member Name Removed] Service Provider Response: Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! I'm happy you're pleased with the excellent results of your fence project. We’re so thankful for amazing customers like you. Thank you again for taking the time to share your experience with us.

Susan V.
11/2020
5.0
fencing
  + -1 more
Great. Best Rate promptly responded to request for quote, kept me updated while waiting for materials and then did a great job replacing my fence. Looks great!
Description of Work: Fence replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Best Rate Fence Co.
Dear Ms. [Member Name Removed] Service Provider Response: Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Best Rate Fence Co. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. “This review made our day!”

Rochelle W.
10/2020
5.0
fencing
  + -1 more
Donell was so easy to work with. He quickly was able to give me an estimate and the quality of the fencing is great! My puppy and I are so excited to be able to use our backyard now!
Description of Work: new privacy fencing/gates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Best Rate Fence Co.
Dear Ms. [Member Name Removed] Service Provider Response: Thanks for leaving us such a wonderful review. We are so happy that you and your puppy are excited to be able to use your back yard. Best Rate Fence Co. We put our customer experience and satisfaction as our first priority, and your review reaffirms the hard work we put in every day. So thanks again for your kind words and we look forward to seeing you again.

SPENCER and LOIS S.
10/2020
5.0
decks
  + -1 more
It was a wonderful experience. I was given a date for the work and the workers arrived promptly on that date. They were fast, efficient, pleasant and the whole project went flawlessly. Highly recommend if you are looking for a hassle-free experience.
Description of Work: A fence in the back yard to replace an older damaged fence
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Best Rate Fence Co.
Hi Mr. [Member Name Removed], Thanks so much for sharing your experience with us. It was a pleasure serving you and your family. Thanks for placing your trust in us and your willingness to share. I really appreciate you taking the time to share your feedback and being so open with us. We're grateful for your honest feedback. I'm pleased you were pleased in our punctual and fair price. We hope we see you again soon.

Jeremy L.
09/2020
5.0
fencing
  + -1 more
My fiancé and I purchased our first home and we needed to install a fence in our backyard. Donell and his team were excellent! They went above and beyond to ensure we got the best quality fence installed in a timely manner. Very communicative and professional. We're very happy we used them for our fence installation. Highly recommend!
Description of Work: Privacy Fence Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from Best Rate Fence Co.
To Mr. [Member Name Removed] We really enjoyed working with you on this fence project and value your insight. Mr. [Member Name Removed]. I thought we were not going to be able to install your fence at one point, after we receive your to call to return your deposit of $3, 600.00 because your HOA did not approve your proposal. Once you called us to request your refund on your deposit , we gladly sent it back to you immediately in a cashier's check for your total amount of $3. 600.00. By surprise we were happy to received another call a few weeks later when you decided to go with a different size fence and choose Best Rate Fence for your fence installation project. I'm glad we were able to meet your expectations and you were pleased with the results of your fence project. Thanks again for sharing your review with us and the community and highly recommending our company. We are so grateful to have you as one of our preferred customers.

Debra L.
09/2020
5.0
fencing
  + -1 more
It was very good. I would highly recommend them. They were quick, professional, and they did a good job.
Description of Work: They installed a fence.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,100

Response from Best Rate Fence Co.
Dear Ms. [Member Name Removed] thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Best Rate Fence Co. We put our customer experience and satisfaction as our first priority, and your review reaffirms the hard work we put in every day. So thanks again for your kind words and we look forward to seeing you again.

PHYLLIS C.
09/2020
5.0
decks, fencing
  + 0 more
Donell did an excellent job of building my gate on-site and I will definitely hire him again for future fence repairs.
Description of Work: REPLACED GATE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Best Rate Fence Co.
Hello Mrs. [Member Name Removed] Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! I'm happy you're pleased with the results of your fence project. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. Thank you again for taking the time to share your experience with us.

James M.
09/2020
5.0
fencing
  + -1 more
Great job by Best Rate Fence. Team was punctual and fair in their price.
Description of Work: Install of privacy fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Best Rate Fence Co.
Hi Mr. [Member Name Removed], Thanks so much for sharing your experience with us. It was a pleasure serving you and your family. Thanks for placing your trust in us and your willingness to share. I really appreciate you taking the time to share your feedback and being so open with us. We're grateful for your honest feedback. I'm pleased you were pleased in our punctual and fair price. We hope we see you again soon.

Curvature C.
09/2020
5.0
fencing
  + -1 more
Donell and his team was professional and punctual. I will definitely recommend his business to others.
Description of Work: Fence service
Rating CategoryRating out of 5
Yes, I recommend this pro

Tomis P.
08/2020
5.0
fencing
  + -1 more
We hired Donell for a second time since the first fence he did for us turned out great and was a great price. This time Donell had Rudy do most of the work while he was on another project, but made sure to set things up and was in communication. Rudy and Donell did a great job with this project -- easy to communicate, helpful, and overall a great hire. Recommended!
Description of Work: Small fence, two gates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Best Rate Fence Co.
To Mr. [Member Name Removed] “Thank you so much for taking the time to leave us this amazing second review.” We are thrilled that you loved your experience with us and gave us a second opportunity to work on your fence project. Mr. Rudy and Mr. Donell also enjoyed working with you. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for sharing your review with us and the community. We are so grateful to have you as one of our preferred customers.

Katie B.
08/2020
5.0
fencing
  + -1 more
Donell was extremely professional, kind and prompt. He came out to give a quote and then we needed a physical survey to confirm lot lines. Afterward, he came back out free of charge to revise the quote. He quickly sent a written estimate of the job and was able to come install within a few weeks. Not only was he very reasonably priced, we couldn't be happier with the job he did. Our neighbors also had a fence installed a week later and ours looks SO much better so that's also a win! Call Best Rate Fence Co!!! You'll be so glad you did!
Description of Work: Backyard fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Rate Fence Co.
Dear Ms. [Member Name Removed] thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Best Rate Fence Co. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. “This review made our day!”

Curtis C.
08/2020
5.0
fencing
  + -1 more
That they were on time, flexible, prompt on the schedule, they have the supplies, great job, professional and did it in a timely manner.
Description of Work: They repaired and put up new fencing for me in my backyard.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Best Rate Fence Co.
Hi Mr. Clyburn, thanks for the excellent feedback! We sincerely appreciate your patronage, and hope to serve you again soon.” “You’re the best, Mr. Clyburn. Thank you again for sharing such a positive experience. It means the world to us.”

RayShelia J.
08/2020
5.0
fencing
  + -1 more
Excellent. Great work at an affordable price. I was pleased throughout the process from the estimate to the work completion - very professional. I would do business with them again.
Description of Work: Chain link fence replace and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Rate Fence Co.
“Hi Ms. RaySheila [Member Name Removed], the Best Rate Fence team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed your experience on your fence installation project. “Thank you so much for taking the time to leave us this amazing review. ”We really appreciate it and we hope to work with you again soon!”

Matthew S.
08/2020
4.0
fencing
  + -1 more
Wasn’t home when fence installed and there were a few issues -gates cutting into ground, when fixed had open screw holes. But they were available via phone and worked to get everything right.
Description of Work: Fence install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Best Rate Fence Co.
Dear Mr. [Member Name Removed] thanks for sharing your candid review of Best Rate Fence. “We sincerely apologize that your experience did not meet your expectations or our standards.” “We take full responsibility for your experience and hope you accept our apology.” n “We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.” Although, you did give us an overall B score, from the description of what you wrote it seems you were happy with the majority of the fence installation project. I apologize that you did have a few things that did not go so well. Lastly, I'm so happy we were able to make the corrections. It was an uncommon instance and we’ll do better. Once again, we appreciate your feedback, as we’re always looking for ways to improve our business.”

Joann H.
08/2020
5.0
fencing
  + -1 more
Replaced a split rail fence and privacy shadow box fence.
Description of Work: Excellent! Donnell is very professional. He came out to measure the same day I called, and a quote was prepared the next day. Donnell and James did the install in one day (that included building the shadow box portion of the fence - no prefabbed panels). And when they left, if it wasn’t for the new fence, you wouldn’t have known anyone was even there - everything was cleaned up and left just as it was found. My new fence is beautiful! I’m having them come back in a couple of months to clear coat the shadow box and gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Best Rate Fence Co.
Thanks for the awesome review, Ms. [Member Name Removed]! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! “Thank you once again for telling us about your experience." Come back and see us soon.

Adam C.
07/2020
5.0
fencing
  + -1 more
Excellent! The owner, Mr. Alexander personally repaired my fence. Pricing was super competitive. He had exceptional professionalism. He was super quick and responsive to quotes and completion dates. I highly recommend Best Rate.
Description of Work: Fence and gate repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Best Rate Fence Co.
Thank you for the kind words Mr. [Member Name Removed]! We really appreciate you taking the time out to share your experience with us and highly recommending our services. Would you mind sharing with your friends who are due for a fence repair or new installation, too? We’d love to continue providing great service to awesome clients like you. Thanks again! -Donell Alexander

Christine D.
07/2020
5.0
fencing
  + -1 more
They came out and fixed it and now it works properly. I am happy with the work and the man who fixed it very reasonable
Description of Work: had a broken spring on fence gate that needed fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Best Rate Fence Co.
Hi Ms. [Member Name Removed], thanks for the excellent feedback! We sincerely appreciate your patronage, and hope to serve you again soon.” “Thanks again for being a loyal customer and writing this awesome review. ”Thank you again for sharing such a positive experience. It means the world to us.”

Christopher H.
07/2020
5.0
fencing
  + -1 more
Had a chain link fence installed in my backyard. Fence turned out great and price was very affordable. Very pleased with this company and would recommend to everyone!
Description of Work: Chain link fence installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Rate Fence Co.
“Hi [Member Name Removed], the Best Rate Fence team is happy to hear you had such a wonderful experience! We’re so glad you enjoyed your chain link fence. “Thank you so much for taking the time to leave us this amazing review. ”We really appreciate it and we hope to work with you again soon!”

Jade P.
07/2020
5.0
fencing
  + -1 more
Donell and his team were great. Very responsive, affordable and efficient. I was very specific about what I wanted and the final product was very professional and exactly what I wanted. They also did quick work. Highly recommend!
Description of Work: Privacy Fence installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Rate Fence Co.
Hello Mrs. [Member Name Removed], thanks for taking the time to share your thoughts and feedback with us. We’re grateful for your honest feedback and we’re glad you you highly recommend our services. Thanks again for your positive feedback. We’re happy that you’re happy.

STEVEN S.
06/2020
5.0
fencing
  + -1 more
I'm very pleased with Best Rate Fence and the work done. This was not a big or complicated job, in that we only needed a total of 8 split-rail fence posts replaced. Donell got us on the schedule quickly and the crew finished the work in just a few hours. Best Rate provided excellent service and offered a fair price for the work that was done. They were indeed the "Best Rate" for this fence job and I would work with them again in the future.
Description of Work: Replacing 8 rotten fence posts on an existing split-rail fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Rate Fence Co.
Hello Mr. [Member Name Removed], I'm glad you felt Best Rate Fence were able to complete your fence repairs very quickly and the job was well done. It's something we've worked ho*** ** and we're pleased our efforts resonated with you. I appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.

William H.
06/2020
5.0
fencing
  + -1 more
They did an excellent job. His crew did a great job from start to finished. I am very happy with their work and I will refer to them to anyone who are looking to have their fence assemble.
Description of Work: They removed the old fence and replaced it with a brand new privacy fence.
Rating CategoryRating out of 5
Yes, I recommend this pro

Derrick W.
06/2020
5.0
fencing
  + -1 more
It was great. On time and professional. Clean up after he was finish. Did what he said he would do. Work fast and on time.
Description of Work: Installed privacy fence
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Best Rate Fence Co.
Hello Mr. Waiters Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad we we're able to complete your fence project on time and provide professional services. Thanks for placing your trust in us and your willingness to share.

Tomis P.
06/2020
5.0
fencing
  + -1 more
Highly recommended. Great price, great work. Donell was very easy to communicate with, was generous in his helping with a few extra fence repairs in addition the new install we needed. A lot of fence companies are booked for weeks. Best Rate is a smaller operation, which in this case just meant they were able to do the job quicker, cheaper, and the quality was great.
Description of Work: six foot privacy fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Best Rate Fence Co.
Hello Mr. [Member Name Removed], Thanks you so much Mr. [Member Name Removed] for your thoughtful and detailed review. This is incredibly helpful. Thanks for your trust in Best Rate Fence and we're thankful for amazing customers like you. Thank you again for taking the time to share your experience. We are very thankful for the opportunity to start your second project with you on August 24, 2020. I'm happy you're pleased with the results. We're grateful for customers like you.

Dorothy M.
06/2020
5.0
decks, fencing
  + 0 more
It was great, took less time than I expected. The fence is beautiful, the dog didn’t like couldn’t escape! Mr Alexander is very good at explaining the process.
Description of Work: They put in privacy fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Best Rate Fence Co.
Thank you so much for your kind words Ms. [Member Name Removed]. We really appreciate you taking the time out to share your experience with us—and we agree, Mr. Donell Alexander is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Kat W.
06/2020
5.0
fencing
  + -1 more
It was an excellent service, I will use them again and I refer them to anybody.
Description of Work: They did a fence repair and extension.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

6217 Derryfield Drive, Charlotte, NC 28213


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fencing,
Decks and Porches,
Lawn and Yard Work,
Handyman Services

FAQ

Best Rate Fence Co. is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Best Rate Fence Co. accepts the following forms of payment: Check
Yes, Best Rate Fence Co. offers free project estimates.
No, Best Rate Fence Co. does not offer eco-friendly accreditations.
Yes, Best Rate Fence Co. offers a 5% senior discount.
Yes, Best Rate Fence Co. offers emergency services.
Yes, Best Rate Fence Co. offers warranties.
Best Rate Fence Co. offers the following services: Residential Installation and Repairs of Chain Link, Split Rail, All Wood Fences, Vinyl, and Aluminum. Staining of Wooden fences as well. Commercial Fencing including Barbed Wire and Razor Ribbon Wire.

Contact information

6217 Derryfield Drive, Charlotte, NC 28213


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM