Best Rate Fence Co.

They did a wonderful job. In the 15 years that we have lived in this home, we have not had a professional show up on time and start the project on time. Not only did they show up on time, but they started the work on time and did not take a break until the fence and gate were completely installed. Also, when I spoke with the home office to settle up, the customer service provided by the home office was also phenomenal!

He's a man of great integrity and when he tells u he's going to do something, he does it thoroughly. A man of great skill in fencing and does a great job. He really did a beautiful job. Ordered all the materials its a chain link fence, he did beyond anything that I would've expected. He is willing to work until the sun goes down, most people don't do that anymore and he's a very good guy. He did a great job for us and we are very very happy for what he did. I would recommend him to anybody who wants to have their fence done.

The job was completed quickly and professionally. Job site was left clean and tidy.

I can't recommend Donell Alexander and Best Rate Fence Company highly enough. From initial contact to completion of the job, everything was professional, prompt, and clearly communicated. Donell is a pleasure to work with and extremely kind. His crew did an excellent job and the fencing materials used were top notch. The quality of work was exceptional. Donell went over and above to make sure we were happy and satisfied; even when we asked to add something to the project in the middle of the installation. It's rare these days to find a contractor with both integrity and expertise. We've found them both in Donell Alexander and Best Rate Fence Company.

We had Best Rate Fence put up a 6ft privacy fence on one side of our property a year ago, and we had such a wonderful experience that we just had them finish the other side this year! I can’t recommend them enough. Donell is very kind, responsive, and helpful. We felt like the pricing was very fair, and both times we had them do work, they began work ahead of schedule and finished very quickly while still doing high quality work. We love our new fence and wouldn’t work with anyone else for any fencing needs we have in the future.

Everything went great! We are super pleased with the quality of the fence and the quality of the workmanship. Everyone from the owner Donell to the office staff and installers were top rate. Donell was very upfront about the pricing and the timeline. I would recommend this company and would use them again. EXCELLENT!

Mr. Donnell was excellent to work with and his crew was fast and professional. Finished my wood fence in one day and removed some old chain link as well. They also removed stumps and small trees in their way. Black chain link was also done in a day. My neighbors all compliment us on how nice the fences look. I am very pleased and I highly recommend Best Rate Fence.

Donell did a fantastic job. He was very easy to work with & it only took him 2 days to install 2 walkgates & chainlink fence next to my patio. I'm very happy with the end product. A.Rabb

Mr Alexander arrived at my residence on time as schedule; I found him to be very professional during the entire process of my job. I had questioned after the estimate was sent to me and Mr Alexander was kind enough to make a second trip clear up my concerns. The crew that was assigned to install my fence was on time and cleaned up after completion, my fence is looking good! I would definitely recommend Best Rate Fence Company for any of your fence jobs.

I would recommend this company to any of my friends and family. Work was done well and very timely. Mr. Donnell and staff was easy to communicate the needs of my company.

Donnell came out and provided an estimate and he was able to get started on the project quickly. His team worked fast and they were only delayed because of the weather. We’ve already received quite a few compliments on our new fence and we love the value it adds to our home. Donnel was very attentive and followed up to ensure that we were completely satisfied with our fence and immediately addressed any of our questions or concerns. We would definitely recommend Best Rate Fence for any of our future needs.

Mr. Darnell was super pleasant to work with snd meet initially. Described the fence we wanted and provided pictures. He shared pictures of fences he completed similar to mine and we were excited. Had some other work being completed and wanted to schedule it out. Project was delayed a few times and took over 1.5 months to get it completed. He ask me confirm any changes (door locations, etc…) within a couple days of the job (we did much of this via text). I changed the location of 1 door so it would be accessible. I had to work the day they completed the install (my wife was there to assist with questions). Now to the really bad :(. The subs showed up to install the fence. They did not install the fence that was on the contract or pictures, instead they installed a standard fence. Also the door was not placed in the location requested in the change/confirmation. I arrived home near the end of the project in which mr. Darnell had not been at all day - he later came over to get the final payment. When questioned about the errors he stated it was a mistake and didn’t offer to fix it. After speaking the the contractors the install couldn’t be fixed because the fence we ordered is installed different (although using the same materials). We talked for a moment and he said he had to go to another job site. I asked him about adjustments - he reluctantly agreed to the decorative portion. He gave a timeframe he would repair which he missed on two occasions. It’s roughly 8 months later and still no resolution. I plan to pay another company to add the design and move the gate. I waited to provide a review to see if he would honor is word but he took the payment and moved on. I know there are a ton of good reviews on here but this was my experience. I own a mid size multi-state real estate company and I haven’t been able to refer him like I hoped because this would be bad for clients.

Donell was awesome to work with. Very professional, knowledgeable of Mecklenburg City County specifications. They were punctual, it only took them one day. Donnell walked the property with us prior to Installation and once completed he walked the property with us to make sure everything was satisfactory. He was very pleasant to work with and his quality of work was EXCELLENT!! I would recommend him to all my family and friends!!

Donell is excellent to work with. He is honest and hard-working. He initially installed my fence almost five years ago and did a fantastic job. He committed to checking in every few years to make sure everything was still holding up. He kept his word and even came out to puppy-proof any gaps to ensure he would not be able to escape. Donell is your guy if you're in the market to install a new fence or repair an old one!

Amazing company! We love our beautiful fence in our backyard. Very communicative and professional. And fast installation. Donell was very helpful and always very punctual! Definitely using them again

They did an excellent job. it was a phenomenal experience. They were very dependable, honest, professional and exceeded all our expectation. I will highly recommend this Best Rate Fence Company for all your fencing needs.

Wow is all i can say. i needed my backyard fence in which required about 315 feet of fence. donelle set all the posts the first day. after the posts were all set, he returned to actually put up the fence. there was no way i would have thought that one man could install all that fence. he did all the work by himself. he was very professional and respectful. he made sure all the work was done with impectable care. He did an awesome job. he made sure that there were no gaps in the fence that would allow the small dogs to get out. my red nosed pit was jumping for joy all over the yard. i would highly recommend this company for any kind of fencing work. i am extremely pleased with the quality of the fence and the job. Awesome and wow is all i can say. thank you 'donelle for such a lovely job.

Donnell did a great job repairing our wood fence. I really appreciated his professionalism and courtesy.

Donell was great to work with. I called about a couple of posts to my split rail fence that had a run in w/ some deer, and Donell came out that afternoon to give me an estimate. He had someone at my house two days later to repair. Hard to find service like this anymore!! I would certainly recommend Best Rate Fence and will use them in the future.

Went Good Donell was a Good man to work with

Mr Alexander and his crew came out and put up fence and built custom gate . They showed up on the date we set and finished in a Timely manner . These guys are very professional and definitely know there business . i would recommend them to any one that wants far price and great work .Brad

I highly recommend Best Rate to anyone seeking quality work and exceptional customer service. Best Rate replaced my fencing a couple years ago and did a wonderful job. Recently a neighbors tree feel on my fence and again Best Rate came to my rescue. Donell is professional, honest, punctual, reliable and very dependable.

They were absolutely fantastic! They got in contact with me right away and came out for a free quote the next day. They took care of all the details including having someone come mark the property and transporting all of the materials. They worked with me to deliver the wood in a timely manner and they built my fence well ahead of schedule! It was absolutely fantastic and the quality of the product exceeds expectations. I absolutely recommend them to anyone looking for a fence. Everyone who helped was very nice and professional and super friendly. They completed the whole fence in a day and a half which was super fast and they didn’t get in the way or disturb me or my neighbors a bit. Very grateful and glad I went with Best Rate Fence!

Best Rate was simply the best. The owner of the company came out and measured after the first call and was able to have his crew complete the entire fence in just one days time. The were fast, efficient, polite, courteous, and professional. They were able to go up a hard hill where another fence company said it couldn't be done, and it looks awesome all the way around. The workmanship and price was all better than expected and I would recommend Best Rate to anyone looking for a split rail fence. They were licensed and insured and made sure I was happy with the job before final payment was made. 50% up front and 50% at the end of the job. I don't have a single bad thing to say about this company. Thanks for a great job and a great fence.

I searched through several companies and decided on Best Rate Fence Co! Donell was professional ,and offered a competitive price. The job was done very nicely. He even fixed a gate that another company had installed years ago and which never worked correctly! Highly recommend! A+