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Andersen Heating & Cooling

Heating and Air Conditioning, Plumbing, Water Heaters

About us

Andersen Heating and Cooling has been in business since June 1984. We proudly serving Charlotte and the surrounding areas. Our focus is on homeowners and meeting their comfort needs. We are family owned with 24 employees. We provide service, maintenance, and replacements for residential equipment. Free estimates and financing is offered for residential heating and air conditioning replacements.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Heating & air conditioning. Maintenance, service, replacement & intstallation. Ductwork repair & intstallation. Full system design & installation for new residential homes.

Services we don't offer

Duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
4%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 111 reviews

Frank K.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Andersen Heating & Cooling
Thank you Mr. [Member Name Removed] for taking the time to review Andersen Heating & Cooling. We value your opinion and thank you for choosing Andersen Heating & Cooling for all your HVAC needs.

Cindy S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,775

Response from Andersen Heating & Cooling
Thank you for taking the time to review us and for trusting your home to Andersen Heating and Cooling.

Cora B.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you Ms. [Member Name Removed] for choosing Andersen Heating & Cooling for all you HVAC needs. We value your feedback!

STEVEN C.
04/2017
4.0
heating & air conditioning/hvac
  + -1 more
Annual inspection
Description of Work: Annual inspection

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you for your review and choosing Andersen Heating & Cooling for all your HVAC needs!

DAVE O.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We had them put in our new heat pump November before last in 2015.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Andersen Heating & Cooling
Thank you for the feedback and for choosing Andersen Heating & Cooling. We value you as our customer.

ken H.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you for the review Mrs. [Member Name Removed] and for being a loyal Andersen Preferred Maintenance Customer.

Allen P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you [Member Name Removed] for choosing Andersen Heating and Cooling!

Susan B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Maintenance package.
Rating CategoryRating out of 5
Yes, I recommend this pro

Anthony M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you for choosing Andersen Heating & Cooling for your HVAC needs. We value you as our customer.

Catharine S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you for choosing Andersen Heating & Cooling for all your HVAC needs.

john C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you for choosing Andersen Heating & Cooling for all your HVAC needs.

Larry R.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced both AC units and both furnaces.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Andersen Heating & Cooling
Thank you for choosing Andersen Heating & Cooling for all your HVAC needs.

James E.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you for choosing Andersen Heating and Cooling for all your HVAC needs.

Mary S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you for your review, and for being a longstanding customer of Andersen. We hope you contact us with any of your heating or cooling needs in the future. Thank you for your business!

Robert M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I use them for any HVAC needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you for your review, and for being a longstanding customer of Andersen. We hope you contact us with any of your heating or cooling needs in the future. Thank you for your business!

Lori V.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired a cracked pipe.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you for your review, and for being a longstanding customer of Andersen. We hope you contact us with any of your heating or cooling needs in the future. Thank you for your business!

MICHAEL H.
09/2003
3.0
heating & air conditioning/hvac
  + -1 more
SAID THAT MY DIRTY COIL WAS INACCESSIBLE, BUT THE COMPANY TO WHOM I MOVED MY RELATIONSHIP SHOWED ME THE COIL AND CLEANED IT WITHOUT INORDINANT DIFFICULTY. THE SAVING GRACE IS THAT THEY WERE POLITE, PROFESSIONAL IN THEIR DEMEANOR AND PROMISED A PARTIAL REFUND.
Description of Work: FAILED TO COMPLETE THE REQUIRED MAINTENANCE PER THE SERVICE CONTRACT.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$80

GUY & SHERRI R.
07/2003
5.0
heating & air conditioning/hvac
  + -1 more
I AM VERY VERY PLEASED WITH THIS SERVICE. IF I NEED MORE WORK IN THE FUTURE I WILL CALL THEM HOWEVER THEY WERE A BIT PRICEY.
Description of Work: ROUTINE SERVICE CALL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

DOROTHY R.
11/2002
5.0
heating & air conditioning/hvac
  + -1 more
THEY FOUND SOMETHING THAT NEEDED A REPAIR AND FIXED IT RIGHT ON THE SPOT. WITH THE A/C PUMP THEY CAME OUT RIGHT AWAY SO WE WOULD NOT NEED TO CANCEL A VACATION AND REPAIRED IT AT A STANDARD RATE. THE COMPANY SAID IT SHOULD HAVE BEEN DETECTED DURING THE CHECK UP FROM THE YEAR BEFORE.
Description of Work: YEARLY CHECKUP OF A HEATING AND A/C SYSTEM, FIXED A/C PUMP FOR FREE .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

NORMAN & CHRISTINE M.
10/2002
5.0
heating & air conditioning/hvac
  + -1 more
THE PRICES ARE A BIT HIGH. I HAVE AN ANNUAL MAINTENANCE CONTRACT.
Description of Work: CLEANED HEATING AND AIR CONDITIONING CLEANING

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

DARLA L.
09/2002
4.0
heating & air conditioning/hvac
  + -1 more
THE COST IS THE WORK PERFORMED THAT DAY PLUS I PURCHASED A MAINTENANCE AGREEMENT FOR BOTH UNITS.
Description of Work: THE OUTDOOR UNIT WAS MAKING NOISE. THE FAN WAS HITTING A MOTOR WIRE. IT WAS REPAIRED. THE TECHNICIAN NOTICED THE AIR INSIDE WAS NOT COOL AND CHECKED THE REFRIGERANT LEVEL AND FOUND IT TOO LOW. SO HE CHARGED IT UP AND THE AIR BECAME COOLER INSIDE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$313

RICHARD D.
12/2000
4.0
heating & air conditioning/hvac
  + -1 more
HAD LARGE AMOUNT OF WORK TO DO/USED APPRENTICE PEOPLE/CUT EXTRA HOLE IN ROOF BECAUSE WATER HEATER WAS NOT PROPERLY VENTED FIRST TIME/NEW FURNACE DENTED SLIGHTLY/EVERYTHING WORKS FINE JUST THINK THEY HAD TOO MANY CHIEFS AND NOT ENOUGH INDIANS/BUT THEY MADE GOOD ON ANY MISTAKES THEY MADE/AND THAT IS WHAT IS IMPORTANT IN MY BOOK.
Description of Work: INSTALLED NEW AIR CONDITIONER AND FURNACE/INSTALLED ADDITIONAL AIR RETURN/ADDITIONAL FLOOR VENT/ALL NEW DUCT WORK/RAN LINE FOR GAS FIREPLACE/GAS STOVE LINE RAN/SWITCHED FROM ELECTRIC TO GAS WATER HEATER/AND SWITCHED LOCATION/INSTALLED UTILITY SINK/REBUILT FAUCETS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

JOANNE S.
05/2000
5.0
heating & air conditioning/hvac
  + -1 more
I WAS VERY PLEASED WITH THEIR WORK. THEY CLEANED UP VERY NICELY AFTER THEMSELVES. I EVEN HAD TO CANCEL AN APPT FOR WORK DONE IN THE HOUSE DUE TO AN EMERGENCY, AND THEY WERE VERY NICE ABOUT THIS. VERY HAPPY WITH THEIR WORK AND COURTEOUS WORKERS.
Description of Work: NEW AIR CONDITIONERS INSTALLED UPSTAIRS & DOWNSTAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BILL & DUSTY M.
11/1999
5.0
heating & air conditioning/hvac
  + -1 more
CALLED AND THEY ANSWERED RIGHT AWAY, SENT SOMEONE THAT DAY. REPAIRMAN WAS VERY KNOWLEDGEABLE AND STAYED TO CHECK OUT BOTH UNITS. RECOMMENDED OTHER SERVICES, BUT NOT PUSHY.
Description of Work: REPAIRED OUR GAS FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FRED & WANDA M.
08/1999
5.0
heating & air conditioning/hvac
  + -1 more
HAVE USED FOR SEVERAL YEARS BOTH AT OUR HOME AND AT OUR OFFICE, THEY DO A GOOD JOB, OVERALL, I'VE NEVER HAD A PROBLEM WITH THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 690580, Charlotte, NC 28227

http://www.andersenservices.com

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.34538
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters

FAQ

Andersen Heating & Cooling is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 11:00 PM

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 11:00 PM

Andersen Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Andersen Heating & Cooling offers free project estimates.
No, Andersen Heating & Cooling does not offer eco-friendly accreditations.
No, Andersen Heating & Cooling does not offer a senior discount.
Yes, Andersen Heating & Cooling offers emergency services.
Yes, Andersen Heating & Cooling offers warranties.
Andersen Heating & Cooling offers the following services: Heating & air conditioning. Maintenance, service, replacement & intstallation. Ductwork repair & intstallation. Full system design & installation for new residential homes.
Duct cleaning.

Contact information

PO Box 690580, Charlotte, NC 28227

http://www.andersenservices.com

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM