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Andersen Heating & Cooling

Heating and Air Conditioning, Plumbing, Water Heaters

About us

Andersen Heating and Cooling has been in business since June 1984. We proudly serving Charlotte and the surrounding areas. Our focus is on homeowners and meeting their comfort needs. We are family owned with 24 employees. We provide service, maintenance, and replacements for residential equipment. Free estimates and financing is offered for residential heating and air conditioning replacements.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Heating & air conditioning. Maintenance, service, replacement & intstallation. Ductwork repair & intstallation. Full system design & installation for new residential homes.

Services we don't offer

Duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
4%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 101-111 of 111 reviews

Thomasina A.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cost was $0 because I have a 1-year maintenance agreement that was paid for in May 2015--$279.65. They completed the 2nd of my 2 prepaid maintenance agreement visits for my 2 furnaces which entailed checking electrical components, clean unit, drain line, clean coils, checked safety components, clean flame sensor, checked refrigerant. Determined upstairs unit was low on refrigerant. |I have been using Andersen Heating & Cooling since May, 2014.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Andersen Heating & Cooling
Thank you for your review, and for being a longstanding customer of Andersen. We hope you contact us with any of your heating or cooling needs in the future. Thank you for your business!

Karen P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Koren L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen R.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheri Z.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job.
Description of Work: They replaced all of the duct work in the lower level of the home and the plenum boxes were replaced. They also added an air filtration system to our hvac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Paul C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Have used Andersen for an HVAC maintenance program since the home was built 6 years ago. They did the original installation. The annual maintenance is around $285. Have needed them to come out a few times over the years to fix small issues, and while the maintenance charge does not cover these other service calls, you do get a discount and assurance they will get to you pretty quick. Finally needed a new A/C unit this year and they provided a discount tied to the time we have had the maintenance. Did not shop around since the air was out and temps in the 90's. They came back and had the new unit in and operating within 2 days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

laura W.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
job well done
Description of Work: semi-annual mainatenance per annual agreement. very thorough and professional.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD D.
12/2000
4.0
water heater repair
  + -1 more
unknown
Description of Work: NEW WATER HEATER SWITCHING FROM ELECTRIC TO GAS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NORMAN & CHRISTINE M.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: CLEANED 2 FURNACES AND AIR CONDITIONERS. CAME RIGHT AWAY WHEN MEMBER HAD A PROBLEM WITH AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

FRED & WANDA M.
03/2000
5.0
heating & air conditioning/hvac
  + -1 more
(AS PER CANDY)
Description of Work: THEY FIXED A PROBLEM THAT IVE BEEN HAVING FOR OVER FOUR YEARS. IT WAS SO SIMPLE, NO ONE ELSE EVEN WOULD EVEN THINK OF IT . THEY FIXED IT FOR UNDER $100, THE LAST TIME SOMEONE TRIED TO TAKE CARE OF IT IT WAS OVER $400.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 690580, Charlotte, NC 28227

http://www.andersenservices.com

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.34538
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters

FAQ

Andersen Heating & Cooling is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 11:00 PM

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 11:00 PM

Andersen Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Andersen Heating & Cooling offers free project estimates.
No, Andersen Heating & Cooling does not offer eco-friendly accreditations.
No, Andersen Heating & Cooling does not offer a senior discount.
Yes, Andersen Heating & Cooling offers emergency services.
Yes, Andersen Heating & Cooling offers warranties.
Andersen Heating & Cooling offers the following services: Heating & air conditioning. Maintenance, service, replacement & intstallation. Ductwork repair & intstallation. Full system design & installation for new residential homes.
Duct cleaning.

Contact information

PO Box 690580, Charlotte, NC 28227

http://www.andersenservices.com

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM