AMERICAN GUTTER & ROOF CLEANING

Excellent. They were very professional and pleasant. They did a great job and were very quick.

WOODY WAS EXCELLENT. PROMPT, PROFESSIONAL, DID A GOOD JOB FOR A FAIR PRICE.

I HAVE A HISTORY WITH WOODY, SO HE COMES OUT TO THE HOUSE AS HE CAN WORK IT IN HIS SCHEDULE AND MAILS AN INVOICE, AND I DON'T HAVE TO BE HOME. HE IS ALWAYS PROMPT AND IS GOOD TO WORK WITH. HE DOES AN EXCELLENT JOB.

HE DID A FANTASTIC JOB. HE WAS HERE WHEN HE SAID HE WOULD BE, AND HE WORKED QUICKLY.

DUE TO LACK OF COMMUNICATION, RAIN DELAYS, AND A BUSY SCHEDULE, IT TOOK AWHILE FOR THE WORK TO BE DONE, BUT WE WERE PLEASED WITH THE WORK ONCE COMPLETED.

VERY PLEASED WITH WORK. DID A GOOD JOB WITH REPAIRS AND CLEANING. REASONABLY PRICED. CAME TO DO REPAIRS VERY QUICKLY AFTER I CALLED.

FOR THE INITIAL CLEANING OF THE GUTTERS, I MISSED THE SCHEDULED TIME SET UP, AND WOODY CALLED ME AND LEFT A MESSAGE ON MY ANSWERING MACHINE. I CALLED HIM AND WE SET UP ANOTHER APPOINTMENT WHICH HE MISSED, AND FROM THERE I WAS UNABLE TO REACH HIM BY CELL PHONE OR BUSINESS PHONE. BUT HE DID SHOW UP LATER THAT WEEK, CLEANED MY GUTTERS, APOLOGIZED FOR HIS SCHEDULING SITUATION AND GAVE ME $25.00 OFF THE CLEANING. WOODY IS SO PERSONABLE AND PLEASANT. HE EXPLAINED TO ME THAT HE HAS A LOT OF CUSTOMERS DURING THIS TIME OF THE YEAR, AND FROM WHAT HE TOLD ME, I GATHER THAT SOMETIMES THIS CREATES A PROBLEM WITH SCHEDULING. I WOULD CERTAINLY USE HIM AGAIN TO CLEAN MY GUTTERS. NOTE: IN ALL FAIRNESS TO WOODY, I GAVE HIM ''A'' RATING BECAUSE I MISSED THE INITIAL SCHEDULED APPOINTMENT, AND HE DID TRY TO CONTACT ME.

THEY WERE VERY NICE OVER THE PHONE BUT NEVER SHOWED UP, AFTER 2 PHONE CALLS, TO GIVE ME AN ESTIMATE. NEEDLESS TO SAY, THEY WON'T GET MY BUSINESS!

WOODY WAS GREAT. HE WAS CONSCIENTIOUS ABOUT RETURNING PHONE CALLS AND CAME OUT TO CLEAN MY GUTTERS ON A SATURDAY. HE DID A VERY THOROUGH JOB AND WAS VERY CAREFUL AROUND EXTENSIVE LANDSCAPING. I WILL DEFINITELY USE HIM IN THE FUTURE.

HE SEEMED VERY NICE. DURING OUR INITIAL CONVERSATION HE SAID THAT THIS WAS HIS BUSY SEASON AND THAT HE WAS CLEANING GUTTERS NON-STOP. HOWEVER, THAT IS NOT AN EXCUSE FOR FAILING TO FULFILL HIS COMMITMENT TO COME BY AND GIVE ME AN ESTIMATE. I WOULD HAVE FOLLOWED UP WITH HIM, BUT I ENDED UP CALLING SOMEONE ELSE FROM THE LIST WHO GAVE ME AN ESTIMATE OVER THE PHONE (BASED ON SQUARE FOOTAGE) AND IMMEDIATELY PUT ME ON HIS SCHEDULE. I DON'T KNOW THAT I'D HIRE HIM FOR A FUTURE JOB OR NOT. HE MIGHT JUST BE OVERLOADED WITH WORK AT THIS POINT. OTHERS HAVE RATED HIS WORK HIGHLY.

I LEFT A MESSAGE ON 5/12/2005 WITH BOTH MY HOME AND WORK NUMBERS. I DID NOT GET A RESPONSE. I LEFT ANOTHER MESSAGE TODAY (5/17). FORTUNATELY, ANOTHER COMPANY RETURNED MY CALL PROMPTLY AND PERFORMED THE WORK.

WOODY CAME OUT THE NEXT WEEK, AS PROMISED, AND CLEANED ALL THE GUTTERS AND DOWNSPOUTS WITHOUT LEAVING A MESS IN MY YARD OR SHRUBS. WOODY ALSO REHUNG MY SCREENS FOR MY GUTTERS, TO KEEP THE PINE NEEDLES TO A MINIMUM.

GAVE A PRICE ESTIMATE OVER THE PHONE. $75 IS THE LOWEST FOR A SMALL ONE STORY HOME. MY CALL WAS RETURNED PROMPTLY AND WORK WAS COMPLETED THE NEXT WEEK. I EXPECTED THEM TO COME THE WEEK BEFORE, BUT THE WEATHER MAY HAVE AFFECTED THEIR SCHEDULE. I WAS NOT HOME WHEN THE WORK WAS DONE; THEY LEFT AN INVOICE. DID THE JOB AT A REASONABLE PRICE. IT APPEARS TO HAVE BEEN DONE WELL.

WOODY HAS GONE OUT OF HIS WAY TO GET HERE REAL SOON, FASTER THAN I NEED OR EXPECT. I WISH ALL OF MY SERVICE WORK WENT THIS WELL.

EXCELLENT. VERY PROMPT. ADVISED ME OF STATUS DURING THE PROJECT. REASONABLE PRICING.

THE JOB WAS FOR CLEANING, REPAIRING AND INSTALLING GUTTER COVERS ON MY 84 YEAR OLD DAD'S HOUSE. WOODY WAS VERY PROMPT IN CALLING ME AND GETTING AN ESTIMATE BACK TO ME. THE WORK WAS DONE IN A VERY TIMELY MANNER AND DAD LOVES THE NEW GUTTER COVERS AND THOUGHT WOODY WAS A GREAT GUY.

EXCELLENT EXPERIENCE, FAIR PRICE. WOULD RECOMMEND WITH NO RESERVATIONS.

I SPOKE TO WOODY OVER THE PHONE. HE WAS VERY COURTEOUS, AND SENT SOMEBODY OUT THE DAY HE TOLD ME HE WOULD. THIS WAS A GOOD EXPERIENCE.

I LEFT A PHONE MESSAGE AND GOT AN ANSWER RIGHT AWAY. THE WORK WAS COMPLETED IN THE TIMEFRAME PROMISED. THE SITE WAS CLEANED UP AFTER THE JOB WAS DONE. I WAS VERY SATISFIED WITH THE RESPONSIVENESS AND PRICE.

WOODY TISON COMPLETED THE JOB WITHIN THREE DAYS OF MY INITIAL CALL FOR SERVICE. HE WAS POLITE AND THOROUGH POINTING OUT SOME MINOR REPAIR I WILL BE NEEDING. I WILL CERTAINLY HIRE HIM AGAIN FOR SERVICE. HIS FEE WAS HALF WHAT THE OTHER SERVICE HAD QUOTED ME - I WAS HAPPY TO WRITE OUT THE CHECK FOR THE SERVICES RENDERED.

HIS WORK IS VERY GOOD. HE IS REMOVING ALL OF THE CLOGGING DEBRIS IN MY GUTTERS WHICH ARE BURIED. I AM SO HAPPY WITH THE WORK HE IS DOING. HE IS DOING A GREAT JOB. HE LET ME KNOW THAT ALL OF THE LEAVES HAVE NOT FALLEN AND HE COULD COME BACK WHEN THEY HAVE FALLEN FOR A VERY SMALL FEE. I THOUGHT HE WAS KIDDING WHEN HE GAVE ME THE PRICE! I EVEN GAVE HIM THE OPPORTUNITY TO RAISE HIS PRICE! HE SAID $85 IS FINE!

HE CLEANED THE FASCIA AS WELL WITHOUT MY ASKING. MY HOUSE LOOKED CLEANER. I WILL USE HIM AGAIN.

I LEFT A DETAILED, POLITE MESSAGE ON THEIR MACHINE ABOUT THE WORK I NEEDED DONE. I GAVE MY HOME NUMBER SLOWLY, AND REPEATED IT TWICE.

WHAT A DELIGHTFUL PERSON, THOUGH I NEVER MET WOODY FACE TO FACE. HE ESTIMATED THE WORK, WAITED PATIENTLY FOR ME TO HAVE A SECTION OF GUTTER INSTALLED. HE DOES NOT DO NEW INSTALLATION. HE CALLED ME TO FOLLOW UP WHEN HE DIDN'T HEAR FROM ME FOR A COUPLE OF WEEKS AND WHEN I FINALLY HAD MY ACT IN GEAR, HE SCHEDULED MY WORK IMMEDIATELY. MY OLD MILDEWED GUTTERS WERE CLEANED. THEY LOOK GREAT. HE ALSO COVERS INSTALLED. IT WAS AN EXCELLENT EXPERIENCE.

WHEN WOODY TISON AND HIS ASSISTANT CAME BY TO GIVE ME AN ESTIMATE, THEY GOT THEIR LADDERS OUT, INVESTIGATED, REALIZED THE PROBLEM WAS FAIRLY SIMPLE TO REMEDY, QUOTED ME A VERY REASONABLE PRICE, AND DID THE WORK RIGHT AWAY, IN ABOUT AN HOUR. WE HAVE HAD SEVERAL HEAVY RAINSTORMS SINCE THEN AND CLEARLY MY PROBLEM HAS BEEN SOLVED. ANOTHER CONTRACTOR HAD COME TO THE HOUSE EARLIER, SIMPLY LOOKED AT THE GUTTERS FROM GROUND LEVEL (NO LADDER WORK FOR HIM), AND TOLD ME I NEEDED TO HAVE THE GUTTERS REMOVED AND RE-INSTALLED TO GET THE CORRECT ALIGNMENT, AND I ALSO NEEDED A DRIP EDGE AND LARGER DOWNSPOUTS. HIS PRICE WAS TEN TIMES THE PRICE WOODY CHARGED. CLEARLY IT PAYS TO SHOP AROUND.