Description of Work: They made a new top for a patio table.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
MICHAEL AND JEAN M.
06/2008
5.0
glass repair, doors
 + 0 more
The service was very good. I called 2 or 3 different companies, this company was the most reasonable to work with.
Description of Work: Replaced a sliding glass door because it had broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
richard B.
02/2008
5.0
glass repair
 + -1 more
I called and asked if someone could come for an estimate on the windows that I knew needed to be replaced and check out the rest of the windows. Michelle told me someone could be out the next day. Robbie came out and looked over everything for me. He found no other glass that needed to be replaced. He said they would contact me with an estimate. Michelle called the very same day with the amount. I gave her the go ahead and she said she would order the glass and call me when it was in to schedule the install. Michelle called a week later to tell me the glass was in. We scheduled for a day later in the week. Ryan and ? came as scheduled (I was called and told when they were on the way) and installed the glass very quickly. They were both very nice and left no mess. While I was talking with them I found that they could replace the broken hardware on my windows as well. I will be calling to schedule that with them........ Every person that I dealt with awesome!!!
Description of Work: Had 2 bedroom windows and 3 transoms replaced. The two bedrooms were on the second story.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$535.49
DENISE S.
09/2007
5.0
glass repair
 + -1 more
The first company that I called would not replace glass on the second floor. From the time I called Action Glass, they were prompt, professional and thorough. I could not have had a better experience. Michelle in the office called to confirm the appointments and called to give me the estimate, as was promised. The installers, Mikey and Rion, were on-time, pleasant, professional and cleaned up after themselves. I would recommend Action Glass without reservation.
Description of Work: Replaced glass in kitchen garden window. Window was 16 feet high from ground level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
EDWARD F.
05/2007
5.0
glass repair
 + -1 more
When the guide rail of my sliding patio door collapsed, I called at least one half dozen patio door companies, 8 handymen, as well as Home Depot and Lowes. None offered to repair the door. My only option was to replace the entire door and frame, at a cost of $900 to $3,000, including installation. When I described my dilemma to Michelle, of Action Glass, she assured me that my sliding door could be repaired at an estimated cost of $485. The repairs were completed on May 14, 2007, within two hours time, at a final cost of $421 ($64 below estimate). Action Glass is the "GREATEST"
Description of Work: Action Glass & Mirrors replaced the sliding door tract of my patio door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$421
07/2006
5.0
glass repair
 + -1 more
MY OLD MIRRORS WERE HAULED AWAY AND THE NEW ONES LOOK GREAT. THEY WORKED VERY FAST. THEY DID AN EXCELLENT JOB. THEY EVEN MOVED MY BED TO ENSURE NOT TO RUIN IT.
Description of Work: THEY REPLACED THE MIRRORS ON MY BEDROOM CEILING.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
JUDITH R.
12/2005
1.0
glass repair
 + -1 more
The technician, in the process of evaluating the problem, did more damage than already existed and bad-mouthed the quality of parts of the house. Didnt apologize for damage. Wouldnt hire them and wouldnt recommend them.
Description of Work: Came out to do evaluation of malfunctioning windows.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from Action Glass & Mirror Inc
ACCORDING TO MY RECORDS, ALL WE DID FOR THE MEMBER WAS QUOTE HER ON NEW PARTS FOR HER WINDOW. NEVER DID ANY REPAIRS, MAYBE SHE HAS US CONFUSED WITH SOMEONE ELSE.
LIZ S.
10/2005
1.0
replacement windows
 + -1 more
OUR OVERALL EXPERIENCE WITH THE SERVICE PEOPLE WAS NOT GOOD. THE SERVICE PEOPLE DID NOT MEASURE THE WINDOWS CORRECTLY, AND WERE NOT PROFESSIONAL WHEN THEY CAME TO OUR HOUSE. MY HUSBAND TALKED TO MICHELLE IN THE OFFICE SEVERAL TIMES AND SHE WAS VERY NICE. MY EXPECTATION OF ANY COMPANY IS THAT THEY DO THE JOB RIGHT THE FIRST TIME AND BE PROFESSIONAL. THEY FAILED ON BOTH. THE END RESULT WAS THAT THE TWO WINDOWS WERE REPLACED AND THEY WERE FINE, HOWEVER, WE WILL NOT USE THIS COMPANY AGAIN DUE TO THE INACCURACY OF THE MEASUREMENTS AND THE SERVICEMANS UNPROFESSIONAL BEHAVIOR. THERE ARE MANY REPUTABLE COMPANIES THAT DO THIS TYPE OF WORK, AND THE PRICES ARE ALL COMPARABLE. I WOULD NOT RECOMMEND USING THIS COMPANY TO OTHERS.
Description of Work: SELLING OUR HOUSE. HAD TWO WINDOW SEALS THAT NEEDED TO BE REPLACED. ACTION GLASS CAME OUT, DID AN ESTIMATE AND MEASURED THE WINDOWS. WHEN THE MAN ARRIVED TO INSTALL THE WINDOWS, HIS FIRST COMMENT WAS IF YOU HAVE ANYTHING YOU WANT TO GET RID OF, ILL TAKE IT OFF YOUR HANDS. VERY UNPROFESSIONAL. STRIKE ONE. I TOOK HIM UPSTAIRS AND SHOWED HIM THE WINDOWS. HE COMMENTED THAT A FEW MORE WINDOWS LOOKED LIKE THEY NEEDED TO BE REPLACED, AND INQUIRED IF THE INSPECTOR HAD ALREADY BEEN OUT? YES, HE HAD AND HE IDENTIFIED TWO WINDOWS. OH. NEVER MIND. HE THEN WENT OUT TO HIS TRUCK AND REALIZED THAT HE HAD ONE WINDOW THAT WAS THE CORRECT SIZE AND THE OTHER WAS TOO SMALL, IT HAD BEEN MEASURED INCORRECTLY. STRIKE TWO. HE CONTACTED THE OFFICE AND THEY COULD COME BACK NEXT WEEK, AFTER WE CLOSED ON THE HOUSE. THEY CAME BACK THE NEXT WEEK AND DIDNT EVEN KNOW WHAT WINDOW NEEDED TO BE REPLACED. THE PERSON THAT BOUGHT OUR HOME HAD TO CONTACT US TO FIND OUT THAT INFORMATION. STRIKE 3.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$440
Response from Action Glass & Mirror Inc
FIRST LET ME SAY THAT PEOPLE ARE HUMAN AND DO MAKE MISTAKES WHEN MEASURING. I FEEL TERRIBLE THAT THE WINDOW WAS MEASURED WRONG BUT IT WAS CORRECTED. SECOND, IF MY INSTALLER CAME TO YOUR HOME AND ACTED UNPROFESSIONAL, PLEASE CALL THE OFFICE AND MAKE US AWARE OF THAT. IT REALLY BOTHERS ME THAT PEOPLE WOULD RATHER SEND A COMPLAINT ON YOUR LIST THAN CALL ME DIRECTLY AND HANDLE THESE ISSUES.
LORI B.
05/2005
5.0
replacement windows
 + -1 more
THEY WERE PROMPT AND PROFESSIONAL AND DID A GREAT JOB.
Description of Work: REPLACE A HALF-ROUND WINDOW AND REPLACE TWO BALANCES IN REGULAR WINDOW.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
JAMES P.
11/2004
5.0
replacement windows
 + -1 more
unknown
Description of Work: REPLACED BROKEN SILLS AND ENTIRE WINDOW FRAMES ON AN AGING HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
KATHY R.
08/2003
5.0
replacement windows
 + -1 more
WE HAVE WORKED WITH SEVERAL DIFFERENT PEOPLE FROM ACTION GLASS ON TWO OCCASIONS AND ALL HAVE BEEN VERY FRIENDLY, PUNCTUAL AND PROFESSIONAL. I WOULD HIGHLY RECOMMEND THEM.
Description of Work: HAD CONDENSATION IN 3 DOUBLE PANED WINDOWS THAT NEEDED TO BE REPLACED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$414
CAROLYN F.
01/2003
5.0
glass repair
 + -1 more
THIS COMPANY WAS EXCELLENT TO WORK. VERY PUNCTUAL ON GIVING ESTMATE AND DOING WORK. HIGHLY RECOMMEND.
Description of Work: REPLACED SEVERAL GLASS PANES IN A SUNROOM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Windows,
Doors,
Kitchen and Bath Remodeling
FAQ
Action Glass & Mirror Inc is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Action Glass & Mirror Inc accepts the following forms of payment: Check,MasterCard,Visa