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Ace Roofing

Roofing, Finished Carpentry and Woodworking, Gutters,

About us

Ace Roofing has over 30 years of experience assisting homeowners in Charlotte, NC and surrounding areas. We are a family owned and operated company that promises to deliver cost-efficient roofing solutions to meet your needs. Our owner personally meets each customer and supervises every job we complete. You can expect one-on-one advice and questions to be answered honestly. We can aid in the selection of design, color and type of materials that will be the most durable and attractive for your project. Our quotes always provide detailed options for easy cost comparisons. References are also included so you can talk with actual customers about our company and quality workmanship. We consider it a privilege to assist with your roofing needs and are dedicated to getting the job done right. Thank you for taking the time to visit our page and we look forward to working with you when quality really counts!

Business highlights

50 years of trusted experience

Services we offer

Roofing replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.9102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
1%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 102 reviews

John J.
03/2014
5.0
roofing
  + -1 more
He was excellent, honest, and professional.
Description of Work: I got a quote from Ace Roofing for roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Roofing
Thanks again Jerrall

Enjoli J.
03/2014
5.0
gutter repair, roofing
  + 0 more
During a bad rain storm, I notice water leaking in my house from the roof. This timing was horrible, since Christmas as the next day and I knew I wouldn't be able to find anyone to come out a take a look at the roof. I called several business and everyone said they couldn't get any out to my home until the following week. I called ACE Roofing and Jerrall (the owner) came out that day! He was very friendly and very professional. He went up in the attic and found where the problem was. Jerrall took his time and explain to me, where the water was coming from and how he could fix the problem. He came back out to my home, the following week and fixed the problem. I would definitely use his business again!
Description of Work: Ace Roofing went on the roof and found where the leak was coming from. The installed flashinghad been sealed to the shingles, not allowing water to drain out fast enough during a hard rain storm. ACE Roofing installed shingles over the flashing to allow water to run over the flashing instead of under. They also resealed a metal pipe to the flashing where it was starting to crack due to the type of material used when the home was built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Ace Roofing
Thanks again Jerrall

John J.
02/2013
5.0
roofing
  + -1 more
The owner of the company came and I was very impressed with him. They did absolutely exceptional. They are the best roofer I have ever had any experience with. He is about as professional as they come. He is knowledgeable. Their price is very competitive. The quality is exceptional. I wouldn't use anybody else.
Description of Work: Ace Roofing put a new roof on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Roofing
Thanks again Jerrall

John J.
04/2012
5.0
roofing
  + -1 more
It was excellent. I would use them again, and I would recommend them too.
Description of Work: They replaced my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty W.
03/2012
4.0
roofing
  + -1 more
I found their flier in my mail box and then I called to check if they were on Angie's List. They did a great job. I liked the fact that they nailed by hand and not by machine. The only thing I found a problem with is they didn't keep me updated as much as I wanted before they came to do the roof. I had to keep calling. Another thing was they had someone else with the same last name and they kept getting us confused so that was a problem.
Description of Work: Ace Roofing replaced my roof because of a hail storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,800

Response from Ace Roofing
Thanks again Jerrall

Wayne L.
02/2012
5.0
roofing
  + -1 more
Overall service was excellent from the beginning to the end.
Description of Work: I've use ace roofing for over 20 years for roofing repair and replacement. They are an A++ contractor in all respects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Ace Roofing
Thanks again Jerrall

Deb B.
02/2012
5.0
roofing, skylights
  + 0 more
To begin, they have a wonderful office person that is extremely responsive, knowledgeable, and follows through. In my experience with roofers (and other service companies) this is very rare. There were no additional costs beyond the estimate. They keep me informed as to their start date and did come when promised. Tarps were used to catch the old debris. They did not drive on my lawn to haul off the tarps, but dragged them to the large trucks which they kept parked on the drive. They had to work in between rain showers so planned accordingly in only removing short sections of the roof at a time. The skylight installation also went well, was reasonably priced --- and looks great!
Description of Work: Ace Roofing did a complete re-roofing of my home and outdoor wooden shed. They also installed a large skylight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$12,000

Response from Ace Roofing
thanks again (removed member name)

John H.
02/2012
1.0
roofing
  + -1 more
I called and left a message, but never received a return call. This is not a great way to do business, and we will not use or recommend this Company to anyone.
Description of Work: We called the Company to provide an estimate to fix a leak in one of our skylights.

Rating CategoryRating out of 5
responsiveness
1.0


MELISSA J.
02/2012
1.0
roofing
  + -1 more
Our roof didn't leak prior to them coming in and working on the roof. The failed to place a ice and water seal around the chimney which is causing water damage in the house. They refuse to come back and fix the problem they have created.
Description of Work: The replaced the roof.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from Ace Roofing
In February 2011, my company replaced the Member’s roof. At this time, Member inquired about other issues he was experiencing. We installed an EPDM rubber membrane in one area where roof pitch was too flat. I explained the leaking issues around the stucco could only be corrected by replacing the stucco. Member made the decision to only replace the roof. At the end of the summer, Member called our office about a leak around her chimney. We made appointment to meet and complete a water test. I went personally to meet Member, and we could not make the chimney leak at that time. I had Member come out onto her stone terrace that was being installed so we could look at stucco chimney together. I showed her where the stucco was cracked on sides of chimney and had been caulked by others. We also looked at the top of the chimney where the metal cap was improperly installed by a contractor when the house was built. To correct the problem, the stucco needed to be replaced. I asked the crew completing the stone terrace if they worked on replacing stucco and in fact they were experienced with stucco work. I told Member the crew could replace the cracked stucco and I would be happy to supervise the stucco work so the new roof would not be damaged. I left the appointment with the common understanding that I would be contacted when the stucco work would be started. Member called six weeks later about the same issue. I went out again to meet with Member. We looked at the same cracks in stucco on chimney and I explained again to correct the problem the stucco had to be replaced. Also I confirmed her stone masons were able to complete the stucco work needed. Her reply to me was I should have wrapped chimney with ice guard. I explained to her that Member only wanted roof replaced and I told him ice guard cannot be installed behind stucco without removing existing stucco. When I left the appointment, I was under the impression Member would be calling to for a date for her contractor to replace the cracked stucco. Instead, Member called a few days later and was mad about chimney leak and no reply when stucco was going to be replaced. We offered to come out and put a tarp over stucco chimney until her stone contractor could complete the work. My company is still offering to come out and remove stucco for Member and wrap chimney with ice guard. A company with stucco experience would still need to come out to install new stucco as soon as possible. Jerrall Rich

Paul S.
02/2012
5.0
roofing
  + -1 more
Ace Roofs Inc. has done a good job. I was pleased with them. They did both of our houses. The price was fair.
Description of Work: They came out and replaced the whole roof and the plywood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Ace Roofing
Thanks again Jerrall

Janet S.
12/2011
5.0
roofing
  + -1 more
Overall, it turned out fine. They did a nice job. We had no problems throughout the whole process. They came out for an estimate, and began working shortly after. We were not on a wait list for very long, and within two weeks of the estimate the roof was put on. They were honest and responsive and I would recommend them.
Description of Work: They put on a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Roofing
Thanks again Jerrall

TOM H.
10/2011
5.0
roofing
  + -1 more
We did not end up replacing the roof because we sold the house.
Description of Work: We had Ace Roofing come to an estimate on replacing our roof. The estimate was very competitive and more importantly, I liked that they don't subcontract out roof removal and would complete it in just a few days with our roof not being left "exposed".

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Roofing
Thanks again Jerrall

REGGIE & MARIE W.
10/2011
5.0
roofing
  + -1 more
Answered all of our questions to our satisfaction. Provided good advice in helping us select shingle color and quality. Their quote included a recommendation to replace all of the wood comprising the roof based on their experience with other homes in the area. To our surprise their price was not significantly more than other quotes we received that assumed replacing just a few squares. The crew worked quickly and professionally; roof was completed in less than 2 days. Repaired some water damage at no extra charge. Cleaned up the debris well. Worked with the insurance company to maximize our reimbursement. The only negative was that is took several weeks to get on their schedule due to the high demand. Given the amount of repairs done for the money it was well worth the wait.
Description of Work: Replaced old, hail damaged roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Ryan A.
09/2011
5.0
roofing
  + -1 more
They were responsive with quoting but I did not use them. It was quick.
Description of Work: I got an estimate from Ace Roofing for roofing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald K.
04/2011
5.0
roofing
  + -1 more
I called for an estimate. they replied same day and come and provided an estimate within days. They promptly did the work in a professional manor. They were fast, clean and copmetent.
Description of Work: They erected 24' trusses, sheathed and roofed by garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Katie B.
03/2011
5.0
drywall, gutter repair, roofing, woodworking
  + 2 more
We were happy with Ace Roofing Company. The roof looks really nice. They cleaned up after themselves terrifically. We just had a lot of confidence in them. The person who came out initially to do the estimate was here on the job site, which we liked. We have a gigantic roof; they charged us somewhere between $14000 and $17000. I?m not sure about the price. We got a lot of other estimates for this work. Considering the quality of the work, we felt that Ace Roofing Company was inline with other estimates. They weren?t the cheapest but we didn?t want to get the cheapest roof either. I think we got our money?s worth. We liked them and it was a positive experience, on the whole.
Description of Work: Ace Roofing Company did complete replacement of our roof some time in September. They did some carpentry too. They did dry walling for the ceiling. They replaced a lot of rotten plywood underneath the roof. The gutters weren’t running the right way so they had to re-angle some of the gutters. They ended up having to come back and take out a sky light too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Cal M.
01/2011
5.0
roofing
  + -1 more
We had a great experience with Ace Roofing. We had an insurance claim issue and Ace Roofing took the time to come out with the insurance adjuster for 45 minutes and was extremely helpful. They got the roof done in two days despite weather issues.
Description of Work: Ace Roofing replaced our entire roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Christine S.
08/2010
5.0
roofing
  + -1 more
Insurance paid for everything. The quality was good and everything was fine. They did such a good job that some of our friends ended up using them as well. There wasn?t even a nail left to be found when they were finished.
Description of Work: Ace Roofing put on a totally new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

EDITH D.
08/2010
5.0
roofing
  + -1 more
Mr. Rich came out and examined the roof and gave me his estimate and talked with me about the up grades. When I decided to go with Ace Roofing they came out and put up 3 colors of shingles for me to pick the final color. Once I picked the color a date was scheduled for wednesday - thursday and the crew showed up on thursday at 7;00 AM and they worked until 7:30. The roof looks great. They cleaned the yard and replace any thing that they had had to move. I couldn't be more pleased.
Description of Work: Removed 3 layers of shingles and replaced with Architectural Shingles,new ridge cap and power fan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Cal M.
07/2010
5.0
roofing
  + -1 more
Very well. punctual and professional. I referred Ace to 2 friends who used them.
Description of Work: Complete roof replacement in 2008.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Peter M.
07/2008
5.0
roofing
  + -1 more
They came out and tore our old roof out, then replaced it with a new, great looking roof. They were excellent, they cleaned up after themselves wonderfully, I couldn't find a nail! They also use an old fashioned hammer instead of a nail gun which is much higher quality and a better end product. I would definitely recommend them.
Description of Work: They replaced and reroofed our entire house last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RON F.
06/2006
5.0
roofing
  + -1 more
Good job. He even covered the contents of my attic with plastic (which they unfortunately forgot to remove). The crew was diligent, polite and worked very hard under bad weather conditions (extreme heat and humidity) to complete the job. The roof looks excellent. I definitely would recommend.
Description of Work: They did a roof replacement. This included stripping two layers of shingles and removing and replace all plywood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,855

DEAN & TANI T.
03/2006
5.0
roofing
  + -1 more
Jerrell was outstanding in service and professionalism. He gave great consultation, took a firsthand interest in the work to be done, and treated the job as if it were his own house. He was very responsive in returning calls, and his team completed the job very quickly. I very highly recommend this company for roofing needs.
Description of Work: Replaced roof, removed gable and installed an attic fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

STEPHEN W.
07/2005
5.0
roofing
  + -1 more
THEY WERE VERY PROFESSIONAL AND DID A THOROUGH JOB CLEANING UP THE AREA. THE OWNER CHECKED BACK WITH US TO MAKE SURE WE WERE SATISFIED WITH THE JOB, AND CLEANED UP ANY ADDITIONAL DEBRIS.
Description of Work: THEY PUT ON A NEW ROOF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

BETH R.
08/2003
5.0
roofing
  + -1 more
THEY DID AN ABSOLUTELY FABULOUS JOB. THEY DID NOT MAKE A BIT OF MESS IN THE YARD AND THEY PUT ALL THE OLD SHINGLES IN A TRUCK. THEY FINISHED IN A SINGLE DAY AND CLEANED UP EVERYTHING! THEY WERE GREAT!
Description of Work: THEY DID A TEAR OFF AND RE-ROOF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Contact information

9900 Verdas Path, Charlotte, NC 28227

http://www.aceroofs.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Finished Carpentry and Woodworking,
Gutters,
Skylights,
Siding,
Drywall,
Windows

FAQ

Ace Roofing is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Ace Roofing accepts the following forms of payment: Check
Yes, Ace Roofing offers free project estimates.
No, Ace Roofing does not offer eco-friendly accreditations.
Yes, Ace Roofing offers a 10% senior discount.
No, Ace Roofing does not offer emergency services.
Yes, Ace Roofing offers warranties.
Ace Roofing offers the following services: Roofing replacement.

Contact information

9900 Verdas Path, Charlotte, NC 28227

http://www.aceroofs.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM