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AAA Tree Experts, Inc.

Tree Service

About us

We at AAA TREE EXPERTS have a strong and passionate affinity for trees, but we must occasionally remove healthy trees for various reasons, such as precariously positioned trees that are leaning over a home or area of concern, as well as trees that are in close proximity to electric/utility wires. We provide safe and prompt tree removal utilizing the latest arborist techniques and well-maintained equipment. Additional phones - Lake Norman (888) 849-8733, Fort Mill-Lake Wylie (803) 831-1108, Matthews (704) 321-4965, Dilworth (704) 343-4914, Ballantyne (704) 542-3323, South Park (704) 364-2811, Weddington (704) 846-9603, Mint Hill (704) 545-6083.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Tree Pruning & Trimming, Tree Removal, Deep Root Fertilization,

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
8%
3
3%
2
9%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 51-75 of 117 reviews

Catherine M.
11/2013
5.0
tree service
  + -1 more
The crew was terrific and really worked together. They gave me good advice on what to do with the trees (I was ready to take the pears out entirely) and the end results are really nice. They had sufficient crew to take away a limb as soon as it was down and put it in their chipper. They removed a huge maple tree from my neighbors yard and really limbed up his bradford pears as well.
Description of Work: They removed 4 crepe myrtles and a dying cedar, and really "limbed up" 2 huge bradford pears and a maple. They took away all limbs and blew the property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Maria L.
10/2013
5.0
tree service
  + -1 more
They were very prompt with assessing the need of my tree. Tree was fertilizer day after agreeing to have work completed. Also, I discussed payment ahead of time and it was indicated that credit card or paying by check with invoice was fine. Day after the work was completed they called wanted to put it on my credit card or stop by to pick-up a check. I agreed to a check and they want to stop by my house before 4 pm. I work all day long and it was suggested to leave check for them if I would not be home. I indicated I was not comfortable doing this and I would like to receive an invoice and pay through the mail for services rendered. So they are mailing me an invoice.
Description of Work: Assess a large maple tree that has insect infestation. They indicated the tree could be saved by applying 100 gallons of fertilizer and spraying the tree in the spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Miranda R.
10/2013
5.0
tree service
  + -1 more
AAA Tree Experts did a great job. They arrived on time, performed the job and cleaned up afterwards. I'll use them again.
Description of Work: Removed and trimmed tress. also did deep root fertilizing around trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Guy O.
09/2013
5.0
tree service
  + -1 more
The crew was very professional and efficient. They were at the house and working right on time. They were very careful with the property and worked safely.
Description of Work: AAA Tree Experts took care of a dead tree that had fallen from a summer storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Chris M.
06/2013
5.0
tree service
  + -1 more
Removed a dead tree about 75 foot in the backyard with only gate opening about 5 feet from a fence. Also provided extensive trimming around house. Grinded 2 stumps. Work was completed quickly, clean up was great. Only issue was due to storms date got pushed back 2 times. Used them a few years ago and would recommend.
Description of Work: Removed a dead tree about 75 foot in the backyard with only gate opening about 5 feet from a fence. Also provided extensive trimming around house. Grinded 2 stumps. Work was completed quickly, clean up was great. Only issue was due to storms date got pushed back 2 times. Used them a few years ago and would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Pamela S.
01/2013
1.0
tree service
  + -1 more
I set up an appointment for a quote on my day off. The appt. was for 2 pm. The company representative did not show up or call to let me know he wasn't coming. I was very disappointed because I had used them before. The next morning at 7:30am the company representative called and said he was confirming my appt. When I told him it was for the day before, he launched into a story about how his truck broke down and he had all kinds of problems. He wanted to reschedule, and he told me to call his phone. I don't want to waste another day off.
Description of Work: no service was performed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
1.0


Response from AAA Tree Experts, Inc.
We are very sorry about this. It is unacceptable that we didn't follow through on the appointment. We have adjusted our system to prevent this from happening moving forward.

Joe J.
12/2012
3.0
tree service
  + -1 more
We did not get the work done as his revised estimate, on the day we were going to finalize the contract, went up significantly. It was very disappointing.
Description of Work: The representative of this tree service showed up after several phone calls. He gave a surprisingly low estimate in writing and boasted no one in town will match his price. I mad e an appointment with him to finalize our agreement> He surveyed the project again and said his equipment will not reach the trees I needed to remove and it will cost more. His new estimate increased by one thousand dollars.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


David K.
07/2012
5.0
tree service
  + -1 more
We have heard nothing but positive feedback from the communities were AAA has done work for us.
Description of Work: We are a management company and use AAA often for tree work in our communities. They provide very timely and free estimates and are quick to get the work done once the job is secured. We will continue to use their services into the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM B.
04/2012
5.0
tree service
  + -1 more
The work was fine. Everything was good. We thought the price was a little high because they were smaller trees. We would use them again.
Description of Work: We used AAA Tree Experts to take down two dead trees.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Nannette B.
01/2012
5.0
tree service
  + -1 more
I had three trees close to my house with branches that were growing over the roof. I had AAA come out and look at my trees and give me an estimate. It was easy to see that there was a true concern for trees and shrubs. He pointed out was looked good and what could use some help to maintain healthy growth. I was not pushed into any decision. I felt confident that my trees would e taken good care of by this company. I will definitely use them again.
Description of Work: I have three large maple trees fairly clue to my house. Some of the branches were growing over the roof. AAA removed the branches that could break and fall causing damage to my roof. They also pruned my crabapple tree and cleaned our two other large trees in the front yard. This was all done without using spike boots that could harm the trees. I took about two hours and they cleaned up after themselves. The workers were polite and respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

lindsay H.
10/2011
5.0
lawn service, tree service, tv repair
  + 1 more
Excellent work, very hard working and efficient crew. Will definately use again in the future.
Description of Work: Worked with Ben @ AAA was great and extremely helpful. I had a HUGE tree fall on my house and he helped me work with my insurance company and got a great crew to lift the tree off with a crane, etc. Also had AAA remove 10 trees from the remainder of my yard...did a great job, got both jobs done within a day or two. Great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phynese L.
10/2011
1.0
tree service
  + -1 more
Did not go well. My time is valuable so I don't like having to call someone over and over again to finish a job I already paid for.
Description of Work: Before I moved into my house, I had them remove some trees. The experience was not great as they kept postponing the job and every time they came out I would have to remind them of things they forgot to do. I am now ready to have my yard regraded and have discovered that there are stumps they were supposed to grind but did not grind down completely (I even have one of the trees growing back). I have called the owner several times with no response and now I am at my limit and will have to hire someone to finish the job I already paid them to do since I am scheduled to have my yard regraded on Friday.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$2,700

Alan K.
04/2011
5.0
tree service
  + -1 more
Written estimates were provided for tree removal as well as stump grinding. We are very happy with the work performed by AAA Tree Experts.
Description of Work: AAA Tree Experts did a great job. We hired AAA Tree Experts in late March to remove a few tall leyland cypress trees, and wax myrtles, etc., The work included grinding the stumps. Due to the storms and rain the stump work was completed in early April The price was very competitive and the work was completed in a professional manner. AAA Tree Experts did a very nice job with cleaning the debris and left our yard in great condition. We would definitely call AAA tree service if we need additional work in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Dorothy N.
04/2011
5.0
lawn service, tree service
  + 0 more
They hauled all the debree away. They provided the best price out of three service providers and they didn't ask for money up front. They originally had a higher price but came down on it, to a cheaper price.
Description of Work: They trimmed and removed lower limbs from our oak tree. They crowned cleaned and raised an Ash tree in our yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

DON J.
03/2011
5.0
lawn service, tree service
  + 0 more
I could recommend them to anyone. They do excellent work.
Description of Work: They did some deep root fertilizing, crown trimming, and general trimming of trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

JEFFREY C.
10/2010
4.0
tree service
  + -1 more
Salesmen a little pushy. Came out to give estimate knowing I was receiving other estimates and then called the next day at 7am offering to come out and perform work that day so they did not have to send the crew home. Cut a few hundred off bill, I took the offer but still feel to this day I was overcharged. Sold me a deep root treatment on a tree that was already dead. Owner of the company who was on sight during removal was very knowledge and friendly.
Description of Work: Removed tree struck by lighting. Performed what they called a "crown raise" on most remaining trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Patti P.
05/2010
1.0
tree service
  + -1 more
Two representatives came to my door uninvited. I explained that we lived in a "No Soliciting" neighborhood. The two men became very combative stating that they had the right to be at my door. I was in the middle of a meeting with a client. They refused to leave, so I had to shut the door on them. They were very unprofessional in their behavior.
Description of Work: Services were not performed.

Rating CategoryRating out of 5
professionalism
1.0


Rebekah P.
04/2010
5.0
lawn service, tree service
  + 0 more
They have an absolutely wonderful service. They came out to give us an estimate because we had a couple of trees that were dead and few others that we couldn't tell. They came in and actually climbed each tree up to the top. They did a thorough check on each tree. They trimmed all of the shrubs and plants. They mulched all of the trees that they took down and gave us the option to keep the mulch or they would haul it away. They are certified arborist. They were very quick and efficient. They made sure that every tree was trimmed up so that it was hanging over the house. They were strongly, but not obnoxiously so, against taking down healthy trees. They made great recommendations. They are worth the price.
Description of Work: They came and trimmed trees and shrubs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DON J.
02/2010
5.0
lawn service, lawn treatment, tree service
  + 1 more
They were very professional. They were on time. They had a good equipment and I was very impressed with their service. They did an excellent job cleaning up before they left.
Description of Work: They trimmed and removed several trees. They also deep fertilized some mature trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

CHRIS H.
01/2010
2.0
tree service
  + -1 more
We used AAA Tree Experts because they were the lowest of 3 quotes. We had 2 large oak trees pruned for dead and low branches. We also had 4 small stumps ground. AAA sent a crew to prune trees on a Friday afternoon. I spoke to the salesman that morning to confirm that I could have some lower limbs removed and he said that would be no problem. He was very agreeable, and kept asking if the price was low enough. The crew left, around 5pm, without having someone check the work and without cutting the lower branches. I called the salesman the next business day. He said he would send a crew to finish the job. No crew showed up that week. I called the salesman back and he said he would send the crew back on Monday. When the crew did not show on Monday, I left messages with the salesman. He did not respond. I call the company on Wednesday, after receiving a bill, and they said the salesman had a death in the family and he would call me tomorrow. He came over a few days later and told me his crew did the work they were supposed to do, but he would cut down the lower limbs as a customer service and the work was completed a few days later. I understand and sympathize that someone had a family crisis, but I felt it was very unprofessional that the company did not contact me and then try to say they did the job when not everything was done that was agreed upon.
Description of Work: Tree pruning. Deadwood removal. Stump grinding.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$800

KATHLEEN C.
05/2009
5.0
tree service
  + -1 more
We had dealt with the owner. His crew came when he said they would, completed most of the work in one day. We had some questions and left a message for the owner. He was very responsive, came out the next day and answered questions satisfactorily. We have lived for years in historic neighborhoods with many heritage trees. We're familiar with tree services and fairly familiar with what constitutes the right kind of tree work. AAA did the right things. It was very good work at a reasonable cost.
Description of Work: Trim limbs, examine and recommend work on heritage dogwood; examine limbs overhanging house from several 100-year-old oaks and remove or trim limbs as necessary; examine and trim excess limbs from red maple.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy M.
10/2008
5.0
tree service
  + -1 more
I am satisfied with my experience with AAA Tree Experts. This is the second time they have done work for me. Each time the work was done professionally and on time.
Description of Work: We had three trees removed and one tree trimmed. The workers showed up when they said they would, did the job, and left the work area clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Mary P.
09/2008
5.0
tree service
  + -1 more
They did a good job. It took 5 men 3 1/2 hours to finish the job.
Description of Work: Trimmed a holly bush for me that was severely overgrown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Matt K.
09/2008
2.0
tree service
  + -1 more
The guy I talked to told me if I would commit to the work, he'd give me a decent deal. I hired them to come in on a Friday and cut the trees down because I was spending the weekend spreading dirt and re-seeding my lawn. They called me Friday, said they weren't going to make the appt. we had set, but they could come another time. I told them the reason I wanted them there was I needed it done before I re-did the lawn. They showed 2 weeks later, after the lawn had been re-seeded and the straw was spread, and cut the trees down directly on top of the newly planted grass seed which had begun to sprout. When I complained about the job being late and the poor service of having to remove sticks and smooth out the trench that the tree trunk created in the new grass, I got a simple 'oh, sorry.'
Description of Work: They removed several trees from my yard

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$500

NEIL G.
08/2008
5.0
tree service
  + -1 more
They called back promptly. They were here when they said they would be. Their prices were reasonable.
Description of Work: They cut down five trees and ground down the stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Contact information

9535 Hebron Commerce Drive, Charlotte, NC 28273

www.aaatrees.net

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
10-01033455
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service

FAQ

AAA Tree Experts, Inc. is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

AAA Tree Experts, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, AAA Tree Experts, Inc. offers free project estimates.
No, AAA Tree Experts, Inc. does not offer eco-friendly accreditations.
Yes, AAA Tree Experts, Inc. offers a 10% senior discount.
Yes, AAA Tree Experts, Inc. offers emergency services.
No, AAA Tree Experts, Inc. does not offer warranties.
AAA Tree Experts, Inc. offers the following services: Tree Pruning & Trimming, Tree Removal, Deep Root Fertilization,

Contact information

9535 Hebron Commerce Drive, Charlotte, NC 28273

www.aaatrees.net

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed