A-Access Lock & Key has been in business for over 2 decades. We are licensed in the State of NC (0088) We offer Commercial, Residential, and Motorcycle Lock & key service In Matthews and Charlotte NC. Family owned and operated. Bonded and Insured. Let us Help you with any of your locksmith needs. Professional, Fast and efficient.
Business highlights
30 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Services we offer
A-Access Lock & Key has been in business for over 2 decades. We are licensed in the State of NC (0088) We offer Commercial, Residential,and Motorcycle Lock & key service In Matthews and Charlotte NC. Family owned and operated. Bonded and Insured. We install new locks, Re-key locks, Change locks, add new electronic locks, Master key systems and Commercial Panic bar install .
Services we don't offer
We currently do not offer any Car key replacement. We do not do safes.
He was very professional, knowledgeable and friendly. It was a good experience.
Description of Work: He replaced and installed 3 locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Jennifer M.
12/2014
5.0
locksmith
 + -1 more
Teddy was punctual, professional, and polite. We highly recommend Teds Locksmith.
Description of Work: Changed the locks on our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michael H.
12/2014
5.0
locksmith
 + -1 more
Teddy was great, arrived when he said he would and he was quick. He had all 4 locks re-keyed and new keys made in less than 20 minutes. I would highly recommend Teds Locksmith!! Thank you Teddy!
Description of Work: Re-keyed 4 doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from A-Access Lock & Key
Thank you for taking the time to review us.. We appreciate your business.
Carey H.
12/2014
5.0
locksmith
 + -1 more
This morning I discovered a set of house keys had been stolen. Ted's Locksmith had outstanding reviews on Angie's so I gave them a call. They were available the same day, and set an appointment for between 10:30 and 12:30. Before ending the call, Ted advised me to check on Angie's list for the Deal coupon, to save a little money, which I did. Ted arrived right on time, and quickly and professionally re-keyed all four locks. Besides the on-line deal I had already purchased, I had him make three additional keys at $3 each. A very unsettling situation was handled quickly and well, thank to Angie's and Ted's Locksmiths.
Description of Work: Ted re-keyed all the locks on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from A-Access Lock & Key
Nice meeting you and thank you very much for the testimonial. Teddy
Susan D.
12/2014
5.0
locksmith
 + -1 more
Excellent service. Teddy is a true professional- on time, efficient and thorough. Did a better job by far than the previous locksmith. I was impressed and that is rarely the case.
Description of Work: Rekeyed my locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179.5
Response from A-Access Lock & Key
Thank you for the nice words and taking the time to write us a review. Teddy
VINCE B.
11/2014
5.0
locksmith
 + -1 more
Ted is a true professional. He arrived on time, completed the job in an expeditious manner and satisfied all my expectations. I would recommend his service to my friends and family.
Description of Work: Re-keyed 5 locks and provided 3 keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from A-Access Lock & Key
Thank you for the great Review. I really appreciate it and it was a pleasure meeting you and your wife. Hope your son enjoys his new first home :) Teddy
ken K.
09/2014
5.0
locksmith
 + -1 more
Did a great job, tried to fix it and save me some money but it was beyond repair so he replaced it. Very happy!!!!
Description of Work: Replaced dead bolt
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Mary V.
09/2014
5.0
locksmith
 + -1 more
Teddy was right on time. He looked at what we had discussed prior and told me how long it would take. He was very professional and efficient. He even took the time to fix a latch for me that was sticking. He completed the work right on time including fixing the latch. I would definetly reach out to him again as well as recommend Ted's locksmith to others.
Description of Work: Rekeyed 4 locks and replaced a doorknob with lock as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Stephen A.
06/2014
5.0
auto repair, locksmith
 + 0 more
Perfectly. Teddy communicated great and took the time to answer all my questions. Would absolutely recommend Teddy he takes pride in his work.
Description of Work: installed new locks and re key
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from A-Access Lock & Key
Thank you for the Kind words. It was a pleasure doing business with you. Regards Teddy
Dan H.
05/2014
5.0
locksmith
 + -1 more
Teddy called me and said he was finished early on another job and asked if I could meet him sooner at my new home. He saved me 4 hours of wait time. He rekeyed all of my outside door locks and two inside deadbolts. He was very friendly, professional and I recommend him to anyone who wants quick and professional service at a reasonable price.
Description of Work: Re-keyed locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from A-Access Lock & Key
It was a pleasure meeting you. Hope all goes well with the rest of your up fits.Thank you for the nice review.
David S.
04/2014
5.0
locksmith
 + -1 more
On time Friendly Professional
Description of Work: Keyed all locks to one key. Made extra keys.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from A-Access Lock & Key
Thank you!. It was a pleasure to meet you!...
Amanda B.
03/2014
5.0
doors, locksmith
 + 0 more
Teddy was wonderful. He showed up an hour after my initial call and was very friendly and professional. I had purchased the new hardware at Lowes and he installed everything for us. In addition he offered to take off the old brass knocker, which I appreciated since it didn't match the new hardware we had purchased. It was one less thing I would have had to do. I was extremely pleased with the price as well. In the past when I've been locked out of my house, a locksmith charged me $100 just to get me back in. Teddy did that and more. I will definitely use him again, and would recommend him to friends. If you need a locksmith, he's the one to call.
Description of Work: Installed completely new hardware on front door (dead bolt, handle, etc.) and matched existing keys to new locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from A-Access Lock & Key
Thank you for the great review. I really appreciate it. Teddy
Nilce M.
03/2014
5.0
locksmith
 + -1 more
Prompt, courteous and to the point estimate. The representative was here within half hour, introduced himself and gave me his card. He was very respectful and did his job as expected in a few minutes. Would definitely call again and recommend.
Description of Work: Rekeying three doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from A-Access Lock & Key
Thank you for the nice review. We are a phone call away if you ever need us!! Teddy
Cynthia D.
02/2014
5.0
locksmith
 + -1 more
He came right on time and did a very professional job. We were very happy with his work and would definitely use him again.
Description of Work: Replaced a deadbolt and keyed both of our locks to use the same key on a door for our business
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
William H.
01/2014
5.0
locksmith
 + -1 more
Great. Last minute call and they squeezed me in to their schedule. No problems at all.
Description of Work: Changed condo mailbox lock
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Dawn P.
01/2014
5.0
doors, locksmith
 + 0 more
The lock works well once again. Job well done.
Description of Work: Our Lincoln double lock french door started to jam on us. I called A Access Lock and Key and my call was returned ASAP. We confered over the phone, I emailed pics of type of door handle and lock and was provided an estimate. The parts needed to be ordered and once in the work was scehduled an done quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Response from A-Access Lock & Key
Thank you for your review. We appreciate you taking time out of your schedule to do that. I know the lock was a little pricey, but unfortunately you have custom doors, and there were no other aftermarket parts for it. Hopefully all is well with it now. Teddy
Kate P.
11/2013
5.0
locksmith
 + -1 more
This went well. I contacted Teddy through Angie's List last night, and he got back to me right away. We set up a time window of 12 to 2 today, and he was on time. He quoted me a price before he arrived, and it was accurate. I'd use him again!
Description of Work: My double bolt front door lock was not working. Teddy removed the lock, repaired it, and placed it back in the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from A-Access Lock & Key
Glad I could help you out. Thanks so much for the review. I appreciate it. Teddy
ANDREW G.
11/2013
5.0
locksmith
 + -1 more
Very professional. Would recommend them to a friend.
Description of Work: Rekeying
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Josh B.
10/2013
5.0
locksmith
 + -1 more
Teddy was the best locksmith I have ever worked with. He was able to come to the job site quickly after my call. He was very professionally dress and well spoken. He is very fair on his prices and all around a great business owner.
Description of Work: Lost car keys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from A-Access Lock & Key
Thanks so much for the kind words and taking time out of your schedule to review my company. I appreciate it very much. Teddy
Allison W.
09/2013
5.0
locksmith
 + -1 more
Teddy was great, as expected based on other Angie's List reviews. I sent a message via AL and he responded immediately. We set up an appointment for the next day based on when my husband and the moving truck were scheduled to arrive. Although we chose a timeframe, it shifted because the truck was running two hours behind. What I really appreciated was Teddy's flexibility with our fluid situation. He stayed in touch with me and my husband via text. He ended up coming much earlier than originally planned so he could be in and out before the moving company arrived. (Originally, the plan was for his to come after, but as it ended up the movers weren't done until 8:00 pm. )
Description of Work: We were moving into our new house and wanted the locks changed. We paid for the following: --11 cylinders re keyed --8 duplicate keys --service call
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from A-Access Lock & Key
Thank you for your business. Glad I could help out, and you guys have a beautiful home. Teddy
Maria L.
07/2013
5.0
locksmith
 + -1 more
A-Access Lock and Key came out promptly, was very knowledgable, curteous. We are very happy with our experience.
Description of Work: While on vacation my husband and I misplaced our Toyota Sienna keys. Someone at the hotel recommended A Acces Lock & Key. They responded promptly and made a key for me within 20 minutes and were good to go.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Helen P.
07/2013
5.0
locksmith
 + -1 more
He was very punctual, courteous, and price was exactly as he had quoted.
Description of Work: he came out to our house and rekeyed several new locks to match existing locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from A-Access Lock & Key
Thank you for your kind words. You have a lovely home, and now you only have one key to carry around :) Teddy
Dwayne S.
07/2013
5.0
locksmith
 + -1 more
Ted went by my house while I was at work and replaced my mailbox lock. He was speedy and did a great job! He made doing business as easy as 1,2,3 and I will certainly use him in the future. Thanks Ted! Dwayne Sanders
Description of Work: Replaced mailbox lock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from A-Access Lock & Key
Thank you very much. It was a pleasure doing business with you!!
Martha E.
07/2013
5.0
locksmith
 + -1 more
Teddy was a joy. He was professional, courteous, knowledgeable and one of the most pleasant individuals I've ever met. First he arrived on time. Second he manage to fit me into his busy schedule because He understood my concern about my safety. Third and more inportantly, He understood what I needed, explain what he would be doing and even answered all of my questions without making me feel like an idiot. He was neat, clean and fast. I will be recommending him to everyone I know. I have already decided to use him on other projects in the future.
Description of Work: Cylinder re-key, Originate original key (Double lock), made duplicate keys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from A-Access Lock & Key
It was a pleasure doing business with you as well. You are a great customer to have. Hope all goes well with the rest of your move. Teddy
Mary S.
06/2013
5.0
locksmith
 + -1 more
I initially contacted Teddy via email through this Angies List website. I explained that we were closing on our home the following week and that although I wanted him on the day we had the closing, I wasn't sure what time we would be finished. Teddy promptly responded to my email. He gave me a tentative appointment time for the requested day and told me I could call to adjust the time if needed. (The closing finished early and Teddy came earlier as promised). In my initial email I also requested a price quote had a few other questions. Teddy responded to all of my questions. The prices he charged were exactly what he quoted in his email ($75 trip fee, $15 re-key fee per lock, $2/extra key). Although I had printed out my 10% off Angies coupon, with the chaos of the move I didn't remember I had done so, let alone remember to present it. So it was a pleasant surprise when upon presenting his bill, I discovered Teddy had remembered I was an Angie's customer and subtracted the discount without my asking. When Teddy arrived, he explained the process, telling me exactly what he was going to do. He estimated the process would take 45 minutes to an hour...he was done with everything in about 45 minutes. Teddy was polite and professional throughout. He was efficient and his prices were reasonable. I would definitely use him again and highly recommend him to anyone needing a locksmith.
Description of Work: Re-keyed eight locks on a home we had purchased. 3 exterior doors in the home (each with 2 locks) + 1 garage door + 1 utility room door. Trip/service call fee. 2 keys included and purchased 1 extra key.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$177
Response from A-Access Lock & Key
Thank you for the wonderful review. It was a pleasure working with you! Teddy
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Doors,
Motorcycle Service
FAQ
A-Access Lock & Key is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
A-Access Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-Access Lock & Key does not offer free project estimates.
A-Access Lock & Key offers the following services: A-Access Lock & Key has been in business for over 2 decades. We are licensed in the State of NC (0088) We offer Commercial, Residential,and Motorcycle Lock & key service In Matthews and Charlotte NC. Family owned and operated. Bonded and Insured. We install new locks, Re-key locks, Change locks, add new electronic locks, Master key systems and Commercial Panic bar install .
We currently do not offer any Car key replacement. We do not do safes.