A-Access Lock & Key

Locksmiths, Doors, Motorcycle Service

About us

A-Access Lock & Key has been in business for over 2 decades. We are licensed in the State of NC (0088) We offer Commercial, Residential, and Motorcycle Lock & key service In Matthews and Charlotte NC. Family owned and operated. Bonded and Insured. Let us Help you with any of your locksmith needs. Professional, Fast and efficient.

Business highlights

30 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

A-Access Lock & Key has been in business for over 2 decades. We are licensed in the State of NC (0088) We offer Commercial, Residential,and Motorcycle Lock & key service In Matthews and Charlotte NC. Family owned and operated. Bonded and Insured. We install new locks, Re-key locks, Change locks, add new electronic locks, Master key systems and Commercial Panic bar install .

Services we don't offer

We currently do not offer any Car key replacement. We do not do safes.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0163 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 1-25 of 163 reviews

Paul C.
09/2024
5.0
locksmith
  + -1 more
Teddy was super fast to reply to my inquiry. Had an appointment for the next morning and he was prompt and friendly. Did an excellent job repairing the handset. Very reasonable pricing and quality service. Would used again and highly recommend.
Description of Work: Repair handset

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Karen C.
07/2024
5.0
locksmith
  + -1 more
Fast, friendly, efficient service at a reasonable price. Came out within hours of request and rekeyed 4 locks and replaced a deadbolt. Definitely recommend!
Description of Work: Rekey/replace locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

John S.
11/2022
5.0
locksmith
  + -1 more
Teddy was fast, efficient, came at a convenient time, and did a thorough professional job. His rates were reasonable and his attitude was top-notch. I highly recommend this service!
Description of Work: New locks installed on our office doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A-Access Lock & Key
Thank you for your feedback and are happy you were satisfied with our locksmith service.

Daniel B.
09/2022
5.0
locksmith
  + -1 more
Was super quick redoing the locks on the doors for my new house. Great work!
Description of Work: lock rekey
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A-Access Lock & Key
Awesome! I am glad you were satisfied with our locksmith services. Thank you for your business!

Matt B.
04/2022
5.0
locksmith, doors
  + 0 more
Teddy was on time, fast, pleasant, professional and did a fantastic job!
Description of Work: Lock Install
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A-Access Lock & Key
Thank you for your time in reviewing our locksmith company! We are happy you were satisfied.

Robert P.
01/2022
5.0
auto repair, locksmith
  + 0 more
I was unable to lock my mahogany wood front doors. I was unable to get the deadbolt to correctly get into the strike plate. Thus, I had a unlocked front door. I called A-Access and Teddy came by the next morning to check the lock. The deadbolt was striking the top of the strike plate because the stationary door settled a bit. Teddy shaved the top edge of the strike plate and then the lock worked perfectly. I'm glad I called right away as I may have damaged the locking system by forcing the key to turn. Teddy is a very nice man and very professional.
Description of Work: Front Door Lock Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Response from A-Access Lock & Key
Thank you for the 5 star review. Glad we could help fix your lock issue.

Eileen F.
01/2022
5.0
locksmith
  + -1 more
Their price was half of what a different contractor had quoted and they were very timely.
Description of Work: We need keys made for an existing workroom door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A-Access Lock & Key
I am glad we could help you with your locksmith issue and save you some money. Thanks for the review.

THeodore J.
10/2020
5.0
auto repair
  + -1 more
I called a number of places on Angies and they told me they couldn't give me a time when they could get to me and that it would probably be at least 5 to 7 hours. When I called A=Acess Lock and Key, Teddy Poulos answered and expressed concern for my situation. He said he had a customer scheduled for lock work, but that he would call tem a see if the would mid a short delay. He called me back in 2 minutes and said he could be at my place in about 10-15 mi\inutes. He arrived in 10 and opened my locked door in about 90 seconds. He was very cuteous and professional and I was impressed with his customer oriented approach and the excellent job he did. If I ever need a locksmith again. I will definitely use him.
Description of Work: I had locked the door from my residence to the attached garage and had left my keys insideand had no way to enter the house and couldn"t get in my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from A-Access Lock & Key
Thank you Mr. [Member Name Removed] for your great review. I am so glad I was able to get you in your home within a timely manner. Customers like you make my job better . Teddy

Natalie K.
12/2019
5.0
locksmith
  + -1 more
Great! Scheduled me within a couple days, and project was done very quickly! Great guy with nice personality as well.
Description of Work: Rekeying locks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LAURA D.
12/2019
5.0
locksmith
  + -1 more
Ted himself called at around 10 am (I had messaged him through Angie's list the night before). I explained the situation, and that I had already bought a replacement lock that was re-keyed to fit the existing knob & deadbolt. Ted arrived around 10:30, got the old lock out and the new one installed quickly, and also tightened the knob on a nearby door before leaving. He had quoted me a price of $120 over the phone, but only charged $115.
Description of Work: The lock on my back door broke and I couldn't get the slide between the door & frame out myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Jason C.
11/2019
5.0
doors
  + -1 more
Ted was very helpful. He walked me through the issue over the phone and saved me a $100 service call. Most folks would have came over and done the 30 second project to make the quick $100, but he was honest and generous enough to walk me through the troubleshooting over the phone. This man deserves your business. If I have any locksmith needs in the future, he is 100% my guy! Thank you, Ted!
Description of Work: We were trying to replace deadbolt and install keypad entry. Had issues taking old deadlock off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nick C.
07/2019
1.0
locksmith
  + -1 more
It didn't go. Never got a return call. I guess they just didn't want my business. Would not recommend.
Description of Work: Change of locks and re key of locks.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$250

Response from A-Access Lock & Key
I am sorry and do not recall any messages I did not return. I was having some issues for a few weeks and got a new phone service. Not sure if that was the same time or not and hate you could not use our service as you can see most of our customers give us an A rating.

Elizabeth B.
09/2018
5.0
locksmith
  + -1 more
Friendly and professional service and a reasonable price. This company quickly fixed our door which was no longer locking.
Description of Work: Fixing latch on door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeff N.
11/2017
5.0
doors
  + -1 more
Ted was a great help, knowledgeable, and personable. He helped us fix a door that wouldn't lock correctly and got everything set up quickly. Cleaned up afterwards! Would definitely call again!
Description of Work: Needed a deadbolt installed and five locks rekeyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

ROBERT & ANNA T.
09/2017
5.0
locksmith
  + -1 more
Ted was great. He did work in a short period of time and gave advice on different types of locks. He is very personable as well.
Description of Work: Locks rekeyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David T.
09/2017
5.0
locksmith
  + -1 more
Punctual, professional, competitive pricing and efficient. He answered all of our questions and crafted new keys from manufacturer-quality metal blanks. Overall a great experience.
Description of Work: We added a new deadbolt lock to the house and needed the keying to match the remaining existing locks and deadbolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Andy F.
08/2017
5.0
locksmith
  + -1 more
I called Ted on Monday and explained what I needed to do, he told me what to send him pictures of the old lock and from that he was able to explain what to buy from Lowe's I picked up the parts, called him back and got an appointment for 9-11 the next day. He showed up at 9:20, completed all the work, explained everything I needed to know on the new lock, and even adjusted all the doors for me so they closed better. He cleaned up after himself, and left at 11 am, and the whole time he worked he was pleasant and answered questions, and made sure my indoor cat did not decide to go tour the neighborhood. Great job overall!
Description of Work: I needed to install a new keypad lock and have all of the doors rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from A-Access Lock & Key
Thank you for the great review. It was a pleasure installing and Re-keying your locks. Your cat was great as well. Funny guy and although I kept an eye on him, he did try me a few times :) Teddy

Christine D.
08/2017
5.0
locksmith
  + -1 more
I highly recommend this company. I called A-Access Lock & Key yesterday and Ted was able to come to my home today to update 5 locks and make extra keys. He was friendly, professional, and on time. He pointed out one of our doors had a lock that was sticking, so he moved it from the door we use more often to a door we rarely use. He did a great job and I would definitely use his company again.
Description of Work: I moved into a new home and wanted to have all of the locks rekeyed and extra keys made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Response from A-Access Lock & Key
Thank you for the kind review. I really appreciate you taking your time out to recommend me. Teddy

Ginny C.
07/2017
5.0
locksmith
  + -1 more
Teddy did a great job. He was on time, very friendly, efficient & did everything I asked. I appreciate how he didn't try to sell me additional services. He actually pointed out where I might not need to rekey. I highly recommend Teddy!
Description of Work: I needed to have 3 Schlage locks (one was for a deadbolt with a touchscreen) & 2 Kwikset locks rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara L.
05/2017
5.0
locksmith
  + -1 more
Called them for a lock rekeying the day before, and they were very flexible in arranging an appointment time that worked for us. He also adjusted the lock to make the whole thing work more smoothly and better connect with the mechanism. He called ahead and showed up on time, very pleasant to deal with, completed the work quickly and satisfactorily. I thought the price was very reasonable. I would certainly use them again if I had a need.
Description of Work: We needed a door lockset to be re-keyed and keys provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Christy T.
04/2017
5.0
locksmith
  + -1 more
Teddy was extremely nice and professional. We were able to schedule the appointment as soon as we needed to, finished the work in a timely manner, and even made some additional adjustments to our doors to make our current locks work better. Great service.
Description of Work: Install deadbolts and rekey locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Molly M.
01/2017
5.0
locksmith
  + -1 more
Ted was able to come right out the same morning I called him. He showed up on time, and was very friendly and professional. He explained the locks to me, didn't try to up-sell me on anything, and performed the services in a reasonable time, for the price he had quoted me. Our locks were definitely not the easiest to figure out, but he spent the extra time to make sure everything was working correctly on the same key. I would highly recommend his services to anyone!
Description of Work: I needed the three doors in my house re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeffrey W.
01/2017
5.0
locksmith
  + -1 more
Teddy arrived at our home, looked at the large box of hardware we had waiting, and took it all in at a glance. A few hours later he'd completed installing and rekeying all of the knobs and deadbolts while providing useful requested advice. While Teddy's services may not have been the cheapest who wants to pay a low bidder to perform skilled work to secure a residence? He was referred to me by another locksmith for whom the work was too challenging. Teddy completed the entire install as requested and even a bit more I added on after he completed without complaint. Very nice guy and he does beautiful work. When my wife returned and reviewed the installations she was thoroughly pleased, too.
Description of Work: We needed new locks and handles on all doors and rekeying performed on most of the locks. Additional work was needed to fit the differently branded locks into the doors and door frames.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dow B.
10/2016
5.0
auto repair, locksmith
  + 0 more
well. Prompt efficient. Offered to do some additional tasks since I had not used up all of the time I had bought.
Description of Work: Re-keyed all exterior locks throughout the house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

LISA O.
10/2016
1.0
auto repair
  + -1 more
Aspill gave better rate, time frame and was more courteous. I used them, not Teds
Description of Work: I hired Aspbill instead.
Rating CategoryRating out of 5

Response from A-Access Lock & Key
Thank you for your review, I hate to hear you had a bad experience with our Company. As you can see we have been in business for over 20 years and have almost All A rated reviews on Angie's List and the BBB I see you did not actually get to use our services. Sorry, we could not work within your time frame and within your budget. If we can ever be of service please keep us in mind for the future as most of our customers see the value in using our company. Regards, Teddy

Contact information

4035 Leeds Dr, Charlotte, NC 28205

https://accesslocksmith.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
88
Trade License Locale
NC
Trade License Authority
North Carolina Locksmith Licensing Board
Trade License Expiration
11/04/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Motorcycle Service

FAQ

A-Access Lock & Key is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

A-Access Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-Access Lock & Key does not offer free project estimates.
Yes, A-Access Lock & Key offers eco-friendly accreditations.
Yes, A-Access Lock & Key offers a 10% senior discount.
Yes, A-Access Lock & Key offers emergency services.
Yes, A-Access Lock & Key offers warranties.
A-Access Lock & Key offers the following services: A-Access Lock & Key has been in business for over 2 decades. We are licensed in the State of NC (0088) We offer Commercial, Residential,and Motorcycle Lock & key service In Matthews and Charlotte NC. Family owned and operated. Bonded and Insured. We install new locks, Re-key locks, Change locks, add new electronic locks, Master key systems and Commercial Panic bar install .
We currently do not offer any Car key replacement. We do not do safes.

Contact information

4035 Leeds Dr, Charlotte, NC 28205

https://accesslocksmith.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM