A-Access Lock & Key

Locksmiths, Doors, Motorcycle Service

About us

A-Access Lock & Key has been in business for over 2 decades. We are licensed in the State of NC (0088) We offer Commercial, Residential, and Motorcycle Lock & key service In Matthews and Charlotte NC. Family owned and operated. Bonded and Insured. Let us Help you with any of your locksmith needs. Professional, Fast and efficient.

Business highlights

30 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

A-Access Lock & Key has been in business for over 2 decades. We are licensed in the State of NC (0088) We offer Commercial, Residential,and Motorcycle Lock & key service In Matthews and Charlotte NC. Family owned and operated. Bonded and Insured. We install new locks, Re-key locks, Change locks, add new electronic locks, Master key systems and Commercial Panic bar install .

Services we don't offer

We currently do not offer any Car key replacement. We do not do safes.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0163 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 101-125 of 163 reviews

Georgette V.
04/2013
5.0
locksmith
  + -1 more
It went very well. Perfect job. Thank you very much.
Description of Work: i was not able to open the utility door where the water heather, electricity board are located. I called A Access Lock & Key and 25 minutes later my door was open! Great service with a smile. Perfect job. Thank you very much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tim W.
01/2013
5.0
locksmith
  + -1 more
They did just what I expected and even fixed a lock that was missing a screw.
Description of Work: They rekeyed the 5 locks at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Virginia C.
01/2013
5.0
locksmith
  + -1 more
The locksmith came quickly the same day service. He was professional and expedient.
Description of Work: Changed the deadbolt chambers for all entrance ways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eric C.
10/2012
5.0
locksmith
  + -1 more
Teddy was in the area and was able to meet me in 30 minutes from calling him. It took less than 10 minutes to replace the mailbox lock. Upon payment, I was given 10% off as an Angie's List member. Overall, it was a painless experience that took no time at all. I will definitely call Teddy again when I need more locks changed. His website gives good security tips as well.
Description of Work: I moved into a townhome and needed to replace a mailbox lock. The cost included materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Courtney M.
09/2012
5.0
locksmith
  + -1 more
We moved into our new house and Steve changed all the locks for us. He was on time, professional & knowledgable.
Description of Work: We moved into a new house and the locks were all changed for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

REBECCA A.
09/2012
5.0
locksmith
  + -1 more
Teddy was extremely responsive and professional. I work from home and I was frantic because I was about to miss a meeting. I told him my story and he quickly moved his schedule around so he can fit me in even though he had previous appointments. It was a great relief since all of the other ones I called were busy and would not be able to help me for hours. He was very patient and quick to get me into my house. He was at my house quicker than I could have gotten a pizza. I wish big companies could provide the level of service and attention that I received from Teddy.
Description of Work: Teddy opened the front door so I could get in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Anne-Louise H.
04/2012
5.0
locksmith
  + -1 more
Teddy was punctual and professional. He fixed the door knob lock and adjusted the plate so I could use the bolt lock again. He was fast and thorough and left no mess when he was complete with the job. He charged exactly what he had quoted and gave me his Angie's List discount. I gave a "B" for the price because I think the charge for just walking in the door ($75) is high, but it IS pretty much the market rate and I don't feel that Teddy took advantage of me. I am so pleased to have the door fixed and I would definitely hire him again, although I hope I don't need a locksmith again.
Description of Work: I had a door that was stuck shut due to a faulty door knob lock. Previously, I could not lock the bolt lock, either. So, I had two issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

PATRICK A.
03/2012
5.0
locksmith
  + -1 more
Teddy even replaced a broken peice of a dead bolt for NO charge. He was beyond professional and never tried to up sell. He just told you what you needed to here. He is clearly one of the best in the biz!
Description of Work: Rekeyed six cylinders on 3 doors and provided 4 keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

michelle H.
12/2011
5.0
locksmith
  + -1 more
He showed up on time (was a little early) and did the job very quickly--less than an hour for the whole job. We've had no problems and I feel the price was very reasonable. I got a 10% discount with the Angie's List special.
Description of Work: I needed five doors rekeyed-3 with one lock, 2 with another. Also needed additional copies of the keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James A.
11/2011
5.0
locksmith
  + -1 more
Went great. Do use the Angies list coupon in the book (saved me $25). They were very punctual and professional.
Description of Work: They re-keyed the locks on a house I just bought. Replaced two bad locksets and cleaned and lubricated the remaining ones as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

CURT R.
09/2011
5.0
locksmith
  + -1 more
Excellent job and very efficient getting it done quickly.
Description of Work: Had all doors in the house re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Milton B.
07/2011
5.0
locksmith
  + -1 more
Very satisfied with the work performed. I would recommend this company to anyone who made need this type of service.
Description of Work: I contacted A-access Lock & Key to have a couple of deadbolt locks installed. I had tried to install them myself, but couldn't get the the holes to lineup properly. Teddy Poulis, (CRL) called to tell me when he would be at my house around 2:00pm. I got a call from work and was asked to come in and cover a shift for a sick co-worker. I called Teddy and told him my situation. Teddy said that he was in the area doing some work and could be at my place by 1:15pm. He got there at 1:10pm and it took him about 15 minutes to install the locks. Teddy was friendly and professional. I will use A-access Lock & Key in the future if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94.5

KAREN M.
07/2011
5.0
locksmith
  + -1 more
My petsitter lost my key, so I needed to get all my doors re-keyed. I called A-Access on July 6. I was given a phone quote and I made an appointment for the next day. They gave me a window of arriving between 11:00 and 1:00. The company showed up at 12:00. They took all locks and deadbolts off of the doors, re-keyed them all, and made the extra keys. It took only 20 minutes. They were very polite and efficient. I even got an Angies List discount. I highly recommend this company and if needed will use in the future.
Description of Work: Re-keyed 4 locks and 4 deadbolts. Also got 5 extra keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Charles G.
05/2011
5.0
locksmith
  + -1 more
We needed all of our locks on our new home changed Steve was prompt and did excellent job. Also repaired/adjusted two doors that needed same. We are very pleased with work.
Description of Work: Changed out all locks and repaired two. Prompt dependable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

David H.
04/2011
5.0
locksmith
  + -1 more
He was wonderful! He was very honest and professional. We would definitely recommend him to anyone! We were overjoyed that we got someone who was so good and went out of his way for us. We were so pleased with his work.
Description of Work: He did quite a few things with our locks to get them working better. One of the locks was to a door into the basement any my husband had broken the key off in the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Julie U.
04/2011
5.0
locksmith
  + -1 more
Great! He arrived exactly when he said he would, and he was very friendly. The price was just as it was quoted (he had asked a bunch of questions on the phone for the quote, so we were both confident in the estimate). He was able to get the stuck door un-stuck easily. I would definitely call again, and would recommend A Access to friends who asked.
Description of Work: We bought a new house, and needed the locks re-keyed. 5 doors in all, and one we had been unable to unlock (it was stuck).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elizabeth M.
01/2011
5.0
locksmith
  + -1 more
I called Teddy about rekeying all my doors. He explained what he would do and how much it would be over the phone. He showed up on time and had all my doors done in less than an hour. My bill was lower than the estimate. He was very professional and friendly. I would definitely use him again!
Description of Work: I had to rekey all my doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Bart M.
01/2011
5.0
locksmith
  + -1 more
Teddy was prompt, efficient and friendly. High recommend using him. Many thanks to Teddy and thanks to Angie's List.
Description of Work: Replaced two existing dead bolt locks and installed a third dead bolt lock on exterior doors of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sheley R.
10/2010
5.0
locksmith
  + -1 more
They gave me very good, last minute service. I spent about $75 on the job. I had called them last minute. They came out and did a very good job. I own a business and I had an issue where I needed to get the locks changed for security. So, I used them to do the work. I will use them again in the future.
Description of Work: I used A Access Lock & Key, two months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nicole W.
10/2010
5.0
locksmith
  + -1 more
A Access came out within a few hours of our call and replaced the chip keys to our son's 2000 Infinity G20. We were able to get two keys made for less than it would have been at the dealer. Very professional and efficient and will definitely call again for any locksmith needs!
Description of Work: made new chip keys for older (2000) Infinity G20.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Nikki F.
08/2010
5.0
locksmith
  + -1 more
I believe that overall it went very well!! It's no fun losing keys. Teddy made the process simple. They come to you and work quickly and expertly. I would use them again, if needed.
Description of Work: I lost the keys to my car. Teddy gave me really good information over the phone about how much it would cost to get a new key. He explained the difference between a coded and non coded key and the difference in price. He automatically offered me the 10% off for Angie's List customers!! He arrived in the timeframe that he stated, giving me a call ahead to make sure that I was home. He performed the service in less than an hour and completed the job very professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

DAVID D.
08/2010
5.0
auto repair, doors, locksmith
  + 1 more
The person answering the phone was a bit unprofessional (but genuine). But overall, I was very please and would definitely recommend them. The service only took about 20 minutes, and they were on their way.
Description of Work: Unlocked my car after I locked the keys in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.5

Deme T.
07/2010
5.0
locksmith
  + -1 more
It went great! Teddys is a very knowledgeable locksmith from Charlotte and I would call again if we need work done. He was very professional, on time and gave me some good advice on security issues. The price was also reasonable. I also appreciated the fact that he took his shoes off when he entered our home. A polite gentleman.
Description of Work: I called Teddy to come and change the locks on our home because my daughter had lost the keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAMES N.
07/2010
5.0
locksmith
  + -1 more
This was a great experience- I called this company after I locked my purse and keys in my car and spent the entire previous day searching for my spare key. Teddy was on his way to a full day of appointments but was nearby so turned around and was at my house and had my door open in a matter of minutes- he was very informative and gave us good advice about spare keys and what to do if we could not find ours- including an on the spot estimate for replacement if we had no luck- he was very professional and friendly-when he left he noticed one of my toddlers was not to be seen so he waited to make sure both my toddlers were accounted for before he pulled out- I would call this company again.
Description of Work: He unlocked my car- (keys were inside).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

GERALD L.
06/2010
5.0
locksmith
  + -1 more
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Description of Work: Had four doors re-keyed. Double locks on all doors. He was prompt, efficient, and very professional. Gives discount to Angie's List Customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Contact information

4035 Leeds Dr, Charlotte, NC 28205

https://accesslocksmith.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
88
Trade License Locale
NC
Trade License Authority
North Carolina Locksmith Licensing Board
Trade License Expiration
11/04/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Motorcycle Service

FAQ

A-Access Lock & Key is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

A-Access Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-Access Lock & Key does not offer free project estimates.
Yes, A-Access Lock & Key offers eco-friendly accreditations.
Yes, A-Access Lock & Key offers a 10% senior discount.
Yes, A-Access Lock & Key offers emergency services.
Yes, A-Access Lock & Key offers warranties.
A-Access Lock & Key offers the following services: A-Access Lock & Key has been in business for over 2 decades. We are licensed in the State of NC (0088) We offer Commercial, Residential,and Motorcycle Lock & key service In Matthews and Charlotte NC. Family owned and operated. Bonded and Insured. We install new locks, Re-key locks, Change locks, add new electronic locks, Master key systems and Commercial Panic bar install .
We currently do not offer any Car key replacement. We do not do safes.

Contact information

4035 Leeds Dr, Charlotte, NC 28205

https://accesslocksmith.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM