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A-1 DOOR SERVICES

Garage Doors, Doors

About us

PROUDLY SERVING THE CHARLOTTE AREA SINCE 1986. NO SUBS USED. YOUR COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES IN LOCAL AREA. AFTER HOURS, CHARGES TIME & A HALF FOR EMERGENCY SERVICE. ASK ABOUT ANGIE'S LIST DISCOUNT.

Business highlights

39 years of trusted experience

Services we offer

GARAGE DOOR SALES & SERVICES. DOOR & OPERATOR REPAIR. CUSTOM MANUFACTURE. CARRIAGE HOUSE DOORS.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.0238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 238 reviews

JILL H.
11/2013
5.0
garage doors
  + -1 more
Replaced two old electric garage doors, that did not work. Came and looked at the doors one day and gave me an estimate. great price. He looked up to see if they were in stock and they were, so he came the very next day and installed them. He took down the old doors and hauled everything away. He helped me move all the junk out of the way, so he could install the doors and put things back. He installed both new doors in just a few hours. Cleaned everything up and showed me how they worked. They look beautiful and make the front of the house look great. He was very professional and friendly. He called first when he was on his way and arrived on time. The garage had settled some, on one side, so the floor was an inch lower. He made adjustments to the door so it closed beautifully and you wouldn't know that the opening was off. He did great work. Would hire him again and tell anybody that needed help with their garage doors that he was the man to do it.
Description of Work: Replaced two garage doors with new ones and added an outside keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,150

DEVONA D.
09/2013
5.0
garage doors
  + -1 more
When I called, the repairman first advised me that it might be a cobweb or some such blocking the sensor. Had that been the problem, I would not need a service call. I checked the sensor, and it really was dead. The repairman came out and replaced the sensor and made a few other adjustments to the system.
Description of Work: A garage door sensor died, which meant that the garage door didn't want to close. The repairman came out and replaced the dead sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Barbara B.
08/2013
5.0
garage doors
  + -1 more
When our garage door would not work, we immediately called A-1. He told us that he was on the way to another job and he would be at our house after that. He arrived promptly and quickly fixed the problem with the garage door springs.
Description of Work: Replaced broken garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

KAREN B.
08/2013
5.0
garage doors
  + -1 more
Mr. Todd arrived in a very timely manner. He knew in advance what the problem with the garage door was, so he was prepared. He conducted the repair very professionally and finished the job quickly. Mr. Todd completed the job and did not try to sell anything that was not needed to complete it to our satisfaction We would certainly recommend A-1- Door Services.
Description of Work: Mr. Todd changed the bearings, and aligned the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DAN B.
06/2013
5.0
garage doors
  + -1 more
Problems with my old garage door opener and needed to be replaced. I called Todd and made an appointment. He arrived on time and complete the job as we discusses. I could not be happier with the service and product replacement.
Description of Work: Todd replaced my garage door opener. The old was over 20 years old and was struggling to lift the door. He replace the old unit with a USA built product and works great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Neil R.
06/2013
5.0
garage doors
  + -1 more
The job went well. I called on Friday evening and Sturdy was at my house Saturday morning with the new springs. He did not charge extra for an off hours call and did the job quickly and professionally. He did more than just replace the springs, he looked over the whole system - wires, hubs, rollers and pointed out things to watch for. He also tightened or replaced some screws in the door. I appreciated this above and beyond approach to his work.
Description of Work: Sturdy Todd from A-1 replaced the torsion springs on my double garage door because one of them was broken. He also did some general lubrication and tightening of screws and explained how to see if the rollers were going bad (none were, this was for future reference only).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Reid J.
05/2013
5.0
garage doors
  + -1 more
Sturdy has serviced our wooden garage door for years, so we included A-1 when we got replacement door estimates. His product offerings are top drawer, his prices are competitive, the door was installed within two days of getting his estimate, and he offers an Angie's List discount to top things off. Very pleased
Description of Work: Replaced original wooden garage door with an insulated steel door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Jennifer H.
05/2013
5.0
garage doors
  + -1 more
I had an extension spring break on one of my garage doors. Mr Todd replaced both springs along with a pulley that was bent. Couldn't ask for better service. Highly recommend.
Description of Work: Replace extension springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

NORMA H.
05/2013
5.0
garage doors
  + -1 more
Mr. Todd is a man of his word. I appreciated that he answered the phone, called ahead of time to let me know he was on the way, showed up on time and did what he said he would do. His estimate was spot on. I'm a happy girl, my garage door operates smoothly and quietly - something it hasn't done in a long time.
Description of Work: Took down old motor and overhead track. Installed new motor, track and power button (inside garage). Provided new remote. Adjusted and serviced door, Showed me how to operate with all the new features.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Kirstan H.
05/2013
5.0
garage doors
  + -1 more
Would highly recommend - was professional, timely, and very knowledgable.
Description of Work: Garage door repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara B.
04/2013
5.0
garage doors
  + -1 more
We had been having periodic issues with our garage door not coming down properly. Sturdy Todd worked around our schedule and arrived promply at the appointed time. He found some issues with missing screws,performed basic maintenance and re-aligned the sensors. He gave us an honest evaluation and did not try to sell us anything additional. I would definitly use him again, if the need arises.
Description of Work: Did troubleshooting for our garage door. Replaced missing screws, performed maintenance, re-aligned sensors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sharon V.
03/2013
5.0
garage doors
  + -1 more
We were leaving for a weekend trip on Sunday morning and when we opened our garage door, the bracket that attaches the electric opener pulled loose. It was still attached enough to get the door closed, so we went off on our trip knowing that we would have to deal with it really soon. When we got to our destination I immediately went on Angie's List to find someone to make the repairs. A-1 had excellent reviews and we decided to call them. I left a message with the answering service and received a call-back within 10 minutes. I made an appointment for Wednesday afternoon, when we would be back from our trip. Sturdy Todd called me on Wednesday to let me know he was running a bit late, but was on his way. When he got there, he replaced the bracket and had everything fixed in about 30 minutes. We were afraid we would need to get a new door, but it turned out to be an easy repair. We had also considered replacing our opener but he advised that it really wasn't necessary. The bottom line is that he did not try to upsell us on anything we didn't need. He was really nice and I would use him again as well as recommend him to anyone. In fact, one of our neighbors is having the same problem with her door and I recommended A-1 to her.
Description of Work: I used A-1 Door Services to repair a broken lift bracket on our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

TONEY B.
01/2013
5.0
garage doors
  + -1 more
I CALLED MONDAY MORNING AND AND THE REPAIR WAS COMPLETED MONDAY AFTERNOON. HE TOLD ME RIGHT UP FRONT THAT HE COULD REPAIR THE DOOR... NO NEED TO REPLACE IT. HE INSTALLED LARGER HINGES AND INSTALLED A NEW PUSH BUTTON TO RAISE AND LOWER THE DOOR. QUICK AND EFFICIENT REPAIR.
Description of Work: REPLACED 2 HINGES ON GARAGE DOOR THAT HAD BROKEN LOOSE FROM DOOR FRAME

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

STEVE B.
10/2012
5.0
garage doors
  + -1 more
I called A-1 this morning and they were at my house to repair it by 1:00 pm today. I couldn't have asked for more.
Description of Work: One of the torsion springs on my garage door broke last night and had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Ray K.
09/2012
5.0
garage doors
  + -1 more
On Monday Sept. 10th, one of our garage doors wouldn't open, so I looked on Angie's List and found A-1 Garage Doors who came out within a couple of hours of my phone call. Sturdy Todd was the repairman, and after he repaired the broken door, he took his time and made the sure the other door was in good working order. He was extremely thorough and did a great job. I would definitely use him again and would recommend him to anyone.
Description of Work: Repair of garage door that wouldn't open/close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MARTY M.
07/2012
5.0
garage doors
  + -1 more
After the malfunctioning became worse we placed a call to Sturdy in the morning and he was able to come out just a few hours later. He quickly diagnosed the problem (door sensors were not aligning properly) and was able to repair. He also braced a portion of the wooden door that was separating and lubricated the door brackets, all without charge. Very professional and pleasant to work with. For future needs, I will call Sturdy without hesitation.
Description of Work: Garage door with automatic open/close was malfunctioning - sometimes working, somtimes not, which made detecting the problem difficult.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Andrea G.
06/2012
5.0
garage doors
  + -1 more
Within just a few hours of leaving a message for him, Mr. Todd was able to fit me in. I know that this kind of service doesn't always happen, but he was working not far from our home when I called and he was able to come over. We LOVE the new garage door opener, and everything works perfectly.
Description of Work: Mr. Todd is very professional and knowledgable. I asked him for an estimate for work on one of my electric garage door openers and he said that what I was asking for was more expensive than I needed to spend while achieving the same end. Bottom line, I got a great, new, QUIET Genei garage door opener along with a remote for the car. While he was here, he lubricated the garage doors. He is a pleasure to work with, punctual and very fairly priced. I would highly recommend his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LINDA B.
05/2012
5.0
garage doors
  + -1 more
I had contacted Mr. Todd for a couple of months, while I had to wait for HOA issues to be resolved. He was very empathetic, and gave clear ideas for replacing my garage door, with the one I had in mind. He was informative, professional and timely answering numerous phone calls and questions.Installation took just under two hours. I love the new door! It so much better in quality than what was originally installed. I very much enjoyed working with Mr. Todd, and would gladly refer others to A-1Door Services. Linda von Hedrich
Description of Work: Garage door replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Cole B.
05/2012
5.0
garage doors
  + -1 more
I couldn't have asked for a better experience. Sturdy is a very genuine and courteous man and knows all there is to know about garage doors/systems. He advised me to keep my existing garage door b/c "they just don't make them like that anymore" when he could have easily gotten paid for a much bigger job by replacing the door. He also came up with a very unique and creative way to set my springs so they were no longer a danger to my family or our vehicles while leaving enough clearance for my wife's SUV, which other garage door "specialists" had told me was not possible. I can't remember the exact price of the work but I remember it being a lot less than I expected to pay. Oh, and I forgot to mention that he fit me in the day he was scheduled to leave for a vacation? Overall, on a scale of 1-10, Sturdy (and A-1) get are an 11!
Description of Work: I had a very old garage door system with a very heavy wooden door on my 2-car garage. The system used two independent springs to assist the opener to open the door. The spring set up was very, very dangerous and I had avoided two potentially catastrophic problems in the past when the springs/spring anchors had snapped. I hired A-1/Sturdy to reconfigure my system to make it more efficient and safe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alarca R.
05/2012
5.0
garage doors
  + -1 more
Sturdy is great to work with. Good communication, reliable and reasonably priced. I would highly recommend him.
Description of Work: Replaced inner slide and carriage for garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

BARBARA C.
01/2012
5.0
garage doors
  + -1 more
They are excellant. I have used them for 10 yrs now and have always done a excellant job. They try to solve the problem first before they try to sell you something.
Description of Work: put in a garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

RACHEL K.
01/2012
5.0
garage doors
  + -1 more
Mr. Todd came out the day I called him to give me a quote for garage door repairs and for installing a new door/opener, depending on what we wanted to do. He was prompt, honest, knowledgeable, and reasonable in price. We decided to install a new door and opener, and he rearranged his schedule to make sure that our install happened quickly and to fit our schedule. The installation took only a few hours, and he explanined my new door/opener to me in details and also cleaned up as if he was never there. I would definitely recommend A-1 Door Services to my neighbors and friends.
Description of Work: We had a new 16x7 foot garage door installed along with a new door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Michael F.
12/2011
5.0
garage doors
  + -1 more
Highly recommend A1! Called on Tuesday, immediately called back with a thorough explanation of what door openers would best suit my needs. Reasonable estimate given over the phone and he arrived promptly the next morning to complete the work. Knowledgeable and he took the time to go over the operation of the unit and the remote. Excellent experience from start to finish!
Description of Work: New LiftMaster opener, door reinforcement, and repair of door trip

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Linda L.
12/2011
5.0
garage doors
  + -1 more
I read about A-1 on Angie's list and since they were local I decided to give them a call. I was told someone would be out in about an hour and Mitch showed up in about 45 minutes which was perfect. He immediately went to work replacing the springs and within 30 minutes or so had finished. He gave me a recommendation of adding a surge protector, readjusting the travel path and provided information about replacing the wheels when needed. Overall it was a great experience.
Description of Work: One of the springs had broken two nights ago and needed to be replaced. A-1 came out and replaced both springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

KC C.
09/2011
5.0
garage doors
  + -1 more
Sturdy Todd offers AMAZING customer service. Not only was he able to come immediately, he took time and care to explain to me what the problem was and how he could fix it. I was afraid he would say I needed to get a whole new door/opener but, while we both acknowledge the age of my unit, he was happy to fix it up so I could get a little more use out of it. He was prompt, called in advance to confirm the appointment, was a complete joy to work with. I would highly recommend him and collected a few cards to give to my home-owning friends. He is every bit as good as his glowing reviews attest!
Description of Work: Examined motor and determined the cable had broken on the door, then took extra step of making the unit safer overall, performing extrat maintenance on the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Contact information

2332 ARNOLD DR, Charlotte, NC 28205


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

A-1 DOOR SERVICES is currently rated 5 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

A-1 DOOR SERVICES accepts the following forms of payment: Check,MasterCard,Visa
No, A-1 DOOR SERVICES does not offer free project estimates.
No, A-1 DOOR SERVICES does not offer eco-friendly accreditations.
No, A-1 DOOR SERVICES does not offer a senior discount.
No, A-1 DOOR SERVICES does not offer emergency services.
Yes, A-1 DOOR SERVICES offers warranties.
A-1 DOOR SERVICES offers the following services: GARAGE DOOR SALES & SERVICES. DOOR & OPERATOR REPAIR. CUSTOM MANUFACTURE. CARRIAGE HOUSE DOORS.

Contact information

2332 ARNOLD DR, Charlotte, NC 28205


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM