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A-1 DOOR SERVICES

Garage Doors, Doors

About us

PROUDLY SERVING THE CHARLOTTE AREA SINCE 1986. NO SUBS USED. YOUR COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES IN LOCAL AREA. AFTER HOURS, CHARGES TIME & A HALF FOR EMERGENCY SERVICE. ASK ABOUT ANGIE'S LIST DISCOUNT.

Business highlights

39 years of trusted experience

Services we offer

GARAGE DOOR SALES & SERVICES. DOOR & OPERATOR REPAIR. CUSTOM MANUFACTURE. CARRIAGE HOUSE DOORS.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.0238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 238 reviews

James M.
07/2022
5.0
garage doors
  + -1 more
Highly recommend for his sincere honesty on a service call to check out the issue. I have a specific manufacturer unit that doesn't work with normal parts so instead of telling me just the cost to replace the whole unit, he referred me to the company I could get the specific part fixed from which cost me about half the price. Seriously considered still going with him just because of honesty and true integrity. Great guy, great service. Go with him if you want someone you can trust.
Description of Work: Garage door repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert P.
02/2021
5.0
garage doors
  + -1 more
My current sensors stopped working all of a sudden. I asked A-1 Door Services to install new sensors. Sturdy Todd came over the same day I called and installed the new sensors which work very well.
Description of Work: New garage door sensors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lisa H.
03/2019
5.0
garage doors
  + -1 more
I called Sturdy as I have used him two or three times before. My garage door wouldn't close from the outside with the remote or keypad. Sturdy gave me some instructions to try over the phone and Viola! it worked. He saved me time and money. He's very honest, professional and reasonable and I highly recommend him. He hasn't failed me yet!
Description of Work: Garage Door Issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DARIN B.
04/2018
5.0
garage doors
  + -1 more
Sturdy was great! Responsive, fast and gracious to help. Would definitely recommend and would use again. Straight forward not looking to up-sell, just there to do the repair and make sure it all works properly.
Description of Work: Replaced 2 torsion springs after one broke on double wide garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Ernest E.
11/2017
5.0
garage doors
  + -1 more
Work went well. Completed in less than 25 minutes
Description of Work: Replaced a spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ranjan G.
11/2017
5.0
garage doors
  + -1 more
Called the company in the afternoon and the very next day morning, the broken spring was replaced. Mr.Todd was very punctual and courteous and got the problem fixed in no time. Highly recommend.
Description of Work: Replacement of broken spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Judy H.
09/2017
4.0
garage doors
  + -1 more
Well, they were able to tell us what the problem was and corrected it.
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert P.
08/2017
5.0
garage doors
  + -1 more
Great. A-1 Door Services installed my door over 20 years ago when I built the house. And, I continue to call Sturdy Todd whenever I have garage door related isues. I am very grateful for his quick service on this latest repair.
Description of Work: On 7/31/17 a spring on my large garage door broke. I called Sturdy Todd at A-1 Door Services. Both of my vehicles were inside the garage when the spring broke. Sturdy Todd came over the very next morning and replaced both of my springs. I opted for the longer lasting option. The springs were replaced and I was able to make an appointment that afternoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kari C.
07/2017
1.0
garage doors
  + -1 more
The company did not respond to my initial request for contact or to follow-up messages. The service was never performed.
Description of Work: garage door tuneup

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Some M.
06/2017
5.0
garage doors
  + -1 more
Sturdy was very informative and professional. He explained what my garage door needed without trying to sell me other equipment or services. I respected that about him! He showed up on time. He even called to let me know he was on his way and how long it would take him to get to my home. He did a great job and answered all my questions. I would use him again AND I have recommended him many times. Thank you Sturdy!
Description of Work: GREAT JOB on my garage door repair!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally W.
05/2017
5.0
garage doors
  + -1 more
I called for help around 1:45 PM. Sturdy arrived and had my door back in business by 3:00 PM. So grateful for this wonderful service. It was unnerving to be more or less trapped in the house. And this was on a Saturday!!!
Description of Work: I discovered that the coil that aids in opening the garage door (even manual opening) had broken apart. There was no way to open the garage door unless I had the strength of 10 men.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$338.56

Linda C.
05/2017
5.0
garage doors
  + -1 more
the door works great, he even re-keyed a second door opener I couldn't get to work.
Description of Work: the garage door needed to be remounted. I called in the morning, the gentleman arrived an hour or so later, he tried to do the minimum needed and save me money but alas, it needed to be remounted. it works great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John J.
03/2017
5.0
garage doors
  + -1 more
It was a couple of hundred dollars. They were “A+” all the way. Just one person. It took about an hour. The worker was excellent, no problem. They were just “A+” on everything they tried to do and everything they did.
Description of Work: When I first moved into this house, they came out and did some garage door work. They did some repair work on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Hunter B.
01/2017
5.0
garage doors
  + -1 more
Fantastic, could not have been better. I called Sturdy and 2 hours later my door was fixed and I was back in business. Great guy who's friendly and very helpful and informative. I'll be using him going forward.
Description of Work: A spring on my garage door broke, it wouldn't open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Richard P.
01/2017
5.0
garage doors
  + -1 more
The technician found and quickly fixed the adjustment to make the door work properly. He also tightened screws and nuts and lubricated the door and mechanism.
Description of Work: Garage door was not going down with opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Carol H.
01/2017
5.0
garage doors
  + -1 more
Service was performed quickly and efficiently. Price was very fair.
Description of Work: Repaired spring on garage door, installed key pad.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Andy C.
12/2016
5.0
garage doors
  + -1 more
Very well. We had several conversations prior to the work being done. He answered my questions. And then was very prompt and communicative all through the process. The work was done professionally.
Description of Work: Sturdy Todd replaced my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melody N.
10/2016
5.0
garage doors
  + -1 more
The owner of the company call me yesterday and he came out this morning and fixed my issue within 30 minutes. He was very personable, polite and professional. He knows his work and he was able to complete my issue in no time. I will definitely use him again if have issues with our garage doors in the future.
Description of Work: My rod broke on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina & John C.
09/2016
5.0
garage doors
  + -1 more
Sturdy called me back within the hour and came out the next day...arrived earlier than planned and called first to let me know. He corrected problems that TWO PREVIOUS companies could not/would not fix. The garage door has never run this well and quite. It raised or closes with ONE touch of the button instead of three. Very reasonable rates and did not try to over sell services. He is our new go to guy for garage door issues. Save yourself some time and call him first! PS, It was the husband, not the wife that had the van/garage door "connection"...lol.
Description of Work: I had a garage door that had an untimely meeting with a minivan. The strut was bent on the top panel and the panel was also buckling when it was lowering down. We also had a situation where the garage door button, wall, outside pad or in a car, had to be pushed 2-3 times before it would close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$241

Jan E.
08/2016
5.0
garage doors
  + -1 more
Went very well. Sturdy arrived earlier than promised - called ahead to ensure someone was at home to meet him. He adjusted the mechanism, greased the tracks and inspected. He showed my husband how to apply the grease as well!
Description of Work: Adjustment to overhead garage door - right side was "wobbling"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Tammy B.
08/2016
5.0
garage doors
  + -1 more
I called him yesterday and he came out today and was able to get it adjusted. He put a safety sticker on it for the next homeowner. He knew what he was doing and was able to fix the problem very quickly.
Description of Work: Had a home inspector out prior to listing home and garage did not pass safety check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kapil J.
08/2016
5.0
garage doors
  + -1 more
Sturdy was prompt to respond and made a trip to my house to assess the problem with my garage door. He quickly explained the problem with the door opener and discussed repair options - he provided me with multiple options and patiently explained the costs and pros and cons of each approach. Sturdy was very trustworthy and was interested in providing the best service possible while keeping you completely informed of all your options! I would highly recommend Sturdy over other options. Amazing Service!
Description of Work: Sturdy provided a thorough assessment of the problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George P.
02/2016
5.0
garage doors, doors
  + 0 more
Sturdy did an EXCELLENT JOB!! He was very professional, trustworthy and an excellent communicator who called when he was enroute the next day after the initial service call inquiry. He was extremely knowledgeable about his craft with his 30 years of experience. He worked fast and stayed focused to do a thoroughly complete installation. He gave very detailed instructions on the new door opener's features and battery backup functionality and offered a follow-up call for any additional questions. We chose A-1 Door Services based on previous consumer reviews on Angie's List. We are very pleased and would highly recommend his services to others! His excellent rating is continuously earned and very well deserved!
Description of Work: Replaced a 20 year old garage door opener on a double car garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Erin W.
01/2016
5.0
garage doors
  + -1 more
I was very happy with this provider. Originally, he scheduled me for later in the day. I told him if anything earlier came up to let me know as my garage door was stuck up. He called me with a cancellation. Did the repair at a fair price. I was delighted .
Description of Work: Repaired garage door that was backed into. He was able to repair it so that it operates smoothly and the damage from my car is hardly noticeable. The price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JEFF H.
11/2015
5.0
garage doors
  + -1 more
Sturdy is AMAZING. I have never seen anyone do such a thorough, complete job, and he was fast, great communication - the whole thing could not have gone better. First, he came out for a house call, brought two boards for our Genie Pro 1024. Neither worked, he figured out it was indeed the motor. He only charged for 1/2 the service call, which he rolled into the install price of $100. We talked through a few model replacement options, and I picked up the new opener, and he installed it. Sturdy did a great job describing the work he'd be doing, and once it was in, he walked me through a very detailed explanation of functions. He cleaned everything up, and the install process could NOT have gone better. I'm SO glad I called him, instead of trying to do it myself (and I would have been likely calling him anyway). GREAT JOB!!!
Description of Work: Sturdy replaced our garage door opener, installed new travel bar, sensors, etc. - whole 9 yards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

2332 ARNOLD DR, Charlotte, NC 28205


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

A-1 DOOR SERVICES is currently rated 5 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

A-1 DOOR SERVICES accepts the following forms of payment: Check,MasterCard,Visa
No, A-1 DOOR SERVICES does not offer free project estimates.
No, A-1 DOOR SERVICES does not offer eco-friendly accreditations.
No, A-1 DOOR SERVICES does not offer a senior discount.
No, A-1 DOOR SERVICES does not offer emergency services.
Yes, A-1 DOOR SERVICES offers warranties.
A-1 DOOR SERVICES offers the following services: GARAGE DOOR SALES & SERVICES. DOOR & OPERATOR REPAIR. CUSTOM MANUFACTURE. CARRIAGE HOUSE DOORS.

Contact information

2332 ARNOLD DR, Charlotte, NC 28205


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM