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A-1 Carpet & Tile

Carpet Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

Family owned and operated. We have always operated on one founding principle: We treat you the way you like to be treated,with honesty and courtesy. Additional email - info@a1carpetandtile.com. Additional DBAs - A - 1 Carpet & Tile, A 1 Carpet & Tile.

Business highlights

23 years of trusted experience

Services we offer

Flooring - carpeting, ceramic tile, porcelain, natural stone, hardwood, vinyl, laminate, cork & bamboo. Hardwood sanding & refinishing

Services we don't offer

carpet cleaning and carpentry

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 151-175 of 179 reviews

Ian B.
06/2016
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kathryn B.
05/2016
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL J.
04/2016
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

BILL M.
04/2016
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Due to water damage existing laminate kitchen floor had to be removed and new one installed. Mohammad came out same day called to show samples and give quote. No pressure to buy, but price was fair. Installers came at time set and did a very professional install. Very pleased with whole experience with A-1. Planning to use A-1 on a future project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Mike S.
01/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpeting in living room and master bedroom. They were very easy to work with, very professional, respectful, and detail oriented. Thats way more than I can say for many other places I've dealt with in the last few months for my home renovations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Amanda M.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: A-1 replaced the carpet in our master bedroom. The owner was very good about fitting us in on our schedule to measure the carpet needed, as well as making sure it could be installed timely. Ordered on a Thursday after work and it was installed a week and a day later on Friday morning! Quick turnaround and professional service. We'll be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca T.
07/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Very pleasant experience. I would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRUCE H.
03/2015
5.0
carpet installation
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,300

Derik M.
10/2014
4.0
carpet installation
  + -1 more
unknown
Description of Work: During our consultation Mr. Takali was very nice. We chose a more expensive carpet and he promised the highest quality 8 pound pad to go with it. |On installation day my wife was initially unhappy about the way the carpet looked. It was vastly different from the sample he had brought. I called to talk to Mr. Takali about it (in no way being confrontational or talking about refusing to pay-just attempting to convey my wife's concern) and he immediately lost it and was very rude. He did not care to hear what I was saying. He did come over and walked us through it but was still abrasive. He did apologize for yelling. |However it overall was such a stressful, unprofessional experience we would never consider using him again. |Come to find out also when we went to carpet the rest of the house that though he used the 8 pound pad it was an inferior one. That solidified our disappointment with this company. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$6,000

Response from A-1 Carpet & Tile
When the (removed member name) visited the store,they chose a nice upper end carpet to be installed with an 8 lb padding.I ordered exactly what I sold them.I got a call from Mr. Miller on the installation date at mid-morning saying that it was not the right quality carpet that they ordered and that his wife did not like it.I told him that I would stop by around noon to take a look at it.I locked the store and left it unattended to attend to his complain .I took with me the carpet sample and the paper work that shows the right carpet was ordered for him specifically.When I arrived to his home,the carpet was cut to the room sizes but was not completely installed. He wanted us to stop the installation and take the carpet back and I told him that I could not take it back because there was nothing wrong with it.We both compared the carpet to the original sample and both saw no difference as it was also backed up by the paperwork of the carpet company.Mr Miller did not bring up the subject of the padding,did not say a word about it,not from the phone call,nor during my visit to check the carpet nor after the installation was finished.As far as I know,he had no issue with the padding until today when I read his report.In his home I found out that his wife had a change of heart about that specific style of the carpet but both of them liked it so much when they saw it at the store.The carpet that we brought them was no different in style or color than the sample.It was the right carpet!And so was the padding!I I was upset that they thought I was cheating them and Mr. Miller thought I was yelling but I was not,I admit that I tend to speak in a loud tone but polite, but I apologized to him and he even settled with me and paid me for the full amount on the balance of the job even long before we finished the installation that day.I left his house thinking he was satisfied with the proof and with everything else, but to my surprise I read his report today and I'm disappointed but I also know that I cannot please everyone.I wonder what took him so long to say all that after nine months if it was so serious or true!

Robin W.
09/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Stretched carpet in bonus room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

David S.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Inatalled carpet in master bed room. Worked with my schedule. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

tamara N.
06/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Mohammed was a pleasure to work with and we are very pleased with the new carpet we had installed in our upstairs bedrooms, hallway and stairs. His crew worked to fix the "creaks" we had in our flooring as well. They also did a great job cleaning up afterwards. If we need flooring again, this is the guy we'll be calling!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Mary S.
12/2012
4.0
flooring contractor, hardwood floor
  + 0 more
Af
Description of Work: I will agree that Mohammed was quick to respond to my phone inquiries, and I thought the price was great for the large area to be covered. When I made my deposit the day was move up by one which was great. Everything was great up until the installation. We had some water damage around a french door which we knew about. Upon pulling up the floor, they needed to replace the subfloor. Mohammed called me and told me the repair would cost and additonal 135 dollars which was fine. The problems occurred on the second day, while removing the old sub floor one of the workers cut through a power cable which resulted in several outlets in the kitchen and the dining room being out as well as causing the breakers to blow multiple times for their power tools. After asking the head person in charge what had happened he found the issue. He left to get the parts to repair it but unfortunately his crew continued to work and covered up the area with the problem. He then had to enter the crawl space to attempt to fix the issue, after a couple of attempts, he got the power back on. I am going to have to have an electrician to come and check to make sure the repair has been done correctly as it is under the house and I don't want to risk starting a fire. They also had covered one of the ducts for the heat. All of this resulted in a huge amount of stress to me, then to make matters worse, their hydraulic hammers to nail the flooring in have left oil marks on my paint which won't come off. I didn't address this with the crew as by the time they left, I was ready for them to leave! I will now have to repaint these areas of my living room to cover these oil marks. I am a bit disappointed that this company was A rated on Angie's list as I feel a bit let down. The work was done quickly and it does look nice (except the oil on the walls) but the experience was a bit draining and I'm not sure I would use them again. Makes me hesitant to hire another contractor. The other issue was that after day one, the guy in charge told me they would start at 8am the next morning, I got up early and then they didn't arrive until nearly 930,

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$6,000

Response from A-1 Carpet & Tile
I want to thank Members for hiring us to do their wood floor. Any time when my installers are done with any job, big or small, low cost or high cost, I always call the home owner to make sure they are satisfied with everything. When I called Member to check with him, he told me everything was fine and he really like his new woodfloors and that my guys did a "great job". A couple of days later, I saw his review on Angie's List and was really surprised as to why he did not say anything to me about any of the problems that he mentioned in the report. I asked my guys what has happened and they explained to me that they accidently cut the cord that was under the subfloor because it was too close to it. They simply could not see what was under the subloor when they were cutting it with their electric saw to repair it for them at (Additional $135), I practically saved them a lot of money should they hired another contractor to do the repair for them becuase we do mainly flooring installation,not subfloor repairs and such and they gladly accepted my additional price. I must say that my guys are very conciencious and careful,but accidents do happen and my head guy told Member about the cord and went to the store to get a connector to fix it, and he did by using a good part to connect the wires, not some electric tape. I think he did it to the best of his knowledge and Member looked at the repair and thanked my guy very much for fixing that minor prolem. If my guys noticed some dirt on the walls, they would have cleaned it, they were not told about it neither was I. I called Member twice and left him 2 messages to apologise for him about any inconvenience and hear his side of the story but he would not call me back. I still would like to hear from him.

Rosa C.
09/2012
5.0
carpet installation
  + -1 more
tt
Description of Work: I have very old carpets that needed stretching in the hallway and where the carpet flowed into the great room. I also had a carpet seem between the hallway and my son's bedroom that needed to be re-glued. The owner was very responsive, I was able to speak on the phone with him several times to discuss price and set a date for the service. I had forgotten to metion I was an Angie's list member when we agreed on a price and I thought, oh well, there goes my discount. But when I mentioned my membership the owner offered the discount off the price he had given me. His workers were punctual and very courteous and I thought the price was reasonable. My old carpets have new life again!. I will definitely go back to this company when I am ready to replace them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Barbara L.
01/2012
5.0
flooring contractor
  + -1 more
See above story
Description of Work: I needed someone to assist with a rennovation of our "pantry" which is really just a space carved out beneath our attic stairs off of our kitchen. It is a small-ish space, getting smaller as it moves back, is never high enough to really step into and is not a really finished space. We had some shelving put in as a part of our overall kitchen re-work. The floor of kitchen is stained wood parquet, and the floor of the pantry is not. It had old lineoleum tiles and some extra tiles at the joint with kitchen floor (formerly all hidden by an old remnant of carpet). We needed a good floor person to fix uneven surfaces and as the space was only 24 sq ft at most, I hoped for a decent remnant to save money. A-I had a remant of wood floor looking vinyl, good thick quality, and a fairly close match in color with rest of kitchen wood floor color - perfect for our need. They understood the problems with the uneven floor surface (combination of different levels, tiles and materials. The installer was knowledgeable and proficient. He came on time, worked hard, smoothed the floor surface and installed the solid piece of vinyl floor covering, cleaned up after himself and when finished, the floor was level, well done and clearly a good choice for our circumstances. I was very pleased. Later A-1 owner called himself to be sure we were satisfied. We are satisfied. Not sure you could get this attention to such a small project from a big box store. Will call A-1 again if we need the his type of service and product, and will recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CORRIE & BRIAN S.
05/2007
4.0
hardwood floor
  + -1 more
They were very pleasant to work with.
Description of Work: Refinished the hardwood floors in our home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,056

Response from A-1 Carpet & Tile
I DON'T UNDERSTAND WHY THE OVERALL RATING IS B WHILE THERE ARE A A AND 1 B. THANK YOU

MIchael W.
02/2007
5.0
ceramic tile
  + -1 more
I read about Mohammed from Angie's List after getting estimates from other companies that were overpriced. He came highly recommends, but I have to say that his service went beyond our expectations. He came to give a free estimate within a day of us visiting his store. He gave us the price right in our home, and the work began a few days after that. We didn't need to call him, he called us to ask how the work was going. He came to check on the job that Francisco was completing. The job took about a week to complete, and we couldn't be happier with the result. I would recommend A-1 to any of my friends.
Description of Work: Demolition of existing of old tile, and installation of ceramic tile in a small master bathroom. This included new tile on the floor and the shower floor and walls, shelves, and new Durarock with Shower Pan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

MARY FRANCES F.
01/2007
5.0
carpet installation, flooring contractor
  + 0 more
I called Mr. Takali on a Tuesday around 9:00 am and explained that we needed new carpet installed in a rental property as soon as possible. Within a few hours, Mr. Takali met me at the rental property, measured, and wrote a competitive quote. Mr. Takali said he believed he could install the carpet that Friday, depending on whether or not the new carpet could be received. The carpet was received on Friday, and the A-1 carpet installers worked from 2:30 pm until 9:30 pm to install the new carpet. The installation was perfect, and we are very grateful to Mr. Takali and the carpet installers for helping us to meet a tight deadline. It is so refreshing to know that there are people who care and are committed to delivering excellent service. A-1 Carpet & Tile is truly at the front of the pack!
Description of Work: Take up old carpet and pad and haul away. Remove old carpet that is glued on winding staircase. Install new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

JANET R.
10/2006
5.0
ceramic tile
  + -1 more
We coordinated the best time to meet and make our choices for tile. Offered a very competitive price. Prompt delivery of product to the store, where he assisted me in loading the car. Will most likely return for carpet, when we are ready for installation.
Description of Work: Muhammad was very helpful, in assisting me to choose the tile for our basement.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

DENISE B.
06/2006
5.0
carpet installation
  + -1 more
The overall carpet sales and installation process was a pleasure, especially dealing with Mr. Mohammed Takali and his employees who installed our carpet. Mr. Takali is a true professional in his area of expertise. A1 has quality products and also quality employees. In the future when we need carpet, A1 Carpet & Tile will get my business.
Description of Work: Installed carpet in our office and conference room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,839

DERICK S.
05/2006
5.0
ceramic tile
  + -1 more
Mohammed's turnaround time on tile is phenomenal. He is always extremely polite & accommodating. I will absolutely use A-1 Carpet & Tile for all of my needs in the future as it would be nearly impossible for anyone to match his attention to detail & level of service. I had the shower pan poured through him as well & I just honestly was very lucky to find him. If you are tired of feeling like a number at the Big Box stores, then go see Mohammed today.
Description of Work: I needed tile for a custom bathroom & needed it quickly. I tried several of the other tile shops in town with fairly poor results. They were expensive, did not really seem to want to help me. Mohammed took literally a couple of hours to go through the whole tile process & help me pick out several tiles & matching grout to use. I knew right away that he is someone who cares about customer service. He has proven that time & time again. Through the installation process & all of the things that can go wrong, it has been a GREAT experience working with Mohammed & A-1 Tile & Carpet, & I know that I can count on him 100%.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

BOB M.
02/2006
5.0
flooring contractor
  + -1 more
Mohamed did a wonderful job from the moment we walked into his store. He came out to our home the same evening and completed all measurements and started the work with a few days. I can not thank him enough for the great job he did. I would recommend him for any type of flooring needs.
Description of Work: Installation of laminate in the complete downstairs and carpeting upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Tony B.
01/2006
5.0
ceramic tile
  + -1 more
Mohammed and his crew were unbelievable. The tiling was beautiful - he helped us pick it out - and it was done in a wonderfully short period of time - about 3 days start to finish within 1 week of walking into the store. The tiling work turned out beautifully, I couldn't have asked for more. We had a leading contracting company come in and bid on basically the same work, and they came in at a minimum of $15,000. By using Mohammed and doing some of the rest of the work ourselves (painting and vanity) we spent less than $3000 on a gorgeous bathroom that probably added $15,000 of value to our home. We will use Mohammad for all of our flooring - he does carpet, tile, hardwoods and custom work. Awesome job!!
Description of Work: Floor tile, tile half way up the wall, tub surround up to the ceiling - 40 sq ft bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

CAMILLE C.
12/2005
5.0
ceramic tile
  + -1 more
Excellent, excellent. Came when said would, finished when said would, cleaned up job site, did an excellent job. Very pleased with result.
Description of Work: Tiled floor, plus tiled walls and ceiling in remodeled bath. Unsure of price as part of overall remodel job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CYNTHIA W.
09/2005
5.0
flooring contractor
  + -1 more
I CAN'T PRAISE HIM HIGHLY ENOUGH. HE PICKED OUT THE PERFECT TILE FOR MY DINING ROOM, THOUGH IT WAS THE LEAST EXPENSIVE IN HIS STORE, AND THE PEOPLE HE SENT TO INSTALL IT DID A PERFECT JOB. MOHAMMED IS VERY QUICK TO RESPOND, DOES NOT KEEP YOU WAITING FOR WEEKS TO RETURN PHONE CALLS, NOR TO GET THE WORK DONE. HE ACTS VERY FAST, AND EVEN MAKES HOUSE CALLS. HE IS EASY AND PLEASANT TO WORK WITH, AND SEEMS GENUINELY INTERESTED IN DOING A GOOD JOB FOR YOU. I HAVE TO MENTION ALSO, THAT LAST MONTH WHEN HE WAS GOING HOME FOR A COUPLE OF WEEKS, WE JOKINGLY ASKED HIM TO BRING US BACK THE PYRAMIDS. HE DID. ALL THREE CARVED IN WOOD. CAN YOU IMAGINE REMEMBERING SOMETHING LIKE THAT FOR CUSTOMERS YOU HAVE JUST MET AND HAVEN'T EVEN DONE ANYTHING FOR YET? HE'S A DOLL. I WILL ALWAYS GO TO HIM FIRST FOR MY FLOORING NEEDS.
Description of Work: MOHAMMED SOLD US THE TILE FOR OUR DINING ROOM, HAD IT INSTALLED, AND ALSO HAD THE NEW CARPET (PURCHASED ELSEWHERE)INSTALLED IN OUR DEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,368

Contact information

4612-A South Blvd, Charlotte, NC 28209

www.a1carpetandtile.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 7:00 PM
Tuesday:
9:30 AM - 7:00 PM
Wednesday:
9:30 AM - 7:00 PM
Thursday:
9:30 AM - 7:00 PM
Friday:
9:30 AM - 1:30 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Floor Cleaning and Waxing,
Carpet Cleaning,
Unfinished Carpentry,
Lighting

FAQ

A-1 Carpet & Tile is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 7:00 PM

Tuesday: 9:30 AM - 7:00 PM

Wednesday: 9:30 AM - 7:00 PM

Thursday: 9:30 AM - 7:00 PM

Friday: 9:30 AM - 1:30 PM

Saturday: 10:00 AM - 4:00 PM

A-1 Carpet & Tile accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-1 Carpet & Tile does not offer free project estimates.
No, A-1 Carpet & Tile does not offer eco-friendly accreditations.
No, A-1 Carpet & Tile does not offer a senior discount.
No, A-1 Carpet & Tile does not offer emergency services.
No, A-1 Carpet & Tile does not offer warranties.
A-1 Carpet & Tile offers the following services: Flooring - carpeting, ceramic tile, porcelain, natural stone, hardwood, vinyl, laminate, cork & bamboo. Hardwood sanding & refinishing
carpet cleaning and carpentry

Contact information

4612-A South Blvd, Charlotte, NC 28209

www.a1carpetandtile.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 7:00 PM
Tuesday:
9:30 AM - 7:00 PM
Wednesday:
9:30 AM - 7:00 PM
Thursday:
9:30 AM - 7:00 PM
Friday:
9:30 AM - 1:30 PM
Saturday:
10:00 AM - 4:00 PM