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A-1 Carpet & Tile

Carpet Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

Family owned and operated. We have always operated on one founding principle: We treat you the way you like to be treated,with honesty and courtesy. Additional email - info@a1carpetandtile.com. Additional DBAs - A - 1 Carpet & Tile, A 1 Carpet & Tile.

Business highlights

23 years of trusted experience

Services we offer

Flooring - carpeting, ceramic tile, porcelain, natural stone, hardwood, vinyl, laminate, cork & bamboo. Hardwood sanding & refinishing

Services we don't offer

carpet cleaning and carpentry

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 179 reviews

Sonda B.
04/2020
5.0
contractors, carpet installation
  + 0 more
I highly recommend A-1. I love my new carpet. I didn’t feel pushed in to anything. Price as fair and no hidden charges. The installers were great also and had my carpet installed in a little over 2 hours.
Description of Work: New carpet in family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Cherri G.
02/2018
5.0
carpet installation, ceramic tile
  + 0 more
You can buy nice flooring lots of places. At A-1 CARPET & TILE you get outstanding service along with beautiful flooring. I had large plank wood-look tile installed throughout the house (both the downstairs and upstairs) and carpet on the stairs and landing. Mohammad listened to what I wanted and made excellent recommendations. He stayed in touch with me on when the installation would begin/end, working around my schedule. His installers were on-time, professional, and hard-working (arriving by 8am and not leaving until 7pm). Mohammad followed up throughout the installation, making sure I was happy with both the selection and the crew working (I was!). My flooring is absolutely gorgeous...just what I wanted! I highly recommend A-1 Carpet & Tile!
Description of Work: Replaced flooring throughout house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl D.
10/2017
5.0
carpet installation
  + -1 more
Very fast service, quality installation, and excellent pricing.
Description of Work: Replaced carpet in family room and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kevin W.
09/2017
5.0
ceramic tile
  + -1 more
Mr. Mohammed, he gave us a real first date estimate on putting down the floor and the porcelain tile that we had cause they didn't have enough of the laminate. The distributor, they discontinued it. They picked out a different color.We had had water damage in our house. We were never disappointed in the work that he did. He worked with us each step of the way to make sure we were satisfied. He came and did the measurements and all that. We thought that he and his team were worth it. They surpassed the initial flooring installation experience that we had earlier when we had our floors done in the year. Laminate flooring they replace and porcelain tile in our kitchen. We were really satisfied with Mr. Mohammed and his team. They were excellent. I'd tell anybody they were. It's laminate flooring in my living room and dining area and then porcelain tile in my kitchen. The only drawback that I wished we would've had them first, we initially had it done. I would've just let him do it all because I could've been any more satisfied with hen job that they did.
Description of Work: They install laminate and porcelain flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin W.
09/2017
5.0
ceramic tile, flooring contractor
  + 0 more
Mr. Mohammad gave us an first rate estimate on installing laminate flooring and porcelain tile in our living room and kitchen after water damage. We were never dissapointed and he worked with us each step of the way to make sure we were satisfied. He and his team surpassed our initial flooring installation experience. A1 Carpet and tile is a name you can trust with the workmanship to back it up.--- Nolona W.
Description of Work: Kitchen living room floor replaced and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Melayne H.
04/2017
5.0
carpet cleaners
  + -1 more
It was like $100 for four rooms; I think there was a coupon on Angie's List. I give him A's across the board. Would I use them again? Absolutely; my husband and I are debating because he wants to do it himself and I want to call this guy back.
Description of Work: This was for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael K.
02/2017
5.0
carpet installation
  + -1 more
Mohammed was very patient during the shopping phase and in helping us understand which carpet was best for our home. His installers showed up on time, did a great job, and cleaned up before they left. Looking forward to doing business with them again in the near future.
Description of Work: New carpet in master bedroom and closets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

William B.
02/2017
5.0
carpet installation
  + -1 more
Price was excellent. Service was prompt and professional. The crew worked quickly and neatly. The made whole experience much better than we expected it to be. Will definitely use them for any future flooring needs
Description of Work: Remove old carpet and install new carpet in multiple rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Claudia S.
11/2016
5.0
carpet installation
  + -1 more
I called and Mohammad was able to come by my house that day. He brought carpet samples based on our discussion on the phone and I was able to select the color in my home while Mohammad was measuring. The installers were at my house three days later. They did a great job. They cleaned up everything and put all the furniture back in it's place. Mohammad called to follow up. I would definitely use them again.
Description of Work: Replaced carpet in four bedrooms and family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Dory I.
08/2016
5.0
carpet installation, hardwood floor
  + 0 more
I had used A1 about 5 years ago to refinish hardwoods in a previous house. The floors came out perfect and he was hassle free to work with. I was out of town during that process and Mohammed kept in contact along the way. It was a great experience and I couldn't have asked for the floors to look any better. Moving to a new house and needing new floors, A1 was the only company I would consider for the floors. Once again Mohammed did not disappoint. They installed laminate in four bedrooms and a hallway. They did a perfect job once again. Carpet was installed on the stairs and that too looks great. Mohammed is easy to work with, accomadates to your schedule and keeps you up to date on the project. He even came to the house with samples to save us a trip to his showroom. He is easy to get in contact with and he is the only one answering your questions so the entire process is streamlined and simple.
Description of Work: Installed laminate flooring and carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Bill S.
07/2016
5.0
carpet installation
  + -1 more
Mohammed was prompt and polite throughout the review, purchase and installation process. He was never pushy, asking about our needs and offering a variety of solutions. He was flexible scheduling the installation and was very good about keeping us informed as to the timing on the install day. Installers were excellent: polite, clean, respectful and very hard working. They finished the process in less time than anticipated, with no shortcuts. They were gentle moving a lot of furniture, careful taking out the old carpet and cleaned up afterwards. I was very pleased with the process and would definitely recommend A1 Carpet & Tile. Thank you.
Description of Work: Replaced carpet for upstairs and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Candace S.
06/2016
5.0
carpet installation
  + -1 more
The owner, Mohamed, came to my house with may samples to choose from. He was very knowledgeable about the products and explained the different qualities each had to offer. Being at the house made it easier to pick a carpet color because I could see it on the floor in the actual space. Installation was smooth and very efficient. Everyone involved was curious and professional. I would highly recommend this company.
Description of Work: Installed wall to wall carpet on second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Anne M.
04/2016
5.0
carpet installation, flooring contractor
  + 0 more
Excellent! Mohammed provided professional service from start to finish. Unlike the big hardware stores, you deal with one person start to finish. He takes your call, answers your questions in the store, comes to your house and takes the measurements. The team of installers were quiet, polite, and industrious. Great communication, advice, service, price. Highly recommend :)
Description of Work: Installed carpet and pad in master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Ronald M.
04/2016
5.0
carpet installation, flooring contractor
  + 0 more
They were excellent. They brought in a crew of 6 or 7 and had it done in no time.
Description of Work: I used A-1 Carpet & Tile to replace carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,126

Tara B.
01/2016
4.0
carpet installation
  + -1 more
Original quote was for one day of installation. However, as we neared the installation date the quote started to turn into 1.5 days which we were fine with so long as the installation was of good quality. The workers arrived at the house around 10am (which seemed a bit late to me) and it became quite clear by the afternoon that the work wasn't going to be able to be completed in one day. We were okay for them to return the next day but they also noticed by the afternoon that they didn't have nearly enough carpet to complete the work. Additional carpet needed to be ordered to finish 2 rooms and both stairwells at no additional cost to us. They returned in the middle of the following week with the new carpet and were able to finish the work. For some reason we now have a squeak in the floor of the master that wasn't there before the work was completed. The workers tried to remove it with lots of screws but it is still there. All of the carpet work was of great quality and we are very happy with the final result of the installation.
Description of Work: Removed existing carpet and pad in installed new carpet and pad in 5 bedrooms, bonus room, living room, hallway, and two stairwells.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$7,063

Response from A-1 Carpet & Tile
I made a mistake in figuring the size of the carpet needed to complete the job and it caused a delay in completing the job on time but It saved my customer $400 because I did not charge him for the extra materials and labor and he was ok with that.I appreciate their business and they appreciated the way I handled my mistake!

Katherine L.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
Excellent, Mohamed came out to my house to do all the measuring ahead of time, we went down to his store on South Blvd to make our selections, and his guys came out to do the installation. Very easy, and reasonable pricing. They worked really hard, it took them all day and they stayed until the evening to get it done. My new flooring looks GREAT and we are so pleased. It really changes the look of the whole house. Thank you A-1!
Description of Work: Replaced all carpet in house and replaced linoleum with vinyl flooring in two rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Daniel S.
11/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Mohammed and his team did an phenomenal job. They showed up exactly as promised, came prepared with all required materials and then did an outstanding job installing the tile. Since the work has been complete we have had numerous compliments about the looks of the job and also about the precision work that was done...much attention to the details and doing the job correctly was very obvious. I would recommend this company to anyone needing this type of work, and I will definitely use them again for another project.
Description of Work: Installed tile flooring in living room area. Customer supplied tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Karen T.
09/2015
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
They did an exceptional job and I am extremely happy with everything. In fact, I am a repeat customer. They also did work on my previous home. I would highly recommend them.
Description of Work: I had a custom home build. A-1 Carpet did the tile work for the bathrooms, the carpet for the bedrooms and the hardwood for the rest of the house. They also did the backsplash in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janette H.
03/2015
4.0
carpet installation, hardwood floor
  + 0 more
I am not real happy with the hardwood floor service, but I did not complain to them. It was not enough to complain about it. It was not the quality that I would have preferred. The owner was fine. I am not happy with the actual guys that did the work. I would probably not use them again in the future.
Description of Work: We used A-1 Carpet & Tile. They refinished our hardwood floors and installed carpet for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$3,500

Response from A-1 Carpet & Tile
I checked on the hardwood job myself,the member was fine with it except for a minor thing that was overlooked by the the sanding man.He did not stain the end of a shoe mlolding,the size of a penny and I offered her to bring him back and stain it for her but she said it was "not a big deal" and declined,so, we left it at that.I must admit that the sanding man was not the most personable guy I had working for me but he did a nice job specially staining the floor with the right color.He no longer works for me!I wish the member has said something to me.I would have done something to make her happy

JULIE H.
02/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
They did an absolutely fantastic job, start to finish. They pulled up the old vinyl flooring, fixed a crack in the concrete slab, installed tile, grouted, and installed quarter round molding (which they even caulked). We could not have asked for better service from A-1.
Description of Work: A-1 installed porcelain tile in my kitchen, laundry room, master bathroom and closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Ross C.
01/2015
5.0
carpet cleaners
  + -1 more
The actual they work they did was really good. It felt like the carpet looks like they are brand new. They were very professional and very helpful. The price was really good.
Description of Work: I used A-1 Carpet & Tile. They cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARTHA D & JOHN B.
12/2014
3.0
ceramic tile
  + -1 more
The tilers were very inexperienced in removing tiles from an old home. They had to use the small jackhammers to get the concrete and tiles up. The tilers did not have any plastic protection to keep the dust from going everywhere. They did not have a plan to dispose of the concrete. I had to solve both of those problems. The tile work was good, for the most part. They knew how to lay tile, with one exception. They left the seal in the shower tilting outward. This means that I couldn't put in a frame-less shower door because the company couldn't guarantee that it wouldn't leak outward. They did not offer or use any pencil molding to finish off the wall edges, I had to pay another company to come out and put that in for me. This is a really low end tile shop in my opinion, and I wish that I had gone a different route.
Description of Work: They removed tile from the floor of two small bathrooms and a shower. They also re-tiled the floors, a tub surround and a shower.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$4,800

Response from A-1 Carpet & Tile
I'm surprised about this review and this grade.I was there to oversee the installation almost on a daily basis.It was not an easy job but the end results was very satisfactory to the member.They wanted to do carpet for their bedrooms with us too.It is hard to please everyone,but I'll keep on trying!

JOSEPH P.
11/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Mohammed was very professional and easy to work with. We visited his store to talk thru the project and our options. He immediately came to our house and measured the rooms to complete the quote. He checked on the material availability and called us to set up the carpet replacement. His team showed up on time and were professional in all their activities. The next project was refinishing the hardwoods. Mohammed had scheduled the work several weeks out due to the size of the project. He called with an opening that became available a couple weeks earlier so we were excited. Again his team was on time and professional. We left them the key and left town for the weekend. Mohammed called us a few days later and informed us the work was completed and to let him know if there were any issues. We loved the flooring but did notice a few areas of concern. Mohammed immediately sent someone out to investigate and repair the spots we had been concerned about. We highly recommend Mohammed and his team for these services. Thanks for the great job!
Description of Work: Installed carpet in bedrooms and refinished hardwood floors in living areas including stairwells.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Lorraine W.
09/2014
5.0
carpet installation, flooring contractor
  + 0 more
They provided quality service and workmanship along with a top quality product. They had to do very little prep work and they installed the vinyl flooring. My floor is classy. I had one problem after it was installed: My husband moved the refrigerator back in and it snagged on the vinyl flooring We felt sick and scared that it would be permanent. The worker came back out as soon as he could and worked it back into place and explained that the floor should go back into place. I don't believe anyone can tell that happened. The flooring went back into shape. Thanks Angies List--I found them from your site!
Description of Work: This price included the product. Quality service and workmanship was provided along with a top quality product. They had very little prep that needed to be done before placing new Vinyl flooring down. And the flooring I chose is not only classy-but, it's very durable. The owner came out first and gave us a quick estimate. He was very professional. And he gave a good price. The professionals who came out and actually did the labor work worked efficienttly and answered all questions. They did a great job. And I would highly recommend them to anyone who needs this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Susan E.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
They did an excellent job. Mohammed was extremely helpful and efficient. I felt his prices were very reasonable and the quality of the carpet and padding was very good. His installers arrived on time, were careful and seemed to do an excellent job, and they cleaned up after themselves. It was a great experience from every aspect. I would highly recommend them.
Description of Work: Provided and installed new carpeting and new carpet pads in 3 bedrooms and a bonus room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Contact information

4612-A South Blvd, Charlotte, NC 28209

www.a1carpetandtile.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 7:00 PM
Tuesday:
9:30 AM - 7:00 PM
Wednesday:
9:30 AM - 7:00 PM
Thursday:
9:30 AM - 7:00 PM
Friday:
9:30 AM - 1:30 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Floor Cleaning and Waxing,
Carpet Cleaning,
Unfinished Carpentry,
Lighting

FAQ

A-1 Carpet & Tile is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 7:00 PM

Tuesday: 9:30 AM - 7:00 PM

Wednesday: 9:30 AM - 7:00 PM

Thursday: 9:30 AM - 7:00 PM

Friday: 9:30 AM - 1:30 PM

Saturday: 10:00 AM - 4:00 PM

A-1 Carpet & Tile accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-1 Carpet & Tile does not offer free project estimates.
No, A-1 Carpet & Tile does not offer eco-friendly accreditations.
No, A-1 Carpet & Tile does not offer a senior discount.
No, A-1 Carpet & Tile does not offer emergency services.
No, A-1 Carpet & Tile does not offer warranties.
A-1 Carpet & Tile offers the following services: Flooring - carpeting, ceramic tile, porcelain, natural stone, hardwood, vinyl, laminate, cork & bamboo. Hardwood sanding & refinishing
carpet cleaning and carpentry

Contact information

4612-A South Blvd, Charlotte, NC 28209

www.a1carpetandtile.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 7:00 PM
Tuesday:
9:30 AM - 7:00 PM
Wednesday:
9:30 AM - 7:00 PM
Thursday:
9:30 AM - 7:00 PM
Friday:
9:30 AM - 1:30 PM
Saturday:
10:00 AM - 4:00 PM