Carteret Heating & Cooling Inc

Description of Work: These guys would have gotten full A+ except they ended up mis-diagnosing a problem with my system which is why I dinged them on quality. They were initially trying to push me towards replacing one part on my outdoor unit. I had them hold off and when the issues I had observed started happening 30 minutes later they came back to the house and diagnosed it as another problem. I got a second opinion and neither of the issues identified were the root cause and had I taken their advice I would have spent a lot of unnecessary money. | |Having said all that I think my situation was probably slightly unique and I wouldn't expect they'd make similar mistakes with other systems which is why I still give them a B overall. | |

Description of Work: That money was only for a service call. But he did tell me what was going on with my vents and recommend another company that took care of that need. |

Description of Work: Sealed and cleaned our ductwork; tacked up insulation under our home that had fallen; strapped up a fallen branch duct; straightened ground cover; cleaned air handlers; sealed around each vent; replaced all vents that needed replacing; replaced air return grills and installed two new thermostats. They also put in a new access door under our home. They did an excellent job and within 1/2 hour of the workers leaving John Sr. arrived and checked behind all they did. Can't say enough good about the experience. Great job, professional and quality service.

Description of Work: Professional job. I thought 95.00 for service call was a little much as was 60.00 per pound for refrigerate,however; guess that's the norm for carteret county.

Description of Work: The above price includes an annual maintenance contract for our 3700 square foot home, with two systems, and the below noted items: | |Carteret checked our newly installed water furnace HVAC system to ensure that the installer, with whom we no longer have a relationship, installed the system properly and corrected any shortcomings that they noted. | |As a separate charge, Carteret also will be installing a sealed crawl space, with dehumidifier, for us soon. | |We are very happy with Carteret. What a difference from our previous HVAC company.

Description of Work: We have purchased 2 whole house systems from Carteret Heating and Cooling in less than 10 years. Their serviceman came down when water was leaking through the ceiling and said that the condensation lines should have been insulated. We were very disappointed at the arrogant response we received when we asked for help with repairs.