Rooter & Sons Plumbing is a full service plumbing company with over 18 years of experience, we can do it all. We have structured our business to provide top quality craftsmanship and a customer service experience second to none. So please give us a call we would love to introduce our family to you and begin building a relationship.
Chad Marion understood the problem, fixed it quickly, and made helpful recommendations for the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Myriam C.
05/2020
5.0
The worker was professional,courteous, friendly, and respectful of my home and property. He did a thorough job with which I was very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joe T.
05/2020
5.0
They were prompt,courteous and, professional. Very thorough and knowledgeable about my particular situation. I appreciate their willingness to tackle my problem and gave me outstanding service. Cannot recommend them enough!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Parker S.
04/2020
5.0
Rooter and sons did a great job. They made sure there wasn't a major issue and ended up not even charging me since there wasn't an issue. I can't recommend them highly enough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ed H.
04/2020
5.0
Prompt, responsive, excellent work. We needed to replace a failing Apollo water heater (manufacturer out of business) that provided hot water for both domestic use and forced air heating. Chad (the owner, who came to the job site and checked the completed work), and his plumbers, Eric and John, went well beyond the minimum, finding the best compatible replacement, installing it within 24 hours and identifying and replumbing, as part of the job, work on the piping and valves leading to and from the unit that had been poorly done by prior plumbers. The Rooter guys were easy to contact and to work with. I certainly would hire them again -- and I subsequently have, with the same excellent results and high satisfaction. (When trying to decide who to hire for the job, I was put off, at first, by the company name, which does not covey the scope of their experience and capabilities. They're really nice skilled, full service plumbers; thus the string of 5 star reviews they get from their customers.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ed H.
04/2020
5.0
Prompt, responsive, excellent work. We needed to replace a failing Apollo water heater (manufacturer out of business) that provided hot water for both domestic use and forced air heating. Chad (the owner, who came to the job site and checked the completed work), and his plumbers, Eric and John, went well beyond the minimum, finding the best compatible replacement, installing it within 24 hours and identifying and replumbing, as part of the job, work on the piping and valves leading to and from the unit that had been poorly done by prior plumbers. The Rooter guys were easy to contact and to work with. I certainly would hire them again -- and I subsequently have, with the same excellent results and high satisfaction. (When trying to decide who to hire for the job, I was put off, at first, by the company name, which does not covey the scope of their experience and capabilities. They're really nice skilled, full service plumbers; thus the string of 5 star reviews they get from their customers.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gerald H.
03/2020
4.0
Did a good job, though it did take a good bit longer than expected. I'll still recommend them to my associates.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Tim B.
01/2020
5.0
Same day service for a bad water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John U.
01/2020
4.5
Eric was very respectful and did a good job
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Joanie A.
01/2020
5.0
Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephen B.
01/2020
5.0
Very responsive and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marietta D.
01/2020
5.0
John is a very pleasant young man. I have a simple issue for him to fix. I would hire him again.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Jen T.
12/2019
5.0
Excellent service, nice bunch of guys doing professional work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,000
Mark J.
12/2019
5.0
Great work by the plumber. Will make them my go to from now on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dave L.
12/2019
5.0
Very focused on resolving the issue as soon as possible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara F.
11/2019
4.5
Was definitely impressed. Will keep them in mind for all my plumbing needs
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$250
Ellen S.
11/2019
5.0
A quick response from Chad at Rooter and Sons! He came on Saturday to replace a faulty valve and then installed our hot water heater on Monday! Will contact them again!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Nicole W.
10/2019
5.0
Very responsive to replacing my water heater! Kept me informed of where they were in the process along the way. Was able to go to work and leave when they texted me to be home In time for the repair instead of losing a day at work sitting at home waiting. Great customer service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elaine R.
10/2019
5.0
Chad reached out to me to answer my questions. The result was that no work needed to be completed. So he provided a free consultation. If I need work in the future, I will contact them, and also refer them to friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alison L.
10/2019
5.0
Staff were friendly, prompt and knowledgeable. When they were finished, they left the work area clean and neat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Daniel and Jodi C.
10/2019
5.0
They were professional. Always got here on time and finished the work quickly. They cleaned after themselfs.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
lorrie w.
10/2019
5.0
I had a great experience with Chad and his Rooter and Sons team. He was very courteous, professional and prompt in scheduling. Their pricing to replace the main water line was very competitive. It s an expensive repair that everyone would prefer to avoid and the prices from the different plumbing companies that I called varied widely. I ve called Rooter and Sons for two other repairs at different properties that we own since this first service and was equally pleased and will continue to use their services as needed in the future. They re definitely less expensive than using the large national and regional companies. Thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Randy H.
10/2019
5.0
Replaced the main water supply line from the meter to the house after a blockage or break occurred. Chad sent a tech immediately to investigate and he gave a quote on the spot. Chad then agreed to come over with a couple of helpers to run a temporary line above ground to get water supplied to the house again, that same evening! Went above and beyond expectation on this, and I gave him the job on the spot without getting other quotes. Other plumbers weren't going to come out and give an estimate until the next day. Chad and his workmen were extremely courteous, friendly, and respectful. I will highly recommend Chad and Rooter & Sons to any and all our friends and neighbors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,100
Chris A.
10/2019
5.0
Replaced my leaky hot water tank quickly, despite it being noon on a Saturday when I called. Quality work for a good price. Thanks Chad!