Rooter & Sons Plumbing

well, sewer cleaning company, water heater installer,

About us

Rooter & Sons Plumbing is a full service plumbing company with over 18 years of experience, we can do it all. We have structured our business to provide top quality craftsmanship and a customer service experience second to none. So please give us a call we would love to introduce our family to you and begin building a relationship.

Business highlights

8 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.9137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 137 reviews

Todd H.
06/2024
5.0
Great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve F.
05/2024
5.0
Needed two shut off valves replaced - came in with quality and professionalism that was greatly appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian E.
04/2024
5.0
Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim D.
01/2024
5.0
I needed to replaced my well pump recently so I hired Rooter & Sons Plumbing. John was outstanding!!!  He's very professional and courteous. The scheduling process and communication was also very good!!! I highly recommend Rooter & Sons Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shahab I.
08/2023
5.0
Amazing crew.. great response and real caring!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael E.
05/2023
5.0
Eric was helpful and personable from start to finish. He helped me figure out what choice to make for a replacement water heater and provided an estimate without sales pressure. The work quality looks great and the workspace was cleaned up after the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,005

Joe L.
04/2023
5.0
Professional and ontime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick F.
10/2021
1.0
The owner does not require his people to be vaccinated for Covid and plumber made comment of vaccines do not work. You expose your family by letting them in your home. Owner told me this in writing . And does not tell his clients.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Chris R.
04/2021
4.0
Other companies highballed the estimate then expected me to haggle down. Rooter and Sons initial estimate was lower than the others reduced estimates. My only issue was the installer didnâ t arrive until almost 40 minutes after the arrival window and I was the first appointment of the day. Great work, friendly and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharrice S.
02/2021
5.0
There was good communication with Chad. He sent out John G. who unblocked a sewer line. John was friendly, very professional, and communicated well throughout the process to keep me informed. John arrived within the expected time frame and followed covid-19 protocols. I will definitely contact them for any future services if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank M.
01/2021
5.0
They arrived on time and completed the work very efficiently.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Cynthia H.
12/2020
5.0
Fast service, friendly technician, diagnosed problem, reasonable quote on new water heaters. Answered all my questions. Still to schedule an installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hailey V.
10/2020
5.0
Arrived early and double checked their work. We will be using them from now on for our household.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
10/2020
5.0
Great work!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,950

Alfredo A.
09/2020
5.0
Very professional and quick. They knew what they were doing and worked hard to get ti done. They showed up on time and with the right crew. Everyone was very nice and we discussed details about the work and how it was going to proceed. They got the work done quick. I will hire them for my next project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,900

Cheryl P.
09/2020
5.0
Chad was awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl D.
09/2020
5.0
Called for leak detection after other plumbers who came to the home were not able to locate the leak from my first floor to my basement. The technician, Scott, not only found it in less than a half hour but also walked me through his actions - showing me where the pipes for things on the upper level such as bathroom, toilet and sink could be found on the lower level. . He explained the repair choices he was making and why. He ended by showing me how to check my main line outside if I suspected a leak. This will be helpful if there are any future issues. Another company specializing in leak detection quoted me over $550 for just two hours of searching for the leak. Additional $$ per hour if it took longer than the 2 hours allotted and said their earliest appointment was six days out. Rooter and Sons came the next day. Scott was on time. Upon finding the leak he also repaired it for half of what the other company had quoted for water detection alone. This was a very pleasant ending to what was a very stressful experience. Highly recommend them and intend to use them in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$268

CAROL ANN P.
08/2020
5.0
I was referred by another happy customer. Scott was great & very helpful in teaching me things too (iâ m a city girl & a 1st time homeowner!). Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leon A.
08/2020
5.0
Project: Well pump and electrical. Arrived on time, was efficient in diagnosis and repair completed. Would recommend

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$134

Jeff W.
08/2020
5.0
Could not have had a better experience. Would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,565

Lynn S.
08/2020
5.0
Very happy with the results. Worker was quick and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Justin Y.
07/2020
5.0
Great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray M.
06/2020
5.0
Very timely service, super fast and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hope S.
06/2020
5.0
A quick response and a quick repair. Great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2474 Walnut Street, Cary, NC 27518

Rooterandsonsplumbing.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed

Service Categories

well,
sewer cleaning company,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed

Yes, Rooter & Sons Plumbing offers free project estimates.
No, Rooter & Sons Plumbing does not offer eco-friendly accreditations.
No, Rooter & Sons Plumbing does not offer a senior discount.
No, Rooter & Sons Plumbing does not offer emergency services.
Yes, Rooter & Sons Plumbing offers warranties.

Contact information

2474 Walnut Street, Cary, NC 27518

Rooterandsonsplumbing.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed