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James Taylor Construction Inc

Roofing, Window Treatments, Gutters,

About us

James Taylor Construction Inc. was formed by James Taylor in 1989 originally as James Taylor Roofing. For 25 years we have successfully served the Triangle and surrounding areas performing different projects from home repairs to custom building and commercial roofing. Led by James Taylor, JTC has performed well over 5000 small and large renovation projects with over 5000 satisfied customers. At the end of 2013 James Taylor Construction expanded to include the Triad area which is being led by Bryan Sepich who currently resides in Winston Salem. In 2014 JTC added Kevin Beddingfield as a partner to offer services in window treatments products including interior shutters and blinds. Kevin comes to JTC with over 20 years experience in window treatment production and installation. Today our focus is on quick and reliable renovations for existing homes and businesses. Most projects we perform today are completed within a week. We were recognized as a super service provider for Angie’s List customers for four consecutive years with one of their highest ratings in the roofing, siding, window, and gutter categories. We are proud of this achievement and have continued plans to operate at the highest levels for service and workmanship. We have worked hard to develop and maintain what we believe to be a stellar reputation for great customer service, good work, and highly competitive pricing. We look forward to serving you now and in the future. Additional email - jtc@jtcroofs.com. Additional Contacts: Nat Taylor 919-395-8661 Award winning.

Business highlights

35 years of trusted experience

Services we offer

Roofing, Metal Roofs, Tesla solar, siding, exterior painting, gutters, wood repair, windows, interior plantation shutters and blinds, decks & flooring.

Services we don't offer

Foundations.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7559 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
5%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 526-550 of 559 reviews

Joseph P.
06/2014
5.0
decks, roofing
  + 0 more
unknown
Description of Work: James Taylor Construction (specifically Bryan Sepich) replaced the roof on my house. They fixed some pieces of the decking and installed the paper and architectural shingles for our roof. I COULD NOT BE MORE SATISFIED with the job they did. Bryan and his crew gave me a fair estimate, did not try and sell me more than what I needed, and delivered what they promised. One of the things I liked most is that he was in constant communication with me to make sure I was satisfied with the job performed. I could not be happier with the job they did and HIGHLY RECOMMEND them to anyone looking to get work done on their roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Ruth R.
06/2014
4.0
roofing
  + -1 more
unknown
Description of Work: Replaced the roof and several boards. It was just okay. They need to come back and repair the gutter they damaged. I would use them again, only if I was there to supervise the entire time.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$5,300

James I.
06/2014
5.0
roofing
  + -1 more
Very well
Description of Work: He was on time, and very nice. He assessed my roof and provided me a quote. I will definitely be using James Taylor to replace my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henessy W.
05/2014
5.0
roofing
  + -1 more
unknown
Description of Work: I purchased a Big Deal for a $505 Deposit for a New Roof. It has been great. The job is almost complete and the only thing left is the final walk-through. We are very happy and everything has been fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Maria E.
05/2014
5.0
roofing
  + -1 more
unknown
Description of Work: They came over and suggested someone else for the job. They were very helpful
Rating CategoryRating out of 5

Ala Jean S.
05/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

Lawrence J.
04/2014
1.0
roofing
  + -1 more
unknown
Description of Work: On April 11, 2014, James Taylor himself responded to my Angie's List request for a quote to replace my roof. As he left my house, he took my email address (he already had my phone number) and told me that he would send a quote (along with insurance and other information) directly. | |On April 15th, I received the following email from Angie's List: | |"Hi Lawrence Johnson, |Lawrence, It was a pleasure to meet you last week. Because of your proximity and the small size of the project we have decided not to offer a quote. Thank You for meeting with us and good luck. |Thanks, |James Taylor Construction" | |It appears that James told me one thing....changed his mind....and tried to cover himself (said politely) by telling me via Angie's List rather than directly by phone or email.
Rating CategoryRating out of 5

Response from James Taylor Construction Inc
We as contractor's have the right to refuse service to anyone that we do not feel comfortable doing work for whether they like it or not. This appointment was spent trying to professionally answer questions as this customer argued his beliefs about how a metal roof should be installed. His questions seemed to be geared towards trying to trick us into a response so he could say we were wrong. It was a very uncomfortable and frustrating appointment. We do not accept this grade as we were professional in performing this visit, showing up to the appointment on time, and were professional in turning this consumer down in a nice way. Just like any consumer a contractor has a right to turn down a job if it doesn't feel right. It is unfortunate that this consumer cannot see this. He is free to choose us or not choose us. We are free to do the same. If anyone was unprofessional in this brief relationship it was this consumer. James Taylor

Randall C D.
04/2014
4.0
roofing
  + -1 more
unknown
Description of Work: They replaced gutters and downspouts. In summary, the communication to schedule and plan the job was not a strength--more emails/phone calls than needed and a bit slow response and difficulty in nailing down the time to get a "A". The installation crew did a great job and addressed my need for some customization to accomodate rainbarrels.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$249

Wallace A.
04/2014
3.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$500

William B.
04/2014
1.0
roofing
  + -1 more
See above.
Description of Work: Didn't show up to check out my needs on the day he said he would. Didn't call either. I then called Mr. Taylor, and he came out the following day. He said he was very busy, but said he would be able to do the work in about 2 or 3 weeks. I said OK. After 8 weeks of no contact, I sent emails to his partner and also his company website asking them to call my cell number. Still no response!! I give up. I want my $249 refunded. William Bauer

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$249

Response from James Taylor Construction Inc
I dropped the ball on these customers. They bought a coupon for installing gutters. However, the work was for custom repairing on the gutters and downspouts for a specialty sunroom. Because of this only I (the owner) could do this work. In retrospect I should have turned it down and told them to get a refund because I personally am too busy to do this type of work. Regardless, the communication was poor and the grade was deserved. We have since finished the work. We hope the customer is satisfied with the end result.

Jill W.
03/2014
5.0
gutter repair
  + -1 more
unknown
Description of Work: They put gutters on my house and did a minor carpentry repair job. They did good work and I was pleased with the experience. |

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Sally R.
03/2014
5.0
roofing
  + -1 more
unknown
Description of Work: We bought the Angie's List deal for a new 30-year architectural roof, with the old removed and patched. We paid some on top of the deal, due to the size of our roof and that we asked for a new ridge vent system. But we knew the cost after the estimate, which still proved to be a good value. | |The roof looks great, as do the vents. They arrived before 8am on the designated day and were done before 6pm. Bryan came and inspected it again the next morning, even picking up a couple missed nails and scraps. As with any outdoor work, we had to reschedule with the wet weather, but I preferred the roof be put up when it could be done well. I would use them agian.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Nick Y.
03/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Do not remember the date of service or the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas C.
03/2014
5.0
gutter repair
  + -1 more
unknown
Description of Work: It was a Big Deal for $249 for 50 Feet of High-Capacity Gutters or Downspouts.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mr. Lewis L.
01/2014
3.0
handyman service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

CONWAY L.
09/2013
5.0
roofing
  + -1 more
ok
Description of Work: closed hole squirrels had made in eves

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jeanne H.
08/2013
5.0
gutter repair, roofing
  + 0 more
Great!
Description of Work: Tightened up my gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Forrest H.
08/2013
5.0
handyman service, roofing
  + 0 more
Good to work with
Description of Work: Light construction

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Scot S.
08/2013
1.0
roofing
  + -1 more
unknown
Description of Work: I received an initial response from the provider via the Angie's List message system on July 23. The provider stated that someone would come by my home some time by July 27 to review the job and that the work would be scheduled for July 31. I sent a reply with directions to my home due to my home being new and not on any GPS/map systems. I also asked if I needed to be home for the initial visit/review. I received no response to my message. Nobody came by my home for the review by July 27 (that I am aware of), and no work was scheduled for or performed on July 31. I then called the provider (Mr. Woody) on August 1 for some type of update as to what was going on. He did not answer his phone, and I received voice mail. I left a message, mentioned what his message had stated about the schedule, that nobody had come by the house and no work had been performed, and asked that he call me to let me know what was going on. It is now August 5, and I still have received absolutely no email or phone call in response to my inquiries. It only takes a few seconds to send a quick email or make a quick call to say "Sorry we're a little swamped" or let the customer know whatever is going on, and due to the lack of response of any type I am no longer interested in doing business with James Taylor Construction/Ed Woody.
Rating CategoryRating out of 5

Response from James Taylor Construction Inc
Unfortunately, when big deals are run we are at times overwhelmed. A glimpse of our reviews illustrates that sometimes customers fall through the cracks. Our very few negative reviews which are overwhelmed by a majority stellar performance primarily originate from this fact. After a bid deal runs we are typically overloaded for a couple of weeks. All consumers should consider this if they option to take advantage of any big deal run by any company on Angie's List. Patience can be required and an extra phone call or two made to ensure that they have not been overlooked. This practice allows the consumer to take advantage of what is usually a very good deal which tends to be sought after by many. Overlooking any customer including (removed member name) is not purposeful. We are simply a small business that is growing quickly. We attempt on a daily basis to make all our customers and potential customers a priority. We apologize for the inconvenience. JTC Team

Carroll H.
04/2013
5.0
roofing
  + -1 more
unknown
Description of Work: See above. The provider was honest and after inspecting determined I did not need the service. I appreciated his honesty.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dennis M.
04/2013
5.0
roofing
  + -1 more
Well

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro
$150

Sh A.
03/2013
5.0
handyman service, roofing
  + 0 more
it went well
Description of Work: Caulking, new screen for porch and doggy door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$260

Mary S.
02/2013
5.0
decks, handyman service
  + 0 more
Please see above
Description of Work: The company indicated the job I needed done was not one they felt they had the equipment to do, I appreciated their forthrightness and honesty
Rating CategoryRating out of 5

jamaal S.
02/2013
5.0
handyman service
  + -1 more
They did a good job.
Description of Work: I had a big deal for $199 for Door & Window Winterization / Air Leak Seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLINE A.
01/2013
5.0
roofing, replacement windows
  + 0 more
Great.
Description of Work: What a great service. Paul and Scott came and reviewed the job with us. They went from room to room reviewing our needs and making recommendations. Then they performed the work in a timely manner. We have had the opportunity to deal with many service individuals in our 19 years at this residence. We have never had service like the two of them provided. Thanks for your recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Contact information

102 Southbank Dr, Cary, NC 27518

http://www.jtcroofs.com/

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Window Treatments,
Gutters,
Windows,
Siding,
Decks and Porches,
Exterior Painting,
Skylights,
Unfinished Carpentry,
Homebuilders,
Hurricane Shutters,
Warranty Companies - Non-Home

FAQ

James Taylor Construction Inc is currently rated 4.7 overall out of 5.
James Taylor Construction Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, James Taylor Construction Inc offers free project estimates.
Yes, James Taylor Construction Inc offers eco-friendly accreditations.
No, James Taylor Construction Inc does not offer a senior discount.
No, James Taylor Construction Inc does not offer emergency services.
Yes, James Taylor Construction Inc offers warranties.
James Taylor Construction Inc offers the following services: Roofing, Metal Roofs, Tesla solar, siding, exterior painting, gutters, wood repair, windows, interior plantation shutters and blinds, decks & flooring.
Foundations.

Contact information

102 Southbank Dr, Cary, NC 27518

http://www.jtcroofs.com/