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James Taylor Construction Inc

Roofing, Window Treatments, Gutters,

About us

James Taylor Construction Inc. was formed by James Taylor in 1989 originally as James Taylor Roofing. For 25 years we have successfully served the Triangle and surrounding areas performing different projects from home repairs to custom building and commercial roofing. Led by James Taylor, JTC has performed well over 5000 small and large renovation projects with over 5000 satisfied customers. At the end of 2013 James Taylor Construction expanded to include the Triad area which is being led by Bryan Sepich who currently resides in Winston Salem. In 2014 JTC added Kevin Beddingfield as a partner to offer services in window treatments products including interior shutters and blinds. Kevin comes to JTC with over 20 years experience in window treatment production and installation. Today our focus is on quick and reliable renovations for existing homes and businesses. Most projects we perform today are completed within a week. We were recognized as a super service provider for Angie’s List customers for four consecutive years with one of their highest ratings in the roofing, siding, window, and gutter categories. We are proud of this achievement and have continued plans to operate at the highest levels for service and workmanship. We have worked hard to develop and maintain what we believe to be a stellar reputation for great customer service, good work, and highly competitive pricing. We look forward to serving you now and in the future. Additional email - jtc@jtcroofs.com. Additional Contacts: Nat Taylor 919-395-8661 Award winning.

Business highlights

36 years of trusted experience

Services we offer

Roofing, Metal Roofs, Tesla solar, siding, exterior painting, gutters, wood repair, windows, interior plantation shutters and blinds, decks & flooring.

Services we don't offer

Foundations.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7559 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
5%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 151-175 of 559 reviews

LaVerne H.
09/2014
5.0
roofing
  + -1 more
Jim Taylor came to inspect the problem we thought was a downspout problem. He explained that it was really a drainage problem below the surface which is work he does not do. He referred me to a drain expert. It turned out in addition ro the drains the retaining wall needed to be taken down and replaced. I got four quotes on that total work. I will not need Mr. Taylor's services so I want a refund on the "big deal" I paid for. Mr. Tay lor was honest about the situation and I certainly would use him if downspouts were my real problem.
Description of Work: Provider told me that my problem was stopped up drains below the surface not the downspouts. I do not ineed his service so I request a refund.
Rating CategoryRating out of 5
Yes, I recommend this pro
$249

Scott J.
09/2014
5.0
roofing
  + -1 more
I worked with Bryan to set up and install a new roof for my house. Bryan was very easy to work with, responded via email and phone. The new roof looks good, the installer guys were hard working and respected the rest of the house. I'm not an expert on roofs, but so far (2 weeks post install) everything looks good and no problems! Would reccomend and use them again!
Description of Work: Installed a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Stephen F.
09/2014
4.0
gutter repair
  + -1 more
Never heard from the contractor. This makes Angies list look bad. You have given them a high rating yet they don't respond to customers trying to get work done.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$279

Response from James Taylor Construction Inc
Unfortunately, this customer's purchase was made when we ran a window treatments big deal and his purchase was buried under a ton of emails on the message center. The message center is not the best tool for us. There is no search function and its easy to overlook customer's there. It is much more difficult to deal with than the standard email. We try to look back every few days to ensure this does not happen but it still does now and then. This customer had the option to call or email us directly or in the message center for a follow up as most customer's do. He chose to get a refund. Regardless, it was our fault for missing him and we apologize for the inconvenience.

Pam B.
09/2014
5.0
roofing
  + -1 more
The add ons were a little out of my budget. The communication with the provider was excellent!
Description of Work: Roofing

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,999

kelly C.
09/2014
4.0
roofing
  + -1 more
The company was not very responsive to scheduling the work. My guess is that they had a large response from the coupon and had more business than they knew what to do
Description of Work: Replaced my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$6,500

Brian S.
09/2014
1.0
roofing
  + -1 more
Gave them a call Monday. Left a voice mail requesting a call back for service. Two business days later...... nothing. I saw a few others had the same issue and the company responded with some stuff about running specials etc etc... and I decided to try anyways. I really don't care about the excuses on running your operation. Lack of communication cost you a customer, 6 grand in service, and netted you a bad review.
Description of Work: Didn't return phone call requesting quote for work

Rating CategoryRating out of 5
responsiveness
1.0


Response from James Taylor Construction Inc
We have no record of this customer calling us so we have offered him no excuse. I, James Taylor have the main line as a cell phone and my cell line listed on Angie's ' list. I do not recognize this customer's name or address as any who has left any message. If he did it is possible the message could have been garbled. I suggest in the future he simply make a second call or send an email. The message could have been garbled, It could have been accidentally erased which I have done in the past. When we call customers and they don't respond we simply call or email back. Its not that hard. We have no regrets for "missing out on the work" for members like this who casually grade us with an F while we do our best on a daily basis to communicate with all our customers as efficiently as possible. We're happy to serve the 40 plus members this month who work with us and understand the demands of the business when a small company like ours stays busy all the time and communicates with 20-30 customers on a daily basis. We enjoy working with nice people.

Elizabeth .
09/2014
3.0
handyman service
  + -1 more
That service turned out okay. He did something for me as far as the sink upstairs. There were some problems still afterward. The work he did contributed to some mold that we had later on. He was responsive and I don’t remember him being late to do the service.
Description of Work: I purchased a deal from this company for $299 handyman for a day.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$299

Rowan B.
09/2014
5.0
roofing
  + -1 more
James Taylor Construction truly deserves all of the many accolades it has received to date, and then some. The reroofing was professionally handled from beginning to end. Ed arrived at the appointed date and soon followed up with an estimate. He also came by at one point and left shingle samples on our door so that we could research the options and make an informed choice. A date/time was scheduled and his crew arrived even earlier than anticipated to set up. They worked 12-13 hours, well into dusk. Even though there was a small amount of work to be completed the next morning, they cleaned the area as if the work was finished. Once they were completely done, you really could not tell that a job of that magnitude had taken place, except for the fact that the house looks beautiful!! Thank you, James Taylor Construction, for your Angie's Big Deal, and for doing such a great job.
Description of Work: Replaced roof on 1,762 square ft. two-story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Steve P.
09/2014
5.0
window treatments
  + -1 more
It worked really well. They were very professional and did the job well.
Description of Work: I purchased a Big Deal for $199 for $500 Worth of Custom Shades, Blinds, Shutters and More

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$199

Melinda C.
09/2014
5.0
roofing
  + -1 more
The installer Kevin was very personable and professional; he called to give us a time he would be here and arrived then had the shutters installed without difficulty. We only installed shutters on our 1st floor townhome, but already had Kevin measure the other rooms so we can just call him when ready to do those rooms in a few months. The shutters look great and make the room look more open.
Description of Work: After measuring and ordering the shutters 6 weeks earlier, they were installed today as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

elizabeth G.
09/2014
5.0
roofing
  + -1 more
I saved thousands of dollars with this company. James Taylor Construction was my fourth and final estimate. Same materials as competitors but $2k-$3k less. Bryan Sepich was my contact person. He was quick to show up and respond quickly to any question. I preferred on-line contact for any questions and for estimate. This proved quick and efficient. Clean-up crew showed up twice to make sure all debris including nails were removed. Nails in yard and driveway were only glitch but was quickly addressed with two visits with rolling magnet.
Description of Work: Removed and disposed of existing one layer roofing shingles. Removed rotten wood around skylight. Installed Rhino Wrap underlayment. Installed starter strip around roof perimeter. Installed 30-yr Colonial Slate Certainteed shingles in architectural fashion, overlapping for wind protection and appearance. Installed new exhaust pipe collars. Cleaned up debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

eric G.
08/2014
5.0
roofing
  + -1 more
Everything went well from start to finish. Work was performed when promised and end product was delivered as promised. Very professional and easy to work with!
Description of Work: Roof Replacement with architectural shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Michael F.
08/2014
5.0
roofing, siding
  + 0 more
Had some trouble getting together due to them being so busy but James was very professional and apologetic about it. When he inspected the roof he identified two areas while another contractor had only identified one, feel confident the second one James identified was the major source of the problem. Quickly repaired (two days later), no leaks now despite torrential rains in August.
Description of Work: repaired flashing, siding which was causing roof leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Grant S.
08/2014
3.0
roofing
  + -1 more
I have been contacted twice from the contractor via email. However I still have not heard from the contractor, he has not dropped off samples and I still don't have a date to get the work done. At this point I am just getting my money back and will not be doing business with him.
Description of Work: $3,999 for a New Architectural Shingle Roof with Warranty

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0

$3,999

Response from James Taylor Construction Inc
When we run the big deal we are always overwhelmed for a few weeks. The customer was contacted, the roof was quoted and the installation was put on the schedule. He sent an email to us for an update and it was simply overlooked and buried below many other emails. We ask all customer's to exercise patience when any company runs a big deal.. We generally get a big response that overwhelms us for a few weeks. It does not mean the customer is not a priority. We apologize for the inconvenience.

Vanessa C.
08/2014
2.0
roofing
  + -1 more
They indicated they would start the following week and then put it off twice and I have not heard anything back in regards to my emails sent through Angie’s List messaging.
Description of Work: They came out and provided an estimate.

Rating CategoryRating out of 5
responsiveness
2.0


Jessica K.
08/2014
5.0
replacement windows, window treatments, doors
  + 1 more
Kevin was very professional during the quote and installation of work. Scheduling was easy, and we even texted back and forth about appointments, which was very efficient. Window treatments installed are high quality and met my expectations. I would definitely use James Taylor Construction in the future for gutters, storm windows, and additional window treatments. Glad I found them through Angie's List!
Description of Work: Installed window treatments on 4 windows and the front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Sarah P.
08/2014
1.0
roofing
  + -1 more
It didn't go at all since the company never physically contacted us. The biggest surprise was that the company is located two blocks from our house!!!!!. Do not use this company. I really do not see how anyone could as they never contact you. Also the company lowered their price on the same deal two weeks after we bought the deal.
Description of Work: absolutely nothing. Auto answer from the company after the deal was paid for.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$3,999

Response from James Taylor Construction Inc
When a company runs a big deal and there is a big response sometimes that company gets overwhelmed and customers are overlooked. This is not purposeful. It's simply human error. We ask all customers to exercise patience to any company that runs a big deal. If the deal is good we temporarily get overwhelmed. We are a small company. Patience ensures the customer gets the good deal and pays less. This customer was on the schedule. Unknowing of the review she was contacted on the day she got a refund and graded our company to schedule the installation. We apologize for the inconvenience. The deal for the RDU area was not lowered. I'm not sure what this customer saw. We also have an office in Winston Salem. They also ran a deal around the same time which may have had a lower price or covered more square footage and she may have seen this deal. It did not apply to the RDU market nor did we run another deal here that had a lower price.

Rene O.
08/2014
5.0
roofing
  + -1 more
Great customer service. Friendly and on time and would recommend this company to everyone!! Definitely I will be using this company to replace my roof next year.
Description of Work: Roof Repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Wanda B.
08/2014
3.0
roofing, replacement windows
  + 0 more
There were gaps in the back door that should have bee winterized. Air still gets in.
Description of Work: Sealed windows and doors

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$199

john H.
08/2014
5.0
roofing, replacement windows
  + 0 more
The experience was great! Bryan is extremely personable and his team is professional. The roof is beautiful. We are looking at new windows and will use this company when we decide to have them installed.
Description of Work: Put a new roof on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Fiorella H.
07/2014
5.0
roofing, gutter repair
  + 0 more
When you buy the coupon you are asked to put dates of when you want service performed, those dates are not really for that but for them to come our and assess the job. When they came out they, they stated that they would need to then schedule the job for a week or so later and that the job required additional cost. Since I was on a timeline, they worked with me and tried to get it done by my drop dead date when their team did finally come out. At the end, they did not charge me the additional $100 since they put in the amount of gutter listed on the coupon. The two young men that came out were very courteous and professional. They worked focused and got the job done quickly. The gutters look great. They worked with me to make the gutter fall in a way that would not interfere with our recreation area and so it would drop into our rain barrel. They cleaned up after themselves. All in all I am pleased with the service and the gutters. We had heavy rain the next day and they held their own. thanks for a job well done.
Description of Work: Put in gutters to back of house and addition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$279

Deborah M.
07/2014
5.0
roofing
  + -1 more
Bryan Sepich was great to work with. The project went well from start to finish. All clean-up was included in the price. The project was completed on time and on budget. The roof looks great and we have experienced no issues.
Description of Work: Removed old roof and replaced with new architectural roof and ridge vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,635

Christopher J C.
07/2014
5.0
roofing
  + -1 more
Frankly, the only negative was the multiple phone calls it took (at least 3) to get a response. It seems they had some internal communications management issues that got straightened out, as well as some staff on vacation. James Taylor personally came out and gave a very clear and professional assessment. Their bid was very competitive. I would have chosen them but had another roofer I knew better through friends that was willing to negotiate hard in the end. I would consider James Taylor and his company again for other services.
Description of Work: Asked to provide an estimate for a roof replacement project at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Jia Lin C.
07/2014
5.0
gutter repair, roofing
  + 0 more
Because the place to install the gutter on the left side of my house is slanted to the back, the water could not emptied through the front down pipe, which is originally designed to be there. After calling James, he sent two guys to install an additional down pipe on the other end of the gutter, and solved the problem perfectly. And he did not even charge me for that. I am very much appreciate the service. That is why I upgraded my review.
Description of Work: Replaced the gutters in front and left side of my house, which is about 50 feet long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$289

Shane P.
07/2014
5.0
replacement windows, doors
  + 0 more
The service went well. The technician did a great job and he was very professional. I had no issues with scheduling and he showed up on time.
Description of Work: I purchased a deal for Door & Window Winterization / Air Leak Seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Contact information

102 Southbank Dr, Cary, NC 27518

http://www.jtcroofs.com/

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Window Treatments,
Gutters,
Windows,
Siding,
Decks and Porches,
Exterior Painting,
Skylights,
Unfinished Carpentry,
Homebuilders,
Hurricane Shutters,
Warranty Companies - Non-Home

FAQ

James Taylor Construction Inc is currently rated 4.7 overall out of 5.
James Taylor Construction Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, James Taylor Construction Inc offers free project estimates.
Yes, James Taylor Construction Inc offers eco-friendly accreditations.
No, James Taylor Construction Inc does not offer a senior discount.
No, James Taylor Construction Inc does not offer emergency services.
Yes, James Taylor Construction Inc offers warranties.
James Taylor Construction Inc offers the following services: Roofing, Metal Roofs, Tesla solar, siding, exterior painting, gutters, wood repair, windows, interior plantation shutters and blinds, decks & flooring.
Foundations.

Contact information

102 Southbank Dr, Cary, NC 27518

http://www.jtcroofs.com/