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Indoor Environmental Systems Inc

Energy Efficiency Auditing, Insulation, Air Duct Cleaning,

About us

IES, Inc., is locally owned and has been in business for 23 years. Steve McLeod and Lori Medlin are the owners. Mr. McLeod has been in the business of building science for 25 years; he has two patent pending products and is the creator of the EcoSmartCarbon Furnace Filter. IES, currently has 14 employees. IES is an approved contractor for Duke Energy Progress & Advanced Energy. IES is a member of the Raleigh Chamber of Commerce. Our EcoSmart products and services make your home more energy efficient, with improved air quality, reduced carbon footprint and improved resale value. IES provides energy audits, air quality assessments, and EcoSmart Products and Services. IES provides mold remediation, lead abatement, and radon mitigation. IES installs breakthrough technology with radiant barrier crawl spaces and attics. IES is exclusive dealer for CleanSeal; non-toxic mold coating, which has a life time warranty. IES can retrofit your home to make it more energy efficient, with improved air and water quality.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Energy efficiency and indoor air quality assessments, environmental remediation, building air sealing, attic radiant barriers, air duct cleaning & sealing, sealed crawlspace, filtered fresh air ventilation.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
6%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 126-147 of 147 reviews

Donna J.
01/2016
5.0
energy audit
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$79

phong T.
12/2015
5.0
energy audit
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Barbara B.
10/2015
5.0
basement waterproofing, energy audit
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Barbara E.
10/2015
5.0
energy audit
  + -1 more
unknown
Description of Work: Biannual service. Changed all filters, changed filter covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Laurel V.
09/2015
5.0
energy audit
  + -1 more
unknown
Description of Work: Great. They gave me some ideas for energy efficiency options but did not try to upsell me on anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Indoor Environmental Systems Inc
Thank you for the taking the time to write a review. We look forward to working with you in the future!

Lynne A.
02/2015
5.0
energy audit
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$79

Anthony L.
01/2015
5.0
energy audit
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony L.
10/2014
5.0
energy audit, heating & air conditioning/hvac, insulation, air duct cleaning
  + 2 more
.
Description of Work: Removed all air duct insulation (attic and crawl space); cleaned, sealed and re-insulated all ducts; removed all crawl-space insulation; removed mold, cleaned/sealed floor/joists, installed new insulation;sealed crawl space from ground and outside; added fresh air supply to HVAC system and supply air to crawl space; sealed and added new insulation to attic. House dust and odors have been eliminated, and cooling costs for the 3 HVAC systems have been cut in half. IES provided a significant credit for finishing the job sooner than anticipated. Work crew was very responsive. IES staff was very knowledgeable and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,650

Response from Indoor Environmental Systems Inc
Thank you so much for taking the time to write this review. Customers like you keep our business going strong! I am so glad to hear that your heating/cooling bills have been dramatically reduced. Thank you for being a valued customer. Steve and the I.E.S. Crew!

Derek R.
10/2014
4.0
insulation, energy audit
  + 0 more
unknown
Description of Work: Removal of insulation, coating of all walls and ceilings with plastic like coating, and cleanup.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

James M.
10/2014
4.0
insulation
  + -1 more
They were pretty good.
Description of Work: We talked about insulation, they didn't really do any services per say. We talked about different environmental things.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill K.
07/2014
5.0
drywall, energy audit
  + 0 more
unknown
Description of Work: They tested for mold spores throughout the house, identified locations that required remediation, corrected the cause of moisture that allowed spores to grow, removed all affected drywall and replaced the drywall. When unexpected events occurred, they addressed each situation promptly, fairly and professionally.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Response from Indoor Environmental Systems Inc
It was our pleasure working with you, we appreciated your patience and understanding!! The I.E.S. Team!

Peter V.
04/2014
5.0
insulation, energy audit
  + 0 more
unknown
Description of Work: seal and insulated crawl space

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

George P.
04/2014
5.0
energy audit
  + -1 more
unknown
Description of Work: I purchased the big deal for $99 for Whole House Energy Audit and Air Quality Assessment.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matthew G.
03/2014
5.0
energy audit
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Greg S.
06/2013
5.0
energy audit
  + -1 more
It went well.
Description of Work: They came and did the inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

cheryl M.
08/2011
4.0
unknown
Description of Work: I pretty much paid this company to come out and give me a quote for outlandish services. I emailed them back and questioned what they did other than walk around and look. No tests were run to check my air quality or efficiency. They returned and did an air quality test and found heavy levels.
Rating CategoryRating out of 5
Yes, I recommend this pro

Angie K.
10/2010
5.0
basement waterproofing
  + -1 more
Great crew and job well done
Description of Work: Crawl space under house was moldy, with mushrooms growing. House always smelled musty and it was affecting allergies. In less than a day the crew cleaned and sealed the crawl space, installed fresh air intake and left a spotless jobs site. No hint of musty smell in the house. Should have done it a long time ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Krista S.
05/2009
5.0
air duct cleaning
  + -1 more
Fantastic. Steve,Miguel, and the team are all sweethearts. You can tell they are passionate and genuinely care about you and your problem. Seriously, this team knows how business should be done. Treat people right, show you care, do a quality job. The house smells fresh and clean already.
Description of Work: IES came out to clean and seal my air ducts. I was having a mold problem esp. in my living room area and the smell was pretty back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Krista S.
05/2009
5.0
dryer vent cleaning
  + -1 more
Again, fantastic. Steve, Miguel, and team did an outstanding professional job. They actually saved me from having a fire hazard, as there was a hole in the line to the outside, and lint was being blown into the crawl space, and I didn't know it.
Description of Work: IES cleaned the dryer vent and line, and installed a water dam barrier to prevent debris and water from getting in the outside vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda G.
12/2008
5.0
Fantastic. I called Steve to have him come assess mold and water discovered in our crawlspace earlier this year when the gas co. had to fix a gas line under the house. Made an appt. for an inspection. It was a half-hour past the appt. time so I called Steve and I guess he'd marked down our appt. on the wrong day, but he came out right away and waived his usual $150 inspection fee because he was late. He gave us 2 estimates by email within a day along with pictures he'd taken, one for a "band-aid" repair and the other for full remediation, which he recommended if we planned to stay in the house for a few years, which we do. He gave us a credit incentive for booking the job within 7 days of the inspection and completion within 30 and by not paying by credit card. We decided to go with the full remediation because the crawlspace was disgusting and he said it was one of the worst he'd ever seen, which we knew already. He then sent a confirmation email. I had noted on my calendar to call him about a week before they were to start to talk over some details, but he called me first for the same reason. The crew was great; very professional, polite, and they did not leave one speck of trash behind. After they finished you could not tell anyone had been at our house and that a ton of rotten insulation and other disgusting debris had made its way across our yard into their truck.
Description of Work: Removed water/fungal affected items from crawlspace: floor joist insulation and ground moisture barrier. Removed crawlspace fungal growth by HEPA vacuuming and brushing. Wet wiped exterior of air ducts. Applied anti-mold coating (CleanSeal) to wood surfaces, which has a manufacturer's lifetime warranty. Installed moisture barrier to entire crawlspace scaled to all support columns and seams. Sealed crawlspace perimeter wall. Installed foil-faced insulation to perimeter. Installed door stop framing, insulation, gasket and double latch to crawlspace access door. Installed band joist insulation. Installed runner from access door into drawlspace adding padding and protection to moisture barrier on entry and to the furnace (resists water, mold, insects, fire). Installed crawlspace supply vent with backflow damper and Filtered Fresh Air Ventilation System. Replaced main return air duct which was rusted, laying on the ground, and full of dirt. Cleaned inside air ducts and sprayed them with mold and rust resistant paint. Cleaned air handler unit. Repaired 2 small plumbing leaks found during remediation (with our pre-approval).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Response from Indoor Environmental Systems Inc
HI, I ENJOYED READING YOUR REPORT. FROM THE BEGINNING YOU WERE ABLE TO GRASP YOUR SITUATION AND WHAT NEEDED TO BE DONE. THANK YOU FOR FILING YOUR REPORT AND FOR THE OPPORTUNITY TO BE OF SERVICE. STEVE MCLEOD

Mike O.
10/2008
5.0
basement waterproofing
  + -1 more
Unbelievable! We're actually using the work as a selling point for our home. You could live in our crawl. Attention to detail, professionalism and cleanup was top-notch.
Description of Work: Examined crawlspace for water damage and signs of mold. Didn't find any mold but found 2 disconnected drainage pipes in the crawlspace and three downspouts not connected around the houses exterior. Provided detailed estimate, including pictures of problem areas. Dug a trench connecting three exterior downspouts, connected drainpipes in crawlspace to expedite removal of water and installed vapor barrier in crawlspace. The vapor barrier will prevent any mold growth, improve air quality in the house and improve efficiency of HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Indoor Environmental Systems Inc
HI, IT'S BEEN A PLEASURE WORKING WITH YOU. I GREATLY APPRECIATE YOU TAKING THE TIME TO SUBMIT THIS REPORT. IT'S REWARDING TO PULL TOGETHER ALL ASPECTS OF A SUCCESSFUL PROJECT: INSPECTION, COMMUNICATION, OFFERING THE RIGHT SERVICES, CRAFTSMANSHIP, CUSTOMERS FOLLOW-UP AND CUSTOMER SATISFACTION. YOUR UNDERSTANDING OF THE PROJECT AND WILLINGNESS TO LET US DO IT AND REPORTING THAT TO AND ANGIE'S LIST HELPS MY COMPANY AND OTHERS WHO MAY USE OUR SERVICE. THANK YOU FOR THE OPPORTUNITY TO BE OF SERVICE - BEST OF HEALTH AND HAPPINESS TO YOU AND YOUR FAMILY. STEVE MCLEOD

Contact information

924 W Chatham St, Cary, NC 27511

http://www.indoorenviron.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Energy Efficiency Auditing,
Insulation,
Air Duct Cleaning,
Dryer Vent Cleaning,
Home inspection,
Mold Testing & Remediation,
Water & Smoke Damage,
Radon Detection & Reduction

FAQ

Indoor Environmental Systems Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Indoor Environmental Systems Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Indoor Environmental Systems Inc does not offer free project estimates.
Yes, Indoor Environmental Systems Inc offers eco-friendly accreditations.
Yes, Indoor Environmental Systems Inc offers a 5% senior discount.
Yes, Indoor Environmental Systems Inc offers emergency services.
Yes, Indoor Environmental Systems Inc offers warranties.
Indoor Environmental Systems Inc offers the following services: Energy efficiency and indoor air quality assessments, environmental remediation, building air sealing, attic radiant barriers, air duct cleaning & sealing, sealed crawlspace, filtered fresh air ventilation.

Contact information

924 W Chatham St, Cary, NC 27511

http://www.indoorenviron.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM