Clear Choice Windows

Was very satisfied both times with the quality of the product and the expertise of the installers. Bob was very straight forward and honest. When there was any issues Bob took care of them immediately and completely to our satisfaction.

It is difficult to find a business that would be interested in replacing just one window and do it for a reasonable price. Our window had to be replaced very quickly within a week and a half because we were leaving town. Bob was a pleasure to deal with. He did as he said day by day and hour by hour. It took a week to have our custom-made window ready and a few days later it was replaced. We even had time to have our security system put a contact on the new window before we left town.

It was a breeze!!! The guys that came out were just great...very professional and courteous. They worked very hard the entire time and never left the property....not even for lunch. They were here 1 1/2 days....the first day 10 AM until about 5:30 PM. The second day they were here from 9:20 AM until about 2:30 PM. They were the neatest group I have ever dealt with...cleaned up behind themselves and there was no trash of any kind left behind. They showed me how the windows worked, how to clean them and promptly answered any questions I had. The owner, Bob, was wonderful to work with. He explained everything in a way we could understand and we felt he was very honest. He truly appreciated our business and let us know it. He doesn't take his customers for granted. He gives them a quality window and stands behind them. He believes in customer satisfaction and we could not be more satisfied with Clear Choice Windows!!!

Very happy with installation and windows. All windows in our house were replaced. Installers were efficient and neat. We love the new windows!

Excellent. Bob Maceda arrived on time to look at the job and his quote was about half the price of a prior quote. Windows were ordered immediately and were installed within 2 weeks. The crew were extremely professional and hard working. They also took great care not to damage gardens on the outside or furniture on the inside. Did a very good job cleaning up as well. Would definitely use Clear Choice again and would recommend Bob Maceda to anyone looking for window replacement. So reliable and professional!

We interviewed seven replacement window firms in Raleigh. We got per window quotes for installed replacements ranging from &175 to $1300. The vendors ranged from snake oil sales reps to "snooty, you're not worthy of our windows" types. Bob Maceda, the owner, came to our home and demonstrated real experience in the business. His presentation highlighted real differentiators in replacement windows. Some options we selected and others we passed on. In particular, I was impressed by his acknowledgement of the fact that middle of the road windows are now pretty good and his firm differentiates by offering a good (not the best in the market) installed expertly. Bob's installer have worked for him for more than a decade. They were pleasant, spoke english as their first language and did an excellent job of leaving our home clean post installation. Any issues that arose: Installers arrived an hour late to begin the work; One window was missing an internal flashing; and bill included one up-charge that we challenged. All three issues were resolved quickly with no challenge from Bob. I recommend his work and his line of replacement windows. We plan to use him for the upstairs replacements next year.

Not well. The salesman/owner was nice but condescending to a woman. I did a lot of homework and comparisons. This company was way overpriced-- made claims of lead (five other estimators did the same review and tests and none found lead) which added to the cost, and made claims of requirements that fit his product (and we're not the same as those recommended by my advisor, an engineer, or found in independent reviews of best product requirements for vinyl replacement windows). Southern Exposure had a far superior product (including steel sash reinforcements, better insulation, and composite spacers between the two lowE glass panes) for less cost.

I did some research on the windows category on Angie's List. Clear Choice windows has a very high rating and most detailed reviews. Some other companies also have good reviews but they have some non-informative reviews. I was impressed by all the positive comments left for Clear Choice and decided to make a call. I was scheduled 9am in the morning the second day. And Bob appeared in the front door at 8:59am (maybe 9 in his watch). Bob showed me details about his material and product. Very impressive presentation. Bob told me his price would not be the lowest nor the highest, but I found his quote was very reasonable. I actually scheduled an estimate with another company (who also has high ratings in this category) on the same day. And Bob's price was much much better. I initially quoted for 8 windows, but I decided to add more windows. Called Bob again in the morning and he agreed to come over at 12pm the same day. Again Bob showed up exactly on time and gave me the estimate. I called several other companies and none of them had such quick response. During our conversations, I found Bob was knowledgeable, easy to communicate with, and a considerate gentleman. It's Bob's personality that won the deal. I decided to go with Bob. The arrival of new windows took around three weeks. When Bob scheduled the installation date, he told me it would probably take two days. The crew was supposed to arrive between 8:30am and 9:30am, but Dominique knocked the door at 8am. A little bit early but better than late. And the team worked the whole day (literally, from 8:30am to 7:30pm) to finish the installation, taking merely 40 minutes for lunch. The installation is hassle free and professional. Overall I am very pleased with the new windows and would like to call Bob again in the future. I intended to give an A+ but Angie's list does not have this option. Thank you Bob!

Everything went great, from the consult to completion. Everyone involved was very friendly and professional. I could tell they took pride in their work.

Bob came out one afternoon last minute and gave us a quote for either replacing three windows in our bedroom/bath, or 12 windows that needed replacing in the back and sides of the house. He was happy to give us quotes for both options (depending on how much we could afford), and there was no pressure on sign, pick or decide that day. No pressure is very important to us, since it says to us that he believes in his product and prices and doesn't need to put pressure on people to get business. He took the time to show us the window sample, and how things work. We ended up agreeing to buy the windows from him, and signed the contract. Installation was done when the windows came in, and was a breeze. Quick, professional and courteous installation all the way around. No complaints at all, and I would recommend Bob to anyone looking for windows.

I first met the owner Bob at one of the many home shows my husband and I attend here in Raleigh. We were looking to contract with a company specializing in window replacements. Since we elected to replace all of the windows in the house and garage, we wanted to make sure we hired the right company. A company that we can trust as we had a bad experience in the past with another contractor. Right from the start, Bob amazed me with his positive attitude, his caring nature, his knowledge of his product and of course, the price of the job. We still went on to interview other companies, since that was the suggested method, although I knew then that we wanted to hire him. The job was started and completed on time. No mess, no fuss and I absolutely love my new windows. Everything Bob had said about my windows was true. Easy to take care of, pretty and I'm saving on my electric bills!! Thank you Bob!!

After initial contact with the company, I never received any follow-up communication. End of "Story."

We were pleased with Bob and his crew. Bob provided us with a comprehensive assessment, and gained our confidence to move forward with his offer. We appreciated his being on time for our appointment, his professional dress and his experience. To cap it off, we were pleased with the quality of his product and his ability to save us time (by helping us understand how his product and business stood out from the other sources we had pre-selected through Angie's List). Our installation experience was also very positive. Bob's crew of 3 (Nate, Chad and Yaz) were early on the 1st day of installation and worked through 'til dark, completing the job in 1-1/2 days vs. the 2 days we expected. They checked with us during the process, were friendly and cleaned up well after both days. Additionally, the crew made sure we understood the operation of the windows and cleaned them thoroughly after installation. As the result of such a positive experience, we consulted with Bob about our next objective, replacing our gutters. We moved forward with Clear Choice for that project as well.

Bob came to our home and was very information about his product, provided a demonstration and an estimate. He was able to set up the installation date that we needed. His crew arrived promptly on the day of installation and got right to work. They placed drop cloths in front of all of the windows to collect any debris. They also dusted any surfaces that were close to the windows after they completed the installation. The installers cleaned up inside and outside of the house at the end of the day. On the day of the installation, Bob came by to make sure everything was okay and that I was happy. I noticed that one of the windows had a defect in the window pane and pointed that out to Bob. He immediately called his manufacturer to get a replacement. When the replacement came in, he brought it out himself and installed it. I highly recommend Clear Choice Windows. I don't think you can get better customer service. Bob is dedicated to making sure you're happy with the purchase and the work. I have more windows to replace and will be contacting him to replace those also.

Clear Choice did a great job for us from coming out to show us their product through the estimate and then setting up the installation date we needed. The workmen did a great job and cleaned their work area very well. They actually replaced windows in our upstairs so they worked in the house. All work was done promptly and clean up was great. I have already talked to them about possibly replacing our downstairs windows in the future

We chose Clear Choice Windows North Carolina Replacement windows for several reasons. 1) The NC franchise owner, Bob Maceda, is knowledgeable, available, and respectful, has integrity, and is a perfectionist. He is pleasant to work with and keeps his commitments to installation date, quality, and availability. Bob has worked in window manufacturing and knows and understands what is required to make a quality window. After talking with Bob we had no doubts about his integrity and the quality of the windows. He follows government requirements to check for lead-based paint and installed our windows in accordance to these regulations. 2) We know we received a high quality window at a fair price. 3) Bob does not sub-contract out the installation. He has trained his crews to work to his high standards. They are efficient, responded amiably to questions, and reviewed the operating instructions. They sealed the windows outside with insulating foam, inside with acrylic caulk, and cleaned the newly installed windows inside and out as well as surrounding walls, floor, and exterior areas before leaving the job site. They installed 18 windows in one day, one room at a time. 4) The windows are easy to operate and make our home quieter and warmer. The exterior aluminum wrapped window trim gives our home a beautiful ?face lift?. The windows have a lifetime warranty which, should we move, can be passed on to the purchasers via a certificate from Clear Choice. Clear Choice was the Right Choice for us!

Everything about Bob's company is first rate, happy with no reservation

We got several estimates but thought the quality of windows was better than the others. Bob Maceda, owner of Clear Choice Windows was very responsive and gave us a very thorough explanation of how the windows were constructed and operated. He returned all calls immediately and when we asked for some time to think about his proposal, was most gracious. The cost was a little higher than we had hoped it would be but felt it would be worth it. We enjoyed working with Bob and love our new windows! Clear Choice was certainly a great choice for us!

We contacted Clear Choice for an appointment and they came out within the week. Bob himself gave us a demonstration of the windows and the installation process. We were so impressed that we set up an appointment to install the following week. Bob's men showed up on time and completed the installation in less than three hours. They did an excellent job and the windows look great. We plan to hire Clear Choice again to replace additional windows in our home. Highly recommended.

The experience was fantastic. They were the only company that I called that answered right away. I left voicemails with numerous other companies and heard back from only one or two of them. Bob Maceda , the owner, came out the next day and accommodated my schedule which was fantastic. He was very professional, very engaging and clearly a true believer in his products. His explanations and samples were extremely helpful as he was able to truly show the difference of why his product was superior. He clearly knew his stuff, and wouldn't bash other companies or their products, but just explained why his was a great option. We discussed options as far as doing a couple now and then a couple later but once Bob showed me the price and what all was included in the price, I was sold. I actually ended up calling the other two companies that I had scheduled to come out and cancelled on them. The day of installation arrived, the crew was very professional and just a down to earth good group. They knocked out the project (9 windows in total) in about a half a day. They discarded the old ones, wrapped the trim (even replaced several rotted pieces) in aluminum, caulked and sealed the inside and outside of the windows and cleaned up making it look like they never arrived.. except for the fact that I had an immediate and what I would consider a very impressive upgrade to the look of my home. These windows are extremely solid, well built, have all the features you could ask for in a window. The screens are discrete but the most durable screens I've ever seen, the windows operate so easily and without having to strain to open or close. They are double hung and cleaning is an absolute breeze. The ones I got are about an inch thick and the sound proofing and insulation that they provide is remarkably noticeable. I would highly recommend this company, from Bob to his crew, these guys are extremely meticulous, have a high attention to detail and honestly care about the service and product they provide. All this and with a superior product at an extremely good price!

After having 3 different companies come out to our house to give us estimates to replace 18 windows, I met Bob Maceda of Clear Choice Windows. The other salesmen were extremely pushy, couldn't answer all my questions regarding the process of replacing my original wood windows with energy efficient vinyl windows. Two of the salespeople presented their price and when I told them they were too expensive, they dropped prices if we would sign a contract that day. I do not appreciate their high pressure tactics. Bob told us that he doesn't play games with his customers. He gives you his best price up front and explains in detail what you are getting for your money. No need to negotiate a good price and great value upfront. Bob called me the night before our meeting and said he will be at my house the next day at the agreed upon time. When he arrived, his appearance and manner were very professional. He first explained his extensive experience in the window industry. He then went on to tell us about Clear Choice's national presence and how they leverage their buying power to give his customers a great value. After two hours of listening to Bob and asking questions, my wife and I felt that we learned more about windows than with all the previous 3 salesmen combined. We decided to go with Bob Maceda and Clear Choice Windows. Bob told us that it would be 2-3 weeks to have the windows manufactured and be delivered to his warehouse, then his office would call to schedule installation. Sure enough, we got a call 2 weeks later that our windows were delivered to the warehouse and would be installed later that week. His installers were very pleasant and efficient. They placed drop-clothes underneath every window to catch all of the debris that could fall, protecting my carpets and hardwood floors. Bob arrived at my house to check on the installation while the work was in process. When the job was completed, the installers went around the house to make certain they did a thorough clean-up inside and out. The lead installer; Trace, reviewed the operating procedure on the windows with my wife and me. He presented us with the warranty and customer satisfaction survey. This is a company that certainly understands how to deliver a great product and service. We love our new windows and look forward to lowering our energy bills in the coming months and years. We are very satisfied and highly recommend Bob Maceda and Clear Choice Windows.

They did an excellent job. Bob the owner was very responsive, patient, professional, and answered all our questions. They were very accommodating, I was very pleased with the service over all. I would definitely recommend them.

They arrived early and began to set up quickly. After introducing themselves and looking around the property they began to prep the windows for removal by taping plastic around the inside of all the windows. This allows them to remove the windows from the outside without getting dust and debris in the house. They removed and discarded all the old screens and windows and replaced them with vinyl windows. The windows were sealed and caulked and when dry they were tested for proper function. After all the waste material was cleaned up from the site they came through to make sure all the windows worked and showed me again how they function. The job looks great and the house has a nice clean look. The sun is shining in brightly without the excess heat to raise my power bill. I look forward to the lower energy costs and the ease of keeping them clean. Thanks very much Bob and the rest of the crew. money well spent.

Bob came to my house for an estimate. Bob called back several times. I decided to have the job done, He came over a few days later, reviewed very comprehensively exactly the product I was getting and the installation procedures. We selected the date,I paid my deposit and the windows were installed on the exact date we decided. The operation was flawless.

.From initial consultation to completion of the replacement project everything went superior.