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CertaPro Painters® of Cary & Apex

Interior Painting, Exterior Painting, Pressure Washing,

About us

Cost is determined by the job. Additional phone numbers - (800) 462-3782, (919) 422-0595. Additional fax numbers - (877)806-0595 Additional DBAs - Broadway Construction Services Inc, CertaPro Painters Ltd. Additional contact name - Daniella Braglin

Business highlights

25 years of trusted experience

Services we offer

Painting. Stucco. Drywall Removal. Deck Staining. Power Washing. Light Carpentry. Color Consultation.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.593 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 76-93 of 93 reviews

Laurel W.
03/2022
5.0
interior painters
  + -1 more
Very satisfied with the work.
Description of Work: We purchased a house (unseen) during the pandemic for a cross-country move. The CertaPro consultant was knowledgeable, professional, kind, reliable and made the process as easy as possible. We had the entire inside of our house (1800 sq feet) painted, including walls, ceiling and all the trim. When the painters arrived and the existing trim paint was not as expected, they communicated clearly and effectively and readily adapted to an updated plan to ensure things went well. The quality of the work was exceptional. HIGHLY RECOMMENDED!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Michael H.
05/2016
5.0
interior painters
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John J.
05/2016
5.0
interior painters
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ellen B.
03/2016
5.0
interior painters
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan P.
01/2016
1.0
interior painters
  + -1 more
unknown
Description of Work: To make a long story short.......they absolutely sucked! Contacted them numerous times. No response. Paid $1000, but they weren't even worth that. Totally UNPROFESSIONAL!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CertaPro Painters® of Cary & Apex
Members reading this review, please understand that this was a very unfortunate situation. Once the projected started the member tried to leverage negative reviews to receive work at a discounted rate. As a business we strive to satisfy all our client’s needs. After 6 months of going back & forth with the member we came to the realization that our partnership was not a good fit. This is never an easy decision, especially considering the issue was not with the paint nor the paint application and we still agreed to a considerable discount even though they were pleased with the rest of the work done. Before leaving our profile please take some time to review our most recent stellar reviews and understand that if we do work for you, you will be satisfied. If you have any further questions, please give me a call, I would love to speak with you. Bob Troxler, Owner CEO 919-369-5319 Daniella Whitley Office Manager 919-422-0595

Max P.
01/2016
5.0
interior painters
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CertaPro Painters® of Cary & Apex
Thank you for taking the time to share your review! We appreciate the opportunity to have worked with you on your home. Please keep us in mind with any future painting projects. We also have a great referral program so feel free to send any neighbors, friends and/or family our way.

Deborah R.
01/2016
2.0
drywall, interior painters
  + 0 more
unknown
Description of Work: Setting up the process (painting interior upstairs and exterior trim) was great, the workers were very nice however a bit sloppy and I had to have them back several times to get things cleaned up and fix missing areas. I am still finding paint splatters and paint on windows. while responsive to my requests it was rather frustrating that there wasn't better quality control by the management team. |

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$5,000

Response from CertaPro Painters® of Cary & Apex
My name is Daniella and I am the office manager here with CertaPro Painters of Cary-Apex. I wanted to thank you for taking the time to share your honest feedback. Be it good or bad, we always welcome the feedback of all our customers as we are always striving to practice continuous improvement. I recall after sending your invoice and encouraging you to contact us with any concerns you did so and I would like to think that we were quick to respond. Our production manager also confirmed your email response to him as being very impressed with the crew going the extra step during the touch ups. I apologize for all of the frustration the touch ups resulted in and agree that quality workmanship should not require touch ups at all. Your words have not fallen on deaf ears and we are currently working on making a few tweaks to our current work process to ensure more quality control. I would like to reassure you of your warranty and encourage you to feel free to follow up when ready to further address any remaining issues.

Nick M.
06/2015
4.0
interior painters
  + -1 more
unknown
Description of Work: Still working with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Craig W.
02/2015
5.0
interior painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Perry T.
01/2015
5.0
drywall, interior painters, woodworking
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

jane C.
10/2014
5.0
house painters, interior painters
  + 0 more
unknown
Description of Work: exterior painting of my house. It wasn't the cheapest bid we received, but felt good about their responsive bid and the gentleman who met us at the location was the determining factor. He made us feel confident from beginning to end.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,069

A Dean H.
10/2014
1.0
interior painters
  + -1 more
unknown
Description of Work: This was the worst house painting or home improved I've ever experienced. Shoddy, unacceptable quality of repair work and painting quality. I can post pictures if needed. The original quote was fine. The final price was almost 4 times higher. I had to continuously check their quality and then call with questions and complaints. The work crew didn't speak English. A 2500sq.foot house took 12 weeks to complete. Frequently didn't show up when they said they would or they didn't show up at all. I still have all the paper work and photos to back up what I have stated.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$15

Annetjie M.
05/2014
4.0
interior painters
  + -1 more
unknown
Description of Work: They just gave me a quote for work, but was $2000 more expensive than the painters that we ended up using. The ratings given is for the work related to the quote, not for the actual work done. They did not do any painting for us.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$8,000

robert R.
02/2013
5.0
interior painters
  + -1 more
fantastic!
Description of Work: painted exterior of home and some wood repair, they did everything they said they would do at the agree upon price. the work performed was excellent and i would definetly recommend them to every one looking to have paint work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from CertaPro Painters® of Cary & Apex
Thank you for your wonderful comments!

LORRAINE R.
10/2006
5.0
interior painters, wallpaper removal
  + 0 more
They came on time, put plastic over everything, even put plastic up between the kitchen and living room. There were four men doing the job first day. Second day, there were 3. Sanding all walls and priming them for paint both kitchen and bath. They cleaned up every day. Final day finishing touches were put on and I was asked quite a few times if I was happy with the job and if there was anything else that they could do. Very courteous and good workers.
Description of Work: Took off original wallpaper (20 years old) in kitchen and bathroom. Sanded walls, painted both rooms. Quite a bit of work seeing that wallpaper adhered to the wall board - evidently the walls were never primed before paper was put up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,962

VALERIE M.
08/2006
5.0
house painters
  + -1 more
Certa Pro arrived on time, did a GREAT job, very professional, and most of all at a really good price! They also pressure washed the house before painting, something none of the other paint companies offered to do when they gave me an estimate.
Description of Work: Pressure washed and painted exterior of house, including trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

SAM K.
08/2006
5.0
interior painters
  + -1 more
Very prompt, Very neat and clean, very complere great looking job.... Crew was very careful
Description of Work: Painted interior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Randy O.
08/2006
4.0
house painters, pressure washing
  + 0 more
Three man crew worked the job. Original schedule was for 7/31 start and estimate was approx 4 days to complete. Company called to ask if they could begin on 7/28 which I agreed to. Work began on Friday, continued on Saturday, Monday, and then completed on Tuesday (on schedule). Crew foreman was pleasant to work with and was knowledgeable in all aspects of the job. He took care to explain the work and to ensure that all color choices were well understood (the job estimate was fairly detailed in this area as well). In general, the crew exceeded my expecations on overall job quality. The crew arrived on time, worked until about 5 or 6pm each day, and straightened up the work area prior to departing. Overspray was usually taken care of quickly and in general the work area was maintained in good condition. The price was a bit high but the job went well and I did not have to worry that something was not getting handled. I believe that I received my $$ worth so rating PRICE as B.
Description of Work: Repainted exterior of home. Began job with a pressure wash to clean existing surfaces. Used same color on masonite siding, new color on soffit, facia, and corner boards. Also replaced several pieces of damaged masonite and water damaged facia. Work included house, free standing garage, playhouse, and doghouse. 4 free standing structures, 16 total wall surfaces. Also stained and applied polyurethane to front door. Removed gutters at my request (they will be replaced in coming months). Large surface (siding) paint was applied via sprayer and the trim work was mainly brushed. Two coats on trim work due to changing color from grey to white on many of trim surfaces. This increased cost by about $700.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Contact information

539 James Jackson Ave, Cary, NC 27513

http://cary-apex.certapro.com/?source=Angie

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Exterior Painting,
Pressure Washing,
Drywall,
Finished Carpentry and Woodworking,
Wallpaper Removal,
Decks and Porches,
Deck Maintenance,
Siding,
Wallpaper,
Plaster,
Concrete Driveways

FAQ

CertaPro Painters® of Cary & Apex is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

CertaPro Painters® of Cary & Apex accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, CertaPro Painters® of Cary & Apex offers free project estimates.
Yes, CertaPro Painters® of Cary & Apex offers eco-friendly accreditations.
No, CertaPro Painters® of Cary & Apex does not offer a senior discount.
No, CertaPro Painters® of Cary & Apex does not offer emergency services.
Yes, CertaPro Painters® of Cary & Apex offers warranties.
CertaPro Painters® of Cary & Apex offers the following services: Painting. Stucco. Drywall Removal. Deck Staining. Power Washing. Light Carpentry. Color Consultation.
N/A

Contact information

539 James Jackson Ave, Cary, NC 27513

http://cary-apex.certapro.com/?source=Angie

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM