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Rice's Glass Company

Glass and Mirrors, Windows, Auto Glass,

About us

Rice's Glass Company is a locally owned and operated business, founded in 1959. We offer many services, including, auto glass repair, residential glass replacement, shower doors, as well as tabletop glass.

Business highlights

66 years of trusted experience

Services we offer

Insulated glass manufacturing & replacement, shower door manufacturing & replacement, residential glass services, auto glass, commercial storefront systems


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 76-100 of 111 reviews

Bill C.
08/2017
5.0
glass repair, replacement windows
  + 0 more
Great great
Description of Work: Replace window unites with cracked seals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rosa S.
06/2017
5.0
glass repair
  + -1 more
awesome job!
Description of Work: Replaced broken glass in exterior door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian B.
07/2016
5.0
glass repair
  + -1 more
unknown
Description of Work: Installation of a frameless shower in our master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,213.43

Alan K.
06/2016
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Wendy K.
02/2016
5.0
glass repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynne S.
01/2016
4.0
glass repair
  + -1 more
unknown
Description of Work: new shower enclosure

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Mary Q.
01/2016
5.0
glass repair
  + -1 more
unknown
Description of Work: Very prompt with response for quote as well as performing the needed work. They were finished before another company even returned my initial call. I highly recommend this company!
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia R.
12/2015
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Replaced broken double-pane window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

Jerome B.
12/2015
4.0
auto glass, glass repair
  + 0 more
unknown
Description of Work: New windshield

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michael J.
12/2015
5.0
glass repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

PANDIAN N.
08/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: Rice Glass installed a new shower enclosure partial frameless and it is very sturdy and good quality product. Initial person came and took the measurements and provided estimate, then scheduled installation went smooth. I have called them up again for different work to repair shower leak, the did good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Margo P.
07/2015
4.0
glass repair
  + -1 more
unknown
Description of Work: They promised a screen door by the end of the week. I went there, and it had not even been started. They apologized, but I had to wait nearly another week before it was done. That said, they did another excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro
$107

Charles E.
06/2015
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Fabricated and replaced glass in two windows and an entrance doorway that had seal failures. This long term supplier was very fast responding to my online inquiry, sales rep was knowledgable, quote was fair, installation crew were exceptional in their professionalism and expert work, and solved an unexpected dimension problem in the field. One item for improvement would be for sales rep to acknowledge receipt of my order by email. I almost went to another firm absent word from him on scheduling and confirming the order

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Michael B.
05/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: Removed large wall mirror from bathroom, prior to remodeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John R.
03/2015
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cecelia S.
03/2015
5.0
doors, glass repair
  + 0 more
unknown
Description of Work: Installed frameless shower door and a mirror.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay W.
02/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: Installed stainless steel grab bars around toilets and in shower stalls for 2 bathrooms. I don't remember what I paid; this work was done about 8 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amber C.
02/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: We had Rice's install the large glass enclosure around our bathtub and shower. Jeff came out promptly for a free estimate and measured the area. He used tape on our tile, so as not to put marks on it, which we appreciated. He sent the estimate via email. We received 3 estimates, and Rice's was the best -- they were also the best rated and most well-known company. Perfect! | |When I called with some questions, Jeff answered them all patiently and even sent along some extra information when I didn't understand something. The actual ordering process was a breeze. | |When the glass arrived, Brad called promptly to set up an appointment for installation. The team arrived at the designated time. The guys were friendly and they got right to work. | |The quality of the product and the work is just great, exactly what we were looking for. Our entire interaction with Rice's has been pleasant - from the estimate, to the scheduling, to the actual work, and even to the billing. We will recommend them to anyone, and we'll use them again if we have future glass needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Richard W.
02/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: Replaced glass in a window

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Daniel P.
01/2015
4.0
glass repair
  + -1 more
unknown
Description of Work: They installed a semi-frameless shower enclosure. Dealing with Rice's is like stepping back in time. Overall, that is a good thing. I had old-fashioned interactions with almost everyone I dealt with--very friendly, and nice finished product. What I didn't appreciate was how long everything took (scheduling for measurement and then installation)--I had to initiate phone calls to them on more than one occasion to make sure the process continued to move along. But overall, it was a positive experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,195

Grant S.
01/2015
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

MARCELO A.
03/2007
5.0
glass repair
  + -1 more
The window was replaced quickly (a week's time) and cleanly.
Description of Work: We had Rice's Glass reinstall a glass custom built windowpane in our dining area. Rice's Glass had installed approximately 20 new panes in the home 9 months ago when we inspected the home and found many of the window seals to be broken. One of these new panes got a crack in it, not due to their installation, but probably due to screwing a handle too tightly into the glass pane.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190.5

ROBIN H.
10/2006
5.0
auto glass
  + -1 more
After a rock cracked my windshield I called Rice's. They were able to give me a same day appt. To have it replaced. However, I forgot to call my insurance company, so they waited while I did so at their store. They spoke with the claims person and faxed them the info. Then I went away for 2 1/2 hours and came back to find a brand new windshield (which was even upgraded to a tinted top portion). I only had to pay my deductible, and I was ready to go.
Description of Work: Auto windshield replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

HUGH K.
10/2006
5.0
screen repair
  + -1 more
They are excellent, a large company that is highly professional. Quick service.
Description of Work: They repaired some screens for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

JEFF S.
10/2006
3.0
replacement windows
  + -1 more
They were prompt in coming out to measure the space, but then informed us that they do installation, but would not be able to reframe the area to take a new window. We hired a carpenter separately, who framed the area. Rice's came out an installed the window, but then the carpenter had to come back and finish the molding and outdoor framing.
Description of Work: Had a new vinyl window installed in a brick house, replacing an old wood-frame window.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$350

Contact information

107 Lloyd St, Carrboro, NC 27510

www.ricesglasscompany.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Glass and Mirrors,
Windows,
Auto Glass,
Doors,
Screen repair

FAQ

Rice's Glass Company is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Rice's Glass Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Rice's Glass Company does not offer free project estimates.
No, Rice's Glass Company does not offer eco-friendly accreditations.
No, Rice's Glass Company does not offer a senior discount.
No, Rice's Glass Company does not offer emergency services.
No, Rice's Glass Company does not offer warranties.
Rice's Glass Company offers the following services: Insulated glass manufacturing & replacement, shower door manufacturing & replacement, residential glass services, auto glass, commercial storefront systems

Contact information

107 Lloyd St, Carrboro, NC 27510

www.ricesglasscompany.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM