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Roof Doctor Of The Carolina's Inc.

Roofing, Roof Cleaning, Radon Detection & Reduction

About us

We feel that we have one of the best quality controlled companies in the area. We DO NOT subcontract work out, all of our work is done by employees of Roof Doctor. This ensures a consistent product that protects your home.

Business highlights

26 years of trusted experience

Services we offer

Replace roof, leaks, inspections, skylights, metal & flat roofs.

Services we don't offer

Commercial flat roofs

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.962 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 62 reviews

Jane M.
05/2017
5.0
roofing
  + -1 more
Excellent response and work.
Description of Work: A few Shingles came loose in hurricane and about 5' of shingles flew off at the drip line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen P.
03/2017
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol T.
09/2016
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth H.
06/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Found them to have good rating on angies list....I see why, they were 1st rate all the way thru the job......plus a great warranty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,100

Denise M.
03/2016
5.0
roofing
  + -1 more
unknown
Description of Work: My roof is only 3 years old. WE found a leak and called the Roof Doctor - they accessed the situation, made some recommended changes, did not solve the leak, called them back and it looks like the leak is fixed now. No problem getting them to come back out.
Rating CategoryRating out of 5
Yes, I recommend this pro

Arthur S.
02/2016
5.0
roofing, roof cleaning
  + 0 more
.
Description of Work: Mended flashing on roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Robert & Kathleen M.
01/2016
5.0
roofing
  + -1 more
unknown
Description of Work: I asked him to re roof our house. I am waiting for a bid
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan H.
11/2015
3.0
roofing
  + -1 more
unknown
Description of Work: Patched roof but patch was unsuccessful. Roof still leaks.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from Roof Doctor Of The Carolina's Inc.
[Member name removed], I am sorry that we were unable to repair your roof on our initial attempt, leaks can sure be frustrating. I spoke to James who was out to see you and he informed me of the many locations you were having issues. As you know, it does not take much for water to find its way in and reek havoc. In some cases like yours we will try to simply seal up areas that appear to be suspect, many times this will work however sometimes we will need to take a further step. I am sorry for your frustration, please contact us if we can help to try and remedy this or any other situation. Jay Lach

Marlene L.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Repaired roof soffit torn off from storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joseph B.
08/2015
2.0
roofing
  + -1 more
unknown
Description of Work: They didn't.....

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$485

Response from Roof Doctor Of The Carolina's Inc.
Mr. [removed member name], This is Jay Lach owner of Roof Doctors. I wanted to follow up with you after seeing our poor grades given to us and find out what had gone wrong. I have sat down with our service tech who you were dealing with, to try and understand the situation. It appears there was a misunderstanding in the follow up after the initial meeting, causing him to believe that he was waiting on your call after you spoke to your insurance agents. I apologize for the misunderstanding and we will work on making sure we follow up in all matters. Thank you for your feedback. Jay Lach

Thomas B.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Removed two layers of old asphalt shingles, replaced 150 ft of rotted fascia board, added new GAF architectural shingles and new skylight. Great job, superior workmanship, workers and business owner were a joy to work with, overall an outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

Ronald N.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Patched roof leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Steve H.
05/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
04/2015
5.0
roofing
  + -1 more
unknown
Description of Work: They fixed a leak in our roof and provided skilled and professional service. We have recommended them to our neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne W.
12/2012
4.0
roofing
  + -1 more
No work has been yet, we only got an estimate.
Description of Work: All we got was an estimate, no work has been done yet. The person who came by was very professional and we will probably work with this company in the future.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn M.
10/2012
5.0
roofing
  + -1 more
VERY GOOD! See complete details above
Description of Work: We purchased a home in Pawleys Island in June of 2011. It is our winter home now and plan to make it our main residence in the future. After a severe storm in early summer of 2012, we had some interior water damage from the roof area and around the dormers on the third floor. It is very difficult to locate good, honest and reliable contractors from long distance (our primary residence is in Ohio at this time). We had lots of people in the area give us names of contractors they knew. But, in interviewing these suggestions, we found that none of them had references and any proof of workmanship. So....having Angies List in the area of our home in Ohio, I joined Angies Lists for the area in South Carolina. After selecting two roofers to contact, we had the best response from Roof Doctor and proceeded to hire them to completely replace our roof and secure it against further problems. They were very helpful. Made several appointments to examine the problems, evaluated what the best solution would be and gave us a complete estimate on the job from start to finish. We were very confident with Roof Doctor and are extremely happy with the job they have done. The estimate was exactly what we paid. The communication and response time was great and we highly recommend Roof Doctor to anyone needing a Roof Contractor in the coastal area of South Carolina. The company is very professional and wonderful to work with. Thank you, Roof Doctor, Marilyn & Joel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Tom H.
07/2012
5.0
roofing
  + -1 more
He was very good. He seemed very efficient. When I called him to check on something, he was here within hours. The men were very helpful and all gentlemen. I recommended them to my neighbors.
Description of Work: I used the Roof Doctor of the Carolinas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Marie E W.
09/2011
5.0
roofing
  + -1 more
I had to play phone tag for a day or two, but I am glad that I did not give up and go elsewhere. Once they came out for the estimate, they came to do the repairs sooner than I had anticipated (lots of people with hurricane damage around here). They did exactly what they said they would do, charged exactly what they told me they would. And they left no trace of having been there except for the actual repairs done!
Description of Work: Drip edge installed, areas sealed and new shingles put down where necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

RAYMOND M.
09/2011
5.0
roofing
  + -1 more
I obtained his name from Angies List. Made appointment for estimate - arrived exactly on time. When awarded the job, set date for commencing the job and started on date and time. Purchases materials from company that delivers to the roof. Roofing crew, all work and no play. Workmanship is superior, conduct above reproach and cleaned up 100%. Labor guaranteed for several years. Mr Lach is a personable, forthright individual who knows his business, tells it like it is, does what he says he is going to do , is prompt and delivers a quality product for the money. His was the lowest bid received of eight submitted. A personal comment to Angie's list: Why do you ask for amount of money spent? This is a competitive business and you are asking to reveal to his competitors what his bid was?
Description of Work: Removed old roofing completely using own dump truck. Repaired areas of previous leaks. Installed complete new roof with ridge ventilation and metal drip edging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanette W.
08/2011
5.0
roofing
  + -1 more
Jay was wonderful to work with. He came out the very next day after I called for an estimate. He was very friendly and professional. After inspecting the roof, he gave me the estimate, and explained in detail exactly what he would do in replacing the roof. He was very flexible as I worked through the claims process with my homeowner's insurance. His crew showed up on time both days, and worked dilligently the entire time. They used protective ground coverings, and cleaned up everything when they left, including the flower beds. They even cleaned out my skylight, which required going through the attic. Jay came out for a follow up visit the day after they finished, and he even took the time to remove a small rubber band that he noticed left on the roof! My new roof is beautiful. I would definitely recommend him to anyone, and will use him again should the need arise.
Description of Work: I had damage from a hail storm, and needed to have the entire roof replaced. I hired Jay's company, Roof Doctor of the Carolinas, to remove the old roof and replace it. They replaced my old roof with 3700 square feet of architectural shingles. They also installed a drip edge to prevent water seepage, which I did not have before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Rich B.
07/2011
5.0
roofing
  + -1 more
I can't say enough good things about this company. The entire interaction with them could not have been any more professional. They arrived when they said they would, constantly communicated what was going on, and did exactly what they said they would. They take great care to protect your property from damage. They even went so far as to put a board under the engine on their truck so it didn't drip fluids on the driveway. Every one of the workers on the job was pleasant, courteous, and obviously took pride in their work. The quality of the roofing job is impressive. These are some workers that have great skills. When they finished up they left the house and yard in better condition than they found it. The owner climbed up on the roof and personally inspected the work. I'll recommend this company without reservation. Use them, you wont be disappointed..
Description of Work: They removed the old shingles, nails, and debris. New 30lb felt paper was installed with drip edge around the perimeter. 43 sq. of GAF Timberline shingles and caps were installed. All peaks were opened for ridge vent installation and new flashings were installed as needed. All trash and debris was removed from the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Rich B.
01/2011
5.0
roofing
  + -1 more
I received bids from several contractors. All were in the neighborhood of $800 for the repair with varying strategies to complete. Since the roof was a couple years from end of life I also asked for an estimate to re shingle the entire roof. Roof Doctor gave an estimate for the complete job and recommended that I hold off on it. The repair work would not be lost as long as care was taken when stripping the roof later. They laid out the strategy for the repair and estimated it a $800-$1000. When asked to put in writing what would cause the price to go up they had no problem doing it. They showed up on time to do the work. After stripping the area they notified me that the price was going to change. They dropped the price to $200 because the repair could be completed wit a lot less work. This just proved that I made the right choice and I will definitely go to them first when doing the entire roof.
Description of Work: I had a roof leak in a blind valley. Work requested was a repair of the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ronald & Ria P.
11/2010
5.0
roofing
  + -1 more
They arrived at the time specified, completed the work in a timely manner and cleaned up when they were finished. The job was well done and I would use them again.
Description of Work: Removed two leaking skylights, closed up the roof openings and installed new shingles as necessary.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Frank G.
07/2010
5.0
roofing
  + -1 more
See above. Roof Doctor of the Carolina's, Inc. may use me as a reference.
Description of Work: Removed old shingles, drip edge, two skylights and flashing. Installed 30 year arcitectural shingles, new drip edge, flashing and skylights. Added a 'cricket' at chimney to divert rain from roof/chimney intersection. Cleaned the area each day. When finished, nothing left behind. I observed often and was impressed with the effort. Jay Lach, owner, accomplished everything we discussed. A very good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Jean M.
06/2008
5.0
roofing
  + -1 more
Although we did not have any leaks in our roof being 20 something years old, we thought that we would have a new roof installed before any trouble started. New to the area we do not know local contractors/service people and the type of work that they do. Roof Doctor was recommended by our jack of all trades handyman. He was completely right about Roof Doctor being the best around. Although we had to wait about a month before Roof Doctor could get to our roof. Jay was up front with that. He showed up on promised date with a roofing crew. The job took 2 days to remove old roof and replace it with new. They even went around with a magnet to pick up and nails on the ground. They worked from morning til night. No mess was left and no leaks in the new roof. All went well and it was a pleasure to have the Roof Doctor do this job.
Description of Work: Removed old shingles and replaced roof on house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000
    • 1
    • 2(current)
    • 3

Contact information

1301 Thomasboro Rd SW, Calabash, NC 28467

www.roof-doctor.info

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Roof Cleaning,
Radon Detection & Reduction

FAQ

Roof Doctor Of The Carolina's Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Roof Doctor Of The Carolina's Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Roof Doctor Of The Carolina's Inc. offers free project estimates.
No, Roof Doctor Of The Carolina's Inc. does not offer eco-friendly accreditations.
No, Roof Doctor Of The Carolina's Inc. does not offer a senior discount.
No, Roof Doctor Of The Carolina's Inc. does not offer emergency services.
Yes, Roof Doctor Of The Carolina's Inc. offers warranties.
Roof Doctor Of The Carolina's Inc. offers the following services: Replace roof, leaks, inspections, skylights, metal & flat roofs.
Commercial flat roofs

Contact information

1301 Thomasboro Rd SW, Calabash, NC 28467

www.roof-doctor.info

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed