Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Higher Ground Rainwater Systems

Gutter Cleaning, Gutters, Window Cleaning,

About us

Higher ground is a holistic drainage company for residential and commercial properties. We specialize in renovations and maintenance for every thing affected by rainwater. In short if rainwater touches it we install repair and maintain it. The roof, gutter, flashing and drainage systems on your home are its armor against the elements. A weakness in this armor leaves your home open to damage causing leaks, foundation seepage and landscaping washout. Protect your home by having professionals maintain your gutters regularly. Our technicians are highly trained in spotting damage and wear before it becomes costly. At Higher Ground we do not sell a product, we sell solutions and results wrapped in polished customer service unparalleled in our industry. When it comes to your home maintenance and renovation budget know that everything drop counts.

Business highlights

19 years of trusted experience

Services we offer

Home Maintenance: Gutter Cleaning, Roof Maintenance, Window Washing. Installation - Guttering, Erosion Control & Drainage Systems, Rainwater Catchment / Repurposing Systems

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8470 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-470 of 470 reviews

Teri S.
07/2014
5.0
gutter cleaning
  + -1 more
They were very professional, considerate of my dog. They called to give me the time they would arrive and were very punctual.
Description of Work: They cleaned and checked all of the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Maura M.
07/2014
5.0
window cleaning
  + -1 more
They previously installed my gutter guards and I have a service agreement for annual maintenance on the gutters with them as well. I had a gutter come loose and they were out there the day after I called to repair it for me. They recently cleaned all the windows and did a great job. They showed up on time and were courteous and professional.
Description of Work: Interior and exterior window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

ELIZABETH B.
07/2014
5.0
gutter cleaning
  + -1 more
Punctual, efficient, fast, and professional. We signed up for an annual gutter cleaning.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Matthew B.
07/2014
5.0
window cleaning
  + -1 more
It was good and I used them after that for some other work. They sent 2 people out to do the job. They got the job done in a couple of hours. The workers were really good and they gave me information about other services that they offer.
Description of Work: It was a Big Deal for $89 Interior and/or Exterior Window Cleaning. They cleaned 10 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

linda L.
07/2014
5.0
gutter cleaning, window cleaning
  + 0 more
No streaks, no mess. Had to go after them to show a few places but very willing to get it perfect. Over all very pleased.
Description of Work: washed 12 windows in & out plus cleaned the sills and screens.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Anne D.
07/2014
5.0
gutter cleaning, window cleaning
  + 0 more
They did an excellent job. Very prompt and professional. Would definitely recommend.
Description of Work: Washed all exterior windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Irene G.
07/2014
5.0
gutter cleaning, drain pipe
  + 0 more
It went very well. They did some digging, but they put a tarp down to protect my yard. They cleaned up very well.
Description of Work: Hooked up the downspouts in gutter system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Rebecca A.
06/2014
5.0
gutter cleaning
  + -1 more
My gutter was overflowing and they were able to add me onto their schedule the same day I called. Solved the problem and left no mess. Both of the technicians who came to my house were polite and professional. They even got rid of a wasp's nest that I couldn't reach while they were on the roof!
Description of Work: Cleaned my gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Kimberley S.
06/2014
5.0
gutter repair
  + -1 more
The installation went extremely well. They were prompt in responding to our inquiry and had the job done within the week. They did have to come back and replace a part on the drain box pop up top but were very quick in responding to that.
Description of Work: Above Ground came and installed new gutters and drain boxes on our house. We had been having issues with gutters that were too small and rainwater that would wash away our beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Elizabeth T.
06/2014
5.0
roofing
  + -1 more
It was good. They took their time. They talked to my husband and had an in-depth discussion on roofing and water proofing.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David B.
06/2014
5.0
gutter cleaning, roof cleaning
  + 0 more
Great. No problem. Nice guys.
Description of Work: They cleaned the gutters, checked the downspouts and blew the debris off of the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

george C.
06/2014
5.0
gutter cleaning, roof cleaning
  + 0 more
Very courteous and efficient!
Description of Work: Cleaned gutters and cleared roof and sidewalks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Christina L.
05/2014
5.0
window cleaning
  + -1 more
It was easy getting in touch to schedule, the two-man crew showed on time, and the windows looked great once they had finished. Ultimately, they did an excellent job, and I would recommend their services.
Description of Work: They cleaned the interiors and exteriors of my home's windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

colan M.
05/2014
4.0
gutter repair, drain pipe
  + 0 more
After they finally got out here with many appointments. A couple of them were due to rain but 1 appointment was just not kept and when I called to complain they said they would be in our area later that afternoon and would come bye. I told them I wanted to be here when they came and that I had to work that afternoon so they came over as soon as they got done with the job they were working on. When they arrived they were very professional and apologised many times for the scheduling issues. They did what they were contracted to do and a little more (due to the issues). They advised us of issues we may encounter and then gave us estimates for what they suggested and other things we asked if they could do. Then we received an email with a pdf that also was an estimate of the things they could do for us.
Description of Work: they checked for problems with the roof and used silicone for small problems. they advised us of other issues that we need to address

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$99

Jennifer D.
05/2014
5.0
gutter cleaning
  + -1 more
They were the two nicest guys! Pleasant, courteous and friendly. Got here, did the job, gave me my invoice and done! I asked their opinion on a couple of things and was pleased that I was given an honest answer and that they didn't try to sell me anything
Description of Work: Cleaned and flushed out all of my gutters and downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Timothy R.
05/2014
5.0
window cleaning
  + -1 more
The service turned out great. We just spent the Big Deal. We highly recommend them. They were on time. They called ahead. They were great.
Description of Work: I purchased a Big Deal for Higher Ground Rainwater Systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Michelle W.
05/2014
5.0
gutter cleaning
  + -1 more
These guys were right on time. They cleaned the gutters, cleaned debris from our roof, made sure the downspouts and drainage pipes were clear and took all the mess with them. We will definitely use them again!
Description of Work: They cleaned all of our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Lynn G.
05/2014
5.0
gutter cleaning
  + -1 more
Prompt. Came a appointed time. Very professional!
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William C.
05/2014
5.0
gutter cleaning, window cleaning
  + 0 more
Nice guys. Did a good job. Didn't mess up the house.
Description of Work: Cleaned interior/exterior windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Robert C.
05/2014
5.0
gutter cleaning, roofing
  + 0 more
Arrived as scheduled. Called 1/2 hour prior to arrival. Very friendly and courteous. Checked roof, found a couple of areas that needed attention. Let us know what they were and that they needed attention soon - not necessarily now. They were small items, they had the part on the truck, so we opted to have them done at this time. We appreciated the fact that there was no pressure to do it today. Also let us know that the roof was in good shape and should be ok for three or four more years. We asked them for an estimate on replacement with a metal roof, as that is what we are interested in when the time comes. They gladly took measurements and will e-mail same. We definitely will use this company for roof replacement when needed. Laura, whom I spoke with on the phone, and Chris and Billy who came to our home couldn't have been more helpful. They showed us what was needed, did not pressure to do today, and answered our questions; also let us know that they were happy to help in the future. I would absolutely recommend this company and will use them myself in the future .
Description of Work: roof tune-up and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Harold W.
04/2014
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
On time, very professional. Up-front with need to charge additional $40 for rope access. Charged additional $15 for shingle repair. Left an estimate for over $4,000 to replace gutters. We'll get additional estimates and see if we really need to do this.
Description of Work: Used Angie list for $199 Big Deal roof tune-up. Completed inspection and left estimate for additional work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Rod W.
04/2014
5.0
gutter cleaning, roofing, pressure washing
  + 1 more
They were very professional and did a great job!
Description of Work: Fix leak in roof, replace rotted wood, and vent boots, along with pressure washing gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,741

Pamela A.
04/2014
5.0
gutter cleaning
  + -1 more
Thoroughly dried out the extensively damaged areas and repaired wood flooring, vinyl, sheet rock on walls in 3 rooms. Painted the new sheet rock my chosen colors. They recommended quality yet affordable businesses for my wood floors and vinyl. The project manage rkept me well updated in the the stages of repair and when I could return to my home,
Description of Work: water damage repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Linda M.
04/2014
5.0
gutter cleaning, window cleaning
  + 0 more
The 2 guys were great and our windows never looked so clean
Description of Work: Cleaned windows and screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Fred H.
04/2014
5.0
window cleaning
  + -1 more
It was an Angie's List Big Deal that we purchased. It was fine. They cleaned more than 12 windows so we paid an additional $200, which was fine. They were most accommodating because it was rainy and cold. The work was very good and they did a very nice job.
Description of Work: We used Higher Ground Rainwater Systems to clean the inside and outside of the windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Contact information

po box 1733, Asheville, NC 28802

http://www.hg-rainwater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Window Cleaning,
Roofing,
Drain Pipe Installation,
Pressure Washing,
Roof Cleaning,
Hauling,
Lawn Irrigation,
Skylights,
Holiday Decorating,
Water Filtration and Softening

FAQ

Higher Ground Rainwater Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:30 PM

Tuesday: 9:00 AM - 4:30 PM

Wednesday: 9:00 AM - 4:30 PM

Thursday: 9:00 AM - 4:30 PM

Friday: 9:00 AM - 4:30 PM

Saturday: Closed

Higher Ground Rainwater Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Higher Ground Rainwater Systems offers free project estimates.
Yes, Higher Ground Rainwater Systems offers eco-friendly accreditations.
No, Higher Ground Rainwater Systems does not offer a senior discount.
No, Higher Ground Rainwater Systems does not offer emergency services.
Yes, Higher Ground Rainwater Systems offers warranties.
Higher Ground Rainwater Systems offers the following services: Home Maintenance: Gutter Cleaning, Roof Maintenance, Window Washing. Installation - Guttering, Erosion Control & Drainage Systems, Rainwater Catchment / Repurposing Systems

Contact information

po box 1733, Asheville, NC 28802

http://www.hg-rainwater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed