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Higher Ground Rainwater Systems

Gutter Cleaning, Gutters, Window Cleaning,

About us

Higher ground is a holistic drainage company for residential and commercial properties. We specialize in renovations and maintenance for every thing affected by rainwater. In short if rainwater touches it we install repair and maintain it. The roof, gutter, flashing and drainage systems on your home are its armor against the elements. A weakness in this armor leaves your home open to damage causing leaks, foundation seepage and landscaping washout. Protect your home by having professionals maintain your gutters regularly. Our technicians are highly trained in spotting damage and wear before it becomes costly. At Higher Ground we do not sell a product, we sell solutions and results wrapped in polished customer service unparalleled in our industry. When it comes to your home maintenance and renovation budget know that everything drop counts.

Business highlights

19 years of trusted experience

Services we offer

Home Maintenance: Gutter Cleaning, Roof Maintenance, Window Washing. Installation - Guttering, Erosion Control & Drainage Systems, Rainwater Catchment / Repurposing Systems

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8470 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 376-470 of 470 reviews

Katie H.
04/2015
5.0
gutter cleaning, gutter repair, hauling services
  + 1 more
unknown
Description of Work: The Higher Ground folks repaired a gutter on our garage that had been damaged by a tree falling. They installed some new gutter where the other one was damaged. They also cleaned out our gutters on our house (which was a separate expense, not part of the $200). All went well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert B.
04/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: Replaced about 2/3 of our gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kathy K.
04/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Higher Ground put in a new drain. This has prevented |erosion in our backyard.i also use them for regular gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda D.
04/2015
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
unknown
Description of Work: They were here right when they said they would be and cleaned the gutters, inspected gutters and roof for needed repairs. Additional work that needs to be done was quoted at a reasonable price and we will be using this company to do those repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Pamela A.
03/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Partial water damage occured to 2 floors of my tri level home. Their knowledge and ability were great drying up those areas. The repairs portion was little disapointing with the carpentry portion. I noticed some things after my final inspection with the contractor/job site manager who by the way was excellent also. He had some things redone. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

KEITH H.
03/2015
5.0
gutter cleaning, window cleaning
  + 0 more
unknown
Description of Work: They cleaned all the windows... sorry I don't remember the exact date or cost, I used a coupon and i should have done this review sooner, but I do remember I was happy with their service and would definitely call them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol T.
03/2015
5.0
gutter cleaning, roof cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Leslie S.
03/2015
4.0
window cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Duane W.
02/2015
3.0
gutter cleaning, pressure washing
  + 0 more
unknown
Description of Work: I did a more detailed review on this company back when the service was performed which apparently was lost. This is the third request for a review, so I'll send another. The service was done so long ago I can't remember exactly when-probably a year to year and a half ago. I'll do the best I can. This is a quick review. | |I called them in response to an A.L. "Deal" to pressure-wash the siding. but then I learned the cost didn't include the gutters and downspounts. To me this was ridiculous since they are attached. I believe I either negotiated a price for the rest, or they eventually included the gutters in the price. | |This company doesn't believe in mildew-removing chemicals, or even soap because of the "environment". While I understand and agree with the need to protect my landscaping, I believe there must be a middle ground somewhere when a product can be used that will both clean and not hurt the environment, so I will probably look elsewhere next time. | |The owner sent two young men to do the work later in the day after the first appointment wasn't kept. The men were polite, and did the whole outer house, but left my yard a mess because none of the lawn furniture, grill etc that was moved wasn't replaced. I was nearly blocked from getting to my deck because furniture was pressed against the door. I think they helped return some of the furniture, but it was getting late, and it was obvious the guys wanted to leave so I told them they could and finished the work myself. | |Personally, I would seek out another company the next time, (which by the way), will be soon. Mildew stains on the north side of the house have returned. |

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Angela .
02/2015
5.0
gutter cleaning, gutter repair, roof cleaning
  + 1 more
unknown
Description of Work: Gutter and roof clear of debris |Downspouts cleaned & functioning properly |Grounds clean up |Roof and Gutter inspection |Well...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Nancy D.
02/2015
5.0
gutter cleaning, window cleaning
  + 0 more
unknown
Description of Work: Cleaned windows and screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Marc P.
02/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: They cleaned out the gutters of my house and cleared the roof of fallen limbs. They did a good job and were quick. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Roslyn L.
02/2015
5.0
gutter cleaning, window cleaning, pressure washing
  + 1 more
unknown
Description of Work: Cleaned windows and pressure washed sides of house.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM G.
02/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned gutters and checked for downspout drainage and gutter integrity. Cleaned areas of gutter debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Hoyt P.
02/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned out gutters. We've used them several times for jobs large and small (up to pressure-washing our house and 1000 SF deck). They are always prompt, friendly, work hard, and helpful. Top marks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandra B.
01/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: Cleaned gutters. Replaced floodlights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lynn C.
01/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: Installed gutter and downspout. Went fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

David L.
01/2015
5.0
gutter cleaning, roof cleaning
  + 0 more
unknown
Description of Work: Cleaned gutters and roofs on house and outbuildings. They always do an excellent job, and I have them come out twice year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Hedy F.
01/2015
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jay S.
01/2015
4.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$100

Carol S.
12/2014
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel B.
10/2014
5.0
gutter cleaning, gutter repair
  + 0 more
.
Description of Work: Gutter Maintenance did an outstanding and expedient job installing new gutters on our 1950s house. We live outside the Asheville area in Greene County, TN and were having trouble finding gutters in the style we wanted. Jim is extremely knowledgeable and helpful and found the style and color of gutters we wanted at a very reasonable price. The crew installed the gutters neatly and professionally in just one day. Couldn't be happier with the service or the product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Catherine H.
10/2014
4.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane W.
09/2014
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Higher Ground arrived on-time provided the quoted services and provided add on services at a reasonable cost. I would use them again. | |Jim Webb

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Richard R.
08/2014
4.0
gutter cleaning
  + -1 more
.
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

po box 1733, Asheville, NC 28802

http://www.hg-rainwater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Window Cleaning,
Roofing,
Drain Pipe Installation,
Pressure Washing,
Roof Cleaning,
Hauling,
Lawn Irrigation,
Skylights,
Holiday Decorating,
Water Filtration and Softening

FAQ

Higher Ground Rainwater Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:30 PM

Tuesday: 9:00 AM - 4:30 PM

Wednesday: 9:00 AM - 4:30 PM

Thursday: 9:00 AM - 4:30 PM

Friday: 9:00 AM - 4:30 PM

Saturday: Closed

Higher Ground Rainwater Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Higher Ground Rainwater Systems offers free project estimates.
Yes, Higher Ground Rainwater Systems offers eco-friendly accreditations.
No, Higher Ground Rainwater Systems does not offer a senior discount.
No, Higher Ground Rainwater Systems does not offer emergency services.
Yes, Higher Ground Rainwater Systems offers warranties.
Higher Ground Rainwater Systems offers the following services: Home Maintenance: Gutter Cleaning, Roof Maintenance, Window Washing. Installation - Guttering, Erosion Control & Drainage Systems, Rainwater Catchment / Repurposing Systems

Contact information

po box 1733, Asheville, NC 28802

http://www.hg-rainwater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed