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Higher Ground Rainwater Systems

Gutter Cleaning, Gutters, Window Cleaning,

About us

Higher ground is a holistic drainage company for residential and commercial properties. We specialize in renovations and maintenance for every thing affected by rainwater. In short if rainwater touches it we install repair and maintain it. The roof, gutter, flashing and drainage systems on your home are its armor against the elements. A weakness in this armor leaves your home open to damage causing leaks, foundation seepage and landscaping washout. Protect your home by having professionals maintain your gutters regularly. Our technicians are highly trained in spotting damage and wear before it becomes costly. At Higher Ground we do not sell a product, we sell solutions and results wrapped in polished customer service unparalleled in our industry. When it comes to your home maintenance and renovation budget know that everything drop counts.

Business highlights

19 years of trusted experience

Services we offer

Home Maintenance: Gutter Cleaning, Roof Maintenance, Window Washing. Installation - Guttering, Erosion Control & Drainage Systems, Rainwater Catchment / Repurposing Systems

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8470 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 326-470 of 470 reviews

Roslyn L.
04/2016
5.0
roofing, window cleaning, drain pipe
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,700

Richard M.
04/2016
4.0
gutter cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Richard M.
04/2016
4.0
gutter cleaning, roof cleaning, roofing
  + 1 more
ok
Description of Work: inspected roof

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Cynthia R.
04/2016
5.0
gutter cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Larry L.
03/2016
5.0
gutter cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Anne H.
03/2016
5.0
gutter cleaning, roof cleaning, roofing
  + 1 more
unknown
Description of Work: These guys called first and then came on time. They inspected the entire roof and repaired a few minor things. They were very courteous and professional. I will most certainly request their service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jennifer W.
03/2016
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: Cleaned gutters. We also used them to install new gutters. Will continue to use them for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura B.
03/2016
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy T.
03/2016
4.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

noel I.
02/2016
4.0
gutter cleaning, gutter repair, roofing
  + 1 more
unknown
Description of Work: installed gutters and rain guards, offered estimates for additional gutters on a shed. |Rainguards noted to pop out of gutters shortly after installation and we had to ask Higher Ground to return to reinstall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Catherine W.
02/2016
5.0
roofing
  + -1 more
.
Description of Work: Came to investigate possible leak around chimney. (Some water was leaking through to a ceiling to one side of the chimney). They spent around 20-30 mins on the roof. Did some minor "patching up" but said they couldn't be sure if the problem was around the chimney. |We also talked about another drainage problem we have. Have agreed to have an estimate for that job. Another person is coming to do that this week. |We also got them to quote for power washing the sidings. The quote is very reasonable. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Christina W.
02/2016
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Timothy R.
01/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: We have had these guys out for gutter cleaning for several seasons. I would highly recommend them. They are on time, do good work and leave the yard without a trace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy M.
01/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: They cleaned the gutters on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Barbara S.
01/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned the gutters and cleaned leaves around walkway. Polite and worked hard....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Steve M.
01/2016
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: they arrived early in the am - we've used their services previously - always totally satisfied - I asked them to check several gutters which had showed evidence of water run-off - when they had completed the work, they indicated that the gutters were clear of Fall/Winter debris -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mike W.
01/2016
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Don T.
12/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: This group cleaned my gutters. Very professional and cleaned up after. I am quite pleased and will have them back.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jackie S.
12/2015
4.0
gutter cleaning, roofing
  + 0 more
unknown
Description of Work: Inspected my roof and reportedly caulked four unspecified areas. |A message was left on my telephone answering machine five minutes before he arrived at my house (an hour earlier than the appointment time) indicating the service provider would be arriving early. I arrived home a half an hour later (a half hour before the appointment time) and my brother-in-law, who didn't know the service provider was coming told me he had come and might still be here. The service provider was gone, however. My attempt to reach him at the number he'd called me (my answering machine) from was unsuccessful - no answrr and no voice mail set up. I called the office and they were unsuccessful reaching the service provider; I was told that I would be called and given results the next day. I received a phone call, was told that my roof was fine and that four areas had been caulked but they could not tell me what the four areas were. | |I am very disappointed with the service I received and think it was a waste of my money.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$109

Greig H.
12/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Excellent work, on time, great communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy R.
12/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry L.
11/2015
5.0
gutter cleaning
  + -1 more
unknown
Rating CategoryRating out of 5

David D.
11/2015
4.0
gutter cleaning, drain pipe
  + 0 more
unknown
Description of Work: Installed a PVC french drain down the uphill perimeter of my house. The work was well done, but unfortunately they got started without notifying me the day(s) before. I got a call from my wife wondering why the yard was dug up. Luckily they missed my underground conduit heading to my outbuilding. But once that was straightened out everything was pretty professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,800

Ann H.
11/2015
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina K.
10/2015
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Contact information

po box 1733, Asheville, NC 28802

http://www.hg-rainwater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Window Cleaning,
Roofing,
Drain Pipe Installation,
Pressure Washing,
Roof Cleaning,
Hauling,
Lawn Irrigation,
Skylights,
Holiday Decorating,
Water Filtration and Softening

FAQ

Higher Ground Rainwater Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:30 PM

Tuesday: 9:00 AM - 4:30 PM

Wednesday: 9:00 AM - 4:30 PM

Thursday: 9:00 AM - 4:30 PM

Friday: 9:00 AM - 4:30 PM

Saturday: Closed

Higher Ground Rainwater Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Higher Ground Rainwater Systems offers free project estimates.
Yes, Higher Ground Rainwater Systems offers eco-friendly accreditations.
No, Higher Ground Rainwater Systems does not offer a senior discount.
No, Higher Ground Rainwater Systems does not offer emergency services.
Yes, Higher Ground Rainwater Systems offers warranties.
Higher Ground Rainwater Systems offers the following services: Home Maintenance: Gutter Cleaning, Roof Maintenance, Window Washing. Installation - Guttering, Erosion Control & Drainage Systems, Rainwater Catchment / Repurposing Systems

Contact information

po box 1733, Asheville, NC 28802

http://www.hg-rainwater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed