Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Higher Ground Rainwater Systems

Gutter Cleaning, Gutters, Window Cleaning,

About us

Higher ground is a holistic drainage company for residential and commercial properties. We specialize in renovations and maintenance for every thing affected by rainwater. In short if rainwater touches it we install repair and maintain it. The roof, gutter, flashing and drainage systems on your home are its armor against the elements. A weakness in this armor leaves your home open to damage causing leaks, foundation seepage and landscaping washout. Protect your home by having professionals maintain your gutters regularly. Our technicians are highly trained in spotting damage and wear before it becomes costly. At Higher Ground we do not sell a product, we sell solutions and results wrapped in polished customer service unparalleled in our industry. When it comes to your home maintenance and renovation budget know that everything drop counts.

Business highlights

19 years of trusted experience

Services we offer

Home Maintenance: Gutter Cleaning, Roof Maintenance, Window Washing. Installation - Guttering, Erosion Control & Drainage Systems, Rainwater Catchment / Repurposing Systems

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8470 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 301-470 of 470 reviews

IRINA K.
10/2020
1.0
drain pipe
  + -1 more
This company never contact me
Description of Work: Same as requested
Rating CategoryRating out of 5

Response from Higher Ground Rainwater Systems
Hello [Member Name Removed], I apologize if you did not receive our earlier message. We are located in Asheville, NC and are no longer affiliated with Higher Ground of Chattanooga. You will need to contact that company directly at contact@hg-chattanooga.com. I apologize if Angie's List directed you to our page in error, we have notified them repeatedly that they have the contact information for the two accounts mixed up in their system.

Phillip S.
08/2017
5.0
gutter repair
  + -1 more
.
Description of Work: New gutters.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

ROBERT F.
06/2017
5.0
gutter cleaning, gutter repair, pressure washing
  + 1 more
.
Description of Work: They did some gutter repair and some gutter cleaning and they also did some power washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Karen B.
04/2017
5.0
gutter repair
  + -1 more
Very professional and reliable.
Description of Work: Repaired and painted soffit and fascia. Installed gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Marc P.
02/2017
5.0
gutter cleaning
  + -1 more
They did a great job. No problems.
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ron M.
02/2017
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
great service
Description of Work: installed rain gutters and did a roof tune up, well worth the investment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robert S.
12/2016
5.0
gutter cleaning, roof cleaning
  + 0 more
Fantastic, on time and done right
Description of Work: Roof Cleaning of Moss and regular gutter maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

WILLIAM G.
11/2016
5.0
gutter cleaning
  + -1 more
Fast and thorough
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$115

Howard W.
11/2016
5.0
gutter cleaning
  + -1 more
Did a great job!
Description of Work: Gutters cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Daniel C.
10/2016
5.0
gutter cleaning, pressure washing
  + 0 more
fine ------------
Description of Work: clean roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Barbara M.
07/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: replaced guttering that was damaged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda C.
07/2016
5.0
gutter cleaning, window cleaning
  + 0 more
unknown
Description of Work: We had our windows cleaned. We have a multi story house and a lot of the windows were quite high. They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robbin N.
07/2016
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan B.
06/2016
5.0
roofing
  + -1 more
unknown
Description of Work: The office staff at Higher Ground is so helpful and pleasant. Making an appointment for my Angie's Deal was easy. The two men that came to do the roof inspection were great. They called when they were on their way. They did the roof inspection and cleanup leaves that they removed from the roof. This a wonderful, knowledgeable company and I highly recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

John S.
06/2016
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Anne E.
06/2016
1.0
gutter cleaning
  + -1 more
unknown
Description of Work: They decided they did not want to do the job, after saying they would.

Rating CategoryRating out of 5
professionalism
1.0


Response from Higher Ground Rainwater Systems
I did the initial estimate for Mrs. [Member Name Removed]. She indicated a desire to wait for new gutter installation. I followed up with her several months later and she expressed a desire to move ahead. I made several subsequent calls aimed at establishing an installation date and never received a response. Perhaps this was a breakdown in communication but I would say that Higher Ground did not choose to reject this project after providing an estimate. I can confirm that the homeowner and I never connected in order to move the project forward. Walt Childs Regional Manager

samuel B.
05/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: clean gutter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

stanley B.
05/2016
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: cleaned gutters on 3 story house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cynthia R.
07/2008
5.0
gutter cleaning
  + -1 more
They are very punctual and very professional. The guys are very nice!
Description of Work: They cleaned our gutters for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Judy P.
07/2008
5.0
gutter cleaning
  + -1 more
It was just fine, it was just two young kids who came out and they did a really good job. They were on time, very kind and respectful and they got the job done in a good amount of time.
Description of Work: They cleaned my roof and my gutters as well as flushing out my downspout.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

MARK T.
06/2008
1.0
pressure washing
  + -1 more
Received a quick response indicating he would go over and give me a quote "as soon as he can". Over a week later, had not heard from him so went with someone else. I needed the work done within 2 weeks of making the initial request. Would have been nice if he had just said he did not have time, or given me a follow up ETA, or at least said he was not interested in the job if that was the case.
Description of Work: Requested an estimate for pressure washing a house and cleaning the gutters at my mother's house in Asheville, NC

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Higher Ground Rainwater Systems
I don't believe we spoke with client. The address is in Charlotte, which is about 2 hours away from Asheville. I believe he may have us confused with someone else. We thrive as a business on prompt, clear communication with our clients.

Alan W.
06/2008
5.0
gutter cleaning
  + -1 more
I was very pleased with the quality of work that was performed. The contractors were very personable and answered all my questions about the job. The work was performed in approximately 30 minutes and corrected the problem of standing water in my front gutter. I was so pleased with their work that I signed up for their annual service agreement. I would highly recommend this company to anyone who needs to have their gutters cleaned!
Description of Work: Two person gutter cleaning team arrived and cleaned gutters on two sides of my three story home. The other two sides had previously been protected by using gutter helmet. The job was aided by the necessary ladders and leaf blowing equipment. The job was completed timely and at the low end of the projected estimated cost ($65-85).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

carol B.
09/2007
3.0
gutter cleaning, gutter repair
  + 0 more
Twice delayed but that was not a problem. I had materials which could be used and some was. The original estimate was for $265.00. They did not notice that the existing downspout was not available to use and had to purchase more. The price was raised twice. The installation was shoddy. One end of the gutter they installed was 6" plus lower. They didn't use a level but guesstimate as to leveling the gutter for efficient water flow. They raised the end of the gutter. It is a fairly long gutter and doesn't look straight but 'wavy'. We haven't had any rain but only hope it drains.
Description of Work: Installed approximately thirty feet of gutter, and cleaned others.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$290

Andrea R.
08/2007
5.0
gutter cleaning, drain pipe
  + 0 more
Ben returned our call and came the same day to look at the house. With one tour around the house he was able to give an estimate. He said he would come Friday morning between 9-11 am with his crew to do the job. He did not arrive during that window of time, but did come at 11:30 am Friday morning with 1 or 2 other people. They worked on the job for about 1.5 hours and he adjusted his original estimate to reflect changes they found during the job, so it ended up costing a little less than he'd originally anticipated ($140 cleaning; $40 gutter repair). Since the job, it hasn't really rained much, but we're hoping for positive results!
Description of Work: Cleaned gutters around house; repaired one gutter area that needed redirecting using copper extension; extended one gutter area to reach ground and drain away from house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Heidi K.
06/2007
5.0
gutter cleaning, pressure washing
  + 0 more
We saw this company at one of our neighbors and asked them to stop and give us a quote. The quote was reasonable. We scheduled the work. They came out on the correct day. They did a good job and cleaned up after they were finished. We had them come back and pressure clean the back of the house the next time. They did an excellent job again. They are prompt and courteous.
Description of Work: We had our gutters cleaned the 1st time we used this company. We had them come back and pressure clean the back of our house on the 2nd visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

po box 1733, Asheville, NC 28802

http://www.hg-rainwater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Window Cleaning,
Roofing,
Drain Pipe Installation,
Pressure Washing,
Roof Cleaning,
Hauling,
Lawn Irrigation,
Skylights,
Holiday Decorating,
Water Filtration and Softening

FAQ

Higher Ground Rainwater Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:30 PM

Tuesday: 9:00 AM - 4:30 PM

Wednesday: 9:00 AM - 4:30 PM

Thursday: 9:00 AM - 4:30 PM

Friday: 9:00 AM - 4:30 PM

Saturday: Closed

Higher Ground Rainwater Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Higher Ground Rainwater Systems offers free project estimates.
Yes, Higher Ground Rainwater Systems offers eco-friendly accreditations.
No, Higher Ground Rainwater Systems does not offer a senior discount.
No, Higher Ground Rainwater Systems does not offer emergency services.
Yes, Higher Ground Rainwater Systems offers warranties.
Higher Ground Rainwater Systems offers the following services: Home Maintenance: Gutter Cleaning, Roof Maintenance, Window Washing. Installation - Guttering, Erosion Control & Drainage Systems, Rainwater Catchment / Repurposing Systems

Contact information

po box 1733, Asheville, NC 28802

http://www.hg-rainwater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed