Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Higher Ground Rainwater Systems

Gutter Cleaning, Gutters, Window Cleaning,

About us

Higher ground is a holistic drainage company for residential and commercial properties. We specialize in renovations and maintenance for every thing affected by rainwater. In short if rainwater touches it we install repair and maintain it. The roof, gutter, flashing and drainage systems on your home are its armor against the elements. A weakness in this armor leaves your home open to damage causing leaks, foundation seepage and landscaping washout. Protect your home by having professionals maintain your gutters regularly. Our technicians are highly trained in spotting damage and wear before it becomes costly. At Higher Ground we do not sell a product, we sell solutions and results wrapped in polished customer service unparalleled in our industry. When it comes to your home maintenance and renovation budget know that everything drop counts.

Business highlights

19 years of trusted experience

Services we offer

Home Maintenance: Gutter Cleaning, Roof Maintenance, Window Washing. Installation - Guttering, Erosion Control & Drainage Systems, Rainwater Catchment / Repurposing Systems

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8470 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 251-470 of 470 reviews

William K.
04/2012
5.0
gutter cleaning, gutter repair, roof cleaning
  + 1 more
I was happy with their work and I would use them again.
Description of Work: They cleaned gutters and cleared roof of debris: $135.00. I also had some gutter protection issues. They offered a rugged black aluminum grid with a fine mesh to keep debris out of the gutter. For $189.00, I had them install 41 linear feet with this material. I had them do about half my gutter system, since the other half contained a plastic grid still in decent condition. So far, it has performed well. The cleaning was quoted in advance over the phone and they kept to their estimate. I was happy with their work and I had them back in the fall to clear the tops of the gutters again. Like many of you, my house is built into the side of a mountain. The front of my house from the gutters down is about two stories. I was particularly happy to have someone else do this job at a reasonable price. Make sure the young men use their harnesses when working over high areas.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$319

Kennon J.
04/2012
5.0
gutter cleaning
  + -1 more
They are reliable, they are professional, and they do good work. I would recommend them to anybody. I will continue to use this provider again in the future.
Description of Work: I used Higher Ground Rainwater Systems for gutter cleaning. They have cleaned my gutters several times over the last 3 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

WILLIAM G.
03/2012
5.0
gutter cleaning
  + -1 more
I found this company through Angie's List and they had no problem giving me the advertised discount. They arrived early and went straight to work. The job took about an hour. The crew was knowledgeable and seemed very thorough. They also gave me a verbal quote for gutter guards (which I asked for) and followed up with a written quote. I will definately use them again. I have scheduled for them to give me a call next Fall.
Description of Work: Cleaned all the gutters around my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeremiah S.
02/2012
5.0
gutter cleaning, gutter repair
  + 0 more
This was a great group to work with. They were courteous, clean, and efficient. They showed up when they said they would be there and finished on time. I couldn't have asked more of a crew. Worth noting is there ability to take any major credit card. They're invoices and receipts are professional and easy to understand. It's the little things like this that make this group stand above the rest.
Description of Work: The Higher Ground crew came in and removed all the old guttering, drip edge, and downspouts and replaced with new. More importantly they replaced 3 inch guttering with big 6 inch guttering, they also replaced small downspouts with a larger size more appropriate with my home's size (approximately 2100 sq. ft.).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Gordon W.
02/2012
5.0
gutter cleaning
  + -1 more
great. Very efficient, quality work. I especially liked the overall professionalism. Great online account services, as well. Highly recommend these folks.
Description of Work: cleaned gutters on a small one story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Cynthia H.
01/2012
5.0
pressure washing
  + -1 more
Everyone from this company that I spoke with was very nice and personable. They were able to come out the day after I called and do the work right then. Two men worked for about 2.5 hours. They made sure I was pleased with the work before leaving.
Description of Work: Pressure washed the front of our house that does not get sun and mildews badly. It is a 3-story house counting the basement, so they had to climb pretty high!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karen H.
12/2011
5.0
gutter cleaning
  + -1 more
Overall, I was pleased with their service.
Description of Work: Higher Ground cleaned out my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris B.
12/2011
5.0
gutter cleaning, gutter repair, pressure washing
  + 1 more
Everything has turned out really well. We were away from home while they performed the service, and we came back to really impressive work. The crew went above and beyond what we expected. We weren't anticipating a clean sidewalk, deck and yard, but that's what we got! I wouldn't hesitate to call them again.
Description of Work: They’ve cleaned and repaired my gutters, and cleaned my deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
12/2011
5.0
gutter cleaning, holiday decorators
  + 0 more
I think are reliable and professional. In fact, I plan on having them back for additional work in the next few days.
Description of Work: I’ve had them clean my gutters and put up Christmas lights.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan W.
12/2011
5.0
gutter cleaning
  + -1 more
We had good experience. They did the job in a timely manner at a reasonable price.
Description of Work: They cleaned our gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY B.
12/2011
5.0
gutter cleaning
  + -1 more
This is a great company! They’re service is hassle free, and I’ve never had any issues with their thoroughness or follow-up. They are dependable and professional. I’m happy to have found them.
Description of Work: We live in a wooded area, so our gutters get clogged quickly. We have an annual maintenance contract with Higher Ground that has them clean our gutters twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucy M.
11/2011
5.0
gutter repair
  + -1 more
They did the gutter repair very efficiently. They gave us a huge estimate, huge in the manner that it was multi-detailed but it was very well done. They weren't the cheapest, but they actually got the work done. We got other estimates where the people wouldn't show up to get the work done so cheap doesn't matter. Their quality of work was perfect. Their responsiveness was really great. We will be using them again.
Description of Work: Higher Ground Rainwater Systems repaired a gutter for us this summer. They also gave us estimates for a set of complex needs that we have. We have a metal roof so we had to get snow breakers, gutters, and also a rain capturing system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jerad C.
11/2011
5.0
gutter cleaning, gutter repair
  + 0 more
They were fast, pleasant and thorough. When we ran out of the gutterstuff material, they put their own 'gutter guard' material in the places we needed it at no additional charge (about 10' worth). Overall, the Higher Ground crew did a fine job and we would hire them again. We did have them give us a quote on a rainbarrel system but decided to do it ourselves although their quote was very competitive ($150 per barrel installed).
Description of Work: We had Higher Ground come to our home to install a gutter system we had purchased online (www.gutterstuff.com). The crew cleaned our gutters first and then installed the material into our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tom D.
11/2011
5.0
gutter cleaning, gutter repair, drain pipe
  + 1 more
Everything was great. I spoke to someone at the company and they came out to my house, measured the gutters, looked at the problem I was having with some washout, and gave me suggestions on what they could do to help. They quickly sent me an estimate which I agreed to pay, and within a week the work was done. Very professional.
Description of Work: Gutters cleaned, gutter protection (5" microscreen on all gutters, additional downspout added and corrugated drain line buried that ran out past our deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Martha F.
10/2011
5.0
gutter cleaning, skylights
  + 0 more
They did a good job. Overall they were excellent. The price was excellent too. I already have a contract with them. They are coming back to clean my gutters later this fall.
Description of Work: Higher Ground Rainwater Systems came out and cleaned my gutters and cleaned my skylight inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

drue R.
10/2011
5.0
gutter cleaning
  + -1 more
They gave me an acceptable quote, came on time, left NO MESS and replaced the gutter screening perfectly.
Description of Work: Cleaned the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip H.
10/2011
5.0
gutter cleaning, roofing
  + 0 more
Very professional, communicative and responsive
Description of Work: Cleaned all my gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kathy K.
09/2011
5.0
gutter cleaning
  + -1 more
They do gutter cleaning at least 3 times per year for me. I've been dealing with them for the last 4 years. They are young, energetic and they show up and get the job done.
Description of Work: I used them for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Carol C.
09/2011
1.0
gutter repair
  + -1 more
They were supposed to come out to give me an estimate for guttering, but they didn't show up at the appointment time, and didn't call either. I received an email almost 3 hours later saying that the rain had kept them from showing up on time, and that they wanted to reschedule. I emailed them back and said that I had gone with someone else (someone who showed up 2 hours after they were supposed to), and they emailed me back again asking what they could do to improve their customer service! Since they weren't considerate enough to call before the appointment time to reschedule, and had me waiting around for nothing, I decided not to use them, and explained that to them.
Description of Work: I wanted to get an estimate for extreme water runoff over my existing gutters.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
1.0


Matthew H.
09/2011
5.0
gutter cleaning, gutter repair
  + 0 more
They were excellent. They were prompt and professional. They are a great service.
Description of Work: They cleaned my gutters and repaired my downspout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Brian S.
08/2011
5.0
gutter repair
  + -1 more
I called on a Tuesday and they performed the work the next day while I was at work and left me an invoice. Pretty easy!
Description of Work: Water was leaking from a seam in my downspout. Higher Ground removed a clog in the downspout that was causing the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

meghan N.
08/2011
5.0
gutter cleaning, gutter repair
  + 0 more
I call and Ben answered. He had someone in the area on another job that could go over within a few hours to give me a quote. They were able to schedule the work the next day and it was done on time. They did a great job.
Description of Work: Cleaned the gutters on a one story 1100 sq ft ranch home and reatached a portion that had pulled away from the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Gary S.
07/2011
4.0
gutter cleaning, gutter repair
  + 0 more
They do good work. However, they did not show up when we expected them and we had to call them to see when they would show up. Their initial assessments were problematic and had to be adjusted. They did eventually provide a good solution, but that required a few changes. I would use them again, but they are not without concerns.
Description of Work: Higher Ground did a fix of our gutter, but, unfortunately, the fix entailed a large, round conduit that interfered with our neighbor's property. We finally came to an agreement to fix the situation, but, unfortunately, Higher Ground ordered the wrong material twice. They finally did a good job, but it took a few iterations. I think they are good, but it took a while for them to fix the situation. Their final solution was quite good, but their interim solutions were substandard. Nonetheless, they did give us credit for their substandard solutions. Despite all of the difficulties we experienced, I would use them again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$900

Roger E.
06/2011
5.0
gutter repair, roofing
  + 0 more
They have also put a roof on one of my properties. They are very good. They have fixed roof leaks for me. They are very responsive and I couldn’t be happier. They are professional business people.
Description of Work: Higher Ground Rainwater Solutions cleaned my gutters about three weeks ago. I have a contract with them and they come every six months to clean my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

PETER O.
06/2011
5.0
gutter cleaning, roof cleaning
  + 0 more
They also cleaned the roof as well. They just come and do their job. They do a good job.
Description of Work: Higher Ground Rainwater Solutions cleaned our gutters in December. They come twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

po box 1733, Asheville, NC 28802

http://www.hg-rainwater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Window Cleaning,
Roofing,
Drain Pipe Installation,
Pressure Washing,
Roof Cleaning,
Hauling,
Lawn Irrigation,
Skylights,
Holiday Decorating,
Water Filtration and Softening

FAQ

Higher Ground Rainwater Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:30 PM

Tuesday: 9:00 AM - 4:30 PM

Wednesday: 9:00 AM - 4:30 PM

Thursday: 9:00 AM - 4:30 PM

Friday: 9:00 AM - 4:30 PM

Saturday: Closed

Higher Ground Rainwater Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Higher Ground Rainwater Systems offers free project estimates.
Yes, Higher Ground Rainwater Systems offers eco-friendly accreditations.
No, Higher Ground Rainwater Systems does not offer a senior discount.
No, Higher Ground Rainwater Systems does not offer emergency services.
Yes, Higher Ground Rainwater Systems offers warranties.
Higher Ground Rainwater Systems offers the following services: Home Maintenance: Gutter Cleaning, Roof Maintenance, Window Washing. Installation - Guttering, Erosion Control & Drainage Systems, Rainwater Catchment / Repurposing Systems

Contact information

po box 1733, Asheville, NC 28802

http://www.hg-rainwater.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed