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Harrington Electric Inc

Electrical, Lighting, Ceiling Fans,

About us

Owner operated. In business since 1996. Member of the Better Business Bureau. Please call for hourly rates or free estimates. Many small jobs can be quoted over the phone.

Business highlights

29 years of trusted experience

Services we offer

Residential, commercial & industrial electrical wiring.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.0153 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 153 reviews

Benjamin T.
01/2014
5.0
electrician
  + -1 more
Very good people. Would highly recommend them and will use them again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Harrington Electric Inc
Thank you for your recommendation and for taking the time to post this report. We hope we can be of service to you in the future. Sincerely, Rick Harrington

Cecil C.
12/2013
5.0
electrician
  + -1 more
He did a quality install, despite having to widen the cut out, and having to deal with the complication we discovered that the old fan was not vented. He ran the duct work, but did not have a sofit vent, which I opted to install later myself. He cleaned everything up throughly before he left and was friendly and professional.
Description of Work: Rick was very responsive to my initial questions/request for an estimate to replace a bathroom ventilator fan/light. On his suggestion, I sent him a photo of the old one, and he recommended I find a suitable replacement at a building supplier. Thus, I avoid the extra charges for company-supplied fixtures and only had to pay for labor. I did receive a call the day before to reschedule my initial appointment for a few hours later, and the electrician arrived at the newly scheduled time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

Response from Harrington Electric Inc
Thank you for taking the time to post this report. We are happy to know you were pleased with our services. Sincerely, Rick Harrington

Sergio F.
12/2013
5.0
electrician
  + -1 more
There was the possibility that we would have to either dig under the driveway or cut through it. However, Harrington's crew on the second trip to fix the problem, managed to locate the short just a few inches away from the driveway and fix it very quickly with a top quality solution. In short a job that could have costed $1,000 only cost $315. A great combination of quality, cost and integrity. .I am extremely satisfied with the way they fixed the problem but above all with the way Rick Harrington conducts business.
Description of Work: I have two garden lights mounted on post with underground cabling. This house was built in 1988 and I bought it in 2011 but do not have the layout of the underground cables. About a month ago the post lamps went out together with the electricity in a section of the house; this suggested a short. I personally did some testing and was able to isolate the short to a portion of the circuit handling the two lamps. After a couple of weeks I came across Harrington Electric through Angie's List --they had some pretty good customer reviews and were in my same zip code. Called them talked to Rick Harrington and he sent a crew member to do further testing. This electrician was able to further isolate the short to one of the lamps, it was underground and most likely caused by a broken cable, not properly fixed, during the building of a new driveway last summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Harrington Electric Inc
We are glad to know you are pleased with our services and thank you for your kind words regarding our company. We hope you will call us again in the future for any electrical needs. Sincerely, Rick Harrington

Lou F.
11/2013
5.0
electrician
  + -1 more
Found this contractor on Angie's List . I called on a Wednesday and received a call from Rick Harrington the next morning and the work was done on Friday so I'm very happy with the quick response. The two employees, Jeff and Josh, were professional, quick , knowledgeable and neat. I especially appreciated that I could take pictures and e mail them along with measurements so the supplies needed came with the crew, saving time and money. Would not hesitate to recommend Harrington Electric or use them again.
Description of Work: Replaced ballasts in two fluorescent fixtures in laundry room/pantry. Repaired 2 bathroom light/exhaust fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Harrington Electric Inc
We appreciate you taking the time to post this report and are glad to hear you were pleased with our work. We hope you will call us again for any future electrical needs. Sincerely, Rick Harrington

AJ C.
11/2013
5.0
electrician
  + -1 more
Mr, Harrington returned my call with a couple business hours and came out to do the estimate the next afternoon, as I recall. He e-mailed an estimate the next day, and scheduled the job for the following week. His men came exactly on time. This house is from the '30s and has virtually no access to the via the crawl space; but they fished the line through and got the various items on the worklist done. They left the place looking like they'd never been here. I'm very happy with their work and feel much better about the safety of -at least - that part of this old house's wiring.
Description of Work: Made a dedicated outlet for my heater; replaced two switches and replaced front porch light fixture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Harrington Electric Inc
Thank you so much for taking the time to post this report. We are glad to know you are pleased with our services and hope we can serve you again in the future. Sincerely, Rick Harrington

Ira T.
10/2013
5.0
electrician, lighting
  + 0 more
They came right away after I called. They were right on time. They worked without any delay. They were courteous. They watched out for my floors and didn't track in. I would recommend this company to anyone. Great guys. No negatives at all.
Description of Work: Installed 3 light fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Harrington Electric Inc
We thank you for sharing your comments with the other Angie's List members and hope you will call us again in for any future electrical needs. Sincerely, Rick Harrington

mary E.
10/2013
4.0
electrician
  + -1 more
All the work was done expeditiously. They were very neat and clean; there was no clean-up necessary when they left.They were very professional, yet personable. I would not hesitate to use them again for my electrical needs.
Description of Work: They installed recessed lighting; installed a rheostat for the ceiling fan; and replaced numerous lighting fixtures with updated fixtures..

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Response from Harrington Electric Inc
Thank you for taking the time to post this report. I hope we can be of service to you in the future. Sincerely, Rick Harrington

Jonathan A.
09/2013
5.0
electrician
  + -1 more
Very Professional. Showed up on time. Explained things to me.
Description of Work: Diagnosed a faulty GFI.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Harrington Electric Inc
Thank you for taking your time to post this report. We appreciate the business and hope we can be of service to you again in the future. Sincerely, Rick Harrington

Kathryn Z.
08/2013
5.0
electrician
  + -1 more
A two-man team came out as promised the day after we called. They were friendly, efficient and very professional and managed to get everything done within an hour. We definitely would use them again.
Description of Work: Based on a home inspection, Harrington Electric was called to investigate and/or repair a suspected incorrectly sized main breaker in the interior electrical panel. They quickly determined that it was wired correctly but added a dedicated breaker for the surge protector and a few other minor things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Harrington Electric Inc
We appreciate you taking the time to post this review and are pleased to know you were satisfied with our services. Thank you for the business and the kind words. Sincerely, Rick Harrington

Robert K.
07/2013
5.0
electrician, lighting
  + 0 more
Technicians arrived on-time and prepared. They were able to solve the problem of wiring the LED lighting without any wires being shown. They adjusted and changed the switches on the wall to handle the new lighting, and worked tirelessly for almost 5 hours running wiring through the attic spaces and through walls to accomplish the task. They were truly and quot;expertand quot;. Really positive attitudes, they cleaned up nicely after the job, and offered helpful tips on other electrical issues unrelated to the work at hand.
Description of Work: The two technicians installed a complete LED under-counter lighting system in the kitchen. The work was simply outstanding,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Harrington Electric Inc
Thank you for taking the time to post this report. We're pleased to know you were satisfied with our work and hope we will be able to serve you again in the future. Thank you for the business. Sincerely, Rick Harrington

Frank S.
05/2013
5.0
electrician
  + -1 more
They are excellent. It was exactly what they said it would cost.
Description of Work: They put new wire in our new bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Harrington Electric Inc
We thank you for all the work you have given us over the years and for the time you have taken to share your most recent experience with other Angie's List members. We look forward to serving you again in the future. Sincerely, Rick Harrington

Adit R.
04/2013
5.0
electrician
  + -1 more
The technician showed up on time and did a great job with the install. He was very friendly and even provided me with different options in order to keep the price down. Overall a great experience.
Description of Work: Installed a 220v Outlet for Clothes Washer and Dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Harrington Electric Inc
We are happy to hear you are pleased with our work and thank you for the kind words, as well as taking the time to share them on Angie's List. We hope we can serve you again in the future. Sincerely, Rick Harrington

Prudence L.
04/2013
5.0
electrician, lighting, ceiling fans
  + 1 more
Rick's electricians arrived on time, and did exactly what he had promised. We were working with plumbers and carpenters too, and Rick was very responsive about scheduling to meet our needs and setting up both rough-in and final city inspections for us.
Description of Work: Disconnected and removed existing baseboard heating, rewired kitchen and living room, installed ceiling fan, light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Harrington Electric Inc
We very much appreciate you taking the time to post this report and are glad to hear you were pleased with our services. We hope we can serve you again in the future. Sincerely, Rick Harrington

FRANCIS C.
04/2013
5.0
electrician, lighting
  + 0 more
They are fabulous. They were professional, on time and clean cut guys. They enjoyed working with each other and enjoyed working for their company. They are top notch.
Description of Work: They did a lot of work. They had to install three sets of sconces. They did all the wiring and set up a chandelier in my bathroom. They put some lights over the bar and island in my kitchen. They also put up a chandelier over my dining table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Harrington Electric Inc
Thank you so much for the kind words and taking the time to share them with others. We enjoyed working with you as well and hope we can be of service to you in the future. Sincerely, Rick Harrington

Joseph S.
03/2013
5.0
electrician
  + -1 more
Rick, the owner, arrived on time to assess my needs and emailed me the estimate, which I accepted. A day was scheduled much sooner than I expected to do the work. Two electricians showed up right on time and did the work expeditiously, neatly and professionally. The job required cutting a hole to get into an inaccessible attic area, which they cut and replaced very neatly. They laid out the new locations I asked for carefully, using a laser to get it exactly right. They moved or covered and protected all my belongings near the work area. Rick came by to check on the work while it was underway. After the work was done they cleaned up meticulously, and were pleasant and friendly throughout. I will definitely use them again when a need arises.
Description of Work: Relocate several light fixtures and install new ones; also install an electric socket and run cables for new wall-mounted TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Harrington Electric Inc
I'm glad to hear you were pleased with my employees as well as the work they performed. Thank you for taking the time to share your experience with other Angie's List members. We look forward to serving you again in the future. Sincerely, Rick Harrington

Jack W.
03/2013
5.0
electrician
  + -1 more
The men who came were on time and worked quickly and professionally. They seemed to know what they were doing.
Description of Work: An electrical dining room light was replaced with a candle chandelier. A dimmer switch was put on the kitchen lights.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Harrington Electric Inc
Thank you for taking the time to post this report. We are glad we were able to be of service to you and hope you will call us again for any future electrical needs. Sincerely, Rick Harrington

Matthew B.
02/2013
5.0
electrician
  + -1 more
I had the 60 Amp electrical service (panel, service entrance wires) upgraded to a 200 Amp service in my 1940's bungalow. I also had a few new circuits added and some old wiring cleaned up / removed. Rick was headed out of town but he made a point to get the estimate taken care of before he left. The work began when he said it would. The electricians who the performed the work, Sam and Mike, did a great job. They were friendly and efficient, and they listened to my requests about where to put the new outlets and the outside conduit. Despite some bad weather, everything was done on time.
Description of Work: Service Upgrade
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,150

Response from Harrington Electric Inc
I'm glad to hear you were pleased with the work. Thank you for taking the time to share your experience with others. I hope we can be of service to you again in the future. Sincerely, Rick Harrington

Carl E.
01/2013
5.0
electrician
  + -1 more
Let me preface this story by saying that I am very ignorant about electrical work. I had a problem where a non-GFCI outlet in a 2nd floor bathroom suddenly stopped working. I tested the outlet using a multimeter and there was no power coming to the outlet. I figured since it was not a GFCI outlet and there was no power coming into the box, that there was something wrong that would be difficult to get to. So I e-mailed Rick Harrington via Angie's List. First question he asks via e-mail: and quot;Does the socket happen to be in the bathroom, kitchen or garage?and quot; My answer: Yes. Second e-mail: and quot;Try checking for tripped GFCIs in the other bathrooms.and quot; My response: Boy I'm ignorant about electrical work. I go around the house and test all the GFCIs and sure enough one had been tripped. I learned something today: GFCI outlets can protect a daisy chain of outlets. I appreciated that he solved the problem without even visiting my house (and thus no charge). He also pointed me to a section of his website that specifically deals with the issue I had and I appreciated the extra information. If I have future problems, I plan to contact Harrington Electric.
Description of Work: Tripped daisy chained GFCI, problem solved via e-mail
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Harrington Electric Inc
I'm glad we could be of service to you. Hardly a week goes by that we do not get a phone call regarding receptacles not working where the problem has been caused by a tripped GFCI receptacle. Thank you for taking the time to share your experience. Sincerely, Rick Harrington

Hayes H.
01/2013
5.0
electrician, lighting
  + 0 more
The two electricians were very personable and did a terrific job. We would definitely hire them again if necessary.
Description of Work: They installed some light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Harrington Electric Inc
We appreciate you taking the time to post this report. We are glad we were able to be of service to you and hope you will call us for any future electrical needs. Sincerely, Rick Harrington

Susan P.
01/2013
5.0
electrician
  + -1 more
Harrington is always responsive and timely, and they work quickly and efficiently. They have always done a good job for us over the years as well.
Description of Work: They repaired a ground fault unit in our electrical system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Response from Harrington Electric Inc
Thank you so much for taking the time to post this report. We are glad to be of service to you and hope we can be of assistance to you for any future electrical needs. Sincerely, Rick Harrington

donald G.
12/2012
2.0
electrician
  + -1 more
Unfortunately my experience with this company was considerably less successful than the other reviews suggest and I will not be using them again and certainly cannot recommend them to others. Things started well enough during the initial site visit, when we described the work to be done. Harrington struck us as professional and attentive. They clearly enjoyed a close relationship with the contractor. In hindsight, it appears that this relationship was too cozy and perhaps not in the best interest of the customer. We offered to have electrical plans produced for Harrington but were told it was not necessary due to the simple nature of the job. However, it became clear quite early that there were too many assumptions, with a and quot;we know bestand quot; attitude and failure to follow requests, with the result that Harrington had to be supervised constantly. Lighting fixtures were installed in the wrong places, having to be moved, and lack of consideration of items such as door casings, means that fixtures are off-center. Electrical boxes were installed crooked. Existing cable and phone wiring was cut and not reconnected. Despite being provided with the information, they failed to review light fixture information with the result that electrical boxes and the wall panelling in which they were installed had to be replaced since they installed oversized boxes. Harrington failed to install an adequately sized circuit, or use correct gauge of wiring for the anticipated load, meaning that in the rooms they wired, we experience overload situations, flickering lights and breakers popping. Despite it being within the warranty period, Harrington failed to return calls, eventually replying to an email, refusing to rectify the problem. All in all extremely poor quality of work and service and we are still having to remedy their work. The final bill was initially about double the initial quote, despite there being no changes to the scope of work performed. As an argument for the increased fee, Harrington produced a record of the hours his men had put in on the job, failing to comprehend that much of this time was spent rectifying their errors. The only positive thing that can be said about Harrington is the standard of work performed by Allen, one of his electricians. Allen is knowledgeable, efficient and has superb attention to detail.
Description of Work: Extensive interior remodel and space conversion.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$150,000

Response from Harrington Electric Inc
Since receiving this report, I have struggled with exactly how to respond to this individual’s comments. I would prefer to say nothing and let Angie’s List members come to their own conclusions based on the other comments members have made, but I feel the allegations made by this customer are serious and must be addressed. This job was a fairly extensive renovation of an older home. Our work was completed under a reputable general contractor with whom we have done numerous projects. This customer insinuates that this relationship was to his detriment. I believe this reply will demonstrate otherwise. From the very beginning of the project this customer “supervised” and questioned our every move. On more than one occasion this customer took it upon himself to redo electrical work he claimed was incorrect. On another occasion this customer began installing some of his own electrical wiring for items not included in our estimate. In which case I had to appeal to the general contractor regarding liability concerns. I find it telling that even with this customer’s constant “supervision” he claims that fixtures are “off-center” and electrical boxes were installed “crooked.” I assure you that these locations were approved by this customer or he would have insisted they be relocated, or perhaps even relocated them himself. This customer alleges that, “much of the time was spent rectifying [our] errors.” On hourly rate jobs we are always careful to keep track of any time or materials required to correct any of our errors. Over the 160 man-hours we had in this job, the customer was credited for 9 hours. Only 5 hours were for rectifying any errors, the other 4 were credited by me simply as a good-will gesture. This information is all well documented on invoices that were provided to the customer. Though I contest nearly everything this individual has to say, the most outrageous claim this customer makes is that the final bill was, “initially about double the initial quote, despite there being no changes to the scope of work performed.” For the record, my original “ballpark” estimate for this project was 5,900.00. The total billed invoices were 7,160.00. In an effort to pacify this customer this amount was discounted 900.00 from a projected total completion cost of 8,060.00. Below is a list of quoted work from my original estimate, followed by my emailed explanation to the general contractor for the added costs, which was originally followed by a detailed list from one of my employees. “Ballpark prices based on walk-through”: Bonus room wiring-1600.00; Basement wiring-1,200.00; Add 6 cans in living room-600.00; Add 2 cans at fireplace-200.00; Add 3 cans in hall-300.00; Change meter to meter/main panel-800.00; “Bathroom renovations???” (Question marks were included)-3 @ 400.00. Total Estimate-5,900.00. To: [General Contractor], Sent: Thursday, February 24, 2011, 12:36 PM. “Below is the detailed time and materials list from Jeff for the rough electrical wiring for the main floor, upstairs and attic level renovation. Though [name deleted] is right, we did not do some of the items included in my original "ballpark" estimate, the scope of the original estimated work changed completely. Though we didn't install cans in the living room and at the fireplace, we did install a total of 19 recessed cans throughout the main, upper and attic level of the house. We may not have changed the meter panel, but as a result of the bonus room moving to the attic, we had to fish homerun circuits from the attic level all the way down to the basement electrical panel. The scope of the work in the bathrooms was never nailed down on the initial walk-through and ended up being much more involved and difficult than was originally anticipated. We also addressed a number of other items that were never included in my original "ballpark" estimate. You know as well as I do that it's nearly impossible to gauge what you're going to run into on these jobs. That's why it clearly says on my original estimate that these were "ballpark" prices. Please let me know if you or [name deleted] have any further questions.” The “number of other items” specified in my employee’s list were: Demo and rewire 2 outlets in bedroom. Install ceiling fan wiring for great room. Remove 2 receptacles and dimmer switch in dining room. Install wiring for three bedroom ceiling fans. Remove existing Wiremold conduit and fish wiring for new receptacle in great room. This customer received the above explanations for the cost overages in detail yet refused to accept that any charges over the original “ballpark” estimate were justifiable, emailing the general contractor that he was not going to pay any more than what he had been billed for the rough electrical wiring (An amount that basically amounted to be just over the price of the originally estimated work). Below is a copy of the general contractor’s reply to the customer’s email: On Feb 28, 2011, at 8:19 AM, [General Contractor] wrote: “This is an unreasonable expectation in my opinion [name deleted]. I have shared this expectation with Rick Harrington and out of respect for his and my relationship and in an attempt to not further any more ill will, Rick has generously agreed to do the trim out for $900.00. I believe this represents half of what he estimated to complete the job. In the event that this is not acceptable we will have to pull his name off the permit and you will have to hire another electrician. I have had way too many years of great success with this man and his men and will not get involved in the mess that will occur with another electrician finishing up behind my trusted sub-contractor. If you would like to finish the wiring job yourself I am not sure what would be required by the inspection dept. I don't think you can do it without having a license but I am not sure. Please let me know your decision.” When the customer initially balked at this offer, again unfoundedly alleging that the scope of work had not changed, the general contractor responded with the following email: From: [General Contractor], Sent: Monday, February 28, 2011 11:32 AM: “I have discussed this with Rick and he does not understand your complaints in light of all the work that was done and necessary. He has agreed to finish for the $900.00 and will lose money as a result. We are willing to go over all the work that was done in detail but frankly feel you will end up agreeing that what was done and charged for is fair. Rick showed you the numbers and discounted where you felt he should so we are still confused by your position. Nevertheless neither of us have the desire to continue defending Rick's position so if $900.00 is agreeable to you, that is the way we will proceed. Hopefully this additional $900 in discounts will be sufficient for you to make the call to proceed.” I trust it is becoming evident the lengths I went to in order to appease this customer. He makes numerous other claims that I wish I could dispute but unfortunately, am only allotted so much space to reply to a report and am using every spare word. I appreciate this customer commending my employee Allan and his attention to detail. What this customer does not know is that I personally gave Allan specific instructions to address any and all remaining issues this customer had regarding our work. According to our records, Allan spent 23 hours completing the trim out and doing just this. Two additional employees spent a combined 14 hours on the trim out. In the end, this customer paid 900.00 for 37 hours of labor and 800.00 (my cost) in trim out materials. Finally, I would ask for members to take note that this report, though submitted in December of 2012, was for work that was completed in March of 2011 (21 months after the work was completed). On 04/23/2012, this customer called our office requesting a service call. With any other customer I would not have hesitated to send one of my electricians out to look into the issue, regardless of whether the customary one-year warranty period had lapsed or not. After leaving two additional messages in as many weeks, I decided (in hindsight, perhaps mistakenly) to send the following email. From: Rick Harrington, Sent: Friday, May 04, 2012 10:40 AM, To: [name deleted], Subject: Service Call: “Mr. [name deleted], I have received your messages but have chosen not to return your calls. This is something I never do, but I have no desire of getting in a discussion with you that I feel will only result in an argument. In the first message I received, you freely recognized that the one year warranty period had already run out on the work which we had performed at your house. If you had called within that one year time period, I would have promptly sent someone to look into your situation. However, since the one year warranty period had elapsed, and our working relationship with you on your project was one of the most unpleasant experiences we have had in the sixteen years we’ve been in business, we have no desire to work for you again. We suggest that you contact another electrical contractor for your services.” Less than two hours later I received a lengthy email from the customer which ended with him ensuring me he would, and I quote, “advise as many people as possible, either through direct contact or websites such as Angie's List, of [our] failure to correct [our] errors.” Regrettably, this individual has followed through on his promise and I have been left with no recourse but to respond. I believe the fact that we did not hear anything from this customer for such a long period of time speaks to the fact that any mistakes we did make were indeed rectified. Though my preference is this report be removed from our page, I trust that the explanations I have given will suffice in reassuring Angie’s List members regarding the quality and integrity of my company. Sincerely, Rick Harrington

myrrl M.
12/2012
5.0
electrician
  + -1 more
Estimate provided about a week from request. Did not use because other provider was faster to provide estimate. Did receive a very complete and reasonable estimate from Harrington. If they had been a little quicker to respond I Would have selected this provider.
Description of Work: Requested estimate for generator transfer switch installation.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Harrington Electric Inc
Please read email below sent to customer in response to the above report: Mr. [name deleted}, I just read the copy of the report you submitted to Angie's List regarding the estimate I provided you for the generator transfer switch. I sincerely appreciate the time you took to post the report and the kind comments you made, but my records do not match the statement you made regarding my estimate taking a week to get to you. According to my records, I came to estimate your job on Wednesday (Nov. 7th) and emailed my estimate the following Friday (Nov. 9th). The forwarded message I have included below clearly shows that you received my estimate and replied on Nov. 9th, the second day after I looked at the work for which you were requesting an estimate. Perhaps you have confused us with another electrical contractor? Sincerely, Rick Harrington Harrington Electric, Inc. -----Original Message----- From: [address deleted] Sent: Friday, November 09, 2012 12:35 PM To: Rick Harrington Subject: Re: Estimate (generator transfer panel) Thanks for the estimate. This looks good. I'm waiting for one other to come in and I'll let you know next week. On Nov 9, 2012, at 9:30 AM, Rick Harrington wrote: > Mr. [name deleted], > > Attached is the estimate you requested. Please don't hesitate to call if you have any questions. Thank you for the quotation opportunity. > > Sincerely, > > Rick Harrington > Harrington Electric, Inc. > 828-681-0297 >

JOAN V.
10/2012
5.0
electrician
  + -1 more
As always, serviceman was professional, polite, and efficient.
Description of Work: 1) Added phone jack 2) Replaced GFCI receptacle

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Harrington Electric Inc
Thank you for the kind words and the loyalty you have shown to our company over the years. We look forward to serving you again in the future. Sincerely, Rick Harrington

Michael C.
09/2012
5.0
electrician
  + -1 more
Found on Angie's List, called and he came for an estimate. We hired him, scheduled the job. He sent out a worker and they knocked out the job. It looks crisp, excellent and professional.
Description of Work: Ran conduit and installed motion detection light, installed a circuit and an outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Harrington Electric Inc
Thank you for taking the time to post this report. We're glad we were able to be of service to you and hope we can be of assistance in the future. Sincerely, Rick Harrington

Gregory T.
09/2012
5.0
electrician
  + -1 more
They were very responsive. We had an assessment done and the estimate arrived within a day. Rick and his assistant were very helpful and communicative. There was no confusion, nor any concern that we were missing anything. The work at my mother-in-law's house was completed in a day and she couldn't be happier. All the lights and outlets work again...no more cords scattered all over the floor! Her home is once again safe, probably safer than ever before which means we worry less. Our collective stress level has gone way down. We could not be more satisfied and would use Mr. Harrington's services again without hesitation.
Description of Work: Replaced fuse box with breaker box. Pulled new wires where necessary. Replaced faulty outlets and switches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Harrington Electric Inc
We very much appreciate you taking the time to share your experience with other Angie's List members. We are glad we could be of service to you and trust you will call us again in the future if the need arises. Sincerely, Rick Harrington

Contact information

4 Rosscraggon Rd, Asheville, NC 28803

http://www.harringtonelectricinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
Heating and Air Conditioning,
Generator,
Water Heaters,
TV Service - Cable,
Phone Wiring

FAQ

Harrington Electric Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Harrington Electric Inc accepts the following forms of payment: Check
Yes, Harrington Electric Inc offers free project estimates.
Yes, Harrington Electric Inc offers eco-friendly accreditations.
No, Harrington Electric Inc does not offer a senior discount.
No, Harrington Electric Inc does not offer emergency services.
Yes, Harrington Electric Inc offers warranties.
Harrington Electric Inc offers the following services: Residential, commercial & industrial electrical wiring.

Contact information

4 Rosscraggon Rd, Asheville, NC 28803

http://www.harringtonelectricinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed