General Electrical Contracting

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Sent General Electrical Contracting a message the next morning, David called told him what the problem was and what I thought the cause was. We discussed price as normal, set up a day and time which worked best for me (Saturday). On Friday evening David called to verify time on Saturday morning all was a go. Saturday morning about 1 hour befor time David called with truck trouble, and said he would call when he got up and running. This was no problem because he called before he was scheduled. (Real professionalism because not many would have called before time, and would have waited till after time to call and inform of any tardiness.) About an hour later David called back to say he got the truck fixed and was I still willing to have him come out to do the job. We live 30 minutes out of town, I told him yes please. When David got here we talked about our options while he checked the outlet. He started out looking in the breaker boxes, yes boxes as we have a generator transfer switch. The outlet had its own circuit so he followed the wire down to the main breaker box then found the neutral wire followed it and bingo it was a loose neutral wire going from main box to transfer switch box. We were up and running in an hour start to finish. Thank you David for working with me on my schedule.

Timely professional job. Cost was very high. Credited with only actual payment and not the promotional value

Spectacular! My daughter JUST moved into a new house and the smoke detectors started going off in the middle of the night. I called first thing in the morning and David answered. He was at my daughter's home within 2 hours!! Pleasant to deal with, extremely efficient! And Brianna in the office is terrific as well! Do not hesitate to use these folks for any electrical needs!

Jules was great! He was punctual and even worked on the occasional Saturday to meet deadlines. He was very professional and worked well with the other sub contractors onsite. Jules made sure that everything was done right and if something was giving him an issue he did not leave until it was working properly. I would definitely use him again. I was very pleased with my experience and felt that the quote was lower than other electricians we interviewed.

Very punctual and all work was done efficiently and at a reasonable cost.

We had purchased our 1920's era home and were still in process of moving from South Carolina when we hired General Electrical. I think Jules' schedule was tight and he took the work as a favor to our realtor. Due to fact that the knob-and-tube runs in the attic were buried in insulation (a definite no-no), he said early on he would not touch the knob-and-tube unless the insulation were gone. We could not do that right away because it was already late fall and getting colder and needed to keep the insulation in place until spring. Also, the house had a few generations of wiring from its previous use as a boarding house with the basement at one time configured into two apartments. That being said, we still were not pleased with the result. For new outlets that were added, Jules wired grounded three-prong outlets to the new circuit panel via romex. However, in many cases for existing outlets he only ran new romex from the panel to a junction box which was still getting power from the knob-and-tube circuit, with the wires to the electrical outlets still the old cloth covered and in many cases unsafe wiring. We had agreed to leave some outlets as ungrounded two-prong where the only thing that would be plugged in would be a lamp. However, because he replaced several of the old two-prong outlets with new two-prong outlets, we thought he would have alerted us to unsafe wiring with frayed insulation. And considering everything was accessible via the full basement, we fully expected the wall outlets to have dedicated circuits to the new electrical panel and not still be tied into the knob-and-tube. The agreement was that the knob-and-tube would be left to run the overhead lights only, and the process of getting the knob-and-tube replaced would happen as a separate job. Now, we have another electrician replacing the knob-and-tube, and he has been surprised at how many things were still left connected to it. And of course this has necessitated him redoing a bunch of work. Two final notes: General Electrical still owes us for an outlet that was not working properly and never followed up to fix it. But after a while we gave up and decided to just wait and let the next electrician fix it. The other thing is that after the power company connected the new meter and connection from the street to the new weather-head, neither power company nor Jules bothered to disconnect the old meter. This meant a meter box with no meter in it and a live circuit with two metal contacts ready for a curious child to stick a hand in it and get a deadly shock. Fortunately, the other electric company we hired discovered this when we had them in to put in a new 220v circuit for an electric dryer, and they fixed it gratis. I think Jules was pressed for time, and a bit overwhelmed with dealing with an old house. We are guessing he might work more on new construction projects. However, we could not recommend him.