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Nelly's Upholstery

Upholstering, Furniture Refinishing and Repair, Antiques,

About us

Family owned business since 2009, providing service to the Ashville, Hickory, Morganton, and Mecklenburg County areas. Our experience means that we can repair or restore your favorite family heirloom. Our skilled upholsterers and craftsmen are experienced in custom upholstery, re-upholstery and repairs, antique and vintage furniture re-purposing and restoration. Pick up and delivery is available upon request.

Business highlights

26 years of trusted experience

Services we offer

Full service upholstering.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.972 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 72 reviews

Caitlin M.
10/2016
5.0
furniture repair, interior designers, upholstery, alterations
  + 2 more
Great job. Staff is friendly, approachable, knowledgable, helpful.
Description of Work: Reupholstering furniture for several interior design services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reese M.
10/2016
5.0
upholstery
  + -1 more
They did a great job and work quicker than anyone else I had looked at. They were also more affordable and a great family to work with.
Description of Work: Reupholstered furniture with fabric I had provided and everything was perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Vivian M.
10/2016
5.0
furniture repair, upholstery
  + 0 more
They were courteous, expeditious and honest. Took the time to explain difficulty of job and all cost involved.
Description of Work: Reapolstered a pair of rare round mid century modern tulip chairs. They stripped chairs to base, reformed and reconstructed completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Nelly's Upholstery
Thank you!

Chuck B.
10/2016
5.0
upholstery
  + -1 more
The rockers came out looking great and their estimated date of completion was right on the money!
Description of Work: I had two mission style rockers upholstered in leather.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Jack A.
10/2016
5.0
upholstery
  + -1 more
Arrived promptly for estimate, pickup and delivery. Quality of work was exceptional and people were easy to work with.
Description of Work: Covered sofa, love seat, chair, ottoman and valances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Anthony A.
10/2016
5.0
upholstery
  + -1 more
With a small yardage of the perfect fabric that I found for the chair,Nelly's Upholstery was able to recover the chair with precision and expert fabrication. I am very pleased with their professional service, competitive pricing and friendly staff and will definitely use this business again for future reupholstery needs. I highly recommend Nelly's Upholstery.
Description of Work: Recovered a Martha Washington chair that had been damaged by pet clawings in several places.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Kyle G.
05/2016
5.0
furniture repair, upholstery, antiques
  + 1 more
Wonderful job of refitting the redone cushion -- crimping was applied to accommodate the seat/cushion placement. Also re-glued the loose parts of the wooden structure. My grandfather made this chair and I was thrilled that it will now last another 90 years.
Description of Work: Repair cushion on a 90 year old handmade rocking chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary P. E.
02/2016
5.0
antiques, custom furniture, upholstery
  + 1 more
I was absolutely thrilled with the results. The covers fit perfectly and are made identically to the leather ones, which remain on the cushions. (My dogs were giving the leather rather a hard time.) The job was completed in one day less than the time promised, and I am so happy with the result.
Description of Work: Nelly's made two sets of sofa cushion slipcovers for the seat cushions on my leather sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Nelly's Upholstery
Thank you for the review! :-)

James E.
11/2015
5.0
upholstery
  + -1 more
Could not have asked for a better experience. Perfect work and very nice people. Highly recommend!
Description of Work: Reupholstered two loves eats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Nelly's Upholstery
Thank you for the review. It was a pleasure working with you too!

Elizabeth C.
10/2015
5.0
alterations, antiques, upholstery
  + 1 more
Wonderful workmanship; expertise and very high quality work, protecting the integrity of fragile wood, hand carved and with inlay. responsive and easy to communicate with; friendly, honest, and hardworking. we would absolutely work with them again. We were particularly impressed with the quality of their work, preserving and restoring a fragile antique family piece!
Description of Work: an antique sofa from France 19th century and chair - reupholstered and spring system removed/replaced also

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Nelly's Upholstery
Thanks so much for the great review.

Melody E.
10/2015
5.0
upholstery
  + -1 more
They were really great to work with and went the extra mile to make sure we had the right leather to make the end result look fabulous. We wanted a padded seat that could stand the heat of a fireplace, that would look great and also provide some cushion for our young kids who like to run full speed past the stone hearth. Mission accomplished and at an affordable price.
Description of Work: Nelly's did a great job with a specialized project involving leather application around our stone fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Nelly's Upholstery
Thanks so much for the review. Come see again soon.

carolyn C.
10/2014
5.0
upholstery
  + -1 more
This team is just the best! When Pete arrives to picks up the job, I know my worries are over, the biggest project then is to go shopping for the perfect fabric. It's all so easy, with a consolation with Pete and Nelly on getting the right amount of material, to deciding the construction and style of the cushions. After being notified that the job was complete,I came by for the final inspection; and what a beauty, the cushions were luxurious and perfectly sized to the sofa, the workmanship was absolutely beautiful and I could not be happier.
Description of Work: I fell in love with the wooden frame of a sofa at a thrift store, knowing it needed a complete overhaul! I called Pete, he came immediately and picked up my treasure and took it back to the shop. He soon called with a price and time frame and we were set to do business. This is my second time to uses Pete and Nelly, and my past experience with them gave me the confidence to take on this project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Response from Nelly's Upholstery
Thanks for your review! Awesome! You are a definite friend of the shop! :-)

Judith P.
10/2014
5.0
upholstery
  + -1 more
Overall, we were pleased with the quality of the work and with the responsiveness and good attitude of Peter, with whom we dealt. I would advise customers to call the shop before going there to drop off or pick up items, because it's possible that Peter will be out on a delivery and that the shop will be temporarily closed.
Description of Work: Re-covered the seats of two side chairs with fabric that we provided and repaired a seam on a patio chair cushion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Response from Nelly's Upholstery
Thanks for your review. We apologize, again, for not being here when you came to pick up your seat cushions. We did try to make it up to you by providing free delivery. We are a mom and son operation, and sometimes have to leave the shop for deliveries, which is why we are able to keep our prices low. We hope to work with you again in the future.

Virginia B.
10/2014
5.0
furniture repair, upholstery
  + 0 more
My father was a master upholsterer for 60 years. Therefore, I am knowledgeable of and not at all easily impressed when it comes to upholstery. My dad is, unfortunately, gone now, and for the first time since his passing I have now experienced an upholstery job that would have been up to his very demanding standards. Peter of Nelly's Upholstery would have made my dad proud. Peter took great care to understand exactly what we were looking for and he over-delivered on not only the workmanship, but also on professionalism. He made the entire process easy and pleasurable for us. And when he found out that we were looking to have the furniture back in time for a visit by a friend of ours who has back problems, he worked extra hours so that he could get the set to us in time, delivering the furniture back to us four days earlier than his original commitment! The work was not only timely, but wonderfully done. The sofa and loveseat are actually BETTER than new. We are unbelievably happy that we contacted Nelly's upholstery and that Peter did this fantastic job for us. Having been spoiled by my dad, my wife and I have been reticent to get upholstery work done and have only used upholsterers when there was no other choice. But now my wife is already cooking up other projects that she wants Nelly's Upholstery to do for her,
Description of Work: Refurbished a sofa and loveseat set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Nelly's Upholstery
Thank you SO MUCH for the excellent review! It was a real pleasure working with the two of you! Can't wait to see what we do next! Peter

Anne P.
09/2014
5.0
upholstery
  + -1 more
Work was impeccable! Style was followed perfectly, seaming perfect. Nelly made three pillows from leftover leather. Their estimate was lower than the work required, but they stood by their original price. I voluntarily added to the amount charged to make up some of the difference. Nelly and her son are friendly, dependable and very professional. I highly recommend them!
Description of Work: Replaced vinyl portions of sofa seat cushions with leather.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Nelly's Upholstery
Thanks for the review! Hope your sofa cushions are testing you well! :-)

FRAN D.
09/2014
5.0
upholstery
  + -1 more
The entire job took three weeks. The cane chairs had covered buttons on the cushion plus a small lumbar pillow. Each arm had a small upholstered area. There were two additional cushions with zippers for two chairs I had at home. This was a stripe material I provided and everything was self corded, some even double corded. Peter is very personable and Nelly's work is superior! Peter said three weeks and that is what it took. These two smiling people are terrific and I highly recommend them.
Description of Work: Reupholstered two cane back chairs, covered two cushions for two other chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Response from Nelly's Upholstery
Awesome! Thanks for the review! You were a pleasure to work with as well :-)

Karen L R.
06/2014
5.0
auto upholstery, upholstery
  + 0 more
As figuring how to get the car seat out of the car would have been very time consuming and therefore, expensive, I had a friend remove the car seat first and I dropped it off to Peter. Nelly's did a very good job of matching the fabric, sewing and replacing the cover. He called me a few times to discuss options for the fabric and then he completed the work in the time frame he quoted and for the price quoted. He was friendly and professional and I am certainly happy with the end product. The only minor complaint I had was that when I went over to take him the car seat at 2 pm, the shop was closed. Peter was out for a delivery and would not be back for 40 mins and the workshop was not staffed in his absence. A bit of an inconvenience - be sure to call ahead and check he is there!
Description of Work: Repaired leather car seat where torn by dog!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary V.
05/2014
5.0
upholstery
  + -1 more
Nelly did the work very quickly in the exact amount of time that had been estimated. We picked out the material at the cloth shop then Nelly's son, Peter, picked up the material for us so it did not take an additional trip to the shop. Nelly and her son are delightful to meet and visit. A real pleasurable experience!
Description of Work: Nelly reupholstered an office chair and made an additional pillowcase-like piece to cover the top of the chair where the cat likes to sleep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Marilynne H.
04/2014
5.0
upholstery
  + -1 more
I gave Peter and Nelly two re-upholstery projects recently -- an antique wooden arm chair with fabric back/ seat and tuxedo-style couch. Both were done perfectly, on time and for the agreed upon fee. Workmanship was excellent! Peter and Nelly were wonderful to work with. I highly recommend their services.
Description of Work: . Re-upholstered antique wooden chair with fabric back/ seat and tuxedo-style couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Nelly's Upholstery
Thank you for the wonderful review. We look forward to working with you again in the future. Peter Diaz Nelly's Upholstery

Vickie Sue W.
04/2014
5.0
upholstery
  + -1 more
This is the second upholstery job we have taken to Nelly and Peter, and again we are very happy with the work. The pattern on the counter seats was matched perfectly, and overall the upholstery was done beautifully. In addition, we asked Nelly to do matching pillows and placemats with the extra fabric, and we are very happy with those as well. Nelly and Peter are always great to work with. They take pride in a job well done and provide service with a smile! When we have upholstery jobs in the future, we will definitely call on them.
Description of Work: We purchased counter stools and took them to Nelly and Peter to have them re-covered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Nelly's Upholstery
Wow! a SECOND review?! Thank you so much! We really enjoy working with you two :-) Peter E Nelly's Upholstery

Catherine L.
03/2014
5.0
upholstery
  + -1 more
Everything that I requested was done perfectly. They were courteous and finished the job quickly.I will definitely be returning.
Description of Work: Upholster a chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Nelly's Upholstery
Thanks! Hope to see you soon! :-)

Vickie Sue W.
03/2014
5.0
upholstery
  + -1 more
We had bought a new arm chair but wanted to use a fabric that was more in keeping with the interior of the room where the chair was to be placed. We took both the chair and fabric to Nelly's and they gave us a quote and timeframe to do the work. The chair was completed on time and the workmanship was more than expected. It was important that the main object of the pattern be perfectly centered; it was and on the back of the chair as well. Where appropriate she used double welting too.
Description of Work: We had a new chair reupholstered with a fabric we provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Response from Nelly's Upholstery
Thanks for the great review! You were a pleasure to work with and we absolutely love your chair! :-)

Robert K.
03/2014
5.0
upholstery
  + -1 more
Outstanding work and customer service. I even dropped by unexpectedly to inquire about some fabric I already purchased. Peter was very helpful by measuring my existing fabric and advising how many more yards I would still need to purchase. They even went the extra mile of saving the brand name of the chairs that was under the cushions. This is a nice touch since it retains the integrity of the chairs. The arm covers I purchased for each chair had been lined--another great attention to detail. Peter and Nelly were extremely responsive to my numerous questions, and called to inform me when the chairs were actually being started. I look forward to using Nelly and Peter again for all my reupholster needs.
Description of Work: Reupholstered two matching recliners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$855

Response from Nelly's Upholstery
Thank you. You were a pleasure to work with. Those are some really great recliners you have there.

Gina M.
02/2014
5.0
upholstery
  + -1 more
I drove less than a mile away from the fabric store, which was so convenient! I spoke with the proprietors Nelly and Peter. I described the size and dimensions of my chais, and what I would like done. They gave me an estimated quote, and I returned later with the chairs and fabric. I didn't have the trimming for the chair, but fortunately Nelly suggested something she was already working on from another chair, which I liked also. They picked up more for me at the fabric shop and added it to the bill. I did not have to pay a deposit. They took my information, and called me 2 weeks later to pick up the chairs. It should be noted that I had told them I was not in a rush, and yet they still got both chairs done in a fair amount of time. They were obviously working on several orders, and still got to me within a professional length of time. Despite the fact their small business has been opened for about 7 months, they have built up a steady business with much hard work and well earned high quality reputation. I am already planning for another chair to be upholstered by them very soon!
Description of Work: Nelly's Upholstery did a fantastic job upholstering two old European chairs that I had. They came highly recommended from the fabric shop less than a mile away, and being new in town I took the shop's recommendation. I am so glad that I did! They replaced the material on the seat and the back, and suggested trim work that made the final product even more beautiful. I had given them an expensive floral fabric that happened to match window treatments I had installed. They selected and upholstered sections of the material that really highlighted the gorgeousness of the pattern, and enriched the beauty of the chairs. Needless to say I was extremely happy with the outcome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Nelly's Upholstery
Oh my god [member name removed]! Thank you so much for such an outstanding review. You were a real pleasure to work with. Come on back for your 10% discount! Peter Diaz Esqueda Nelly's Upholstery

carolyn C.
01/2014
5.0
upholstery
  + -1 more
When I called this vendor I received a friendly and informative greeting, a time frame in which I could expect the sofa to be completed, price, information regarding fabric and a pick up time. The workmanship is absolutely flawless, and the finished product is really beautiful.
Description of Work: upholster a sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Nelly's Upholstery
Wow. [member name removed]! Thanks! It was really cool working with you. You are so kind. Please let us know if we can help out in any way. You have a lovely home and amazing taste in furniture. Peter E Nelly's Upholstery
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Contact information

2640 Hendersonville Rd., Arden, NC 28704


Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Upholstering,
Furniture Refinishing and Repair,
Antiques,
Alterations/Sewing/Decorating,
Furniture - Custom Made,
Upholstering - Boat & Auto,
Interior Design and Decorating,
Leather & Vinyl Repair,
Furniture - Sales,
Boats

FAQ

Nelly's Upholstery is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: Closed

Nelly's Upholstery accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Nelly's Upholstery offers free project estimates.
No, Nelly's Upholstery does not offer eco-friendly accreditations.
No, Nelly's Upholstery does not offer a senior discount.
No, Nelly's Upholstery does not offer emergency services.
No, Nelly's Upholstery does not offer warranties.
Nelly's Upholstery offers the following services: Full service upholstering.

Contact information

2640 Hendersonville Rd., Arden, NC 28704


Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
Closed