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Nelly's Upholstery

Upholstering, Furniture Refinishing and Repair, Antiques,

About us

Family owned business since 2009, providing service to the Ashville, Hickory, Morganton, and Mecklenburg County areas. Our experience means that we can repair or restore your favorite family heirloom. Our skilled upholsterers and craftsmen are experienced in custom upholstery, re-upholstery and repairs, antique and vintage furniture re-purposing and restoration. Pick up and delivery is available upon request.

Business highlights

26 years of trusted experience

Services we offer

Full service upholstering.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.972 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 51-72 of 72 reviews

DON S.
04/2020
1.0
upholstery
  + -1 more
THEY NEVER SHOWED UP OR CALLED!!!!
Description of Work: refinish table top

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Nancy T.
11/2017
5.0
upholstery
  + -1 more
Excellent service
Description of Work: Reupholstery of two chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nelly's Upholstery
Thank you for the review. We look forward to working with you again in the near future.

kevin R.
08/2017
5.0
upholstery
  + -1 more
fine, nice job
Description of Work: reupolstered a chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nelly's Upholstery
Thanks for the review!

Karen C.
07/2017
5.0
furniture repair, upholstery
  + 0 more
great. and they were really fast
Description of Work: reupholstered a loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Nelly's Upholstery
Thank you so much for the review!

Priscilla C.
11/2016
5.0
upholstery
  + -1 more
Extremely well.
Description of Work: Upholstery of love seat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nelly's Upholstery
Thanks for your review!

Cydney C.
10/2016
5.0
furniture repair, upholstery, antiques
  + 1 more
GREAT! No complaints at all.
Description of Work: A lot! A new sofa that came with ugly fabric... they changed it for me. My Grandmother's Captain's chairs, all my outdoor cushions, an 8' window seat with back cushions & dining room chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karilea R.
10/2016
5.0
furniture repair, upholstery
  + 0 more
great- very easy to work with
Description of Work: Peter and Nelly refinished a couch, 3 lounge chairs, 8 dining room chairs and 5 outdoor furniture cushions. He told us 5-6 weeks and in 3 weeks he called and said they were ready. All items looked awesome! We supplied the fabrics and foam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Response from Nelly's Upholstery
Thank you so much for the review! And thanks for the opportunity to serve you! We look forward to working with you again soon.

RONALD B.
07/2016
5.0
upholstery
  + -1 more
unknown
Description of Work: Did not use this provider
Rating CategoryRating out of 5

Jan G.
05/2016
5.0
upholstery, antiques
  + 0 more
unknown
Description of Work: Nelly's reupholstered aN antique Victorian chair. The work was completed in an outstanding manner. The workmanship is superb. The staff at Nelly's is very friendly, knowledgeable, and hard working. I very highly recommend this firm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Response from Nelly's Upholstery
Thanks for the review! It was a pleasure working with you! Please come back soon :-) Peter Nelly's Upholstery

Steve H.
02/2016
5.0
upholstery
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Nelly's Upholstery
Thanks for the "A". We look forward to working with you again in the near future! :-)

MIKE M.
08/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Nelly's did a gorgeous job reupholstering three quirky, open arm, Danish modern chairs. The textile had a very complex pattern, and the pattern was matched perfectly, and the chairs matched each other perfectly. | |I've been a designer for 30 years ... Nelly's gets my highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nelly's Upholstery
Thanks so much for the review! We are happy to hear you love the work we did!

Joseph M.
08/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Needed breakfast nook cushions and couch reupholstered for used rv I bought. |did a wonderful job. helped make rv look like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Nelly's Upholstery
Thank you so much for the review!

Carol W.
07/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: Reupholstered chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Nelly's Upholstery
Thank you so much for the review!

RAPHAEL B.
06/2015
5.0
alterations, upholstery
  + 0 more
unknown
Description of Work: Went very well. Our project was completely on a timely basis completely to our satisfaction. Good folks-----Would utilize their services again and would recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Nelly's Upholstery
Thank you kindly for the review! Please come back and see us soon!

Linda W.
02/2015
5.0
upholstery
  + -1 more
unknown
Description of Work: They reupholstered a denim glider rocker and ottoman with black leather and Did a very professional job. We were pleased with the owner and staff as well. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Nelly's Upholstery
Thank you so much for the review!

Joan M.
05/2014
5.0
upholstery
  + -1 more
unknown
Description of Work: Picked up my chair and reupholstered it. Great attitude and a wonderful job. I would definitely recommend Nelly's Upholstery!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Katie S.
10/2013
5.0
upholstery
  + -1 more
They did a fabulous job! They came out the same day I called to look at the couches and pick them up. They were extremely friendly and very easy to work with. I highly recommend using them!
Description of Work: Nelly and her son upholstered two circular couches that were installed in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Nelly's Upholstery
Thanks so much for the review, [member name removed]! It was a real pleasure working with you too :-) Peter E Nelly's Upholstery Management

Kaaren M.
08/2013
5.0
upholstery
  + -1 more
Nelly did an excellent job of upholstering a bench. This was not a particularly difficult job but there are certain things that make a provider good: She answered the phone herself the first time I called. No hearing phone messages. It has become frustrating to get answering machines when you call businesses and they call back at THEIR convenience. This is important and makes the business owner look like they care about their customer. She gave me an estimated price over the phone and when it came time to pay, that was the price. She reacted quickly, doing the job in 2 days. She .was very pleasant. I would use her services again in a heartbeat and highly recommend her.
Description of Work: Nelly upholstered a bench.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Nelly's Upholstery
Thanks so much for the outstanding review! It really means alot when people DO notice the little things we go out of our way to do..like providing great customer service as well as a super fast turn around. Nelly's Upholsery Management

David W.
07/2013
5.0
upholstery
  + -1 more
Nelly did an excellent job and I recommend her for upholstery needs. I would definitely use her services again.
Description of Work: Made a repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nelly's Upholstery
Hi [removed member name]! Thanks for the awesome review! Thank you for choosing us for your upholstery needs. We look forward to working with you again. Peter E. Nelly's Upholstery 2640 Hendersonville Rd. Arden NC 28792 828-505-6488

Mary D.
05/2013
5.0
upholstery
  + -1 more
Nellie was available the day I called to re-upholster a rather large day bed cushion (size of a twin mattress) and 6 big pillows. She gave a tentative price over the phone which increased according to the detail we wanted to achieve. It was more work than she initially anticipated and the price rose a bit but was worth every penny. She finished in a record 4 days but didn't skimp on the detailing. Her work is superb and manner very professional. We are more than pleased with the results and will use her for all our future upholstering needs.
Description of Work: Nellie re-upholstered a very worn looking day bed cushion and 6 large pillows. I provided the material and told her exactly what I wanted. She made a few suggestions that would give the finished product an excellent end result. She is very skilled and for very little cost to me made the day bed look brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Response from Nelly's Upholstery
Hi [member name removed], thank you so much for the review! Glad we could help! Please come see us at our new location. Nelly's Upholstery 2640 Hendersonville Rd Arden NC 28792 828-505-6488

Elizabeth D.
02/2013
5.0
upholstery
  + -1 more
I called Nelly and as soon as the fabric was available to her she started working on my chairs. They look perfect and she got them done very quickly.
Description of Work: Nelly upholstered two matching chairs that had a lot of detail in a floral print and she did it perfectly.They look beautiful, matched patterns, nice and cushy looking and very professional and done very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Pamela M.
10/2012
5.0
upholstery
  + -1 more
Nelly was very professional. She listened to what I wanted. I took her a picture of my sofa and she told me how much fabric to buy. She offered suggestions and was very nice to work with. The sofa is perfect. She did a wonderful job. It is a beautiful custom sofa. Nelly went beyond by adding some padding to make it fuller and fluffier. Her pricing was comparable with other quotes I received. I was very impressed with her ability and professionalism. I AM using Nelly's Upholstery again and would absolutely recommend her.
Description of Work: I had a sofa re-upholstered. Two seat cushions, two back cushions and two throw pillows. We used two fabrics, one for the back and arms and a different one for the cushions and pillows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nelly's Upholstery
Hi [removed member name], thank you so much for the kind words! It is our pleasure to make you happy and your items beautiful again. We have recently moved into a bigger shop. Please stop by and say hi sometime :-) Nelly's Upholstery 2640 Hendersonville Rd Arden NC 28792
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    • 3(current)

Contact information

2640 Hendersonville Rd., Arden, NC 28704


Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Upholstering,
Furniture Refinishing and Repair,
Antiques,
Alterations/Sewing/Decorating,
Furniture - Custom Made,
Upholstering - Boat & Auto,
Interior Design and Decorating,
Leather & Vinyl Repair,
Furniture - Sales,
Boats

FAQ

Nelly's Upholstery is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: Closed

Nelly's Upholstery accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Nelly's Upholstery offers free project estimates.
No, Nelly's Upholstery does not offer eco-friendly accreditations.
No, Nelly's Upholstery does not offer a senior discount.
No, Nelly's Upholstery does not offer emergency services.
No, Nelly's Upholstery does not offer warranties.
Nelly's Upholstery offers the following services: Full service upholstering.

Contact information

2640 Hendersonville Rd., Arden, NC 28704


Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
Closed