Carolina Ductmasters, Inc.

chimney sweep, air duct cleaner, dryer vent cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Carolina Ductmasters cleans and services both residential and commercial air ducts, as well as dryer vents, exhaust vents, and fireplace/chimney cleaning. We are also (available for air duct inspections and repairs, dryer vent inspections and repairs, & wood burning fireplace/chimney inspections and repairs. WE DO NOT SERVICE ANY GAS UNITS OR GAS LOGS}. Our Company has been in operation and servicing the entire Southeast through our offices in Asheville/Western North Carolina, NC and Greenville/Spartanburg SC since August 1997. We are committed to providing the highest quality service. Carolina Ductmasters is fully licensed, insured and bondable. We are member of the Local and National Homebuilders Association, Angie’s List Super Service Award Winner, Elite Service Professionals with HomeAdvisor, and A+ rated with the BBB and we are compliant with all NADCA guidelines, training and certifications.

Business highlights

28 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.61,712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.7
Showing 76-100 of 1712 reviews

Nick F.
07/2023
5.0
They were on time and professional. They took the time to explain that my dryer vent hose was too long and they shortened it for me while they were cleaning the dryer vent. They were also mindful of our animals while the work was being completed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$600

Steve C.
07/2023
4.0
The initial contact was favorable, however, I had requested a chimney cap and was told by the person who arranged the service that the "crew" would have caps on their truck. The guy who showed up to do the cleaning, didn't know I wanted one nor did he have any in his truck.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Mike A.
07/2023
4.5
x

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Roger E.
07/2023
5.0
Very cost effective! They were very professional and very efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Willie K.
06/2023
5.0
They were professional, timely, and honest ask qualities me and the wife loved, and they did not charge an arm and leg

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vince L.
06/2023
5.0
Not only did they come on the appointment date, they called and due to a cancellation asked if they could arrive earlier. The dryer vent was cleaned and the dryer no longer shows an overheating code. Great job. Will definitely call them again if needed and will have air ducts cleaned as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$17,500

Robin W.
06/2023
5.0
They were a friendly and professional team by all means with great manners. They arrived early. The job was completed in a short time and was shown a picture of the finished job performed on the chimney top. I am very happy and pleased with the work provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy P.
06/2023
5.0
Showed up on time. Polite, clean, efficient, knowledgeable and didnâ t try to upsell stuff I donâ t need

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lucia B.
06/2023
5.0
Project: Clean dryer exhaust from dryer to outside of home all on second floor. From the time I contacted via Internet to Tammy contacting me by phone to answer my questions, everything went as smooth as I could have expected. The twin brothers were even early, but they did call to say they were running ahead of schedule and would that be okay. When they arrived, they were very cordial and efficient. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Steve G.
05/2023
5.0
Customer service was excellent and Austin and Cody were both pleasant and efficient while completing the job. I would recommend this company for cleaning and inspecting a fireplace chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lindsey T.
05/2023
5.0
they did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jackie S.
05/2023
5.0
Bryce and Destiny did a wonderful job. Very professional and efficient. Would highly highly recommend them for duct cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$475

Carol E.
05/2023
5.0
Professional clean and timely

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leigh M.
05/2023
5.0
They arrived a few minutes early and were very nice, very polite. The dryer vent cleaning was promptly done and my dryer is working perfectly now! Thanks guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dianne S.
05/2023
0.5
Very unprofessional. Did not call or show up for a follow up appointment. When I called the rude manager Marshall said they were at a funeral. I paid 175.00 for 3 minutes of unprofessional work which left my dryer not working. Will never use this company and planning on filing a complaint with BBB.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


laura d.
05/2023
5.0
All good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sandra d.
04/2023
5.0
punctual

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom V.
04/2023
5.0
They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl L.
04/2023
5.0
Nice people,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann S.
04/2023
5.0
I appreciated their responsiveness and timeliness. Just a bit more expensive than I expected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Charles E.
04/2023
5.0
no complaints

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald U.
04/2023
5.0
Good service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David P.
04/2023
5.0
Very satisfied with their work.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert W.
04/2023
3.0
Spent 1 hour to do 15 ducts...was scheduled for a 3 hour job...house 40 years old and "said it really wasn't that bad" just felt a little like a rush job for the $425 they charged.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0


Katie W.
03/2023
5.0
The company, called me immediately after I left my initial contact information. They came out within a few days, cleaned and inspected our fireplace. They were very professional and the price was within range, for the work needed. I would recommend this company to friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

chimney sweep,
air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Carolina Ductmasters, Inc. accepts the following forms of payment: CreditCard
Yes, Carolina Ductmasters, Inc. offers free project estimates.
No, Carolina Ductmasters, Inc. does not offer eco-friendly accreditations.
No, Carolina Ductmasters, Inc. does not offer a senior discount.
No, Carolina Ductmasters, Inc. does not offer emergency services.
No, Carolina Ductmasters, Inc. does not offer warranties.

Contact information

21 Business Park Circle, Arden, NC 28704

http://www.carolinaductmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed