Carolina Ductmasters, Inc.

Did the work well. Answered questions about process. took a couple of hours. good job

The company was very responsive to calls and emails. Bryce kept me updated on his arrival time and on his progress as he worked. Very courteous and professional. Cleaned any stray dirt and dust as he went, so there was no mess to worry about.

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Responsive, prompt and completed the job in a timely fashion.

ON TIME- KNEW JUST WHAT TO DO - POLITE-

Hired them off of Angi?s List due to their ratings. Hired them for duct work cleaning, chimney cleaning and dryer vent cleaning. Chimney cleaning, No vacuum attachment was used and the room filled with dirt from the chimney and covered the hardwood floor. A fan was needed and windows opened to draw out the dirt. Before they left, a mop and swiffer was used to try and clean up the mess, to no avail. When contacted about the mess on the floor, the response was defensive and unprofessional. Last conversation was that they will get back to me, however, no response. I ended up cleaning the floor with oil soap and polish on my hands and knees. And vacuuming the furniture. Will definitely NOT recommend.

Finished the job fast.

3/15/24 Destiny came to clean and sanitize air/heating vents and dryer vent. Cleaned dryer vent, but pretended to clean air/heating vents. I am elderly and she took advantage of me by not cleaning the air/heating vents that I paid for. I asked for a refund for the air/heating and was told by Marshall in Asheville NC that would not happen. My daughter discovered the air/heating vent had not been touched or cleaned.

Nothing more to add

This team was great! Prompt, courteous, thorough. Most definitely recommended!

These folks were terrific. Their technicians were professional and caring, and did a first right job.

Professional, reliable and prompt! These guys were awesome!!

Nothing was needed to be done to my chimneys but I was still charged the full price for a cleaning and inspection.

Very professional

Good cleaning

They were prompted and very efficient in their discussions of the process and professional

He was on time, did the work in a timely manner, I am satisfied with the work.

They were punctual, know what they were doing. Did a great job cleaning the chimney after a chimney fire. The only reason I gave a 4.5 for work quality, they did not have a camera to inspect my chimney and when I hired them, I was specific that I need inspection also not just the cleaning itself. They did check the chimney but only with a flash light. I still would recommend them for chimney cleaning they did an awesome job with that.

They are courteous and efficient.

They were super knowledgeable and kind. They were affordable and got the work done in a timely manner.

Quick and professional.

Knowledgeable and efficient

Good experience

They Showed up on time ready to work. very knowledgeable & informative.

These guys called to ask if they could arrive 1 hour earlier than expected, which was great. Upon arrival they went right to work and finished the job in 25 minutes. Excellent customer experience and I would highly recommend Carolina Ductmasters, Inc.